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The Impact of the Pentahelix Model of Disaster Management on Community Satisfaction through the Leadership Style of the Mayor of Palu Erdiyansyah Erdiyansyah; Slamet Riadi; Muhammad Nawawi; Mohamad Irfan
Journal of Mathematics Instruction, Social Research and Opinion Vol. 5 No. 2 (2026): June
Publisher : MASI Mandiri Edukasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58421/misro.v5i2.1685

Abstract

Effective disaster response in Palu City continues to face challenges in multi-stakeholder coordination, which affects community satisfaction. This study aims to analyze the impact of the pentahelix model of disaster management on community satisfaction and to examine the moderating role of the Palu Mayor’s leadership style. The study employs a quantitative method with a population of 5,514 stakeholders and affected residents, and a sample of 210 respondents selected via proportional stratified random sampling. Primary data were collected using a Likert-scale questionnaire and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results of the hypothesis testing confirm that the pentahelix model has a positive and significant effect on community satisfaction (β = 0.430; p < 0.001), as does situational leadership style (β = 0.420; p < 0.001). A crucial finding indicates that leadership style significantly strengthens the relationship between the pentahelix model and community satisfaction (β = 0.275; p < 0.001), with the structural model exhibiting strong explanatory power (R² = 0.622) and adequate predictive relevance (Q² = 0.378). It is concluded that pentahelix synergy achieves optimal effectiveness only when catalyzed by adaptive, transparent, and goal-oriented leadership. These findings have practical implications for the Palu City Government, which should institutionalize multi-stakeholder collaboration forums, strengthened by situational leadership capacity, to enhance public legitimacy and the resilience of disaster governance.
Co-Authors ,, Dahniar Achmad, Mukhsin Adriyan Suhada Agustino, Lalu Ahmad Alim Bachri Ajeng Dian Pertiwi, Ajeng Dian Akmal, Solihul Al Rasyid, Johansyah Albar Alfiah, Agry Amelia, Farisa Amir Fatah Amperawan Anggi Apriliani Annisa Rahmi, Annisa Ansari Ansari Basalamah, Muhammad Ridwan Darmawan, Fery Daswati Dewi Gunawati ERDIYANSYAH, ERDIYANSYAH Fachrurrazy, Danny Fakhrurrozi Fakhrurrozi, Fakhrurrozi Fatmawati Fatmawati Fitri, Desi Ririanti Ginanjar, Seandy Habibah, Soraya Harahap, Arifuddin Muda Hardani - - Hasibuan, Fitri Diana Helmi, Irpan Ikhsan, Akhmad Fauzi Indra Jaya Indra Jaya Irma Irwansyah Kamindang Juhadi Juhadi Khairul Pahmi Rahmawati Khofifah, Suchi Nurul Kurniawati, Ari Lukman Handoko Lutfianto, Muhammad Maharani, Nurul Liza Mahdiyah, Umi Mangngasing, Nasir Mohamad Irfan Mohamad Muhassin Muhammad Nur Alamsyah Muhammad Zaki Multazam, Syamsul Mustainah Mappatoba Mutiah, Ridla Nashruloh Hermawan, Irsyad Nurhafidzah Nurichsan, Irman Nurishlah, Laesti Nurlela, Fella Nurmawati Nurmawati Palem, Nur Halizah Pertila, Dwi Marselina Prasadhita, Chandra Pratama, Muhammad Arief Pratiwi, Camka Ayu Prihartini, Dita Purmafitriah, En Qalbi, Iqwamul Rahmawanti, Isna Ratulangi, Wulan Ratia Risal L, Franciscus Saveris Romadhon, M. Rizki Rony Heri Irawan Rosnalia Widyan Sabrina, Nur Siti Rahayu Slamet Riadi Sri Idawati Sunarto, S Suryani, Ira Suyitno Suyitno syufri syufri Thohir, M. Tinggogoy, Filo Tri Wahyudi Wahyudi Utami, Citra Puteri Utami, Evi Fatmi Wawan Ridwan Yayu Angriani Yazid, Nawawi Yulia, Santi Zamsani, Rizqiana