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All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Ekonomi dan Bisnis Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan JURNAL PENDIDIKAN TAMBUSAI Efektor Journal of Multidisciplinary Academic Journal Of Management Science (JMAS) Jurnal Review Pendidikan dan Pengajaran (JRPP) Syntax Idea Dinasti International Journal of Management Science Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Dialektika: Jurnal Ekonomi dan Ilmu Sosial Jurnal Informatika Ekonomi Bisnis Community Engagement and Emergence Journal (CEEJ) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management Enrichment : Journal of Management Community Development Journal: Jurnal Pengabdian Masyarakat Cakrawala Repositori Imwi Jurnal Syntax Transformation jurnal syntax admiration Jurnal Scientia Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Pengabdian kepada Masyarakat Nusantara Journal of Economics and Business UBS International Journal of Environmental, Sustainability, and Social Science Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Quantitative Economics and Management Studies Jurnal Disrupsi Bisnis Journal La Bisecoman Jurnal Kesehatan Tambusai Dynamic Management Journal Action Research Literate (ARL) Journal of Social Research Journal of Economic, Business and Engineering (JEBE) AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Jurnal Locus Penelitian dan Pengabdian Jurnal Ekonomika Dan Bisnis Journal of Management and Digital Business Bulletin of Management and Business Journal of Social And Economics Research Journal of Accounting and Finance Management (JAFM) Return : Study of Management, Economic and Bussines Jurnal Indonesia Sosial Teknologi Jurnal Pendidikan Indonesia (Japendi) Cerdika: Jurnal Ilmiah Indonesia Indonesian Research Journal on Education Innovative: Journal Of Social Science Research Journal of Entrepreneur and Business Jurnal Informatika Ekonomi Bisnis Jurnal Ekonomi, Akutansi dan Manajemen Nusantara Prosiding Amal Insani Foundation Mutiara: Multidiciplinary Scientifict Journal Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Advances In Social Humanities Research Jurnal Penelitian Pendidikan Indonesia Journal of Management, Economic, and Financial Asian Journal of Social and Humanities journal of social and economic research International Journal of Economics and Management Research
Rhian Indradewa
Universitas Esa Unggul, Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Environmental Sustainability and The Demand For Recycled Paper: A Case Study of Production and Supply Chain Management at PT. Recycled Paper Hub in the B2B Industry Fachmi Firzandi Prima; Rhian Indradewa; Tantri Yanuar Rahmat Syah; Unggul Kustiawan
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 5 No. 5 (2024): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/jemsi.v5i5.2304

Abstract

This paper aims to explore PT. Recycled Paper Hub's response to the increasing demand for recycled paper within the context of sustainable production management and supply chain management, with a focus on the B2B industry. The study encompasses an analysis of the company's practices in managing relationships with suppliers of recycled paper, enhancing operational efficiency, and mitigating environmental impacts from its operations. PT. Recycled Paper Hub, a B2B company specializing in processing recycled paper into bales, faces rising demand for its products. This article presents research findings on how the company addresses the growing market demand through the utilization of advanced production technology and the application of lean manufacturing methods to minimize waste. Furthermore, the research evaluates how PT. Recycled Paper Hub manages relationships with suppliers of recycled paper to ensure stable and high-quality supply. Strategic partnerships with suppliers of recycled paper are identified as key success factors in meeting increasing demand. The research findings indicate that the increased demand for bales of recycled paper not only reduces waste and emissions but also reinforces PT. Recycled Paper Hub's commitment to sustainability. These findings offer valuable insights for the paper industry and other companies seeking to adopt more sustainable business models.
Risk Management Strategy Implementation for Business Plan at Material Handling Rental Services Startup LogisMe Suryanto Suryanto; Rhian Indradewa; Edi Hamdi; Ketut Sunaryanto
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 1 (2024): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i1.2941

Abstract

PT. LogisMe Berkat Bersama (LBB) is a Limited Liability Company (PT) engaged in the business of providing Business-to-Business (B2B) warehousing and logistics solutions. LogisMe has the tagline "One Stop Logistics Solutions" with end-to-end solution coverage starting from the provision of warehousing and logistics operational equipment such as forklifts, material handling and cleaning equipment, provision of spare parts and technicians in order to meet the maintenance needs of these operational equipment, warehouse racking design, warehouse and logistics operational consultant services to the provision of a digital platform for monitoring units rented by customers in real-time. This document outlines the implementation of a risk management strategy for the business plan of LogisMe, a Material Handling Rental Services startup company. The framework adopted is based on the ISO 31000:2018 standard and focuses on integrating risk manage.  the report is returned to the risk mitigation supervisor to be checked that it has met the requirements and stored in the company's cloud repository, disseminated to all employees and company stakeholders. Monitoring is carried out to understand and prevent risks that occur as a strategy to gain a competitive advantage for the company.
The Influence of Ease of Use, Hedonic Value, and Utilitarian Value on Purchase Intention in Social Commerce Kurnianingsih, Asih; Tannady, Hendy; Indradewa, Rhian; Deka Sofia, Regina
Prosiding Amal Insani Foundation Vol. 3 (2026): PROSIDING INTERNASIONAL
Publisher : Amal Insani Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The rapid development of social commerce has transformed online shopping from merely a functional transaction into an immersive social experience. This study aims to examine the influence of ease of use on purchase intention through a dual-path mechanism involving hedonic value and utilitarian value. Using a quantitative explanatory approach, data were collected through an online questionnaire distributed to 150 social commerce users in Indonesia, selected using purposive sampling techniques. Data analysis was conducted using Structural Equation Modelling-Partial Least Squares (SEM-PLS) with SmartPLS 4.0. The results indicate that four hypotheses were accepted while one hypothesis was rejected. Ease of use was found to have a positive and significant effect on hedonic value and purchase intention, but no significant effect on utilitarian value. Meanwhile, both hedonic value and utilitarian value positively and significantly influenced purchase intention. Furthermore, the indirect effect test confirmed the strong mediating role of hedonic value in the relationship between ease of use and purchase intention. These findings highlight that technological convenience serves as a key driver that should be transformed into emotional satisfaction and functional benefits to convert user visits into transactions. Therefore, platform developers are encouraged to synchronise navigation simplicity with interactive features to create a shopping ecosystem that is both enjoyable and efficient.
Marketing Plan Strategy in Achieving Marketing Goals at the Harmoni Physiotherapy Clinic Shadiqy Artib; Rhian Indradewa; Rina Anindita; Ferryal Abadi
Journal of Social Research Vol. 5 No. 3 (2026): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i3.3075

Abstract

This research aims to formulate a strategic marketing plan for Harmoni Physiotherapy Clinic through an analysis of the marketing framework, STP (Segmenting, Targeting, Positioning) strategy, and the 7P marketing mix. This study uses a descriptive qualitative approach with analytical tools such as the Internal External (IE) Matrix, the Quantitative Strategic Planning Matrix (QSPM), and the Lean Canvas Model. The strategy focuses on market development and unique product services. The research findings indicate that Harmoni Physiotherapy Clinic’s marketing strategy positions itself in a narrow differentiation focus, with the advantages of robotic physiotherapy and hydrotherapy technology, which are not yet available from similar competitors in Bekasi City. The 7P marketing mix includes digital-based services for therapist registration and gender selection, competitive pricing, and integrated promotions through online (social media, SEO, webinars) and offline (hospital collaborations, community service) channels. Short- to long-term sales programs are managed through the “Walk In 12345” activity to ensure business sustainability, along with plans for expansion into the Greater Jakarta area outside Bekasi City in the fourth year. The study concludes that a structured marketing plan that leverages the advantages of robotic technology and a smart digital marketing strategy can be key for Harmoni Physiotherapy Clinic to win market competition in the physiotherapy healthcare sector.
Factors Influences Customer Loyalty for Online Shopping: Study Case on Xiaomi's Online Store Customer in Bekasi Franky Anggreiawan; Rhian Indradewa
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2025): JABM, Vol. 11 No. 1, Januari 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.1.294

Abstract

Background: Customer satisfaction and loyalty are crucial factors for enhancing sales and profitability. In the context of e-commerce, understanding how brand image, product quality, and service quality influence these outcomes is essential for maintaining competitiveness.Purpose: This study investigates the relationship between brand image, product quality, and service quality, and their effect on customer satisfaction and loyalty in the online purchase of Xiaomi products.Design/methodology/approach: A quantitative research approach was employed using Structural Equation Modeling (SEM) to analyze data collected from 105 respondents in Bekasi City who have made at least two transactions through Xiaomi's e-commerce platform. Respondents were selected through simple random sampling, and data were analyzed using SPSS 25 and SmartPLS software.Conclusion: The findings indicate that customer satisfaction mediates the relationship between brand image and customer loyalty. Brand image significantly influences customer loyalty, even without the mediation of customer satisfaction. However, customer satisfaction does not mediate the relationship between product quality and customer loyalty, while service quality directly impacts customer loyalty.Originality/Value (State of art): This study provides insights into the role of brand image and service quality in driving customer loyalty in the e-commerce sector, offering specific recommendations for Xiaomi to implement Standard Operating Procedures (SOPs) to maintain superior product quality and improve service quality for better customer satisfaction and loyalty. Keywords: service quality, product quality, brand image, customer loyalty, customer satisfaction
The Influence of Service Quality, InformationQuality, and System Quality on Perceived Value on Customer Satisfaction Olivia Inger Pitaloka; Rhian Indradewa
Jurnal Pendidikan Indonesia Vol. 6 No. 8 (2025): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i8.8494

Abstract

This study aims to evaluate the influence of Service Quality, Information Quality, and System Quality on Customer Satisfaction mediated by Perceived Value in the context of e-learning usage among students in Java. The research background highlights the importance of enhancing student satisfaction with e-learning to support the effectiveness of online learning processes. This research employed a quantitative approach using Structural Equation Modeling –Partial Least Squares (SEM-PLS). The research sample comprised 137 active students utilizing e-learning platforms from universities in Java. The results indicated that Service Quality, Information Quality, and System Quality significantly influenced Perceived Value. Service Quality and System Quality had a significant effect on Customer Satisfaction, whereas Information Quality did not directly impact Customer Satisfaction significantly. The study recommends that universities improve system and service quality and enhance information quality in e-learning platforms to increase Perceived Value and student satisfaction. This research contributes deeper insights for university management to effectively manage e-learning platforms and enhance student satisfaction
Co-Authors Abadi, Ferryal Abdella, Rahajeng Ayesha Abdul Karim Ambari Ade Ainul Yaqin Adhitya Kurniawan Adian, Fransiskus Aditya Pratama Agus Angling Kusumah Agus Munandar Ahembang Ahembang Ahmad Nuh Ali Aldin Muhammad Syirozi Alie Sutjiadi Amalia Iskandriani Andayani Andayani Andre Andre, Andre Andrea Sigit Sulaksono Andriyanto, Irwin Angga Negoro, Dimas Anggriwan, Phellano Aqmarina Hidayah Ari Pranoto Aris Riyanto Arlindo Hartono, Agustinus Artana Diva Syabilla Awang Awang Ayu Anggia, Bunga Azizah Fernandez Bakar, Lintang Abu Bakir Bakir Caecilia Austin Flacia Tjandra Caecilia Kwarti Krist Marsiwi Cahyanti, Ichtiar Melia Cahyono Cahyono Calvien Pradiptha Giovannie Casmun Casmun Chitra Mukti Cornellius, Josephin Dakaria, Yus Dany Prastio Denito, Steven Stevu Derris, Frima Desy Purwanti Dhafi Iskandar , Muhammad Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Imam Perdana Putra Dimas Negoro Dwi Putranto Hadi Edi , Edi Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Edward Makaronna Sinulingga Efa Hindarti El Khair, Minanda Eli Susiani Br Ginting Elliza Kusumaningrum Elly Yuliati Elson, Morten Enggar Galih Mitayani Purwanto Erna Purwanti Fachmi Firzandi Prima Fadli, Jul Aidil Fajar Surya Arianto Fakhrudin Fakhrudin Fathoni, Rialdi Fuad Fathul Amal Syamsul Arifin Ferry Pantjoro Prihambodo Fitri Mutiara Elgasari Franky Anggreiawan Frischa Sonawaty Theresia Sianturi Gagah Daruhadi Giovany, Kenny Giyanto Gunawan Gunawan Gunawan, Wawan Iwan Gusriantho Mendrofa Haloho, Kastauli Hanut Priyanto Hari Sapto Yudiarso Hasan Al Mufarrid Drihim Helmy Nur Efendi Yusuf Hema Varna, Thu Hendra Lesmana Hendy Tannady Herriyanto Kurniawan Hidayah, Aqmarina Himbang Surojo Husni Imron I Putu Dhitya Punarbhawa Iin Inayah Imelda Citra Anggraini Indra Pamungkas Indradewa, Rhian Inne Leomora Agnes Sinaga Irfan Irfan Irhamdani Irhamdani Irhamdani, Irhamdani Irma Rosalia Handayani Irvan Rizki Septian Iskandriani, Amalia Isworo, Joko Jacky Maitimu Jazi Munjazi Jennifer Kristiani Adam Jodi Widardi Karyono Karyono Ketut Sunaryanto Ketut Sunaryanto Kristianes Kristianes Kurnia Pangestu, Yudha Kurnianingsih, Asih Kurniawan Kurniawan Kusnadi, Deky Kustiawan, Unggul Kusuma, Helmy Hendra Lala Wiladiyah Lelly Cholilah Hasyim Lia Ria Tuljanah Liany Halim Lidwina Friska Adriana Pijoh Loke Fristanto Lubis, Rima Octaviani Luthvi Rachman Ervianto M. Much Harry Syaeful Martianto, Yudha Hartlanda Mauritius Kurniawan Mega Ekania Meydi Nindia Larasati Miqdarsah, Malikulqadr Mochamad Albert Nurcahyo Muhamad Elon Muhammad Dhafi Iskandar Muhammad Dhafi Iskandar Muhammad Dhafi Iskandar Muhammad Gunawan Alif Musdiana Mayang Putri, Elly Naibaho, Santy Berliana Nasution, Titi Anggraeni Negoro, Dimas Angga Ningsih, Susilowati Noviana Puspitasari Novie Nurliadi Pratiwi Novita Sari Enny Astuti Novriansyah Novriansyah Nur Aprilia Dwilianingsih Nur ‘Azah Nurhayati Achmad Ratina Nurwijayanti Olivia Inger Pitaloka Paksi, Yanuar Buana Perdana, Rival Pitaloka, Olivia Inger Poedji Hartaty Silalahi Pranoto, Ari Prasetio, Agustinus Ayung Priyo Hadi Susananto Pusaka, Semerdanta Rahmat, Didi Regina Deka Sofia Reni Afriani Rian Adi Pamungkas Rina Anindita Rio Ramadhan Risa Bela Riskung Karim Marsuki Rival Perdana Rizaldy Baskara Rizki Muharom Setiawan Rogaya, St Rona Novia Rosdiana Rosdiana Safari, Jen Jen Mohammda Saihu Akla Salmen Ginting Santiajie Santiajie Santiajie, Santiajie Saputra, Edwin Tri Angga Sembiring, Rinawati Semerdanta Pusaka Sendi Cendiawan Seno Widya Manggala Setiawan, Rizki Muharom Setiawan, Zatmiko Shadiqy Artib Sidik, Satrio Riyono Sinaga, Hans Salomo Tiberias Siti Aminah Siti Nur Hidayati Sitinjak, Brando Sri Damayanti, Alia Sri Rahayu Ningsih Subhan Subhan Suharyati Shafiyyah Suhendro Suhendro Sukmo Hadi Nugroh Sukmo Hadi Nugroho Sumirat, Yuyun Sunaryanto, Ketut Sunaryato, Ketut Suryanto Suryanto Suwarto Suwarto Suwarto Suwarto Suwarto Suwarto Tanti Yanuar Rahmad Tantri Yanuar Rahmat Syah Tantri Yanuar Syah Taryana Taryana Theresia V Siagian Tigor Maruhum Hutapea Titi Anggraeni Nasution Tokingli Indomarco Wenny Virtadaniati Whitney, Whitney Yanuar Ramadhan Yemima Rossiandy Yenny Rany Yohanes Andy LAIYAN Yonatan Setiadi Yudi Eriyanto Yudistria, Yuyus Yudwi Erisha Zulhamiadi M