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All Journal Jurnal Pendidikan Humaniora Jurnal Pendidikan Sains PIONIR: Jurnal Pendidikan Jurnal Ilmiah Manajemen dan Bisnis (JIMB) Naturalistic : Jurnal Kajian dan Penelitian Pendidikan dan Pembelajaran Jurnal Mirai Management Jurnal Pendidikan Dasar Jurnal Studi Manajemen dan Bisnis DWIJA CENDEKIA: Jurnal Riset Pedagogik MODELING: Jurnal Program Studi PGMI Jurnal Ilmiah Manajemen "E M O R" Educatio Pendas : Jurnah Ilmiah Pendidikan Dasar Justek : Jurnal Sains Dan Teknologi Indonesian Journal of Primary Education Jurnal Cendekia : Jurnal Pendidikan Matematika Jurnal Basicedu AT-TA`DIB Journal on Education JURTEKSI Jurnal Ilmu Pendidikan (JIP) STKIP Kusuma Negara Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat EDUKATIF : JURNAL ILMU PENDIDIKAN SAP (Susunan Artikel Pendidikan) Faktor Jurnal Ilmiah Kependidikan COLLASE (Creative of Learning Students Elementary Education) Jurnal Pendidikan JURNAL PEMASARAN KOMPETITIF Communications Al-Kharaj: Journal of Islamic Economic and Business Jurnal Educatio FKIP UNMA Jurnal Ilmiah Profesi Pendidikan Jurnal Industri Kreatif dan Kewirausahaan JIKA (Jurnal Informatika) Didaktik : Jurnal Ilmiah PGSD STKIP Subang Ideguru: Jurnal Karya Ilmiah Guru JURNAL PENDIDIKAN DASAR FLOBAMORATA Jurnal Kajian Ilmiah Economics and Digital Business Review Dawuh Guru: Jurnal Pendidikan MI/SD Jurnal Abmas Negeri (JAGRI) TIERS Information Technology Journal Jurnal Minfo Polgan (JMP) Indonesian Journal of Digital Business Jurnal Algoritma Jurnal Basicedu Journal of Artificial Intelligence and Digital Business Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Journal of Information Systems Management and Digital Business JEBD Indonesian Journal of Primary Education J-CEKI Jurnal Ekonomi, Manajemen, Akuntansi
Asep Nuryadin
Universitas Pendidikan Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Social Sciences Other

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Journal : JURTEKSI

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ANALYZING STUDENTS’ EXPERIENCE IN LMS SPOT UPI USING THE UEQ Azhari, Fairuz Azka; Asep Nuryadin; Muhammad Dzikri Ar Ridlo
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i1.4247

Abstract

Abstract: The rapid expansion of digital learning environments has increased students’ reliance on Learning Management Systems (LMS), including SPOT UPI. However, limited studies have examined the platform’s overall user experience across all User Experience Questionnaire (UEQ) dimensions. This study aims to evaluate the user experience (UX) of SPOT UPI, identify its strengths and weaknesses, and provide recommendations for system improvement. A quantitative-dominant mixed-method design was applied, involving 81 student respondents for the UEQ survey and two participants for follow-up semi-structured interviews selected through purposive sampling. The UEQ data were analyzed to generate mean scores for six UX dimensions, while interview data were thematically analyzed to support the interpretation of quantitative findings. The results indicate that Perspicuity (1.05) and Efficiency (0.78) achieved the highest scores, reflecting adequate clarity and functionality. In Contrast, Stimulation (0.50) and Novelty (-0.15) were the lowest, indicating limited engagement and innovation. Overall, pragmatic quality (0.84) outperformed hedonic quality (0.17), suggesting that users value functionality more than enjoyment. In conclusion, SPOT UPI is generally usable but lacks aesthetic appeal, emotional engagement, and innovative features, highlighting the need for interface redesign and performance optimization to enhance the overall learning experience. Keywords: learning management system; user experience; user experience questionnaire Abstrak: Perkembangan pembelajaran digital membuat mahasiswa semakin bergantung pada Learning Management System (LMS), termasuk SPOT UPI. Meski digunakan secara luas, evaluasi pengalaman pengguna secara komprehensif berdasarkan seluruh dimensi User Experience Questionnaire (UEQ) masih belum banyak dilakukan. Penelitian ini bertujuan untuk mengevaluasi user experience (UX) pada SPOT UPI, mengidentifikasi keunggulan dan kelemahannya, serta memberikan rekomendasi perbaikan sistem. Penelitian menggunakan desain penelitian mixed-method dominan kuantitatif, melibatkan 81 responden pada survei UEQ dan dua partisipan pada wawancara semi-terstruktur yang dipilih melalui purposive sampling. Data UEQ dianalisis untuk memperoleh nilai rata-rata pada enam dimensi UX, sedangkan data wawancara dianalisis secara tematik untuk memperkaya interpretasi temuan kuantitatif. Hasil menunjukkan bahwa Perspicuity (1,05) dan Efficiency (0,78) menjadi dimensi dengan skor tertinggi, mencerminkan bahwa SPOT UPI mudah dipahami dan cukup membantu dalam menyelesaikan tugas. Sebaliknya, Stimulation (0,50) dan Novelty (-0,15) memperoleh skor terendah, menandakan rendahnya tingkat keterlibatan dan inovasi yang dirasakan pengguna. Secara keseluruhan, pragmatic quality (0,84) lebih tinggi dibandingkan hedonic quality (0,17), menunjukkan bahwa pengguna lebih mengutamakan aspek fungsional daripada kenyamanan emosional. Temuan tersebut mengindikasikan bahwa SPOT UPI sudah layak digunakan secara fungsional, tetapi masih memerlukan peningkatan pada interface, pengalaman visual, dan fitur inovatif agar dapat memberikan pengalaman belajar digital yang lebih menarik dan optimal. Kata kunci: learning management system; pengalaman pengguna; user experience questionnaire
Co-Authors Adam Hermawan Adam Hermawan Adam Hermawan Adetia, Adetia Adi Prehanto Adisubagja, Balebat Dwi Agra Fadhiila Tamara Ahmad Rafli Ananda Putra Akhmad Nugraha Akmal Ramadhan Putra Setiawan Alwini, Selin Nadia Amaliyatul, Mita Ana Ratnasari Anggit Merliana Anindya, Arini Anugerah Tirta Kenanga Unggul Mitra Mandiri Apriliya, Seni Ar Ridlo, M Dzikri Ar-Ridlo, Muhammad Dzikri Aryanto, Sani Asep Herry Hernawan Astrid Nurul Azizah Aulia Rahma Syadila Azhar, Azizah Azhari, Fairuz Azka Azizah Azhar Azzizah, Diah Siti Nur Balebat Dwi Adisubagja Benyamin Hartanto Benyamin Hartanto Btari Mariska Purwaamijaya Conquero, Hilzi Maulana Dahlia Sidabutar Dede Nurhidayah Deni Hadiana Dessy Nur Amelia Devina Fauziyah Devina Fauziyah Dhea Febrianti Dinda Rizki Lestari Dindin Abdul Muiz Lidinillah Djogi Banyu Adem Donny Karunia Pratama Ejah Siti Ejah Siti Hodijah Erif Ramadansyah Eva Silvia Agustin Fadhilah S.R, Shifa Fauziyah, Devina Febrianti, Dhea Fitri Indriyanti Fitri Nur Ramdaniyah Fitria Wulanadari, Riska Fitry Fakhirah Azzahra Gelar Guntara, Rangga Ghullam Hamdu Gina Cissy Aprilia Ginna Islamiati Guntara, Rangga Gelar Gupi Rohman Nurmansyah hafiz, zhafran Hani Pertiwi Hani, Ma'iswati Hanif Pradika Indradi Henri Yawan Herdiana, Oding Hidayat, Syarip Iftia Nur Azizah Ika Fitri Apriani Indrianingsih, Reva Irni Rachmawati Putri Irni Rachmawati Putri Islamiati, Asti Izqulby, Mochammad Revo Karlimah Karlimah Khoerunnisa, Karina Laela Nur Fauziah Legasfino, Zahri Lilis Susilawati Lilis Susilawati Maesaroh, Syti Sarah Maharani, Melani Defina Marsanda Marsanda Marwiyyah, Linda Maulidhia, Qikha Maulidhia, Qikha Moch. Habibi, Fajar Muhammad Aizuddin bin Ab Alim Muhammad Dito Marcelino Muhammad Dzikri Ar Ridlo Muhammad Fadli Al-Multazim Muhammad Naufal Nurfirmansyah Muhammad Rijal Wahid Muharram Muhammad Rizki Nugraha Nadiyah Husniyah Nahda Nabilaturrahma Nandang Rusmana Nandita Afifah Nazwa Syahda Anisa Nizar, Zahara Fajriati Nizza Nadya Rachmani Noeryuliza, Noeryuliza Noor Kholis Budiman Nugraha, Ardiansyah Nunuy Nurkaeti Nurfadilah, Sani Sarah Nurkaeti, Nunuy Nursaadah, Wida Octapiana Aulia Oktapiana Aula Opi Irmayani Pratiwi, Shinta Ade Purwaamijaya, Btari Mariska Puspitasari, Ina Putri Alawiyah Putri, Irni Rachmawati Rabiatul Adwiah Rahayu Saputra, Erwin Rahmawati, Wulan Yuniar Ramadhani, Raja Almas Ramasiah, Suci Ramdaniyah, Fitri Nur Rangga Gelar Guntara Rasyid Nata Mulyana Regina Regina Regina, Regina Respati, Resa Reyhan Qatrunada Usulu Risma Rahatuningtyas Risma Rahatuningtyas Risyani, Nina Ruth, Joy Noeliona Salsabila, Khairinnisa Salwa Nur Albania Sani Aryanto Saputra, Erwin Rahayu Siahaan, Michael Abraham Sintya Setia Ningrum Sipa, Padilatul Sri Ariyani Desmawati Sri Ariyani Desmawati Sri Rahmayanti, Sri Suci Islami Suci Ramasiah Sutrisno, Sastro Swardana, Ardli Syarip Hidayat Syifa Unnafsyah Taofik Hidayat Taofik Hidayat, Taofik Tasya Novita Sari Tia Komala Sari Tia Nurul Fauziah Tiara Melinda Usulu, Reyhan Qatrunada Wardah, Sansan Khaulatul Widiyanto , Yovi Windy Widya Kusuma Ningrum Winny Josephine Wulansari Wulansari Wulansari Wulansari yogi prasetyo Yulistia, Arin Yuni Nurfauziah Yunita Susanti Zam Zam Jamaludin