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Mayarni Mayarni
Public Administration, Faculty Of Social And Political Sciences, University Of Riau
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Responsivity of Public Services in Indonesia during the Covid-19 Pandemic Surya Arfan; Mayarni Mayarni; Mimin Sundari Nasution
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 4, No 1 (2021): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i1.1638

Abstract

This study aims to determine the responsiveness of public services in Indonesia during the Covid-19 pandemic, this time digital bureaucracy is very much needed in every government agency in carrying out its duties and functions in order to accelerate the process of public services during the Covid-19 pandemic. Service standardization is the next most important thing to keep the bureaucracy running effectively, quickly and responsively in providing the best service to the community. This study chooses a qualitative research type with a literature review approach. The results of this study found that The Indonesian bureaucracy has not been able to respond to strategic problems in Indonesia quickly due to several obstacles to an apathetic bureaucratic culture, and the lack of participation of all parties in the public service process during the Covid-19 pandemic, there are still shortcomings in terms of speed, quality and community satisfaction. This is also influenced by overlapping policies that take a long time to implement.
Co-Authors ", Hendriawan ", Safriadi ', Ernawati ', Sujianto Abdul Sadad Ade Minarni, Ade Adianto . Adianto Adianto administratio Department Afrizal Afrizal Afrizal Afrizal Aisyah Nurterra Miftah Akrolina, Wisa Albantani, Musnika Muharani Alkhoiri, Muhammad Faiz Almasdi Syahza Amalta, Gusmalia Amirullah, Gufron Andria, Mhd Zahroni Anjani, Nurul Apriansya, M. Tri Yogi Aprida, Huriyah Ariesta Ramadhani Arlis ' Arrijal, Abid Asturi, Febrina Widia Atika Syafitri, Atika Ayu Tri Utami Azahra, Najwa Apriliani Azwir Syahputra, Azwir Burhanuddin Burhanuddin Carolina, Minda Putri Chalid Sahuri Chyndi Berliana Milta Cindy Norhaliza Cindy Norhaliza Dadang Mashur Damayanti, Elok Dedi Kusuma Habibie Dedi Rifandi Department, administratio Desfi Yunarto Desiarti, Eka Dharma, Agus Pambudi Dianis, Rahma Dicky Rifawanda Dinal Husna Dody Sulistio Eka Hariyani Eka Kartikawati Ellin Noviani, Ellin Endang Nur Azizah Enjelina, Dian Fadhillah, M. Fajriani Ananda Fathan Faqih Ali Febri Yuliani Fitri Kurnianingsih Fredelina ", Fredelina Geovani Meiwanda Gusmalia Amalta Habibie, Dedi Kusuma Habsari, Isnaini Hafzana Bedasari Handoko, Tito Hanifah Nur Azizah Harapan Tua R. F. S Harman, Muhammad Sambu Hasanah, Fina Nessa Hasim As'ari Hasrizal, Hasrizal Herman Herman Hermansyah Hermansyah Hole, Astrid Denisa Ichwanul Muslimin. Sy Irvan, Hafidzita Eka Putri Iskandar, Muhammad Fadhil Khairul Amri Kurnia, Nurperdani Lamidi Lamidi Lidya Bintang Christanti Lubis, Bayu Sapta Jaya M Ridho Thauhid M. Fadli Yuda, M. Fadli M. Kamal Fathoni M. Rezki Ramadani M. Tri Yogi Apriansya M. Y Tiyas Tinov Maharani, Azilla Malau, Brian Aredo Maria Adina Panjaitan Meiherayenti Meiherayenti Melia Hendra Melsa Ranika Meyzi Heriyanto Millenni, Siti Nesia Milta, Chyndi Berliana Mimin Sundari Nasution Minda Putri Carolina Mita Aulia Putri Mita Rosaliza Mita Rosaliza, Mita Mizan, Husnul Mubarak, M. Fadli Muhammad Amri Mulanatara, Edelnasya Murwatiningsih, Susanti Murwitaningsih, Susanti Musadad Musadad Nanda Oktavia Nazilah, Farha Neni Triana Nesvia Putri, Nesvia Niken Putri Salsabila Nur Laila Meilani Pratiwi, Uswa Prayoga, Deny Prihatini, Evi Nadhifah Rafi, M Rahmadi Rahmadi Rahmadini, Nurkamila Rahman, Auldia Rahman, Auldia Rahman, Pandi Rahmanto, Fajar Rahmanul Rahmanul Rahmat, Al Fauzi Regina Safitri Rela Setia Nengsih, Rela Setia Resa Vio Vani Rian Andrianus Manik Ridwan Manda Putra Rifani Rahayu Rika Enjelina Simatupang Rinawati, Evi Rinto Rinto Rio Setiawan Risky Arya Putri Rissa Alivia Zahra Ristiantita, Monica Rohima, Norin Safendra, Sandy Safrizal Safrizal Salsabila Rizki Salfani Sari, Ainiyyah Yunita Sayyidah Az-zahra Seno Andri Sholeha, Nataya Anggun Sholihah, Chairani Simanjuntak, Harapan Tua Ricky Freddy Sri Fitri Indayani Sri Wahyuni Sriwahyuni, Popi Suciati, Rizkia Sujianto Sujianto Sujianto Sujianto Surya Arfan Surya Arfan Tambunan, Beriman Tampubolon, Merlin Dortua Tasman, Fadhli Thamrin Thamrin Tiara Anggraini Trisna Lydia Fadilla Utama, Dio Alif Utari, Mustika Fitri Viktor Amrifo Wahyu Andrean Weri Ananta Wilda Triana Winarsih, Indri Okta Zaili Rusli Zainal Arifin Zulkarnaini Zulkarnaini