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Sosialisasi Public Speaking Pada Pengelolaan Destinasi Wisata Dinas Pariwisata Provinsi Kepulauan Riau Imam Ozali; Charles AN; Cecep Pahrudin
Jurnal Abdimas Transportasi & Logistik Vol 2, No 2 (2022): Oktober
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v2i2.1003

Abstract

Public Speaking is very important and very much needed in communicating with the community. The purpose of this public speaking socialization is so that all those involved in developing tourist destinations, such as tourist villages, airlines, hotels and travel agents in the Riau Islands Province understand and know how to communicate properly and correctly to tourists visiting the Riau Islands Province. Several types of public speaking are informative public speaking, persuasive public speaking, entertaining public speaking, technical public speaking and short public speaking. The problem that we found in the tourism industry of the Riau Islands Province was a condition that the use of good and correct public speaking in the tourism industry had not been maximized. So that it has an impact on the poor service provided to tourists during their visit to the Riau Islands Province. The method we use in this Community Service (PKM), is that we collaborate with the Tourism and Culture Office of the Riau Islands Province to disseminate information to all those involved in developing tourist destinations, such as Tourism Villages, Airlines, Hotels and Travel Agents in the Riau Islands Province. The outcome we hope for with this Community Service (PKM) is a condition where all tourism actors in the Riau Islands Province can communicate with tourists in Bintan Regency through the use of good and correct public speaking. The end result is the occurrence of tourist satisfaction during their visit in the Riau Islands Province, which has an impact on the increasing number of tourist visits in the Riau Islands Province.
Analisa Budaya Organisasi, Pelatihan dan Motivasi terhadap Kinerja Staf Manajerial Dimediasi oleh Keterikatan Karyawan Ahmad Faisal; Lily Yuntina; Subehana Rachman; Agus Dharmanto; Cecep Pahrudin
Jurnal Ilmu Manajemen Terapan Vol. 6 No. 1 (2024): Jurnal Ilmu Manajemen Terapan (September - Oktober 2024)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v6i1.2733

Abstract

Tujuan dari penelitian literatur ini diharapkan dapat membangun hipotesis mengenai pengaruh antar variabel yang nantinya dapat digunakan untuk penelitian selanjutnya dalam lingkup manajemen sumber daya manusia. Artikel penelitian literatur review konsep analisa budaya organisasi, pelatihan dan motivasi terhadap kinerja staf manajerial dimediasi oleh keterikatan karyawan merupakan artikel literatur ilmiah dalam lingkup ilmu manajemen sumber daya manusia. Pendekatan yang digunakan dalam penelitian literatur review ini yaitu kualitatif deskriptif. Teknik pengumpulan data yaitu menggunakan studi literatur atau melakukan review terhadap artikel terdahulu yang relevan. Data yang digunakan dalam pendekatan kualitatif deskriptif ini berasal dari penelitian terdahulu yang relevan dengan penelitian ini dan bersumber dari media online akademik seperti Jurnal Thomson Reuters, Springer, Taylor & Francis, Scopus Emerald, Elsevier, Sage, Web of Science, Jurnal Sinta, DOAJ, EBSCO, Google Scholar dan buku referensi digital. Pada penelitian terdahulu digunakan masing-masing 1 artikel terdahulu yang relevan untuk dilakukan review pada tiap variabel independennya. Hasil dari artikel literature review ini yaitu: 1) Budaya organisasi berpengaruh terhadap keterikatan karyawan; 2) Pelatihan berpengaruh terhadap keterikatan Karyawan; 3) Motivasi berpengaruh terhadap keterikatan karyawan; 4) Budaya Organisasi berpengaruh terhadap kinerja staf manajerial; 5) Pelatihan berpengaruh terhadap kinerja staf manajerial; 6) Motivasi berpengaruh terhadap kinerja staf manajerial; 7) Keterikatan karyawan berpengaruh terhadap kinerja staf manajerial; 8) Budaya organisasi berpengaruh terhadap kinerja staf manajerial dimediasi oleh keterikatan karyawan; 9) Pelatihan berpengaruh terhadap kinerja staf manajerial dimediasi oleh keterikatan karyawan; dan 10) Motivasi berpengaruh terhadap kinerja staf manajerial dimediasi oleh keterikatan karyawan.
Concept and Implementation of Business Model Canvas in Startup Companies: Relationship with Customers, Customers Segments and Market Trends Nunung Ayu Sofiati; Christimulia Purnama Trimurti; Rintis Eko Widodo; Fitria Ariyani; Cecep Pahrudin
Dinasti International Journal of Digital Business Management Vol. 5 No. 5 (2024): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v5i5.3300

Abstract

The purpose of this literature research is expected to build a hypothesis regarding the influence between variables that can later be used for further research in the scope of marketing management. The research article literature review concept and application of canvas business model in startup companies: customer relationships, customer segments and market trends is a scientific literature article in the scope of marketing management science. The approach used in this literature review research is descriptive qualitative. The data collection technique is to use literature studies or conduct a review of relevant previous articles. The data used in this descriptive qualitative approach comes from previous research that is relevant to this research and is sourced from academic online media such as Thomson Reuters Journal, Springer, Taylor & Francis, Scopus Emerald, Elsevier, Sage, Web of Science, Sinta Journal, DOAJ, EBSCO, Google Scholar and digital reference books. In previous studies, 1 relevant previous article was used to review each independent variable. The results of this literature review article are: 1) Customer Relationships affect the Canvas Business Model Concept in Startup Companies; 2) Customer Segments affect the Canvas Business Model Concept in Startup Companies; 3) Market Trends affect the Canvas Business Model Concept in Startup Companies; 4) Customer Relationships Influence the Implementation of the Canvas Business Model in Startup Companies; 5) Customer Segments Influence the Implementation of the Canvas Business Model in Startup Companies; and 6) Market Trends Influence the Implementation of the Canvas Business
Menjadi entrepreneur visioner di era 5.0: Memanfaatkan teknologi untuk keberlanjutan bisnis Susanto, Primadi Candra; Gunawan, Aang; Primadi, Andri; Pahrudin, Cecep; Tohir, Muhammad
Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Vol. 6 No. 1 (2025)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jp2m.v6i1.23335

Abstract

Era Society 5.0 menuntut perubahan paradigma dalam dunia kewirausahaan, di mana inovasi berbasis teknologi dan keberlanjutan menjadi kunci keberhasilan. Sosialisasi mengenai pentingnya menjadi entrepreneur visioner di era ini bertujuan untuk membekali masyarakat, khususnya generasi muda, dengan wawasan dan keterampilan dalam membangun usaha yang adaptif, inovatif, dan berdaya saing global. Kegiatan pengabdian kepada masyarakat ini dilakukan melalui seminar dan workshop interaktif yang mengupas strategi bisnis berbasis digital, pemanfaatan teknologi kecerdasan buatan, serta penerapan nilai-nilai keberlanjutan dalam kewirausahaan. Pendekatan yang digunakan mencakup pemaparan teori, studi kasus, serta simulasi bisnis yang mendorong peserta untuk berpikir kreatif dan inovatif. Hasil dari kegiatan pengabdian kepada masyarakat ini menunjukkan peningkatan pemahaman peserta terhadap konsep entrepreneur visioner, serta kesiapan mereka dalam merancang model bisnis yang relevan dengan tantangan dan peluang di era 5.0. Dengan adanya sosialisasi ini, diharapkan tumbuh wirausahawan-wirausahawan baru yang tidak hanya mampu menciptakan lapangan kerja, tetapi juga memberikan kontribusi positif bagi pembangunan ekonomi dan sosial.
Socialization of MSME Marketing Innovation in Facing Trade Tariff Increases Muhammad Tohir; Aang Gunawan; Abdullah Ade Suryo; Cecep Pahrudin; Sugiyanto Sugiyanto
ASPIRASI : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Vol. 3 No. 3 (2025): Mei: ASPIRASI : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat
Publisher : Asosiasi Periset Bahasa Sastra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/aspirasi.v3i3.1609

Abstract

The increase in trade tariffs is a serious challenge for Micro, Small, and Medium Enterprises (MSMEs) in maintaining the competitiveness of their products in domestic and international markets. This community service activity aims to provide understanding and practical skills to MSMEs about adaptive and sustainable marketing strategy innovations. Socialization is carried out through workshops and interactive discussions involving MSMEs from various sectors. The material presented includes the use of digital media, increasing product branding, market diversification, and competitive pricing strategies. The activity results show an increase in participants' knowledge in implementing innovative marketing approaches and awareness of the importance of digital transformation in dealing with external pressures such as increasing trade tariffs. Thus, this activity is expected to strengthen MSME resilience and encourage sustainable business growth. This activity also opens up opportunities for further collaboration between academics and MSMEs in developing strategic solutions based on real needs in the field.
Analysis of the Influence of Service Quality and Supporting Airport Facilities on Customer Satisfaction at Halim Perdanakusuma Airport Nugraha, Rizko Endra; Kurniawan, Jermanto Setia; Pahrudin, Cecep; Marina, Sandriana; Tatiana, Yana
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6367

Abstract

Halim Perdanakusuma Airport has seen a significant rise in passenger traffic in the post-COVID-19 period, creating an urgent need to improve terminal facilities and service quality. Despite these developments, users continue to report dissatisfaction with various aspects of airport services and infrastructure. This study aims to examine the effect of terminal facilities and service quality on passenger satisfaction. Using a quantitative approach, data were collected through surveys and analyzed with multiple linear regression via SPSS. The independent variables include electronic facilities (X1), IT facilities (X2), infrastructure facilities (X3), electrical facilities (X4), and service quality (X5), while passenger satisfaction serves as the dependent variable (Y). The results show that all independent variables have a positive and significant influence on passenger satisfaction, both individually and simultaneously. Among these, electronic facilities and service quality have the most dominant impact. The F-test supports the model’s validity, confirming that the combination of variables significantly influences satisfaction levels. These findings highlight the importance of a comprehensive service strategy that integrates technology, infrastructure, and human interaction to enhance overall service quality in the aviation sector.
User Centered Governance and Digital Integration for Inclusive Public Transport: Insights from Palu City Wasil, Mohammad; Wijayanti, Dian; Pahrudin, Cecep
Logistica : Journal of Logistic and Transportation Vol. 3 No. 1 (2025): January 2025
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/logistica.v3i1.690

Abstract

Urban transportation in mid-sized cities often faces declining reliability and inclusivity. This study examines Palu City, Indonesia, where conventional public transport has sharply decreased while app-based services dominate user preference. Using a qualitative descriptive approach with 42 informants including commuters, drivers, officials, and civil society representatives data were collected through interviews, observations, and document review. Findings show that angkot and BRT services suffer from unreliable schedules, poor vehicle conditions, and limited accessibility, especially for elderly and disabled users, while app-based services achieve satisfaction above 90% due to convenience and transparency. Governance constraints include fragmented policies, limited funding, and lack of digital tools. The study recommends four key reforms: (1) user-centered service standards on reliability and safety; (2) inclusive infrastructure with universal design; (3) digital integration through real-time tracking and fare systems; and (4) collaborative governance involving communities and operators. This research is the first systematic evaluation of user satisfaction across multiple transport modes in Palu, contributing a multidimensional framework that links user perceptions with strategic policy recommendations for sustainable mobility in secondary cities.
Meningkatkan Efisiensi Manajemen Armada dan Mengurangi Unit yang Tidak Dapat Digunakan di PT Serasi Logistics Indonesia Improving Fleet Saribanon, Euis; Sihotang, Thobias Oktrian; Pahrudin, Cecep; Ashari, Yogi; Nugroho, Agus
Jurnal Abdimas Transportasi & Logistik Vol. 4 No. 1 (2024): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v4i1.2402

Abstract

The logistics industry, particularly road freight transportation, plays a crucial role in ensuring the smooth distribution of goods in Indonesia. PT Serasi Logistics Indonesia (SELOG) faces significant challenges in fleet management, especially concerning the high rate of units not ready for operation (UTSP), which affects operational efficiency and the ability to meet urgent demand. This community service activity aims to improve the efficiency of fleet management at SELOG and reduce the UTSP ratio through the implementation of a structured management system and data-driven technology. The methods used in this activity include data collection through direct observation, interviews, and analysis of the existing fleet management system. The results of this activity show a significant reduction in the UTSP ratio from 15% to 6% within two months after the implementation of a more scheduled fleet maintenance system and demand forecasting system based on data. Additionally, improving coordination between divisions successfully enhanced the response to urgent requests. This activity contributes significantly to the development of logistics management, particularly in fleet maintenance and the use of technology to enhance operational efficiency.
Influence Timeliness and Price Against Loyalty Customer With Satisfaction Customer As Intervening Variables at PT.XYZ Pahrudin, Cecep; Zaini, Mohamad; Fadillah, Hirosi; Iyumiwa, Salsabila
Dinasti International Journal of Management Science Vol. 5 No. 3 (2024): Dinasti International Journal of Management Science (January-February 2024)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v5i3.2321

Abstract

This article is results from purposeful research For analyze about accuracy time and price delivery goods from company PT XYZ Good in a way Partial nor in a way influential simultaneous to loyalty customer through satisfaction customer as intervening variables. Method or tool analysis in study This use SmartPLS software 4 ie For test hypothesis influence variable independent to variable dependent Good in a way direct nor through variable intervening to loyalty customer. Test result state that accuracy time influential to satisfaction customers, price influential to satisfaction customer, satisfaction customer influential to loyalty customer, accuracy time No influential to loyalty customer ( rejected ), price influential to loyalty customer, accuracy time through satisfaction customer influential to loyalty customers, and prices through satisfaction customer influential to loyalty customer. From the results study This can concluded that there is 1 hypothesis that is not accepted or rejected that is accuracy time to loyalty customer. However with put satisfaction customer as variable intervening own positive implications and value important can accept hypothesis.
Dampak Transformational Safety Leadership dan Safety Culture terhadap Safety Behavior Melalui Safety Motivation Awak Kapal pada PT. Pelayaran Karana Line Cabang Pulau Batam Ramadhan, Firhand Aulia; Setyawati, Aswanti; Pahala, Yosi; Pahrudin, Cecep; Thamrin, Muhammad
Ranah Research : Journal of Multidisciplinary Research and Development Vol. 8 No. 1 (2025): Ranah Research : Journal Of Multidisciplinary Research and Development
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/rrj.v8i1.1911

Abstract

This study aims to analyze the impact of transformational leadership and culture on safety behavior through the motivation of crew members at PT. Pelayaran Karana Line branch in Pulau Batam. Using a quantitative research method, data were collected through questionnaires distributed to the crew members. The results of the study indicate that transformational leadership and organizational culture have a positive and significant impact on safety behavior, mediated by the motivation of the crew. These findings provide practical implications for the company's management in enhancing workplace safety onboard ships.