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Asep Nuryadin
Universitas Pendidikan Indonesia
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Journal : Jurnal Algoritma

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Komparasi Model IndoBERT dan IndoGPT untuk Analisis Sentimen pada Produk E-commerce Moch. Habibi, Fajar; Gelar Guntara, Rangga; Nuryadin, Asep
Jurnal Algoritma Vol 22 No 2 (2025): Jurnal Algoritma
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/algoritma/v.22-2.3070

Abstract

The growth of the e-commerce industry in Indonesia has generated a huge volume of user comments, which contain important opinions for business people and NLP researchers. Automatic processing of comments through deep learning models poses a challenge, especially in the context of sentiment classification. This study aims to compare the performance of two transformer-based models, namely IndoBERT and IndoGPT, in sentiment analysis tasks on Indonesian-language e-commerce beauty product comments. The method used is quantitative comparative with testing two hyperparameter scenarios (variations in batch size, learning rate, and epoch), and using evaluation metrics in the form of precision, recall, f1-score, and accuracy. The main contribution of this research is to present a head-to-head evaluation of IndoBERT and IndoGPT on an informal Indonesian-language e-commerce dataset, a context that has not been directly tested in previous literature. The results of the experiment show that IndoBERT consistently provides superior results compared to IndoGPT on all sentiment labels. The highest accuracy was achieved by IndoBERT at 83 percent, surpassing IndoGPT, which only reached 80 percent. These findings indicate that IndoBERT is more effective in handling class imbalance and language complexity in product reviews, making it more suitable for application in automated opinion analysis systems on e-commerce platforms.
Co-Authors Adam Hermawan Adam Hermawan Adam Hermawan Adetia, Adetia Adi Prehanto Adisubagja, Balebat Dwi Agra Fadhiila Tamara Ahmad Rafli Ananda Putra Akhmad Nugraha Akmal Ramadhan Putra Setiawan Alwini, Selin Nadia Amaliyatul, Mita Ana Ratnasari Anggit Merliana Anindya, Arini Anugerah Tirta Kenanga Unggul Mitra Mandiri Apriliya, Seni Ar-Ridlo, Muhammad Dzikri Aryanto, Sani Asep Herry Hernawan Astrid Nurul Azizah Aulia Rahma Syadila Azhar, Azizah Azhari, Fairuz Azka Azizah Azhar Azzizah, Diah Siti Nur Balebat Dwi Adisubagja Benyamin Hartanto Benyamin Hartanto Btari Mariska Purwaamijaya Conquero, Hilzi Maulana Dahlia Sidabutar Dede Nurhidayah Deni Hadiana Dessy Nur Amelia Devina Fauziyah Devina Fauziyah Dhea Febrianti Dinda Rizki Lestari Dindin Abdul Muiz Lidinillah Djogi Banyu Adem Donny Karunia Pratama Ejah Siti Ejah Siti Hodijah Erif Ramadansyah Eva Silvia Agustin Fadhilah S.R, Shifa Fauziyah, Devina Febrianti, Dhea Fitri Indriyanti Fitri Nur Ramdaniyah Fitria Wulanadari, Riska Fitry Fakhirah Azzahra Gelar Guntara, Rangga Ghullam Hamdu Gina Cissy Aprilia Ginna Islamiati Guntara, Rangga Gelar Gupi Rohman Nurmansyah Hani Pertiwi Hani, Ma'iswati Hanif Pradika Indradi Henri Yawan Herdiana, Oding Hidayat, Syarip Iftia Nur Azizah Ika Fitri Apriani Indrianingsih, Reva Irni Rachmawati Putri Irni Rachmawati Putri Islamiati, Asti Izqulby, Mochammad Revo Karlimah Karlimah Khoerunnisa, Karina Laela Nur Fauziah Lilis Susilawati Lilis Susilawati Maesaroh, Syti Sarah Maharani, Melani Defina Marsanda Marsanda Marwiyyah, Linda Maulidhia, Qikha Maulidhia, Qikha Moch. Habibi, Fajar Muhammad Aizuddin bin Ab Alim Muhammad Dito Marcelino Muhammad Dzikri Ar Ridlo Muhammad Fadli Al-Multazim Muhammad Naufal Nurfirmansyah Muhammad Rijal Wahid Muharram Muhammad Rizki Nugraha Nadiyah Husniyah Nahda Nabilaturrahma Nandang Rusmana Nandita Afifah Nazwa Syahda Anisa Nizar, Zahara Fajriati Nizza Nadya Rachmani Noeryuliza, Noeryuliza Noor Kholis Budiman Nugraha, Ardiansyah Nunuy Nurkaeti Nurfadilah, Sani Sarah Nurkaeti, Nunuy Nursaadah, Wida Octapiana Aulia Oktapiana Aula Opi Irmayani Pratiwi, Shinta Ade Puspitasari, Ina Putri Alawiyah Putri, Irni Rachmawati Rabiatul Adwiah Rahayu Saputra, Erwin Rahmawati, Wulan Yuniar Ramadhani, Raja Almas Ramasiah, Suci Ramdaniyah, Fitri Nur Rangga Gelar Guntara Rasyid Nata Mulyana Regina Regina Regina, Regina Respati, Resa Reyhan Qatrunada Usulu Risma Rahatuningtyas Risma Rahatuningtyas Risyani, Nina Ruth, Joy Noeliona Salsabila, Khairinnisa Salwa Nur Albania Sani Aryanto Saputra, Erwin Rahayu Siahaan, Michael Abraham Sintya Setia Ningrum Sipa, Padilatul Sri Ariyani Desmawati Sri Ariyani Desmawati Sri Rahmayanti, Sri Suci Islami Suci Ramasiah Swardana, Ardli Syarip Hidayat Syifa Unnafsyah Taofik Hidayat Taofik Hidayat, Taofik Tasya Novita Sari Tia Komala Sari Tia Nurul Fauziah Tiara Melinda Usulu, Reyhan Qatrunada Wardah, Sansan Khaulatul Windy Widya Kusuma Ningrum Winny Josephine Wulansari Wulansari Wulansari Wulansari yogi prasetyo Yulistia, Arin Yuni Nurfauziah Yunita Susanti Zam Zam Jamaludin