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All Journal Sosiohumaniora KOMUNITAS: INTERNATIONAL JOURNAL OF INDONESIAN SOCIETY AND CULTURE Cosmogov: Jurnal Ilmu Pemerintahan International Journal of Artificial Intelligence Research JISPO (Jurnal Ilmu Sosial dan Ilmu Politik) Patria Artha Technological Journal Journal on Education YUME : Journal of Management Jurnal Ilmiah Wahana Bhakti Praja Jurnal Pendidikan dan Konseling TRANSFORMASI: Jurnal Manajemen Pemerintahan Jurnal Pemerintahan dan Politik Musamus Journal of Public Administration Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik INFOKUM Jurnal Scientia CENDEKIA : Jurnal Ilmu Pengetahuan Jurnal Ilmiah Kajian Keimigrasian (JIKK) International Journal of Social Service and Research Visioner: Jurnal Pemerintahan Daerah di Indonesia Arus Jurnal Sosial dan Humaniora International Journal of Science and Society (IJSOC) JKP (Jurnal Kajian Pemerintah: Journal of Government Social and Politics) Jurnal Terapan Pemerintahan Minangkabau Golden Ratio of Data in Summary Jurnal Pendidikan Indonesia (Japendi) Jurnal Media Birokrasi Wahana Bina Pemerintahan Blantika : Multidisciplinary Journal Celebes Journal of Community Services
Ismail Nurdin
Institut Pemerintahan Dalam Negeri
Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Public Health Social Sciences Other

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Journal : Celebes Journal of Community Services

 1 
Public Service Innovation Hajj Pilgrimage Elderly Friendly 2024 Kemenag RI Mu’minah, Sulton; Purwanto Edi, Abdul Ghoni; A.M.H. Marasabessy; Nurdin, Ismail
Celebes Journal of Community Services Vol. 4 No. 1 (2025): December - May
Publisher : STIE Amkop Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/celeb.v4i1.1866

Abstract

This study aims to explore the implementation of the 2024 “Elderly Friendly Hajj” program initiated by the Ministry of Religious Affairs of the Republic of Indonesia. The program is designed to meet the specific needs of elderly pilgrims, who make up 21% of Indonesia's total pilgrims. Using a case study approach, this research collected data through semi-structured interviews, field observations, and analysis of official documents. Data analysis was conducted thematically using NVivo software based on the New Public Management (NPM) theoretical framework. The results showed that the integration of digital technologies, such as the Hajj companion application and health information system, significantly improved service quality. Segmentation of pilgrims based on the level of independence proved effective in optimizing resources and improving efficiency. However, the main challenges faced are limited trained labor as well as logistical constraints, including pilgrim density and extreme temperatures. The conclusions of this study emphasize the importance of technological innovation, workforce training, and multi-actor collaboration to ensure program sustainability. The “Elderly Friendly Hajj” program can be a relevant model of inclusive public services at the global level by applying NPM principles of efficiency and responsiveness.
Optimizing Public-Private Partnerships for Improved Efficiency and Sustainability of Public Infrastructure in Indonesia Muhsin, Isna; Nugraha, R. Eka; Nurdin, Ismail
Celebes Journal of Community Services Vol. 4 No. 1 (2025): December - May
Publisher : STIE Amkop Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/celeb.v4i1.1871

Abstract

Public Private Partnership (PPP) has become a strategic solution in overcoming the challenges of limited government budget for infrastructure development and public service improvement. This study aims to analyze the implementation of PPP in Indonesia, including risk sharing, operational efficiency, technological innovation, and social and sustainability impacts. Using a descriptive qualitative approach, data was collected through literature review, semi-structured interviews, and document analysis. The results show that the success of PPPs is determined by equitable risk sharing between the government and the private sector, operational efficiency through technology adoption, and transparent and accountable oversight. However, challenges such as unequal risk sharing, limited institutional capacity, and conflict of interest require serious attention. This research recommends flexible contract design, institutional strengthening, and inclusive tariff policies to ensure sustainability and positive social impacts. With a holistic approach, PPP has the potential to support sustainable development in Indonesia through synergy between the public and private sectors.
Co-Authors A.M.H. Marasabessy Abdal Abdal Achmad, Mansyur Afriati Afriati Agus Fatoni Akhyar, M. Nur Altius Yosias Thesia Amelia Shafa Ath Thaariq Andaryadi, Sandi Aniklambas, Henny Paulina Annisa, Hawary Basir, Hestiwati Bustamin Bustamin Candra, Edi Daud Napasau Dini Adhania Djogeh Harmana Djohermansyah Djohan Dolfinus Ayomi Dudi Mi’raz Imaduddin Dyan Airlangga Eka Ratna Amelia Ela Lesmanawaty Wargadinata Erliani, Lia Ermaya Suradinata Ermaya Suradinata Esau Ganda, Joune James Etin Indrayani Febri Yanto, Febri Fesal Musaad Galeria, Beta Hadi Prabowo Hadi Prabowo Hadi Prabowo Hawary Annisa Ika Sartika Ilham, Muh Indriasari, Ratna irfan setiawan Jumino, Tri Kisowo Kusuwo Kartini, Dede Sri Komarudin, Dedi Kurniawati, Layla Kusworo Kusworo Lukitasari.WA, Widia Novita Lukman, Sampara Margaretha Rumbekwan Marinus Moy Yumai Maryani, Dedeh Megawati Cindy Rorimpandey Moh. Dulkiah Muchlis Hamdi Muchlis Hamdi Muhammad Tanzil Aziz Rahimallah Muhsin, Isna mutmainah, iin Mu’minah, Sulton Nadrah Izahari Nicken Paramega Lestari Nugraha, R. Eka Nur Handayani Nurfadilla, Yunita Nurliah Nurdin Pamungkas, Raka Pandawa, Helmi Puji Hastuti Purwanto Edi, Abdul Ghoni putri, spadini Rahmawati Sururama Rauzatul Ulfah Ristika Yulianti Gredenggo Rizki Amalia Rizki Kurniawan, Rizki Salam, Abd Samsudin Samsudin Samugyo Ibnu Redjo Sandi, Muhammad Topan Saputra, Danu Yanuar Sari, Wiwi Diana SAVITRI, Evi Sidiq, Fathir Fajar Sri Hartati SUGITO Sukamto, Ika Sumiyarsi sumampouw, sefferson Supriatna, Encup Suri, Supian Sutiyo Sutiyo Tama, Tomas Aditia Tjahya Supriatna UTAMI, YUANITA Wihana, Dadang Yudi Rusfiana Yunita Mustika Putri