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Journal : Journal of English Language and Education

Evaluation of the Implementation of Digital-Based Academic Administration in the Society 5.0 Era Wahyu Fitriana, Fevi; Mulyadi, Edi; Hardian, Dafyar Eliadi
Journal of English Language and Education Vol 10, No 4 (2025)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jele.v10i4.1245

Abstract

This study aims to evaluate the implementation of a digital-based academic administration system in higher education institutions within the context of Society 5.0. Using a qualitative approach with a case study method, this study collected data through in-depth interviews with 15 stakeholders, participant observation, and document analysis. The results showed that the digitalization of academic administration successfully increased process efficiency by 40% and reduced data input errors by 75%. However, the implementation of this system faced significant challenges in the form of resistance to change from users (especially senior staff), a digital competency gap, and interoperability issues with legacy systems. Key findings of the study revealed that the success of digital transformation depends not only on the technological aspect but also on a human-centered approach in system design and adoption processes. Institutions that implemented tiered training programs, technical assistance, and intuitive interfaces demonstrated a 30% higher implementation success rate. This study enriches the Technology Acceptance Model (TAM) by adding the dimension of psychological readiness as a critical factor in technology acceptance. The practical implications of this study emphasize the importance of a holistic approach that combines technological innovation with human resource capacity development. The study recommends the need for user-centric system design, responsive feedback mechanisms, and ongoing evaluation to ensure the sustainability of digital transformation. The limitations of this local study open up opportunities for further research with broader scope and longer observation periods. The findings of this study provide an important contribution to the development of digital transformation policies in higher education that align with the principles of Society 5.0.
Co-Authors Abdul Rohman Adianto Agus Hidayat, Handi Akbar, Tarmizi Athar Ismail, Muhammad Bambang Wahyudi Beben, Machbuba Brumadyadisty, Garry Brumadyadisty, Garry Brumadyadisty Buana, Tenri Buceu, Gartina Budi Rahman Budiyanto, Gatot Cakra, Mustofa Chairunissa, Aisha Aprilia Dafyar Eliadi H Darmojo, Hardjito S. Dewi Hastuti, Ade Dewi, Wahi Sari Dian Wibowo Diyanto, Waluyo Donny Ferdiansyah Dwi Agustini, Dwi Eliadi , Dafyar Eliadi Hardian, Dafyar Endah Puspaningrum, Florentina Erialdy Ertini Halwatiah Hamdani, Rizki Hardian, Dafyar Eliadi Harmoko Haryadi, Budhi Helmin Ibraim Aji Ide Raunas Imammudin, Muhamad irma yunita Iwan Iwan Jannah, Fadhillah Zahrotul Jannah Zahrotul Jarnawi Afgani Dahlan Juhri Juhri Kamaruddin Karmansyah, Karmansyah Khusoy U, Mochamad Koswara, D Deni Kusnadi, Rudi La Ilman Laksmono, Rudy Lalan Ramlan Lisnah Lisnah Luluk Fauziah Lusi Susanti, Lusi Mahdiar Mahfudlon Majuri Mashudi , Maulida, Fathiyyah Merahwan, Cut MMSI Irfan ,S. Kom Mubarok Muhaemin, Yosi Muhamad Solehudin Muhammad Ruhunussa Muhammad Syukri Muhammad Umar Kalibia Mulyati, Agustine Susi Munib Munib, Munib Mustofa Kamil, Mustofa Mustofa, Muhammad Ali Musyanti, Ade Netty Lisdiantini Ni’mah, Istiqomah Nooraeni, Endah Nopia Handayani Nugraha, Andhika Nurmi Nursyah, Muhammad Oktavioni, Dewi Oruw, Arikus Panggabean, Swandi Permana, Sandy Eka Pramulya, Diwan Prasetyo, Dika Pulungan, Setyo Budi Purbawati Naprilia, Tania Raden Giri Raineldis Bero Rasyid, Dwinarto Rengganis, Rofiah Rismayanti , Ria Romdhoni, Ahmad Rudy Rudy Ruhunussa, Muhammad Rumalutur, Ima Fudri Rusmana Sabur, Ambuy Samrin Samsul Hadi Sandi Sandi, M. Yusuf Silvester Nusa Soemargono Soemargono Solahudin, Mamat Sri Yanti Suardi Subhan Sudhana, Harry Suhaimi Suhaya Suhaya, Suhaya Suhendar Nurdiansyah Suhifatullah, M. I. Sulaeman, Mulki Sulistyaningrum, Wiwiek supena, cecep cahya Syahril Syamsudin, AA Chaerul Syamsul Bahri Teuku Fajar Shadiq Toyib Zainal Trianna, Nurul Widji Usman Venden , Yuda Negara Wahyu Fitriana, Fevi Wahyudi, Fakri Wahyudin, Irmansyah Wicaksono, Risti Murtias Wuryani, Etti Dwi Yopita S.S, Nova Rosa Yusfika Ely Nur Afifah Zuhri, Mochammad Saifuddin Zuniarti, Astrini  Abd. Karman