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Deviana Yuanitasari
Dosen Fakultas Hukum, Universitas Padjadjaran
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Journal : Pembaharuan Hukum

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CONSUMER PROTECTION RELATED TO DISPENSING PUMP MANIPULATION IN SPBU (GAS STATION) Deviana Yuanitasari; Sonny Dewi Judiasih; Ratu Chairunissa
Jurnal Pembaharuan Hukum Vol 7, No 2 (2020): Jurnal Pembaharuan Hukum
Publisher : UNISSULA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26532/jph.v7i2.10855

Abstract

Services in business activities at SPBU (gas station) often created problems between business operators and consumers that can cause cost to consumers. Underhanded practices are carried out by SPBU owner by manipulation digital technology systems that automatically measure the flow of fuel (dispensing pump) that is not in accordance with the measurements. This writing aims to review and analyze responsibility of business operators and legal protection for consumers related to manipulation dispensing pump of SPBU. The method used in this research is normative juridical with descriptive-analytical research specifications conducted with the approval of the regulations in the field of employment in terms of layoffs conducted by companies and research by interviewing the parties involved in industrial relations. Based on the research results obtained answers is: First, the responsibility of business operators who carry out manipulation dispensing pump is to revoke the PASTI PAS predicate within a period of two months and terminating cooperative relationship if the business operators is considered to inflict losses many consumers by Pertamina and granting compensation in accordance with Article 19 of UUPK. Second, legal protection for consumers is protection in the form of preventive and repressive, where prevention is carried out coaching by the government or Pertamina and repressive with law enforcement or settlement of consumer disputes both through the court and outside the court.
Co-Authors Aam Suryamah Adhie, Aryasatya Justicio Adlila, Iqlima Adzkia, Iqta Agus Sardjono Agus Suwandono Agus Suwandono Agus Suwandono Agustus Sani Nugroho & Ema Rahmawati Heryaman, Agustus Sani Nugroho & Aldani Katya Alhaq Santoso, Aqila Ali Putra Pratama, Jechyko Andaresta, Catherine Putri Angela, Irene Maria Anindita Maharani Anita Afriana Anita Afriana Anita Afriana Anjani , Emeralda Putri Aqila Alhaq Santoso Arief, Deswal Arinka Pinabiila Husna Artaji, Artaji Arya Jayadiningrat Arzetta Zahra Metthania Assalihee, Muhammadafeefee Assalihee, Muhammadafefee Assyura Zumarnis Azizah Putri Umami Bernadetta Satyaayu Regitaningtyas Kalaj Betty Rubiati Boris William Octaviano Buala Jefry Catherine Putri Andaresta Darodjat, Rafan Dewi, Reza Liasta Dhaifina Fadhilah Alyani Diana Ayu Mardiani Djanuardi, Monica L. Djanurdi D Elfrieda Aysha Javin Elisatris Gultom Elisatris Gultom Elycia Feronia Salim Etty Mulyati Fachrurozi, Aal Fadhilah Rahmi Tamy Desindira Faradilla, Tiara Putri Firdaus, Nur Sa’adah Ghazali Anwar, Imam Hadiyanti, Nurmeida Hasyimawan Mubarak, Hanif Hazar Kusmayanti Hazar Kusmayanti Hazar Kusmayanti Hazar Kusmayanti Hazar Kusmayanti, Hazar Helitha Novianty Muchtar Helitha Novianty Muchtar Helza Nova Lita Helza Novianty Heru Susetyo Holyness N Singadimedja Holyness N. Singadimedja Husna, Arinka Pinabiila Inayatillah, Revi Iqta Adzkia Isis Ikhwansyah Jefry, Buala Kalaj, Bernadetta Satyaayu Regitaningtyas Levana Safira Luh Putu Sudini Meliza Meliza Mhd. Azmi Farid Lubis Miranda, Maudy Muhamad Amirulloh, Muhamad Muhammad Ath-Thariq Pratama Muhammad Eko Prasetiyo Nabila Tuffahati Nabilla Syafira Nadya Hanifah Nailla Rahma Nathania Raissa Putri Rungamali Nicholas Firman Rafael Napitupulu Nun Harrieti, Nun Nur Abdul Rahman Roy Nur Kaffa Ismail, Muhammad Nurhidayah Muhcti Nyulistiowati Suryanti Nyulistiowati Suryanti Paranna, Tri Nadia Samuel Pasaribu, Parlin Sahat Ivandamme Pinabiila, Arinka Pupung Faisal Putra, Nouval Rivaldi Raden Muhammad Fadly Latief Ashshiddiq Prawirawinata Rafan Darodjat Rafika Annisa Sari Raihan Dafa, Rifardi Raihan Jaisy Kamal Rajamanicham, Ramalinggam Ramadhan, Muhamad Rafli Ramadhani, Nabiela Ratu Chairunissa Retno Damayanti Roy, Nur Abdul Rahman Sabina Rezqita Dwi Cahya Safira, Levana Salaeh, Yamudin Salma Syakira, Kineisha Sekartaji Puspaningdyah Hapsari Sela Sulaksmi Widyatamaka Shabrina Fadiah Ghazmi Shellma Riyaadhotunnisa Sonny Dewi Sonny Dewi Judiasih Sudaryat Sudaryat Suparto, Susilowati Suparto, Susilowati Suryani, Nyulistiowati Susilowati Suparto Susilowati Suparto Susilowati Suparto Susilowati Suparto Susilowati Suparto Suwandono, Agus Tamy Desindira, Fadhilah Rahmi Tanudiharja, Gabriella Fransisca Tarsisius Muwardji Tri Handayani Turnip, Luisa Oktaviana Utami, Nabila Ratu