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All Journal JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Warta Ardhia : Jurnal Perhubungan Udara Warta Penelitian Perhubungan Dinasti International Journal of Management Science Dinasti International Journal of Education Management and Social Science Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Studi Ilmu Manajemen dan Organisasi Jurnal Manajemen Bisnis Transportasi dan Logistik International Journal of Advanced Multidisciplinary Jurnal Pemberdayaan Ekonomi Ranah Research : Journal of Multidisciplinary Research and Development Jurnal Pengabdian Masyarakat dan Penelitian Terapan
Yosi Pahala, Yosi
STMT Trisakti
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Determination of Employee Engagement: Analysis of Servant Leadership, Organizational Commitment, Compensation, and Career Development in Middle-Class College Pahala, Yosi; Agusinta, Lira; Alfarizi Nasution, Nursery; Edwin Lermatan, Esternilus; Dian Octaviani, Reni
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 3 (2024): Dinasti International Journal of Education Management and Social Science (Febru
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i3.2348

Abstract

The study aims to investigate the factors influencing employee engagement in these institutions, with a particular focus on servant leadership, organizational commitment, compensation, and career development. Using a mixed method approach, data will be collected through surveys and interviews from faculty and staff members at a secondary education institution representing the middle class. The method used in this scientific article is quantitative, with the population coming from employees of a campus with various faculties where the distribution of questionnaires is carried out online and in person, dissemination is carried out for one month and returns the results of questionnaires received as many as 37 answers, then this data is processed with the help of SPSS 24. Data analysis with the results of analysis and interpretation is conveyed in the results of this scientific article as a form of answer from the data that has been entered. Organizational Commitment has a significant correlation with employee engagement and employee engagement. This shows the importance of organizational commitment in influencing employee engagement and engagement levels. The correlation between Servant Leadership, Compensation, and Career Development with other variables tends to be weak and not statistically significant. This suggests the need for further research to understand the relationship between these factors and employee engagement and employee engagement. Institutional recommendations can improve employee engagement and their engagement, which in turn can improve overall organizational performance and success.
On Time Performance pada Maskapai Nasional di Bandar Udara Adi Soemarmo Solo Simarmata, Juliater; Ricardianto, Prasadja; Hariri, Muhammad; Pahala, Yosi; Setia Kurniawan, Jermanto
WARTA ARDHIA Vol. 50 No. 2 (2024)
Publisher : Sekretariat Badan Kebijakan Transportasi, Kementerian Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/wa.v50i2.514.95-107

Abstract

Tujuan penelitian untuk mengetahui pelayanan baggage delivery di PT. Lion Mentari Airlines di Bandar Udara Adi Soemarmo Solo dalam mendukung tercapainya On Time Performance pesawat narrow and wide body. Metode penelitian yang digunakan, secara statistik melalui pengujian uji kecukupan data dan uji keseragaman data, menghitung batas kontrol atas dan batas kontrol  bawah. Dari hasil analisis maka diperoleh rata-rata waktu pelayanan baggage delivery yang diberikan kepada pesawat tipe narrow body sebesar sebesar 34,2 menit. Rata-rata waktu p pelayanan baggage delivery yang diberikan kepada pesawat tipe wide body sebesar sebesar 63,45 menit, sehingga pelayanan yang diberikan tidak optimal. Lamanya waktu pelayanan baggage delivery ini sebagai temuan kunci, adanya waktu yang cukup lama pada bongkar  muat bagasi penumpang pesawat dan perjalanan dari apron ke belt conveyor pengambilan bagasi. Dari kedua jenis pesawat yang melayani penerbangan di Bandar udara Adi Soemarmo Solo terdapat lima penerbangan yang  tidak dapat mencapai On Time Performance yang disebabkan oleh lamanya penanganan dalam kegiatan baggage delivery, khususnya untuk jenis pesawat Boeing 737-800, Boeing 737-900 dan Airbus 330-200.
Sinergi Cuci Tradisional dan Modern untuk Pelestarian Budaya dan Usaha Lokal Suryawan, Ryan Firdiansyah; Husainah, Nazifah; Latuconsina, Abdul Samad; Pahala, Yosi; Sumardi, Sumardi
Jurnal Pemberdayaan Ekonomi Vol. 4 No. 2 (2025): Agustus
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jpe.v4i1.4816

Abstract

Purpose: To provide strategic recommendations for traditional and modern laundry business actors in designing service innovations, improving operational efficiency, and strengthening customer satisfaction and loyalty amid increasingly fierce business competition. Methodology/approach: This service activity employs participatory and educational methods to encourage active community involvement in developing local culture-based businesses. Results/findings: The synergy between traditional washing and modern laundry can encourage the preservation of local culture and the development of community businesses. Innovation, cross-generational collaboration, and strengthening cultural values are key to business sustainability and competitiveness in the modern era. Conclusion: The program demonstrates that blending traditional practices with modern laundry technology can enhance local businesses, preserve cultural identity, and foster community empowerment. The Pringsewu model proves that culture-based entrepreneurship is both sustainable and competitive when supported by inclusive, adaptive and collaborative approaches. Limitations: This study is limited to the Pringsewu region and does not include quantitative analysis. Contribution: This study contributes to the literature by strengthening the synergy between local culture and modern innovation as a strategy for sustainable business development and preservation of traditional values in the context of the community economy.
Innovation Strategy and Customer Loyalty for Indonesian Freight Forwarding Company Fauzia, Elfa; Pahala, Yosi; Thamrin, Muhammad; Abidin, Zaenal; Perwitasari, Erni Pratiwi
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 12, No 2 (2025): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i2.1395

Abstract

One of the problems in logistics companies in Indonesia is the fact that some companies have not implemented Innovation strategies properly in the Pre-Booking and Forecast Expectancy Container systems in shipping companies so that it is quite difficult for customers to get Delivery Orders for the export shipping process. The company creates ways to maintain customer loyalty by implementing innovation strategies and service quality in the company's operational performance. The aim of this research is to determine and analyze the influence of innovation strategies and service quality on operational performance on customer loyalty. This qualitative research uses path analysis. The sample taken was 30 respondents with the criteria of Freight Forwarding company customers who had worked at their company for at least one year in the position of Logistics staff. Based on the data analysis carried out, it was concluded that the innovation strategy variable had no individual or partial influence on employee performance. The service quality variable does not have an individual or partial influence on employee performance. Employee performance variables do not have an individual or partial influence on customer loyalty. However, innovation strategy, service quality and operational performance together or simultaneously have a positive effect on customer loyalty.
Exploring Human Resources Development as a Determining Factor for Organizational Success: A Qualitative Approach Pahala, Yosi; Haryanto, Anung; Nurhidayati, Ninin; Subehana, Subehana; Sidjabat, Sonya
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.5317

Abstract

This research explores the strategy of human resource development in Jakarta universities in the face of digital transformation and the Independent Learning Independent Campus (MBKM) policy, as well as the role of digitalization of HR management (Digital HR) in increasing organizational effectiveness. The method used is a qualitative approach with secondary data analysis from national and international journals over the past ten years. The results show that HR competence is the main factor in organizational success in the digital era. Technology-based HR development strategies, with stakeholder support, produce adaptive, innovative, and globally competitive human resources. Organizations that are responsive to technological and social change tend to have an edge over the competition. This study has limitations, such as the use of secondary studies that are not representative of all organizations, and has not been in-depth analyzing organizational cultural factors, technological readiness, and policy support. The absence of primary data also makes the research results theoretical. Nevertheless, these findings make an important conceptual contribution and can serve as a basis for further research in developing HR management models that are relevant to the demands of the digital age and the implementation of MBKM policies.
Pengetahuan manajemen rantai pasok pada siswa sekolah menengah kejuruan Nasution, Nursery Alfaridi; Pahala, Yosi; Octaviani, Reni Dian; Prihassyaira, Aditiya Dwi
Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Vol. 5 No. 1 (2024)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jp2m.v5i1.21489

Abstract

Perencanaan, implementasi, dan pengendalian aliran barang, jasa, informasi, dan dana dari pemasok ke pelanggan adalah bagian dari manajemen rantai pasokan. Tujuan manajemen rantai pasokan adalah untuk mencapai tingkat efisiensi dan kepuasan pelanggan yang paling tinggi. Manajemen rantai pasok memainkan peran krusial dalam menyediakan produk dan layanan yang kita konsumsi setiap hari, sehingga memahami manajemen rantai pasok sangat penting. Kegiatan ini bertujuan untuk memberikan pengetahuan mengenai manajemen rantai pasok di kehidupan sehari–hari kepada siswa SMK,  sehingga siswa SMK mendapatkan pemahaman mengenai pergerakan barang dari hulu ke hilir. Sebelum sosialisasi kuesioner diberikan kepada peserta dan terdapat 72% peserta yang belum memahami manajemen rantai pasok, setelah sosialisasi kuesioner disebarkan kembali dan hasilnya pemahaman peserta mengenai manajemen rantai pasok meningkat, sebanyak 89% peserta memahami manajemen rantai pasok. Pengetahuan mengenai manajemen rantai pasok berhubungan positif terhadap kinerja dan inovasi, harapannya ketika siswa SMK memahami pergerakan dalam rantai pasok, mereka akan terus berinovasi untuk memudahkan tercapainya tujuan dalam rantai pasok yaitu, right rime, right place, right cost, right person.
Representasi Fear of Missing Out (FOMO) dalam Strategi Promosi Umrah Suryawan, Ryan Firdiansyah; Madjid, Suharto Abdul; Pahala, Yosi; Kamsariaty, Kamsariaty; Putra, Nanda Pramana
Studi Ilmu Manajemen dan Organisasi Vol. 6 No. 3 (2025): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i3.4956

Abstract

Purpose: This study aims to explore the influence of Fear of Missing Out (FoMO)-based marketing strategies on Umrah consumer decision-making in the digital era. FoMO as a psychological phenomenon that develops due to the use of social media has been shown to influence consumption behavior widely, including in the context of religious travel. Methodology/approach: The approach used in this study is qualitative with a literature study method, examining relevant research results from internationally reputable journals for the last five years. Previous research has shown that FoMO correlates positively with purchase intent, especially through temporary marketing content and the role of social media influencers. Results/findings: In the context of Umrah, a promotional strategy that emphasizes quota limitations, departure times, and testimonials from previous pilgrims is able to create a perception of urgency and emotional attachment of potential consumers. This study concludes that FoMO can be an important variable in crafting marketing strategies that are more effective and relevant to today's digital Muslim generation. Conclusion: FoMO significantly shapes consumer behavior in umrah travel, where urgency-based marketing and digital content enhance purchase intention. However, its application should be sensitively aligned with spiritual values and community togetherness, not merely emotional pressure. Limitations: Limited to only variables FOMO, Marketing Strategy, Promotion, Consumer, Umrah, Qualitative Studies with the results. Contribution: The contribution of this research lies in the integration of digital psychology perspectives, religious consumer behaviuor, and ethical marketing strategies, as well as providing direction for further research and practical implications for the Umrah travel service industry players.
Strategi dan Dampak Pembangunan Terminal Kijing: Analisis Multiperspektif Stakeholder dan Mitra Bisnis Simarmata, Juliater; Hasurungan Silalahi, Martogi; Pahala, Yosi; Siahaan, L.Denny; Nur Aryanzah, Dany
Warta Penelitian Perhubungan Vol. 36 No. 2 (2024): Warta Penelitian Perhubungan
Publisher : Sekretariat Badan Penelitian dan Pengembangan Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/warlit.v36i2.2323

Abstract

PT Pelabuhan Indonesia (Persero) telah mengembangkan sebuah pelabuhan baru di Kabupaten Mempawah sebagai ekspansi dari Pelabuhan Dwikora Pontianak dalam rangka mengatasi semua kendala yang ada di pelabuhan tersebut. Berbagai tuntutan pemangku kepentingan harus dipertimbangkan dalam pembangunan pelabuhan yang berkelanjutan. Oleh karena itu, penelititan ini bertujuan untuk mengetahui tingkat kelayakan pembangunan pelabuhan di Kabupaten Mempawah menurut perspektif stakeholder dan mitra bisnis di lingkungan kepelabuhanan. Penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian studi kasus, yang dilakukan secara terinci, intensif, dan mendalam pada suatu organisasi. Penelitian ini juga menggunakan Teknik analisis Tematik dan QDA Miner dengan teknik pengumpulan data melalui wawancara dan observasi. Hasil penelitian menunjukkan bahwa pembangunan Terminal Kijing sudah cukup layak dalam persepsi stakeholder dan mitra bisnis di lingkungan kepelabuhanan dengan aspek pasar dan pemasaran sebagai faktor paling dominan untuk menunjang keberhasilan kegiatan kepelabuhanan pada sebuah pelabuhan. Selain itu, hasil penelitian ini menunjukkan bahwa fasilitas dan peralatan yang ada di Terminal Kijing masih perlu ditingkatkan, menyesuaikan kebutuhan pasar dan produk yang ada.
Co-Authors Aang Gunawan, Aang Adi, Erman Noor Agus Setiawan Agusinta, Lira Alfarizi Nasution, Nursery Ardhina, Dila ASEP SUPARMAN Dewi Nursaningrum, Dewi Dewi Nusraningrum, Dewi Dian Octaviani, Reni Edhie Budi Setiawan, Edhie Budi Edwin Lermatan, Esternilus Euis Saribanon, Euis Fachrial, Peppy Fauzia, Elfa febriyanti febriyanti Gasing, Umar Gatot Cahyo Sudewo Handayani, Sri Hariri, Muhammad Haryanto, Anung Hasurungan Silalahi, Martogi Hendro Kuntohadi, Hendro Husainah, Nazifah Imam Sonny, Imam Indra Setiawan Juliater Simamarta Kadarisman, Muh Kamsariaty, Kamsariaty Lasse, D.A Latuconsina, Abdul Samad Liana, Esti M, Dwi Priyanto Madjid, Suharto Abdul Muhammad Thamrin Mustika Sari, Mustika Mustikasari Mustikasari Nugraha, Setiya Nur Aryanzah, Dany Nurhidayati, Ninin Nursery Alfaridi S Nasution Octaviani, Reni Dian Octoriviano, Fajar Adhitia Perwitasari, Erni Pratiwi Pramana Putra, Nanda Prasadja Ricardianto, Prasadja Prihassyaira, Aditiya Dwi Primadi Candra Susanto Purwoko, Harry Rachmi, Irsafanti Rafi, Salahudin Rasidi, Fazar Iman Reynold, Binsar RR. Ella Evrita Hestiandari Sandriana Marina Setia Kurniawan, Jermanto Setiawan, Ferdy Trisanto Siahaan, L.Denny Sidjabat, Sonya Sijabat, Eduard Alfian Syamsya Sitanggang, Rohana Sodikin, Alit Subehana, Subehana Sugiyanto - Sumardi . suryawan, ryan firdiansyah Suseno, Effan Dwi Untung, Sri VERONICA VERONICA Wibawanti, Andjar Budi Wuryantari, Oktima Yana Tatiana, Yana Zaenal Abidin