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PENGARUH KEPUASAN KONSUMEN TERHADAP PENJUALAN PT. TUNAS DWIPA MATRA Tri Wulandari; Retno Sri Handini
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 5 No. 1 (2024)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jcm.v5i1.2598

Abstract

In carrying out its business as a Honda motorbike distributor, PT. Tunas Dwipa Matra faces a problem, namely increasingly fierce competition between market shares, each market share competes to provide the best service to provide satisfaction to consumers. Based on this, the problem is: How much customer satisfaction can influence sales at PT. Tunas Dwipa Matra and How Satisfaction Influences Sales at PT. Tunas Dwipa Matra. The purpose of this research is to find out how satisfaction affects sales at PT. Tunas Dwipa Matra The hypothesis proposed is that: Sales have a positive influence on customer satisfaction at PT. Tunas Dwipa Matra. The research method includes: the variable studied is service (independent variable) which consists of three elements, namely presale service, product service and sales service and consumer satisfaction (dependent variable). The population is consumers who buy Honda motorbikes in 2023, namely 5450 people. Based on the calculations, a sample of 99 people was used, the sampling was carried out using Random Sampling Technique. This research uses qualitative and quantitative analysis methods using minimum index values, maximum index values ​​and intervals. Based on the research results, the respondents' answers were obtained with a final score of 6723 which was in the high measurement level class with a value between 5941-7920. Means the level of consumer satisfaction with sales services at PT. Tunas Dwipa Matra is classified at a high level. This shows that large sales have a positive and significant influence on consumer satisfaction. Thus it can be concluded that the hypothesis proposed is acceptable. In addition, of the three sales indicators, the pre-sales service indicator provides the highest contribution, followed by product service and sales. Keywords: Sales Service, Customer Satisfaction.
Financial Literacy and Perceived Ease of Use on Interest in Using E-Wallet (Case Study of Employees at PT Tanjung Timberindo Industry) Jenny Novita Sari; Susan Grace Veranita Nainggolan; Tri Wulandari
PROCEEDING INTERNATIONAL BUSINESS AND ECONOMICS CONFERENCE (IBEC) Vol. 2 (2023): Regional Economics Development and Business Transformation in the Digital Era
Publisher : Sekolah Tinggi Ilmu Ekonomi Eka Prasetya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47663/ibec.v2i1.97

Abstract

This study aims to determine the impact of financial literacy and perceived ease of use on interest in using E-Wallet as a means of payment used by employees of PT Tanjung Timberindo Industry. This study uses quantitative research data methods with primary data sources that use questionnaires as data collection instruments. The population in this study were all employees who worked at PT Tanjung Timberindo Industry as many as 101 employees. The sample in this study was calculated using the slovin formula obatined as many as 50 employees and the sampling technique used was Purposive Sampling. Data analysis and testing consists of validity test, reliability test, descriptive statistics, classical assumption test, multiple regression analysis, partial hypothesis testing (t test), simultaneously (F test), and determination coefficient test. The results of this study indicate that Financial Literacy has a partially significant effect on Interest in Using E-Wallet with a t value of 7,169 > t table 1,667. Perceived Ease of Use has no significant effect partially on Interest in Using E-Wallet with a t value of 0,789 < t table 1,667. Financial Literacy and Perceived Ease of Use have a significant effect simultaneously on Interest in Using E-Wallet with an F Value of 41,404 > F table 2,42 and a coefficient of determinarion of 63,8%.
The The Effect of Imposing Final Income Tax and Tax Sanctions on the Motivation to Pay Taxes of E-Commerce MSME Entrepreneurs (Case Study of E-Commerce MSME in the Cemara Asri Complex) Salim Santoso, Devitasari; Tri Wulandari
PROCEEDING INTERNATIONAL BUSINESS AND ECONOMICS CONFERENCE (IBEC) Vol. 2 (2023): Regional Economics Development and Business Transformation in the Digital Era
Publisher : Sekolah Tinggi Ilmu Ekonomi Eka Prasetya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47663/ibec.v2i1.104

Abstract

This study aims to determine the effect of the imposition of final income tax and tax sanctions on the motivation to pay taxes on E-Commerce MSME entrepreneurs (Case Study on E-Commerce Micro, Small and Medium Enterprises in the Cemara Asri Complex). This study uses quantitative data types and data sources are primary data sources. The population in this study were 117 E-Commerce UMKM located in the Cemara Asri Complex. The sample in this study amounted to 47 E-Commerce MSMEs using purposive sampling data collection techniques. Data analysis and testing consists of validity test, reliability test, descriptive statistics, classical assumption test, multiple regression analysis, partial hypothesis testing (T test) and simultaneously (F test), and determination coefficient test. These results show that Final Income Tax has a significant effect on Motivation to Pay Taxes with a t value of 4.944> T table 2.014. Tax Sanctions have no effect and are not significant to the Motivation to Pay Taxes with a t value of 0.292 < T table 2.014. Final Income Tax and Tax Sanctions have a significant effect on Motivation to Pay Taxes with a calculated F value of 27.819> F table value of 3.21 and a regression coefficient value of 55.8%.
The Effect of the Implementation of Green Accounting and Corporate Social Responsibility (CSR) on Company Profitability (Case Study on Textile and Garment Industry Companies Listed on the IDX) Esra Gea, Esra Graciela Valerina Gea; Tri Wulandari
PROCEEDING INTERNATIONAL BUSINESS AND ECONOMICS CONFERENCE (IBEC) Vol. 3 No. 1 (2024): “Sustainability Challenges Through Technology in Emerging Market Economies”
Publisher : Sekolah Tinggi Ilmu Ekonomi Eka Prasetya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47663/ibec.v3i1.268

Abstract

This study aims to analyze the effect of the application of green accounting and corporate social responsibility (CSR) on company peroactivity in the case study of textile and garment industry companies on the IDX. This study uses quantitative data with secondary data sources. The population of this study is 22 companies listed on the IDX for the 2020-2023 period, sampling by purposive sampling so that the number of samples used is 15 companies and observations are carried out as many as 60 observations. The data analysis techniques used were multiple linear regression, classical assumption test and hypothesis test. The results of the study show that green accounting and CSR partially and simultaneously have a positive and significant effect on the profitability of textile and garment companies listed on the IDX. There is a strong correlation between green accounting and CSR and company profitability and the percentage of 32.8% and the remaining 67.2% can be accounted for by other variables outside the scope of the study that were not conducted.
FAKTOR-FAKTOR YANG MEMPENGARUHI MOTIVASI BERPRESTASI PADA HIMPUNAN MAHASISWA ISLAM (HMI) UNIVERSITAS PALANGKA RAYA PERIODE 2025/2026 Febriani Amanda; Nofi Mustikasari; Keren Monika; Dewi Virna Sipayung; Oktavia Ramadhani; Nur Hidayah Mafiroh; Timoti Elwisto Sipayung; Siti sariyah; Elsa Natalia Girsang; Tri Wulandari; Clementina Ayudhea; Romiaty Romiaty; Susi Sukarningsi
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 04 (2025): Volume 10 No. 04 Desember 2025 Terbit
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i04.35565

Abstract

This study aims to analyze the factors influencing Achievement Motivation among members of the Islamic Students Association (HMI) at the University of Palangka Raya for the 2025/2026 period. Achievement motivation is viewed as a fundamental drive for students in achieving personal and professional success. HMI, as a cadre-based and learning organization, plays a crucial role in shaping leaders with integrity (Good Governance) and a strong sense of responsibility to realize a just and prosperous society in harmony with Islamic and Indonesian values.This study adopts a quantitative approach using a population survey method. Data were collected through questionnaires based on the Likert Scale from all HMI members at the University of Palangka Raya, class of 2025/2026. Descriptive analysis results show that the overall Achievement Motivation of HMI members at the University of Palangka Raya falls into the high category.This strong level of motivation is reflected in the high level of agreement across six measured factors. The factor with the highest percentage is Risk Consideration (94% strongly agree and agree), indicating mature thinking in selecting challenging tasks. Other strong factors include high awareness of Task Completion Time (85.6%) and Responsibility (75%). On the other hand, the Feedback Awareness factor shows the lowest percentage of agreement (65.3%) compared to other factors.
Co-Authors Abror, Indal Adam Rahmat Hidayat Afifi Adnan Pradana Agung Wijoyo Agustin Eka Putri Agyl Caparas Ahmad Mutadi Ahmad Reza Safety Al-Faiz Muhammad Rabbany Tarman Aldi Osa Fernanda Algino Satifa Angelyne Tan Anindhita Yudha Cahyaningtyas Anis Rohmawati Anisa Aulia Arif Setiajaya Arinda Dwi Safitri Asbi Asbi Asri Dwi Ariyani Az-Zatun Nabila Bagus Tri Puspito Cahyadi Chairun Nisa Chandra Ertikanto Chika Hadijah Clementina Ayudhea Dela Sintia Delvina Oktaria Desi Aramana Desti Nuraini Devi Linda Fitriya Devi Rahma Dewi Virna Sipayung Dian Yulianto Dina Aprilia Dinda Mutiara Asmara Disha Yori Farhana Diya Ayu Solehah Edi Suyanto Elsa Natalia Girsang Esra Gea, Esra Graciela Valerina Gea Falin Rizal Efendi Fatma Lisa Mareti Febriani Amanda Fenny Firda Sukaesih Fitratul Aqidah Gilang Ramadhani Gusman Lesmana Hanif Azhumar Hanifullah Syukri Hayati Firdaus Hellen Prasilia Herlina Herlina Hery Sawiji Hesti Wahyuningsih Hikmah Muftiana Ibrahim Ibrahim Ibram Edo Wijaya Ibril Umar Batistuta Ike Sephia As’at Jody Indah Putri Solihah Ita Purnama Jenny Novita Sari Kalina Alya Keren Monika Khoiriatus Sa'adah Kurniawan, Refi Laras Sati Lilik Sabdaningtyas M. Amrul Khoiri M. Cholid Mawardi Mahsa, Masithah Mardiah Astuti Masyitoh Muammar Rinaldi Muhammad Aqsol Bayhaqy Muhammad Sahrul Sidik MUHAMMAD YUSUF Mulyanto Widodo Mustika Nurul Indah Safitri Nabilla Selvilam Sa’idah Nadiya Maulida Nadiya Nurhasannah Nahuda Nanda Rahma Nabila Nasyiwa Ramadhin Natalie, Jessica Neni Aprilia Nofi Mustikasari Novita Ratnasari Nur Hidayah Mafiroh Nur Hidayati Nurhasanah Nuriyah Yuliana Nurul Gilang Abriani Oktavia Ramadhani Putritara Safitri Rafa Nabila Raharja Raharja Retno Sri Handini Riadhus Sholihin Ridissa Queentari Ririn Rahayu Riska Franita Romiaty Romiaty Rudi Sanjaya Saiful Bahri Salim Santoso, Devitasari Sampoerno &#039; Saputra, Ade Akhmad Selfania Selfania Sharikha Ruwaida Zukhrufa Silvia Leliana Siti Komariah Hildayanti Siti Nurmiati Siti Sariyah Solly Aryza Suhaimah Sulistyo Utami Sunarti, Riri Novita Susan Grace Veranita Nainggolan Susi Sukarningsi Syafira Dwi Maydina Timoti Elwisto Sipayung Tri Wahyuni Ulil Wafa Khorul Muna Wiedy Murtini Yarmaidi Yarmaidi Yeni Nur Rahmayanti Yola Fatrisia Yolanda Devira Yuli Amaliyah Yusawinur Barella Yuwanti Anlikie Zahra Alifya Zulkarnain Zulkarnain