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Journal : Journal of Mutidisciplinary Issues

Gojek and Brand Popularity: A Study of the Mediating Effect of Gojek’s Merger with Competitor Sherisa, Livia Alma; Pangaribuan, Christian Haposan; Setiawan, Johan
Journal of Multidisciplinary Issues Vol 1 No 1 (2021): Journal of Multidisciplinary Issues
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (558.336 KB) | DOI: 10.53748/jmis.v1i1.5

Abstract

Objective – To investigate consumer attitudes towards accepting Gojek’s merger with competitor and the effects on Gojek’s brand popularity.Methodology – This research uses quantitative method distributed to Gojek’s active users (n=506) in Indonesia through an online survey platform. The data was analyzed using multiple linear regression.Findings – The variables attachment to Gojek, satisfaction with Gojek, and acceptance of Gojek’s merger with competitors were significant contributors to the dependent variable brand popularity of Gojek. Meanwhile, word-of-mouth about Gojek and perceived fairness of Gojek price do not have significant relationships with brand popularity of Gojek. For the dependent variable acceptance of Gojek’s merger with a competitor, word-of-mouth about Gojek and attachment to Gojek were significant contributors. At the same time, perceived fairness of Gojek price and satisfaction with Gojek were not significant contributors.Novelty – This research provides an insight into brand popularity of Gojek services in Indonesia and the influence of the acceptance of Gojek’s merger with competitor.
Enterprise Resource Planning (ERP) Evaluation and Implementation: A Case Study Yosevine, Prisca; Oetama, Raymond Sunardi; Setiawan, Johan; Princes, Elfindah
Journal of Multidisciplinary Issues Vol 1 No 1 (2021): Journal of Multidisciplinary Issues
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (464.883 KB) | DOI: 10.53748/jmis.v1i1.10

Abstract

Objective – To understand the success rate of ERP in the company by using the Ifinedo method and provide proposals that can improve ERP implementation in the company based on the unfulfilled Ifinedo method. Methodology – This research uses Quantitative method research distributed to 50 end users at Indoporcelain using surveys and interviews. Findings – The research found one point that is less valued in the company, namely vision and mission factors in organizational variables compared to other factors. Therefore, proposals in this sector are indispensable in order to increase the success of ERP implementation in the company. Furthermore, lack of IT support due to the management’s ignorance has made the ERP implementation did not reach the optimum performance expected. Novelty – By measuring the success rate of ERP in the company, the company can know how the success rate of ERP implementation in its company. The company can make corrections and quality improvements to existing ERP systems based on proposals with unmet Ifinedo method.
Evaluasi Kinerja Sistem SIERA pada Badan Pengelolaan Aset Daerah Pemerintah Provinsi DKI Jakarta dengan menggunakan Framework COBIT 5 Ayu Nindita, Nabilah; Setiawan, Johan; Faza, Ahmad
Journal of Multidisciplinary Issues Vol 1 No 2 (2021): Journal of Multidisciplinary Issues
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1149.596 KB) | DOI: 10.53748/jmis.v1i2.17

Abstract

Objective –To measuring and knowing the level of capability, the value of gaps, and recommendations forimprovement for SIERA information system performance using the framework COBIT 5 based on the processAPO08 Manage Relationship and BAI07 Manage Change Acceptance and Transitioning.Methodology –This research uses a qualitative method and a quantitative method called the mix method. Thequalitative method is used to analyze the level of capability expected from the application of the SIERA informationsystem based on the results of interview answers. In contrast, the quantitative method is used to analyze the level ofcapability that has been achieved so far based on the results of a questionnaire that has been filled out by fourrespondents determined by a convenient sampling technique.Findings – The research found the results that the APO08 domain stopped at level 2, and the domain BAI07 stoppedat desired level 1, so corrective actions need to be taken to reach the level expected level 4.Novelty – By measuring the performance evaluation of the SIERA system, the Regional Asset Management Agencyof DKI Jakarta Province can determine the level of capability that has been achieved and the value of the gap withthe expected level of capability, and assisting the Regional Asset Management Agency of the DKI Jakarta ProvincialGovernment to take corrective actions based on recommendations from the findings in SIERA.Keywords: APO08 Manage Relationship, BAI07 Manage Change Acceptance and Transitioning, COBIT 5, DKIJakarta Regional Asset Management Agency
Influence of Information Security Culture on the Information Security Governance Capabilities (Case Study: PT XYZ) Suwandi, Kevin; Setiawan, Johan
Journal of Multidisciplinary Issues Vol 1 No 2 (2021): Journal of Multidisciplinary Issues
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1179.834 KB) | DOI: 10.53748/jmis.v1i2.19

Abstract

Objective – To analyze the relationship between a company’s information security approach/culture with its information security governance capabilities based on COBIT 5 framework and provide recommendations that can be used to improve the company's information security capabilities per COBIT 5 standard. Methodology – The research uses qualitative and quantitative methods by conducting interviews and distributing questionnaires to 3 members of the IT Department at PT XYZ. Findings – The research found that the measured COBIT 5 processes (APO13 and DSS05) failed to reach the expected target (level 4), with each DSS05 and APO13 can only reach level 1 and 2 respectively. In addition, several flaws were also found in the company’s information security culturethat may have contributed directly or indirectly to the current state of the company’s information security capabilities. Novelty – In this study, the researchers expand the previous study on information security culture conducted in 2010 by performing a security audit on a company's IT department to analyze the connection between corporate culture, especially information security culture and the capability level of information security governance. The company thus can make improvements or corrections to its information security approach/culture based on the recommendations provided with COBIT 5 framework. Keywords: Capability Level; COBIT; Governance; Information Security Culture.
ANALISIS PENGALAMAN PENGGUNA ENTERPRISE RESOURCE PLANNING DENGAN FRAMEWORK USER EXPERIENCE QUESTIONNAIRE (STUDI KASUS: UNIVERSITAS MULTIMEDIA NUSANTARA) CK, Andrei Ferdinan Bayu; Setiawan, Johan
Journal of Multidisciplinary Issues Vol 1 No 2 (2021): Journal of Multidisciplinary Issues
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2226.446 KB) | DOI: 10.53748/jmis.v1i2.21

Abstract

ERP or Enterprise Resource Planning is a design that has been applied in an educational institution or company that can be used to organize, coordinate and manage the system resources in it to be more integrated. The refusal of system users to use the ERP system (new system) is one of the failure factors for ERP system implementation that should be considered by higher education companies. User's lack of understanding by users can cause users to simply be forced to use without being adapted to a qualified use of the ERP system. In addition to the importance of the ERP implementation process in a company or university, there is also an influence on the system's user experience as the key to the success of ERP implementation to minimize failures in the ERP system process. This study uses the User Experience Questionnaire Framework to analyze, measure and find out significantly how much influence the user experience level has on the PeopleSoft Oracle Campus Solution ERP system using the six aspects contained in the framework UEQ on the modules Student Record, Academic Advisement, and Student Financial in the respective departments at UMN. The research was conducted quantitatively, namely the collection and collection of data to be carried out through the distribution of questionnaires online and carried out using SPSS software. The results of the measurement level obtained based on the mean and benchmark data user experience from the six UEQ scales from the highest to the lowest value level are Dependability is in the category (Excellent), Stimulation is in the category (Excellent), Novelty is in the category (Excellent), Perspicuity category is in the category (Good), Attractiveness is in the category (Good), and Efficiency is in the category (Good) and partially or completely can have a significant 61% influence on the use of modules in the ERP system at UMN. Keywords: ERP (Enterprise Resource Planning), UEQ (User Experience Questionnaire), Quantitative, SPSS.
PENGUKURAN TINGKAT KAPABILITAS PADA PT SENTRAL ELECTRIC MENGGUNAKAN FRAMEWORK COBIT 5 Widjaja, Michael; Setiawan, Johan
Journal of Multidisciplinary Issues Vol 2 No 2 (2022): Journal of Multidisciplinary Issues
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1439.534 KB) | DOI: 10.53748/jmis.v2i2.31

Abstract

ABSTRACT Objective – to determine the company capabilities based on COBIT 5 framework and provide recommendation that can be used to improve the company capabilities per COBIT 5 Standard. Methodology – The research uses qualitative method by conducting interviews and do observation on the company daily operation of the related department at PT Sentral Electric. Findings – The research found that the capabilities of PT Sentral Electric in domain APO07, BAI09, EDM 01, MEA01, and DSS03 can only reach level 1. The study also found that the company had several shortcomings that caused some related activities to need improvement. Novelty – The research uses gap analysis to find the shortcomings and find the gap. The company thus can make improvements by implementing the given recommendation. Keywords – assessment, COBIT 5, Framework, PT.sentral Elektrik
ANALISIS SENTIMEN TERHADAP KOMENTAR PELECEHAN SEKSUAL DI PERGURUAN TINGGI PADA EMPAT MEDIA SOSIAL POPULER Phoan, Vinson; Setiawan, Johan
Journal of Multidisciplinary Issues Vol 2 No 2 (2022): Journal of Multidisciplinary Issues
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2265.827 KB) | DOI: 10.53748/jmis.v2i2.33

Abstract

Sexual harassment is a sexual act in the form of verbal and nonverbal that is carried out intentionally, and there are indications of coercion on the victim. Often the victim refuses to report or tell stories because the victim is afraid that something untoward will happen in the future. To find helpful information for survivors and research in this study, we will get the sentiment on comments related to matters related to UMN by using the CRISPDM framework method, FastText, and the SVM algorithm to identify a statement on sexual relations with UMN.Results From this study used a model with an accuracy of 55.14% and sexual harassment data collected on March 16, 2022, with 287 data obtained from Twitter, Instagram, Medium, and Line Today sites. Positive sentiment is the least found sentiment from the overall data, only 8.7%, while negative sentiment is 36.6%. Of the four platforms, the best is the Twitter platform because it gets a pretty good response in terms of positive and neutral sentiments compared to others.
Co-Authors Adhari, Muhammad Faresa Afwan, Bahtiar Ahmad Faza Ajat Sudrajat Ajat Sudrajat Ajat Sudrajat Albert Richard Dammara Alba Amalia, Dita Aman Aman Aman Aman Aman Aman Aman Aman Aman Aman Anik Widiastuti Ardian Fahri Assidiqi, Muadz Ayu Nindita, Nabilah Bahtiar Afwan Basuki, Sucipto Bobi Hidayat Bunari, Bunari Cheri Saputra Cindy Febriani Santoso CK, Andrei Ferdinan Bayu Darmadi Destiya Anisa Putri Dewi Firnia Dina Fitria Murad Djakman, Chaerul D. Dyah Kumalasari EDWIN AGUS BUNIARTO Elis Setiawati, Elis Erick Fernando B311087192 Eunike Endariahna Surbakti Fahruddin Fahruddin Faza, Ahmad Fedora, Brenda Fianty, Melissa Indah Fidelia Rahmah Fikri, Asyrul Hadisaputra Hadisaputra Hartoto Hartoto Ikfi Muallifa Izzati Ilmiawan Ilmiawan, Ilmiawan Jacintha Cordelie Jana, Padrul Kevin kevin Khasanah, Nurfayatun Khoirul Umam Kian Amboro Kurniawan, Wakhid Kuswono Kuswono La Ode Dinda Lia Yuliana Marzius Insani Mella Margareta Veronica Middya Boty, Middya Muhammad Anas Ma`arif Muhammad Basri Muhammad Rijal Fadli Muhammad Rijal Fadli Musyarofah, Atiqatul Myristica Imanita Nafi'ah, Rahmawati Nasiwan nasiwan Ningsih, Tri Zahra Ninik Sudarwati Nurizky Handayani Nurlita, Nurlita Oetama, Raymond Sunardi Ofianto, Ofianto Pangaribuan, Christian Haposan Permatasari, Wahyu Ida Permatasari, Wahyu Ida Pertiwi, Nurul Reza Phoan, Vinson Prasetiawan, Iwan Pratama, Widya Arum Princes, Elfindah Renita Agustina Reski P Reski Purnamasari RICO, MUHAMMAD Riyanto Riyanto Saefur Rochmat Saliman Saliman Saputra, Nanda Sherisa, Livia Alma Solly Aryza Suciati, Rahmadiah Sudirman Sudirman Sugi Suhartono Sulaiman, Agus Suma, Selviana Sumiyatun Sumiyatun Supardi Supardi Surandi Surandi Suranto Aw SURYA AYMANDA NABABAN Suryani, Susi Suwandi, Kevin Tresna S, Ari Umasugi, Mohbir Umi Hartati, Umi Usman, Feliks Syahputra Wahyu Dwi Anggraeni Wahyu Ida Permatasari Wakidi Wakidi Wakidi Wakidi Wati, Kurnia Pradila Wibisono, Giovanni Widjaja, Michael WINANTI, WINANTI Yosevine, Prisca Yuliantri, Rhoma Dwi Aria Yustina Sri Ekwandari Yusuf Yusuf Zamroni Zamroni Zul Asri