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Journal : International Journal of Artificial Intelligence Research

INTEGRATED ACADEMIC SERVICE INFORMATION SYSTEM (SIPAKATAU): STUDY OF EDUCATION SERVICE POLICY AT IAIN PALOPO Mustaring, Dodi Ilham; Yaumi, Muhammad; Saprin, Saprin
International Journal of Artificial Intelligence Research Vol 6, No 1.2 (2022)
Publisher : STMIK Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (228.674 KB) | DOI: 10.29099/ijair.v6i1.301

Abstract

This study aims to 1) determine the service quality of the integrated academic service information system (SIPAKATAU) at IAIN Palopo. 2) Describe the implementation of the education service policy of IAIN Palopo. This research uses mixed methods, with an approach to academic and managerial information system research using explanatory sequential design. Data collection techniques are observation, interviews, questionnaires, and documentation. Data analysis consists of data reduction, condensation, presentation, and conclusion drawing.The results showed that: 1) The service quality of the SIPAKATAU was categorized as good by looking at the results of descriptive statistical tests on lecturer responses with an average value of 0.57 and a standard deviation of 0.502, students with an average score of 0.62 and a standard deviation of 0.493 and education staff with an average value of 0.69 and a standard deviation of 0.467 because more than half the number of respondents who chose to agree with the SIPAKATAU. 2) Education policy services at IAIN Palopo through the SIPAKATAU application service greatly facilitate users in all academic aspects, both administratively and in the teaching and learning process, which is currently in the online learning category. In this case, service users are helped by an integrated academic service information system service because the teaching and learning process can occur when students are in their respective areas. Therefore, SIPAKATAU is very useful. It helps users provide services because some of the services can already be done in the SIPAKATAU application so that academic services at IAIN Palopo are better and on target when learning demands increasingly sophisticated technology and technological developments are also increasingly modern. IAIN Palopo's policy challenges implementing educational services, such as the uneven access to the information contained in the SIPAKATAU service to service users in the era of the industrial revolution 4.0.Research Implications: 1) IAIN Palopo's educational services should be evaluated every semester by evaluating the performance between students, lecturers, and education staff. 2) Education policy services at IAIN Palopo require developing the SIPAKATA application to refine further the features contained in the application to support the quality of education in the face of the industrial revolution era with increasingly sophisticated educational technology. 3) The SIPAKATAU still requires socialization on services. 4) SIPAKATAU has a vision and mission at the beginning of the manufacturing process so that it is carried out in its development to achieve the goals in its use according to the needs of service users.
Co-Authors ., Muzizatullah Abubakar, Achmad Adistian, Adistian Akbar, Abu Rizal Akib, Irwan Alwi, Besse Marjani Amin, Muliaty Andi Achruh Andi Halimah Andi Ibrahim Andi Kamal Ahmad Annisa Anwar Masduki, Anwar Arifuddin Siraj Ayub, Satry Azhar Arsyad Baharuddin Ali, Baharuddin Basam, Fajri Djuwairiah Ahmad, Djuwairiah Dodi Ilham Elya Erwin Akib Firman Firman Fitri Rahayu Getteng, Abdurrahman Hasmirawati, Hasmirawati Hasnah, Andi Humairah, Andi Eliyah Husain, Saddam Iskandar Iskandar Jabbar, Fitriani Jayawarsa, A.A. Ketut K, Munawir La Ode Ismail Ahmad, La Ode Ismail Lamazi, Lamazi Mahmud, Moh. Natsir Mardiana Mardiana MISYKAT MALIK IBRAHIM Muchtar Lutfi, Muchtar Muh. Khalifah Mustami Muh. Nasir Muh. Rusdi Muh. Sain Hanafy, Muh. Sain Muhammad Fajar Hidayat, Muhammad Fajar Muhammad Saleh Tajuddin Muhammad, ِAbdullah Muljono Damopilii, Muljono Muljono Damopolii Munawir, Ahmad Mustabsyirah, Mustabsyirah Mustafa, Musram Muzakkir Muzakkir Naima Nur Syam Nur, Zulfikah Nursalam Nursalam Nursyam Nurul Hasanah Ondeng, Syarifuddin Patak, Andi Anto Prasetyo, Muhammad Zukri Rasyid, Nur Akbar Rosdiana Rosdiana Rusli Malli, Rusli Rustam I. Husain Sahruddin, Sahruddin Saleng, Syamsidar Saprin Saprin, Saprin Siraj, Arifuddin Sitti Nurpahmi, Sitti Suci Amalia Sukmawati Sukmawati Sumiati Sumiati Sunarsi, Sunarsi Syamsiarna Nappu, Syamsiarna Syamsunardi, Syamsunardi Tahir, Suriani Tonta, Norma U, M. Shabir Ulfiani Rahman Umar Sulaiman Usman Usman Wahyuni, Andi Eki Dwi Widyasari Widyasari, Widyasari Wijaya, Asep Yaumi, Muhammad Taufik Al Hakim