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Human Capital Planning in the Business of X-ray Screening Detection System: Human Resource Competency and Efficiency Development Strategy Gunawan, Wawan Iwan; Indradewa, Rhian; Nugroho, Sukmo Hadi; Kustiawan, Unggul
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

The role of human capital in the healthcare industry is crucial, especially in high-tech based services such as the Clinic X-ray Screening System. This research aims to design human resource (HR) planning in accordance with operational needs, safety standards, and customer satisfaction in the radiology clinic business. This study uses descriptive-qualitative methods and Human Resource Planning (HRP), Job Analysis, and Human Capital Readiness Index (HCRI) analysis approaches. The results of the study show that the technical competence of radiology operators, the soft skills capabilities of service personnel, and clinical leadership are the three main pillars in supporting the efficiency and quality of services. The study suggests competency-based recruitment strategies, ongoing training, as well as productivity measurement based on key performance indicators (KPIs)
Operational Planning of X-ray Screening Detection System: Feasibility Analysis, Capacity, and Service Process Analysis Approach Safari, Jen Jen Mohammda; Indradewa, Rhian; Nugroho, Sukmo Hadi; Kustiawan, Unggul
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

This study analyzes the operational framework of PT. CKK in providing accurate and reliable security equipment repair and maintenance services through the integration of process design, technology, and supply chain management. Using a mixed approach involving case studies, document analysis, stakeholder interviews, field observations, and service flow simulations, the study developed a service blueprint that includes repair processes, preventive maintenance, and the application of technologies such as AI/Analytics for damage prediction, GPS-integrated CRM, blockchain for supply chain transparency, and custom testing tools. The results show that this strategy is able to optimize service efficiency, minimize operational downtime, and ensure compliance with international standards (TSA and ECAC). However, limitations such as the theoretical nature of the implementation of advanced technologies, reliance on the quality of historical data, and high investment burden need to be addressed. Managerial implications recommend strengthening data infrastructure, gradual technology adoption, e-learning-based HR training, supplier diversification, and expansion to the latest generation of security systems. This research provides practical guidance for security equipment maintenance service companies to improve service reliability while supporting market penetration in Indonesia through a combination of technical innovation and measurable operational management. The validation findings through limited simulations and focus group discussions also emphasized the importance of a balance between technological innovation and adaptation to operational limitations in the field
Risk Management in Business Planning X-ray Screening Detection System: Identification, Evaluation, and Mitigation Strategies Sitinjak, Brando; Indradewa, Rhian; Nugroho, Sukmo Hadi; Kustiawan, Unggul
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

This study examines ISO 31000-based risk management at PT. CKK, an airport and port security X-Ray equipment repair service company regulated by ICAO, TSA, and BAPETEN. This qualitative study uses holistic case studies to assess the effectiveness of risk management frameworks in achieving short-term (reduced machine downtime <1% per month, SLAs <2 hours) and long-term (ASEAN expansion, IoT/AI adoption up to 80% of customers) business goals. The risk management approach includes risk identification (engine downtime with RPN=15 and bad debt collection with RPN=16), likelihood and impact matrix analysis, priority evaluation, risk handling, and Key Risk Indicators monitoring. The results reveal that integrating tailored, inclusive, and dynamic risk management principles with business goals reduced residual risk by 60–80% using IoT/AI for damage prediction and blockchain for supply chain transparency. Operations (29.4%) and marketing (27.9%) will account for most of the IDR 739.6 billion risk management cost in five years. These findings help similar organizations optimize risk management in the X-Ray-based security technology industry with rigorous restrictions and expand into the ASEAN regional market
Marketing Plan For Recycled Paper Hub Business Project Pratama, Aditya; Indradewa, Rhian; Yanuar Rahmat Syah, Tantri; Kustiawan, Unggul
Dinasti International Journal of Management Science Vol. 5 No. 6 (2024): Dinasti International Journal of Management Science (July - August 2024)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v5i6.2839

Abstract

Businesses that run in recycling industries are one of the trends that are now in demand by many parties and supported by both national and international governments, but in the practice of these business activities there are many components that must be considered, especially if an entity is in the business to business sector. PT Recycled Paper Hub came as an competitive alternative that offers products in the form of recycled paper materials with low impurity levels which will later be used by companies to be processed again into many forms including packaging. By analyzing and implementing a marketing mix approach in accordance with the vision and mission, analysis data obtained from research on internal and external strengths that are quantitative and qualitative, the data obtained reflects business activities in order to achieve business excellence. In this study, the marketing mix carried by PT Recycled Paper Hub is Direct Marketing NICE.
Risk Management Strategy Implementation for Business Plan at Material Handling Rental Services Startup LogisMe Suryanto Suryanto; Rhian Indradewa; Edi Hamdi; Ketut Sunaryanto
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 1 (2024): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i1.2941

Abstract

PT. LogisMe Berkat Bersama (LBB) is a Limited Liability Company (PT) engaged in the business of providing Business-to-Business (B2B) warehousing and logistics solutions. LogisMe has the tagline "One Stop Logistics Solutions" with end-to-end solution coverage starting from the provision of warehousing and logistics operational equipment such as forklifts, material handling and cleaning equipment, provision of spare parts and technicians in order to meet the maintenance needs of these operational equipment, warehouse racking design, warehouse and logistics operational consultant services to the provision of a digital platform for monitoring units rented by customers in real-time. This document outlines the implementation of a risk management strategy for the business plan of LogisMe, a Material Handling Rental Services startup company. The framework adopted is based on the ISO 31000:2018 standard and focuses on integrating risk manage.  the report is returned to the risk mitigation supervisor to be checked that it has met the requirements and stored in the company's cloud repository, disseminated to all employees and company stakeholders. Monitoring is carried out to understand and prevent risks that occur as a strategy to gain a competitive advantage for the company.
Slimmingfique slimming clinic business financial planning Arlindo Hartono, Agustinus; Indradewa, Rhian
Junal Ilmu Manajemen Vol 7 No 1 (2024): January: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v7i1.393

Abstract

The health and beauty services industry in Indonesia, particularly PT Shadeka Cipta Gemilang (Slimmingfique), is experiencing rapid growth and complex challenges. This research uncovers the company's financial and operational planning strategies, including cost budget management, development capital, and profit projections. The analysis involves revenue, marketing cost allocation, human resource management, and risk management, illustrating the company's adaptation to market dynamics. The research explored the impact of regulatory changes on PT Shadeka Cipta Gemilang's planning, demonstrating the company's flexibility and resilience. Best practices, such as information technology integration, improved operational efficiency, and risk management, are identified. On Financial Analysis, projected income statement, balance sheet, cash flow, and financial ratio analysis showed increased profit and asset growth. The research highlighted the feasibility of the investment with increased ROI, short Payback Period, and positive NPV. The findings provide valuable insights for similar companies looking to improve their financial and operational performance in a dynamic industry.
Factors Influencing Consumer Buying Interest in the Safety Equipment Industry: A Comprehensive Analysis of Key Determinants Azizah Fernandez; Rhian Indradewa
International Journal of Economics and Management Research Vol. 4 No. 3 (2025): December : International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v4i3.569

Abstract

This study aims to explore how brand image, product quality, regional background, and product value influence purchase intention, particularly for personal protective equipment in Indonesia. The research focuses on identifying the key elements that affect consumer behavior when making purchasing decisions. A quantitative approach was used for this study, with data collected through an online survey distributed to 109 participants from various industry sectors. The results of hypothesis testing using Structural Equation Modelling Partial Least Squares (SEM-PLS) reveal that origin significantly influences product quality and value but has no impact on brand image or purchase intention. Conversely, product quality has a positive effect on both brand image and purchase intention. Product value also positively influences brand image and purchase intention. Additionally, brand image was found to have a positive impact on purchase intention. These findings suggest that product quality and value are crucial factors in shaping brand perceptions and influencing consumer purchasing decisions. This research contributes to the theoretical understanding of marketing science and offers practical insights for businesses to develop more effective marketing strategies. Companies should focus on enhancing product quality and value to improve brand image and, ultimately, drive purchase intention. Furthermore, the premise of lacking evidence is not acceptable, as the complexity and broad scope of the Loch Ness measurements make physical evidence extremely difficult to obtain. Therefore, the study emphasizes the importance of understanding consumer perceptions and how various factors contribute to their purchasing behavior, which can guide companies in tailoring their strategies to better meet consumer expectations.
Relationship of job level, burnout to job satisfaction and task performance in functional officers managing goods and services procurement in government institutions Sumirat, Yuyun; Indradewa, Rhian
Jurnal Ekonomi dan Bisnis Vol. 26 No. 1 (2023)
Publisher : Fakultas Ekonomika dan Bisnis Universitas Kristen Satya Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24914/jeb.v26i1.4516

Abstract

Emotional exhaustion, frustration or emotional or what is called burnout is the cause of bad work attitudes, unfocused concentration, and negative assessment of employees, in the world of work there are many things that affect a worker in achieving job satisfaction, factors that cause leaders and workers itself is not satisfied with the results of the work that has been completed due to fatigue, emotions, frustration. In this study, researchers used a sample of 166 employees of the Goods and Services Procurement Unit with a functional position as Goods/Services Procurement Manager for the State Civil Service of the Republic of Indonesia. Our study found that job level has a positive relationship with job satisfaction, and fatigue has a positive relationship with job level, job satisfaction, and task performance. While the level of work has no significant effect on employee performance. The findings of this study provide useful information for organizational development practitioners and researchers in understanding job satisfaction of UKPBJ Functional officials as well as job performance in the UKPBJ work environment. These findings are useful for professionals to better understand the dynamics of fatigue in promoting job satisfaction and job performance of employees based on their job levels and psychological problems of workers in the State Civil Service in the Republic of Indonesia.
The influence of flexible working arrangements and work-life balance on job satisfaction: A double-layered moderated mediation model Indradewa, Rhian; Prasetio, Agustinus Ayung
Jurnal Ekonomi dan Bisnis Vol. 26 No. 2 (2023)
Publisher : Fakultas Ekonomika dan Bisnis Universitas Kristen Satya Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24914/jeb.v26i2.9551

Abstract

This study aimed to test the impact of flexible work arrangements on work-life balance and job satisfaction with moderating variables of work stress, emotional exhaustion, and improvement of personal work life. The method of collecting data was carried out boldly in Jakarta. The respondents studied were employees & students who applied the principles of flexible work arrangements from March to May 2023. The research population involved 229 respondents who live in the Jakarta-Bogor-Depok-Tangerang-Bekasi area. The analytical method used is PLS-SEM (Partial Least Square-Structural Equation Modeling) through the SmartPLS 3.0 application. The research results show that flexible working arrangements positively influence job satisfaction and work-life balance. Work stress does not have a moderating effect in the impact of flexible working arrangements on work-life balance. Work-personal life enhancement affect work stress. Work-life balance has a positive effect on job satisfaction. Emotional exhaustion has a moderating effect in the impact of work life balance on job satisfaction. Work-personal life enhancement impacts emotional exhaustion. The managerial implications of this research for human resource management in implementing flexible time policies for organizations and their companies. The flexible working arrangement also can benefit the company by reducing the cost due to the fee for renting a workspace. This research can contribute to make an efficiency in corporations.
Development of Digital-Based Marketing Strategies: A Case Study on Franchiseglobal.com Kurnia Pangestu, Yudha; Hamdi, Edi; Indradewa, Rhian; Abadi , Ferryal
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i10.50111

Abstract

This study aims to analyze the digital-based marketing strategy implemented by FranchiseGlobal.com in order to increase exposure, market penetration, and brand awareness in the franchise industry. Using qualitative descriptive methods and a case study approach, this study explores digital marketing strategies that utilize big data, digital platforms, and social media to reach potential franchisees. Data were obtained through interviews, documentation, and direct observation of FranchiseGlobal.com's marketing activities. The results of the study indicate that the digital marketing strategy implemented by FranchiseGlobal.com, both in the short, medium, and long term, has succeeded in increasing the number of website visitors and brand awareness, although there are still challenges in expanding penetration into international markets, especially ASEAN. This study concludes that digital-based marketing is a crucial component in developing a franchise business more widely and effectively, and provides recommendations for optimizing the use of big data and technological innovation in future marketing strategies.
Co-Authors Abadi, Ferryal Abdella, Rahajeng Ayesha Abdul Karim Ambari Ade Ainul Yaqin Adhitya Kurniawan Adian, Fransiskus Aditya Pratama Agus Angling Kusumah Agus Munandar Ahembang Ahembang Ahmad Nuh Ali Aldin Muhammad Syirozi Alie Sutjiadi Amalia Iskandriani Andayani Andayani Andre Andre, Andre Andrea Sigit Sulaksono Andriyanto, Irwin Angga Negoro, Dimas Anggriwan, Phellano Annisa Inas Ariyanti Aqmarina Hidayah Ari Pranoto Aris Riyanto Arlindo Hartono, Agustinus Artana Diva Syabilla Asih Kurnianingsih Awang Awang Ayu Anggia, Bunga Azizah Fernandez Bakar, Lintang Abu Bakir Bakir Caecilia Austin Flacia Tjandra Caecilia Kwarti Krist Marsiwi Cahyanti, Ichtiar Melia Cahyono Cahyono Calvien Pradiptha Giovannie Casmun Casmun Chitra Mukti Cornellius, Josephin D. Rio Ardi Perdana Dany Prastio Derris, Frima Desy Purwanti Dhafi Iskandar , Muhammad Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Aryo Wibowo Dimas Imam Perdana Putra Dimas Negoro Dwi Putranto Hadi Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Edward Makaronna Sinulingga Efa Hindarti El Khair, Minanda Eli Susiani Br Ginting Elliza Kusumaningrum Elly Musdiana Mayang Putri Elly Yuliati Elson, Morten Enggar Galih Mitayani Purwanto Erna Purwanti Fachmi Firzandi Prima Fadli, Jul Aidil Fajar Surya Arianto Fakhrudin - Fathoni, Rialdi Fuad Fathul Amal Syamsul Arifin Ferry Pantjoro Prihambodo Fitri Mutiara Elgasari Franky Anggreiawan Frischa Sonawaty Theresia Sianturi Gagah Daruhadi Giovany, Kenny Giyanto Gunawan Gunawan Gunawan, Wawan Iwan Gusriantho Mendrofa Haloho, Kastauli Hamdi Hamdi Hanut Priyanto Hari Sapto Yudiarso Hasan Al Mufarrid Drihim Helmy Hendra Kusuma Helmy Nur Efendi Yusuf Hema Varna, Thu Hendra Lesmana Hendy Tannady Herriyanto Kurniawan Heru Hariyanto Hidayah, Aqmarina Himbang Surojo Husni Imron I Putu Dhitya Punarbhawa Iin Inayah Ilham Baihaqi Baharsyah Imelda Citra Anggraini Indra Pamungkas Indradewa, Rhian Inne Leomora Agnes Sinaga Irfan Irfan Irhamdani Irhamdani Irma Rosalia Handayani Irvan Rizki Septian Iskandriani, Amalia Isworo, Joko Jacky Maitimu Jazi Munjazi Jennifer Kristiani Adam Jodi Widardi Josephin Cornellius Karyono Karyono Ketut Sunaryanto Ketut Sunaryanto Ketut Sunaryanto Kristianes Kurnia Pangestu, Yudha Kurniawan Kurniawan Kusnadi, Deky Kustiawan, Unggul Lala Wiladiyah Lelly Cholilah Hasyim Lia Ria Tuljanah Liany Halim Lidwina Friska Adriana Pijoh Loke Fristanto Lubis, Rima Octaviani Luthvi Rachman Ervianto M. Much Harry Syaeful Martianto, Yudha Hartlanda Mauritius Kurniawan Mega Ekania Meydi Nindia Larasati Miqdarsah, Malikulqadr Mira Kartika Dewi Djunaedi Mochamad Albert Nurcahyo Muhamad Elon Muhammad Dhafi Iskandar Muhammad Dhafi Iskandar Muhammad Dhafi Iskandar Muhammad Gunawan Alif Musdiana Mayang Putri, Elly Naibaho, Santy Berliana Negoro, Dimas Angga Ningsih, Susilowati Noviana Puspitasari Novie Nurliadi Pratiwi Novita Sari Enny Astuti Novriansyah Novriansyah Nur Aprilia Dwilianingsih Nur ‘Azah Nurhayati Achmad Ratina Nurwijayanti Olivia Inger Pitaloka Paksi, Yanuar Buana Pitaloka, Olivia Inger Poedji Hartaty Silalahi Pranoto, Ari Prasetio, Agustinus Ayung Priyo Hadi Susananto Pusaka, Semerdanta Rahmat, Didi Regina Deka Sofia Reni Afriani Rian Adi Pamungkas Ridha Nurul Azizah Rina Anindita Rio Ramadhan Risa Bela Riskung Karim Marsuki Rival Perdana Rizaldy Baskara Rizki Muharom Setiawan Rogaya, St Rona Novia Rosdiana Rosdiana Safari, Jen Jen Mohammda Saihu Akla Salmen Ginting Santiajie Santiajie Santiajie, Santiajie Saptiangga Sartono Saputra, Edwin Tri Angga Sembiring, Rinawati Semerdanta Pusaka Sendi Cendiawan Seno Widya Manggala Setiawan, Rizki Muharom Setiawan, Zatmiko Shadiqy Artib Sidik, Satrio Riyono Sinaga, Hans Salomo Tiberias Siti Aminah Siti Nur Hidayati Sitinjak, Brando Sri Rahayu Ningsih Steven Stevu Denito Subhan Subhan Suharyati Shafiyyah Suhendro Suhendro Sukmo Hadi Nugroh Sukmo Hadi Nugroho Sumirat, Yuyun Sunaryanto, Ketut Sunaryato, Ketut Suryanto Suryanto Suwarto Suwarto Suwarto Suwarto Suwarto Suwarto Syafia Nurmala Tanti Yanuar Rahmad Tantri Yanuar Rahmat Syah Tantri Yanuar Syah Taryana Taryana Theresia V Siagian Tigor Maruhum Hutapea Titi Anggraeni Nasution Tokingli Indomarco Wenny Virtadaniati Whitney, Whitney Windy Aristin Yakub Gunawan Yanuar Ramadhan Yanuar Ramadhan Yemima Rossiandy Yenny Rany Yohanes Andy LAIYAN Yonatan Setiadi Yudi Eriyanto Yudistria, Yuyus Yudwi Erisha Zulhamiadi M