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All Journal MediaTor: Jurnal Komunikasi Mediator Jurnal Kajian Komunikasi Jurnal The Messenger Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Communicate JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Wacana: Jurnal Ilmiah Ilmu Komunikasi JURNAL KOMUNIKATIO Jurnal Common Jurnal Profetik Jurnal Komunikasi Universitas Garut: Hasil Pemikiran dan Penelitian Perspektif Komunikasi; Jurnal Ilmu Komunikasi dan Komunikasi Bisnis Jurnal Komunikasi Pendidikan Dinasti International Journal of Education Management and Social Science jurnal syntax admiration Jurnal Scientia Komversal: Jurnal Komunikasi Universal Akrab Juara : Jurnal Ilmu-ilmu Sosial Jurnal Ilmiah komunikasi PROFICIO: Jurnal Pengabdian Masyarakat Bulletin of Community Engagement Jurnal Visi Komunikasi The International Journal of Politics and Sociology Research CITIZEN: Jurnal Ilmiah Mulitidisiplin Indonesia ArtComm : Jurnal Komunikasi dan Desain Jurnal Ekonomika Dan Bisnis Jurnal Riset Public Relations Jurnal Riset Manajemen Komunikasi Jurnal Signal Bandung Conference Series: Communication Management Bandung Conference Series: Public Relations Mediator: Jurnal Komunikasi Jurnal Spektrum Komunikasi Journal Of Public Policy (Social Politics) Sciences (Polisci) Journal of Education Sciences (Edusci) Jurnal Ilmiah Multidisiplin Ilmu Jurnal Inovasi Komunikasi J-CEKI
Neni Yulianita
Universitas Islam Bandung
Religion Aerospace Engineering Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Social Sciences Other

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Optimizing Instagram @asbhoel in Maintaining Distro Asbhoel Customer Relations Senjani, Sena; Neni Yulianita
Jurnal Riset Public Relations Volume 5, No. 1, Juli 2025, Jurnal Riset Public Relations (JRPR)
Publisher : UPT Publikasi Ilmiah Unisba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/jrpr.v5i`1.5928

Abstract

Abstract. Social media, particularly Instagram, has become a crucial platform for building such interactions due to its visual and interactive nature. Asbhoel, one of the Distros in the city of Bandung that has a strong relationship with customers from the perspective of online media Instagram. Therefore, This study aims to analyze the optimization of Instagram as a social media platform for maintaining customer relationships at Distro Asbhoel. Using a qualitative approach, the study explores content strategies and the use of Instagram's interactive features in fostering customer engagement, strengthening loyalty, and enhancing brand image. Data was collected through in-depth interviews, direct observation, and content analysis of the Instagram account @asbhoel. The findings reveal that Distro Asbhoel leverages visual consistency and storytelling to build emotional connections with customers. Additionally, interactive features such as polls, question stickers, and Instagram Live are employed to engage customers, creating more personal relationships directly. User-generated content strategies also play a significant role in expanding market reach and increasing customer engagement. The study concludes that Instagram is an effective platform for supporting customer relationship management in the digital era. With the right strategies, social media not only serves as a marketing tool but also as a medium to build a loyal customer community.
The Impact of a Public Speaking and Writing Skills Workshop on Student Preparation and Empowerment in International Academic Forums Yulianita, Neni; Maryani, Anne; Wiwitan, Tresna; Rakhmatullah, Adhika Putra; Maulana, Faisal; Irvanianto, Raihan Firjatullah
Jurnal Edusci Vol 3 No 1 (2025): Vol 3 No 1 September 2025
Publisher : Annpublisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/edusci.v3i1.865

Abstract

Background. Speaking and writing are essential communication skills for students in academic settings and international forums, enabling them to convey ideas clearly and effectively in presentations, seminars, and scientific publications. Aim. This study aims to evaluate the effectiveness of a workshop on speaking and writing skills in enhancing students’ academic communication abilities, particularly in preparation for participation in international academic forums. Methods. Through the workshop activities carried out, the level of knowledge of participants was evaluated using a descriptive approach. The instruments used to collect data were a pre-test and a post-test. Results. The results of this training were effective in improving participants' knowledge and skills, as indicated by the effectiveness measurement. Workshop participants were involved in speaking and writing to enhance their academic achievement in international forums, which will enable them to participate in the International Conference on Communication, Management, and Humanities (ICCOMAH VI) 2025. Conclusions. Speaking and writing skills are crucial for students in academic settings, especially in international forums. These abilities support the delivery of precise ideas, enhance academic performance, and enable students to present their thoughts systematically, making them easier to understand by diverse audiences. Implementation. The workshop was conducted through interactive sessions, writing and speaking exercises, and academic forum simulations to improve participants’ communication skills gradually
Communication Strategy in Crisis Management of PT Persib Bandung Bermartabat (PBB) (Case Study of PT PBB's Communication Strategy in Managing the Crisis After the Termination of the 2020-2021 Liga 1) Nugraha, Septian; Yulianita, Neni; Mulyana, Dadan
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 6 (2025): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i6.5045

Abstract

The name Persib Bandung on the Indonesian football scene is respected because of its status as a legendary and outstanding team in Indonesian football. Persib's achievements in Indonesian football are not only limited to the big names and achievements they have achieved. More than that, Persib also managed to maintain its existence as a great team for 88 years. Especially in the current era of the football industry. Since the Indonesian football competition entered the industrial realm, Persib has been listed as the team with the best finances. In 2017, Forbes magazine named Persib as the richest team in Indonesia. Apart from that, when the crisis of stopping competition hit, Persib was one of the teams that was able to recover quickly. This is what attracted researchers' interest in making Persib a research subject, especially in terms of crisis management carried out by PT Persib Bandung Bermartabat (PBB) as the company that oversees the management of the Persib team in maintaining Persib's existence as a big team in Indonesia. Because, along the way, especially in the era of the Indonesian football industry, there have been a number of incidents that could potentially cause a crisis for Persib. As happened in 2020 when the competition was stopped due to the Covid-19 pandemic. The research uses qualitative methods with a case study approach. The data collection technique is through in-depth interviews, observation and document search. This research produces a model of the stages of crisis management and communication carried out by PT Persib Bandung Bermartabat (PBb) in dealing with the crisis of ending the 2020-2021 Liga 1. In the research, it was also discovered how PT PBB's reforms were carried out in maintaining the existence of Persib Bandung in the Indonesian football arena.
Barriers in Marketing Public Relations and Narrative Paradigm Theory Wiwitan, Tresna; Yulianita, Neni; Novita, Sophia
Profetik: Jurnal Komunikasi Vol. 17 No. 1 (2024): Vol. 17 No. 1 (2024)
Publisher : Faculty of Social Sciences and Humanities Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/k6ttbm60

Abstract

Universities are becoming increasingly competitive in attracting prospective students. Various Marketing and Public Relations activities, whether direct or mediated, are carried out to attract the interest of prospective students. This study aims to identify; barriers to Marketing PR activities in universities and solutions to overcome these obstacles. This research uses a qualitative case study with a multi-case design. The research object consists of the Public Relations Departments of the Islamic University of Bandung and the Islamic University of Sultan Agung Semarang. The reason for choosing these two universities is that they are members of the Coordinating Board for Private Islamic Universities and are institutionally accredited with Superior. The data collection techniques used in this study were in-depth interviews, observation, discussion, and literature review. The informants in the study consisted of seven (7) people: the head of public relations, public relations staff, and the vice-chancellor in charge of the public relations department. The results of this study are expected to help university public relations anticipate and overcome obstacles in Marketing PR activities by using the theory of the narrative paradigm. Public relations must have the ability to tell stories using narratives that are based on data from the field and touch on aspects of public emotion
Dampak Eksposur Digital Marketing Marketplace Terhadap Peningkatan Penjualan PT. Mitra DC Mujianto, Haryadi; Yatnosaputro, Rosanti Utami Dewi Suyatman; Fitria, Indah; Yulianita, Neni
Jurnal Komunikasi Universitas Garut: Hasil Pemikiran dan Penelitian Vol 9 No 2 (2023): Oktober 2023 Jurnal Komunikasi Universitas Garut : Hasil Pemikiran dan Penelitian
Publisher : Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52434/jk.v9i2.3173

Abstract

Tujuan dari penelitian ini adalah mengetahui seberapa dampak eksposur digital marketing OLX terhadap peningkatan penjualan PT. Mitra DC di bandung. Metode penelitian yang digunakan adalah metode deskriptif dan verikatif. Teknik pengumpulan data yang digunakan pada penelitian ini adalah kuesioner, studi pustaka dan dokumentasi. Objek dalam penelitian ini adalah konsumen PT. Mitra DC yang pernah membeli produk perangkat komputer.  Sampel ysng digunakan sebanyak 84 orang dengan menggunakan teknik Rumus Slovin. Hasil penelitian menunjukan bahwa berdasarkan hasil uji hipotesis yang sudah dilakukan terdapat dampak eksposur digital marketing penggunaan OLX terhadap peningkatan penjualan dimana dalam pengujian ini diperoleh nilai thitung Sebesar 14.974, sedangkan jika dilihat dari derajat kebesaran (df) yang digunakan untuk menghitung ttabel dalam penelitian ini sebesar 1,663. Kesimpulan, bahwa t hitung > t tabel yang mana 14.974>1,663 itu berarti Ho ditolak dan Ha diterima. Dari penjelasan tersebut hipotesis dinyatakan diterima artinya terdapat dampak eksposur digital marketing OLX terhadap peningkatan penjualan PT Mitra DC.
Konvergensi Media Radio dalam Upaya Mempertahankan Eksistensi di Era Digital Pangestu, Hadi Baku; Yusuf, Dede; Sutisna, Sutisna; Handayanti, Asih; Yulianita, Neni
Jurnal Komunikasi Universitas Garut: Hasil Pemikiran dan Penelitian Vol 10 No 1 (2024): April 2024 Jurnal Komunikasi Universitas Garut : Hasil Pemikiran dan Penelitian
Publisher : Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52434/jk.v10i1.3532

Abstract

Abstract The rapid development of information technology, especially the internet, has triggered intense competition between radio stations to maintain their existence. In the current digital era, the convergence of radio media cannot be avoided, traditional media must be able to survive amidst increasingly fierce competition in the broadcasting industry to expand audiences and obtain advertising. This happened to Radio Cosmo Visual, which is considered to have implemented media convergence practices. This research aims to explain the application and impact of radio media convergence in an effort to maintain existence in the digital era. The research uses a case study type of research with a qualitative approach. Data collection techniques were carried out using observation, interviews and document analysis. Based on the results of the analysis, the results of this research show that Cosmo Visual Radio applies 3M, namely multimedia, multichannel and multiplatform in its convergence, where information is presented in various formats ranging from photos, video, text and audio and information is not only delivered via radio broadcasts but uploaded. via social media and can be accessed via various devices. The impact of this convergence practice includes expanding audience reach and attracting the interest of potential advertisers, so that Cosmo Visual Radio can take advantage of the convergence era to maintain its existence in the digital era. Keyword: Convergence; existence; radio. Abstrak Perkembangan teknologi informasi yang begitu pesat khususnya internet, memicu persaingan ketat antar radio untuk mempertahankan eksistensi. Di era digital saat ini konvergensi media radio tidak dapat dihindari, media tradisional harus dapat bertahan di tengah persaingan industri penyiaran yang semakin ketat untuk memperluas audien dan mendapatkan iklan. Hal tersebut terjadi pada Radio Cosmo Visual yang dianggap sudah menerapkan praktik konvergensi media. Penelitian ini bertujuan untuk menjelaskan penerapan dan dampak dari konvergensi media radio dalam upaya mempertahankan eksistensi di era digital. Penelitian menggunakan jenis penelitian Studi Kasus dengan pendekatan kualitatif. Teknik pengumpulan data dilakukan dengan menggunakan observasi, wawancara, dan analisis dokumen. Berdasarkan hasil analisis, hasil penelitian ini bahwa radio cosmo visual menerapkan 3M yaitu multimedia, multichannel, dan multiplatform dalam konvergensinya, dimana informasi tersajikan dalam berbagai format mulai dari foto, video, teks, dan audio dan informasi tidak hanya disampaikan melalui radio siaran akan tetapi diunggah melalui sosial media dan dapat diakses melalui berbagai perangkat. Dampak dari praktik konvergensi tersebut antara lain memperluas jangkauan audien dan menarik minat calon pengiklan, sehingga radio cosmo visual dapat memanfaatkan era konvergensi untuk tetap mempertahankan eksistensi nya diera digital. Kata-kata kunci: Eksistensi; konvergensi; radio.
Produksi Pesan Publisitas Workshop Pesantren Kilat Copywriting pada Telegram Luthfi Apriliasari; Neni Yulianita; Maman Suherman
Jurnal Inovasi Komunikasi Volume 1, No. 1, September 2023, Jurnal Inovasi Komunikasi (JIKOM)
Publisher : UPT Publikasi Ilmiah UNISBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/jikom.v1i1.2625

Abstract

Abstract: The Copywriting Flash Islamic Boarding School Workshop is a training in the field of copywriting which is held online via telegram. The purpose of holding this workshop is especially for SMEs to be able to make good communication for the business/brand they manage. The implementation of this workshop has been held stepping on the 6th series. In promotional activities using publicity, one of the messages using storytelling. In the marketing approach, storytelling is unique because it can give birth to the human spirit. The product is no longer something tangible that is being sold, but a story in it. Brands are packaged and immersed to become an integral part of such an interesting story. So the purpose of this study is to find out the process of producing publicity messages from the Copywriting Islamic Boarding School Workshop on Telegram using storytelling. To analyze these problems, the researcher used a case study as a scalpel. Then this phenomenon is photographed through the lens of message design logic theory and narrative paradigm theory. This research method uses a constructivist paradigm and a qualitative research approach. The results of this study indicate that the publicity message produced at the initial stage is the introduction of the target audience and the brand as the key. The preparation of this publicity message is informative and persuasive which is implemented into storytelling. The use of storytelling in fact gave birth to several impacts such as the physical impact, the human spirit impact and the emotional impact Abstrak: Workshop Pesantren Kilat Copywriting ialah sebuah pelatihan dalam bidang ilmu copywriting yang diselenggarakan secara online melalui telegram. Tujuan digelarnya workshop ini khususnya bagi para UKM agar mampu membuat komunikasi yang baik untuk bisnis/brand yang dikelolanya. Penyelenggaraan workshop ini telah digelar menginjak seri ke-6. Pada aktivitas promosinya menggunakan publisitas yang salah satu pesannya menggunakan storytelling. Pada pendekatan pemasaran, storytelling menjadi unik karena mampu melahirkan sisi human spirit. Produk bukan lagi sesuatu yang tangible yang dijual, melainkan sebuah cerita di dalamnya. Brand dikemas dan dibenamkan menjadi bagian integral cerita yang begitu menarik. Maka tujuan dari penelitian ini adalah untuk mengetahui proses produksi pesan publisitas Workshop Pesantren Kilat Copywriting Pada Telegram menggunakan storytelling. Untuk menganalisa permasalahan tersebut maka peneliti menggunakan studi kasus sebagai pisau bedahnya. Kemudian fenomena tersebut dipotret dengan kacamata teori logika desain pesan dan teori paradigma naratif. Metode penelitian ini menggunakan paradigma konstruktivistik dan pendekatan penelitian kualitatif. Hasil penelitian ini menunjukan bahwasannya pesan publisitas diproduksi pada tahap mulanya ialah pengenalan khalayak sasaran dan brand sebagai kuncinya. Penyusunan pesan publisititas ini bersifat informatif dan persuasif yang diimplementasikan ke dalam storytelling. Penggunaan storytelling ini nyatanya melahirkan beberapa dampak seperti the physical impact, the human spirit impact dan the emotional impact
FENOMENOLOGI KOMUNIKASI PEMASARAN DALAM FESTIVAL 7 SUNGAI SEBAGAI KEARIFAN LOKAL DESA WISATA Cahyati, Witri; Yulianita, Neni
JURNAL SIGNAL Vol 12 No 2 (2024): JURNAL SIGNAL
Publisher : Universitas Swadaya Gunung Jati

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kegiatan Festival 7 Sungai rutin dilaksanakan setiap tahun oleh pihak pemerintah Desa Cibuluh tidak hanya menjadi ajang promosi wisata, tetapi juga menjadi wadah untuk melestarikan dan mengembangkan kearifan lokal. Kearifan lokal memiliki kaitan yang sangat erat dengan komunikasi pemasaran, terutama dalam konteks pengembangan desa wisata berbasis masyarakat di desa wisata diantaranya dalam Unique Selling Proposition (USP), kearifan lokal menjadi USP yang unik bagi setiap desa wisata. Ini adalah hal yang membedakan satu desa wisata dengan yang lain, dan menjadi daya tarik utama bagi wisatawan yang mencari pengalaman autentik. Selain itu dalam hal positioning, kearifan lokal dapat digunakan untuk memposisikan desa wisata sebagai destinasi yang berbeda dan bernilai. Dalam konteks penelitian sosial, fenomenologi digunakan untuk memahami makna yang dibangun oleh individu terhadap suatu fenomena tertentu. Dengan kata lain, fenomenologi memungkinkan kita untuk "masuk ke dalam kulit" peserta penelitian dan melihat dunia dari perspektif subjek penelitian yaitu kelompok sadar wisata (Pokdarwis). Pendekatan fenomenologi juga untuk memahami bagaimana komunikasi pemasaran dalam festival mengkonstruksi dan mengkomunikasikan nilai-nilai budaya kepada wisatawan. Melalui analisis mendalam terhadap berbagai elemen komunikasi, seperti narasi festival, simbol-simbol budaya, dan interaksi sosial, penelitian ini menunjukkan bahwa komunikasi pemasaran telah berhasil menciptakan pemahaman yang lebih mendalam tentang kearifan lokal di kalangan wisatawan. Lebih lanjut, penelitian ini juga mengidentifikasi peran penting komunikasi dalam membangun kesadaran akan pentingnya pelestarian lingkungan dan pengembangan berkelanjutan di desa wisata. Temuan penelitian ini memberikan implikasi penting bagi pengembangan strategi komunikasi pemasaran yang lebih holistik dan berkelanjutan dalam konteks desa wisata.
Co-Authors Abbad Bani Adam Aghnia Dian Lestari Ani Yuningsih Anne Maryani Anne Ratnasari Annisa Permata Sari Asep Ahmad Sidik Asih Handayanti Bahri, Zulmauli Basari, Rambang Cucu Sulastri Dadan Mulyana Dadi Ahmadi Dedeh Fardiah Dena Delaeni Dhita Fahira Dian Mulyani Divya Rizky Kirana Dwi Muhammad Taqwa Eka Susilawati Eka Susilawati, Eka Elizabeth Ayuna, Novianty Fachry Abda El Rahman Fajarwati, Noerma Kurnia Farhan Hidayat Farraas Muhammad Hendroyono Fathonah, Delis Fauzi Fadhilah Firjatullah Irvanianto, Raihan Fitrianti, Rizqi Ganjar Kurniawan Ramdani Gissani, Muhammad Fikri Haerani , Hanni Indah Fitria Indah Fitria, Indah Ine Noviyanti Nur Ihsania Intan Nur Aziz Iqbal Yusra Karim Irvanianto, Raihan Firjatullah Iwan Seppriadi Julia Natasya Kusumalestari, Ratri Rizki Leti Karmila Luthfi Apriliasari Maman Suherman Marina Yuliani Maulana, Faisal Megi Primagara Meissya Kharisma Sukma Muhammad Daffa Alfarisi Muhammad E Fuady Muhammad Irsyad Sabiq Muhammad Raynaldi Arief Mujianto, Haryadi Muthia Febrianti Satari Atmadiwangsa Muthiah Umar Nabila Rahmaniya Nabila Secioria Nabilla Anasty Fahzaria Novianty Elizabeth Ayuna Novita, Sophia Nugraha, Septian Nur Fadhilah, Salma Nisrina Nurrahmawati Oesman, Maya Amalia Pangestu, Hadi Baku Purba, Ifkaristhy Panaya Rahayu, Asri Sri Rahman, Mufti Fauzi Rakhma, Meyla Tazqiya Rakhmatullah, Adhika Putra Rambang Basari Reina Fauzi Lestari Respitawulan Riska Yunisyah Imilda Rismanto Rismanto Rita Gani Rizka Satrio Priyambodo Rizky Noviansyah Rizkya Hantoro, Naditha Rosanti Utami Dewi S.Y Ruliana, Poppy Senjani, Sena Seppriadi, Iwan Septadinusastra, Vina Alvinia Sheila Angesti lativia Sherlina Rachmadiane Praditia Shulbi Muthi Sabila Salayan Putri Silmi Khoirunnisa Sophia Novita Subarsa Putri, Kinkin Yuliaty Sutisna Sutisna Syahrul Gunawan Taqwa, Dwi Muhammad Tresna Wiwitan Tresnawiwitan Witri Cahyati Yatnosaputro, Rosanti Utami Dewi Suyatman Yenni Yuniati Yogascitra Naufal Yogie Alontari Yuliani, Marina Yunda Melyanita YUSUF, RAMAYANI Zhillani, Fahmi Muhammad