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The Effect of Organizational Citizenship Behavior and Employee Psychological Capital on Employee Performance at Bank Sumut with Job Satisfaction as a Moderating Variable Hutapea, Michael; Dalimunthe, Ritha F; Sirozujilam, Sirozujilam
Formosa Journal of Multidisciplinary Research Vol. 4 No. 1 (2025): January 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjmr.v4i1.13139

Abstract

In an increasingly dynamic work environment, employees' ability to voluntarily contribute through Organizational Citizenship Behavior (OCB) and possess high Psychological Capital, such as optimism, hope, resilience, and self-efficacy, is considered a critical factor influencing performance. Moreover, job satisfaction is often regarded as a key element that strengthens the relationship between these variables and performance. This study aims to analyze the influence of Organizational Citizenship Behavior (OCB) and Psychological Capital on employee performance at Bank Sumut, with job satisfaction as a moderating variable. A quantitative approach was employed in this study. The sample consisted of 83 employees out of 473 employees at Bank Sumut, selected using a simple random sampling technique. Data analysis was conducted using Structural Equation Modeling (SEM). The study's findings show that psychological capital and organizational citizenship behavior (OCB) both have a positive impact on employee performance. Job satisfaction also has a positive impact on employee performance, while psychological capital has a stronger effect on Bank Sumut employees' performance thanks to job satisfaction.
Pelatihan metode 4MW (Membaca, Menulis, Menghitung, Mengaji dan Kewirausahaan) dengan anak-anak dari Panti Asuhan Rumah Anak Tercinta, Kapala Batas-Penang, Malaysia Dalimunthe, Ritha F.; Siregar, Ameilia Zuliyanti; Nauly, Meutia; Siregar, Hairani; Pujiati, Pujiati; Syarifah, Syarifah; Nasution, Eva Syahfitri; Mohd, Saidatulakmal Binti; Affandy, Mohd Faiz Fansuri bin Mohd; Hassan, Noor Faizah Anak Abu
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 9, No 2 (2025): March
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v9i2.29929

Abstract

Abstrak Pemberdayaan anak-anak panti asuhan melalui metode 4MW (Membaca, Menulis, Berhitung, Mengaji, dan Berwirausaha) di Malaysia menjadi fokus penting untuk meningkatkan pengetahuan, kesejahteraan ekonomi dan sosial. Anak-anak di panti asuhan yang dikelola memiliki potensi yang besar, namun seringkali terkendala oleh masalah keterbatasan akses infrastruktur, permodalan, dan kurangnya pemahaman dalam memanfaatkan teknologi informasi. Program Pengabdian Mandiri Internasional melalui penerapan metode 4MW digadang-gadang sebagai solusi yang dapat meningkatkan pengetahuan, keterampilan membaca, menulis, berhitung, mengaji dan jiwa kewirausahaan anak-anak panti asuhan. Kendala utama yang dihadapi antara lain: kurangnya waktu untuk berlatih membaca dan berhitung, terbatasnya akses dan sumber daya untuk pelatihan, serta mahalnya biaya untuk penggunaan internet. Selain itu, stereotip sosial dan keterbatasan waktu juga menghambat keterlibatan penuh anak-anak panti asuhan dalam dunia pendidikan dan jiwa kewirausahaan. Pusat Studi Gender dan Anak (PSGA) Universitas Sumatera Utara (USI) bersama dengan Pusat Kajian Wanita dan Gender (Kanita) Universiti Sain Malaysia (USM) membuat program Pengabdian Internasional Mandiri bersama Panti Asuhan Rumah Kesayangan di Penang, Malaysia melalui Program 4MW. Program pengabdian masyarakat ini bertujuan untuk memberikan pelatihan dan pendampingan agar anak-anak panti asuhan memahami dan lebih mahir dalam membaca, menulis, berhitung, mengaji dan berwirausaha. Penguasaan konsep 4MW mencapai hasil 90% dimana  tercapai peningkatan pengetahuan 4 MW, upaya pemberdayaan anak-anak panti asuhan di bidang pendidikan dan ekonomi, serta menumbuhkan jiwa kewirausahaan sejak dini bagi anak-anak panti asuhan. Kata kunci: anak panti asuhan; 4MW; USM; USU; pelayanan internasional AbstractEmpowering orphanage children through the 4MW method (Reading, Writing, Counting, Reciting the Koran, and Entrepreneurship) in Malaysia is an important focus to improve knowledge, economic and social welfare. Children in orphanages that are managed have great potential, but are often constrained by problems of limited access to infrastructure, capital, and lack of understanding in utilizing information technology. The Mandiri International Service Program through the application of the 4MW method is predicted to be a solution that can improve the knowledge, skills of reading, writing, counting, reciting the Koran and the entrepreneurial spirit of orphanage children. The main obstacles faced include: lack of time to practice reading and arithmetic, limited access, and resources for training, and high costs for internet use. In addition, social stereotypes and time constraints also hinder the full involvement of orphanage children in the world of education and entrepreneurial spirit. The Center for Gender and Child Studies (PSGA) of the University of North Sumatra (USI) together with the Center for Women and Gender Research (Kanita) of Universiti Sain Malaysia (USM) created an Independent International Service program with the Rumah Kesayangan Orphanage in Penang, Malaysia through the 4MW Program. This community service program aims to provide training and assistance so that the children of the orphanage understand and are more proficient in reading, writing, counting, reciting the Koran and entrepreneurship. Built up of 4MW concept will open up new opportunities in understanding in the field of education. This program supports efforts to empower children of the orphanage in the fields of education and economy, fostering an early entrepreneurial spirit for children of the orphanage. Keywords: orphanage children; 4MW; USM; USU; international service
A Systematic Literature Review: The Influence of Compensation and Motivation on Employees Performance Tanjung, Suci Rahmadani; Rahayu, Esty Budi; Dalimunthe, Ritha F.; Lumbanraja, Prihatin
Indonesian Journal of Advanced Research Vol. 4 No. 6 (2025): June 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijar.v4i6.14804

Abstract

Employees are the most important asset in the company. Fair compensation and high work motivation are believed to be able to increase employee productivity and work quality in an organization, so that employees' abilities can provide their best performance to the company. Compensation and employee performance are two things that are interconnected. Where the more compensation an employee receives, either directly or indirectly in the company. So you could say that compensation and performance have a directly proportional relationship. If employees receive compensation in increasing amounts, it will increase maximum performance for the company. The method used in this study is Systematic Literatur Review. The articles that used for reference from Google Scholar, with publication times 2020-2025. From the research that has been conducted by researchers, it can be concluded that there is an impact from compensation variables and motivation variables in company performance, because with compensation and motivation employees will feel more active and enthusiastic on improving company performance.
Moderating the Work System in the Transformation of Industrial Relations and Performance Management: A Study of Hospitality Tourism Human Resource Development Liana, Tri Melda Mei; Soekatendel, Eddy; Dalimunthe, Ritha F.; Lumbanraja, Prihatin
Indonesian Journal of Advanced Research Vol. 4 No. 6 (2025): June 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijar.v4i6.14805

Abstract

This study aims to understand the moderating role of the work system in the transformation of industrial relations and performance management in the context of human resource development (HRD) in hospitality tourism in North Sumatra. The research method used is a qualitative approach by extracting data from various sources, such as interviews, observations, and documentation studies. However, this research also shows that there are still challenges in the development of hospitality tourism human resources in North Sumatra. Some of the challenges identified include a lack of understanding of the importance of a good work system, lack of worker involvement in decision-making, and ineffective communication between management and workers. Therefore, sustained efforts are needed in improving good work systems, as well as worker empowerment in decision-making and effective communication in an effort to improve performance management in North Sumatra's hospitality tourism sector. The conclusion of this brief provides an overview of the complexity of interactions between the factors of performance management, industrial relations, work systems and human resource development in the context of the hospitality industry in North Sumatra. This can serve as a basis for stakeholders to improve performance management, work systems and human resource development in the hospitality tourism sector in the region.
Evaluasi Efektivitas OKR Dan KPI Sebagai Alat Manajemen Kinerja Strategis Aganta, Nico Tri; Ahadi, Muthial; Tondi, Mario; Dalimunthe, Ritha
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1097

Abstract

Dalam konteks dinamika komersial kontemporer, entitas ditugaskan untuk tidak hanya menjaga stabilitas operasional, tetapi juga menumbuhkan inovasi strategis. Investigasi ini bertujuan untuk memeriksa persepsi karyawan terhadap kemanjuran kerangka Indikator Kinerja Utama (KPI) yang telah ditetapkan dan prospektif adopsi Objectives and Key Results (OKR) dalam PT TST Indonesia. Metodologi kuantitatif digunakan melalui survei yang terdiri dari 150 responden dari berbagai divisi, berkonsentrasi pada persepsi dari dua kerangka kerja manajemen kinerja. Temuan mengungkapkan bahwa meskipun KPI dianggap efektif dalam mempertahankan efisiensi dan stabilitas operasional (M = 3.92, SD = 0.65), persepsi mengenai potensi OKR menghasilkan skor yang jauh lebih tinggi (M = 4.45, SD = 0.58). Uji t sampel berpasangan membuktikan adanya disparitas yang signifikan secara statistik (t (149) = -9.82, P <0.001). Hasil ini menyiratkan bahwa sementara KPI terus memiliki relevansi, ada aspirasi yang jelas di antara karyawan untuk kerangka kerja yang lebih mudah beradaptasi dan visioner seperti OKR. Investigasi ini menganjurkan pengenalan paradigma manajemen kinerja hibrida yang menggabungkan keunggulan KPI dan OKR, didukung oleh pelatihan komprehensif dan dedikasi kepemimpinan. Konsekuensi strategisnya menggarisbawahi pentingnya kesiapan budaya organisasi dan mekanisme evaluasi berkelanjutan untuk memastikan kemanjuran implementasi.
GREEN CAREER DEVELOPMENT DI PERUSAHAAN SWASTA: TINJAUAN LITERATUR DALAM KONTEKS KOTA MEDAN Astuti, Rini; Pratama, Nugraha; Yusnandar, Willy; Irwadi; Ali, Muhammad; Ningsih, Supiah; Dalimunthe, Ritha F.
Jurnal SOMASI (Sosial Humaniora Komunikasi) Vol. 6 No. 1 (2025): Juli 2025
Publisher : CERED Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53695/js.v6i1.1341

Abstract

Penelitian ini merupakan kajian literature review sistematis yang bertujuan untuk mengidentifikasi dan mensintesis berbagai hasil penelitian terkait Green Career Development di perusahaan swasta, khususnya dalam konteks Kota Medan. Sebanyak 25 artikel ilmiah terpilih dianalisis untuk mengungkap variabel utama seperti green recruitment, green training and development, serta green career path planning yang berperan signifikan dalam mendorong perilaku hijau karyawan dan keberlanjutan organisasi. Hasil review menunjukkan bahwa keberhasilan implementasi Green Career Development sangat dipengaruhi oleh komitmen manajemen, budaya organisasi, dan kepemimpinan yang mendukung tujuan lingkungan. Penelitian ini menegaskan pentingnya integrasi strategi pengembangan karier hijau dalam praktik manajemen sumber daya manusia untuk menghadapi tekanan global akan keberlanjutan dan meningkatkan daya saing perusahaan. Selain itu, penelitian mengungkap adanya gap implementasi di perusahaan swasta di Kota Medan yang menjadi peluang untuk riset empiris mendalam ke depannya. Temuan ini diharapkan dapat menjadi dasar bagi pengembangan kebijakan dan praktik Green HRM yang lebih efektif dalam konteks lokal.
Green HRM Sebagai Fondasi Workplace Well-Being: Evaluasi Dimensi Organisasional, Teknologi Dan Regulasi Hutasuhut, Julianto; Mutholib, Mutholib; Rahmat, Muhammad; Waruwu, Khamo; Sihite, Frans Antoni; Dalimunthe, Ritha F.
JOURNAL ECONOMICS AND STRATEGY Vol 6 No 2 (2025): Edisi Juli 2025 - Desember 2025
Publisher : Fakultas Ekonomi Dan Bisnis Universitas Tjut Nyak Dhien

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36490/jes.v6i2.2027

Abstract

The advancement of Industry 4.0 has introduced complex challenges in occupational safety and health, calling for strategic approaches to ensure sustainable work environments. This study aims to analyze the implementation of Green Human Resource Management (Green HRM) in enhancing workplace well-being in Indonesia. Using a Systematic Literature Review (SLR) approach, this study synthesizes relevant scholarly literature published between 2015 and 2025, focusing on Green HRM, workplace well-being, and occupational health and safety (OHS) across key national industries. The findings indicate a positive correlation between Green HRM practices and improved employee well-being, encompassing physical, mental, social, and environmental aspects of the workplace. This relationship is influenced by organizational factors such as OHS systems, workload, and conflict management, and is supported by digital technology and regulatory frameworks. The study formulates an integrative Green HRM model consisting of six core dimensions: green recruitment and selection, green training and development, green performance management, green compensation and benefits, integrated OHS management systems, and enabling technologies. This model offers a holistic framework for creating transformative and sustainable workplace well-being, aligned with the AKHLAK core values and the national development vision of Golden Indonesia 2045.
Synergy of Training and Assistance for Beginner Entrepreneurs among Graduates of Bunda Produktif Institut Ibu Profesional Sumatera Utara Sari, Elva Citra; Dalimunthe, Ritha F.; Harahap, R. Hamdani
Indonesian Journal of Advanced Research Vol. 4 No. 7 (2025): July 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijar.v4i7.15014

Abstract

This study explores the synergy model of training and assistance for beginner entrepreneurs in the Bunda Produktif program by Institut Ibu Profesional Sumatera Utara. Using a qualitative approach, data were collected through in-depth interviews, observations, documentation, and focus group discussions. Thematic analysis was conducted using NVivo 15. Findings indicate that the program’s success is driven by the synergy of community-based training, continuous assistance, and the use of digital platforms. The program effectively enhances participants’ productivity, self-efficacy, and economic and social contributions. Key success factors include facilitator competence, community involvement, and digital access, while challenges include time management, financial independence, and limited post-program activities. The study recommends developing an adaptive, passion-based training and assistance model integrated with a digital monitoring system for sustainability and replication.
Strategic Global HR Planning and Competency Development in Multinational Corporations: A Systematic Review Using Prisma 2020 Insan, Muhammad Yalzamul; Onom, Jojor; Aryanti, Meilisa; Dalimunthe, Ritha F; Lumbanraja, Prihatin
Jurnal Ekonomi dan Bisnis Digital Vol. 4 No. 3 (2025): August 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ministal.v4i3.14780

Abstract

The integration of global HR planning and competency development serves as a strategic key for multinational corporations (MNCs) in navigating the dynamics of the global market. However, the complexities of culture, legal frameworks, and organizational structures across countries pose challenges to its implementation. This study aims to systematically review literature on the integration of global HR planning and competency development in MNCs, identifying challenges, strategies, and best practices. Following the PRISMA 2020 guidelines, a literature search was conducted across Scopus, Web of Science, and EBSCOhost databases for publications between 2010 and 2024. A qualitative analysis was performed on 32 articles meeting the inclusion criteria. Key findings highlight: (1) the importance of adapting HR strategies to local contexts without compromising global consistency; (2) the critical role of HR professionals as bridges between global strategy and local needs; and (3) competency-based approaches as tools to align business goals with individual development. Effective integration of global HR planning and competency development requires a holistic approach that considers internal and external factors, as well as flexibility in responding to global dynamics.
The Role of Entrepreneurship Literacy in Community Empowerment to Improve Local Economic Potential in Denai Sarang Burung Village Dalimunthe, Ritha F; Nauly, Meutia; Hafizah, Nor; Fadli; Ramadani
Neo Journal of economy and social humanities Vol 4 No 3 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i3.343

Abstract

This study aims to examine the role of entrepreneurial literacy in community empowerment to enhance local economic potential in Denai Sarang Burung Village. The methods used include digitalization training, strengthening market access, and collaboration with international partners. The results show that improving entrepreneurial literacy significantly increases the capacity and competitiveness of women MSME actors. The establishment of institutions such as the Merah Putih Cooperative strengthens coordination and collective marketing, supporting business sustainability. The challenges of women's dual roles as housewives and entrepreneurs have begun to be identified and are the focus of sustainable solutions. This study provides an important foundation for the development of an inclusive and sustainable community-based local economy.