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The influence of competence, motivation, and work culture on employee performance through self-efficacy as an intervening variable for medical support employees Regional General Hospital Tanjungpinang City Muliyanto, Muliyanto; Indrayani, Indrayani; Satriawan, Bambang; Ngaliman, Ngaliman; Catrayasa, I Wayan
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 1 (2023): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i1.1777

Abstract

Purpose: This study investigates the impact of competence, motivation, and work culture on employee performance, with self-efficacy as the mediating variable. It hypothesizes that competence, motivation, and work culture influence self-efficacy, which in turn affects performance. Research Methodology: The sample in this study included all Medical Support employees at the Tanjungpinang City Regional General Hospital. The number of samples used was 105. The data obtained were analyzed using data analysis techniques with AMOS 24.0 software. Results: The findings revealed the significance of these relationships: competence positively affected self-efficacy, as indicated by the CR Value (5.045) and probability (0.000 < 0.05). Similarly, motivation (CR Value 2.802, P-Value 0.002 < 0.05) and work culture (CR Value 4.267, P-Value 0.001 < 0.05) positively impacted self-efficacy. Competence (CR = 3.066, p = 0.002 < 0.05) and work culture (CR = 2.075, p = 0.039 < 0.05) significantly influenced performance through self-efficacy. However, motivation does not have a direct significant effect on performance (CR Value = 1.157, probability = 0.248 > 0.05). Conclusions: Competence and work culture enhance performance through self-efficacy, while motivation indirectly supports it by strengthening self-efficacy. Limitations: This research focuses on 105 Medical Support employees at the Tanjungpinang City Regional General Hospital, employing AMOS 24.0 for data analysis. Contribution: This study underscores the importance of competence, motivation, and work culture in enhancing employee performance through the mediating role of self-efficacy.
The influence of product quality, prices, and promotions on buyer decisions in the small and medium industry handicrafts of Tanjungpinang City Zairina, Syarifah; Wibisono, Cablullah; Ngaliman, Ngaliman; Indrayani, Indrayani; Satriawan, Bambang
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 1 (2023): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i1.1778

Abstract

Purpose: This study aims to analyze the impact of promotions, pricing, and product quality on consumer choices in Tanjungpinang City's small and medium-sized handicraft industry. It seeks to understand how these factors influence consumer decision-making and subsequent purchases. Research Methodology: The research employed a quantitative approach with a census sampling technique, involving 145 respondents of Tanjungpinang City’s handicraft consumers. Data were collected using questionnaires and analyzed with Structural Equation Modeling (SEM) using SmartPLS version 4, focusing on product, price, promotion, service quality, and purchase decisions. Results: The findings revealed the significance of these relationships: competence Findings reveal that product quality significantly and positively influences purchase decisions, while price shows a very significant positive effect. Conversely, promotion has no significant effect on consumer decision-making. Service quality also acts as a mediator, strengthening the relationship between product and price with purchasing decisions. Conclusions: Price and product quality are key determinants of consumer purchasing behavior in Tanjungpinang’s handicraft sector, whereas promotions play a marginal role. Service quality emerges as a crucial mediating factor that enhances the influence of product and price on consumer decisions. Limitations: udy is limited by the use of a single industry and location, relatively small samples, and reliance on survey data without qualitative triangulation, which may restrict the generalizability of findings. Contribution: The research contributes to understanding consumer behavior in the handicraft SME sector by highlighting the mediating role of service quality. It provides practical insights for entrepreneurs to prioritize product quality and pricing strategies, while using promotions more effectively to strengthen market competitiveness.
The influence of leadership, discipline, and workload on employee performance through job satisfaction as an intervening variable in Regional Revenue Agency Riau Islands Province Firaldi, Yukiko; Wibisono, Cablullah; Ngaliman, Ngaliman; Indrayani, Indrayani; Satriawan, Bambang
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 1 (2023): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i1.1779

Abstract

Purpose: This research aimed to investigate the influence of leadership, discipline, and workload on employee performance through job satisfaction in the Regional Revenue Agency of Riau Islands Province. Research Methodology: This study used a quantitative research approach, with a sample size of 128 employees selected using probability sampling with simple random technique. The data obtained were analyzed using Partial Least Square (PLS) with two evaluation stages, namely the measurement model and the structural model. Results: The results indicate that workload had no significant direct influence on job satisfaction, but had a positive and significant relationship with employee performance. On the other hand, discipline had a significant direct influence on job satisfaction, but no significant direct influence on employee performance. Leadership had a significant direct influence on both job satisfaction and employee performance. Job satisfaction did not have a significant direct influence on employee performance. Conclusions: Leadership is the key factor enhancing both job satisfaction and employee performance, while discipline affects satisfaction and workload directly influences performance. Limitations: Overall, the study findings highlight the importance of leadership in fostering job satisfaction and employee performance in the Regional Revenue Agency of Riau Islands Province. Contribution: These insights can provide valuable guidance for organizational managers to optimize the work environment and promote employee engagement and productivity.
The effect of competency, education and training, workload on functional employee performance with work motivation as a variable intervening at regional government secretariat of the Riau Island Province Tabrani, Muhammad; Satriawan, Bambang; Indrawan, Mohammad Gita
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 3 (2024): May
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i3.2398

Abstract

Purpose: This study aimed to examine the influence of competence, education and training, and workload on functional employee performance, with work motivation as an intervening variable, at the Regional Secretariat of the Riau Islands Provincial Government. Research Methodology: A quantitative approach was applied using census sampling of all 106 employees. Data were collected through questionnaires and analyzed using Partial Least Square (PLS) with SmartPLS 4.0 to evaluate the measurement and structural models. Results: The findings revealed that competence, education and training, workload, and work motivation each had positive and significant effects on employee performance. Competence, education, and training did not significantly influence work motivation, whereas workload showed a positive and significant impact. Work motivation successfully mediated the effects of competence, education and training, and workload on employee performance. The model explained 59.6% of the performance variance and 49.2% of the motivation variance. Conclusions: Functional employee performance is shaped not only by technical competence and training but also by workload management and motivation. Work motivation plays a crucial mediating role in linking employee attributes and organizational outcomes. Limitations: The study is limited to one regional government office; therefore, the results may not fully represent other public sector institutions or different organizational settings. Contribution: This study highlights the mediating role of motivation in public sector employee performance and offers practical guidance for improving training, workload distribution and motivational strategies.
The influence of competence, job placement, and workload on employee performance through intrinsic motivation as an intervening variable in the communication and informatics department of the Riau Islands Provincial Government Firmansyah, Donny; Satriawan, Bambang; Indrawan, Mohammad Gita
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 2 (2024): February
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i2.3395

Abstract

Purpose: This study investigates the effects of competence, job placement, and workload on employee performance, with intrinsic motivation serving as an intervening variable. The context is the Communication and Informatics Department of the Riau Islands Provincial Government, where digital transformation demands strong human resource management. Research Methodology: The study applied a quantitative approach using Partial Least Squares (PLS) analysis with SmartPLS 4.0. Data were collected from 105 employees, representing the full population of the department. Constructs such as competence, job placement, workload, intrinsic motivation, and performance were measured through validated Likert-scale questionnaires. Results: The analysis indicates that competence, job placement, and workload significantly affect employee performance both directly and indirectly through intrinsic motivation. Intrinsic motivation serves as a mediating factor, strengthening the relationship between human resource variables and performance outcomes. Conclusions: The findings underscore the importance of aligning employee competence with job placement, distributing workload effectively, and fostering intrinsic motivation to achieve optimal performance. For government institutions undergoing digital transformation, supportive leadership and recognition practices are critical to enhancing service delivery and organizational effectiveness. Limitations: The research is limited to one government agency, which restricts generalization to broader contexts. The cross-sectional design captures relationships at one point in time, limiting insights into long-term dynamics. Moreover, other potential factors influencing performance, such as organizational culture or leadership style, were not included. Contribution: Research contributes to public sector HRM by evidencing how competence, placement, workload, and motivation interact in digital transformation.
The effect of financial ratios on stock returns in companies in the banking sector listed on the Indonesian Stock Exchange for the period 2020-2024 Lubis, Hedjri Samuel Putra; Satriawan, Bambang; Sumarman, Benni
Journal of Multidisciplinary Academic Business Studies Vol. 3 No. 1 (2025): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v3i1.3733

Abstract

Purpose: This study aims to examine the effect of Quick Ratio (QR), Debt to Equity Ratio (DER), and Return on Equity (ROE) on stock returns of banking companies listed on the Indonesia Stock Exchange (IDX) during the 2020–2024 period. The research evaluates how liquidity, leverage, and profitability indicators influence investor responses and stock performance in the banking sector. Methodology/approach: This quantitative study uses secondary data from 29 banking companies meeting purposive sampling criteria, producing 145 observations. Multiple linear regression with the Ordinary Least Squares (OLS) method was applied after conducting classical assumption tests. The dependent variable is stock return, while QR, DER, and ROE serve as independent variables. Results/findings: Findings show that the Quick Ratio has no significant partial effect on stock returns. The Debt to Equity Ratio exhibits a negative but marginally insignificant effect. Return on Equity is the only variable with a positive and significant effect on stock returns. Simultaneously, QR, DER, and ROE significantly influence stock returns, with ROE being the dominant predictor. The Adjusted R² value indicates that 18.3% of stock return variation is explained by the model. Conclusion: Profitability, reflected through ROE, is the primary determinant of banking stock returns, while liquidity and leverage show limited explanatory power. Investors prioritize profitability over liquidity and capital structure in assessing banking performance. Limitations: This study uses only three financial ratios, excludes macroeconomic and firm-specific control variables, and focuses solely on the banking sector during one period. Contribution: The research strengthens empirical evidence on profitability’s role in influencing stock returns and provides guidance for investors and banking management regarding financial indicators that shape market valuation.
Analysis of management system and human resource development in improving the profitability of night entertainment businesses at CV. TT Kampung Bule, Batam City Daniel , Daniel; Satriawan, Bambang; Catrayasa, I Wayan
Journal of Multidisciplinary Academic Business Studies Vol. 3 No. 1 (2025): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v3i1.3734

Abstract

Purpose: This study analyzes how management systems and human resource development practices at Foreplay, a nightlife unit under CV. TT Kampung Bule, affect service quality and profitability. It examines managerial planning, supervision, HR training, and career development, and how these elements relate to customer satisfaction and operational efficiency within the business context. Methodology/approach: A descriptive qualitative approach was used, involving in-depth interviews, direct field observations, and documentation analysis. Participants included the operational manager, Lady Companions (LCs), support staff, and regular customers. Data were processed using thematic analysis supported by source triangulation, member checks, and peer review to ensure validity. Results/findings: Findings show that Foreplay’s management system is unstructured and reactive, with irregular evaluations and incentives unrelated to productivity. HR development is minimal, lacking training, orientation, and career pathways. These weaknesses create inconsistent service quality, low motivation, high turnover, and reduced customer retention. Service quality becomes a crucial intervening factor affecting profitability through customer sensitivity to LC communication, responsiveness, and professionalism. Conclusion: Ineffective management and underdeveloped human resources significantly hinder Foreplay’s profitability despite stable gross income. Strengthening management structure, implementing competency-based HRD, and enhancing service quality are essential to improving long-term performance. Limitations: The study is limited to one nightlife business unit and relies on qualitative perceptions that may not fully capture broader industry patterns. Contribution: This research offers practical managerial insights for nightlife entertainment businesses by emphasizing the strategic role of HR development and structured management systems in improving profitability.
Co-Authors - Afrizal Adha Putra, Rizki Adi Saputra Afdal Afdal, Afdal Afriza, Sari Alamsyah, Muhammad Isa Amir, Jihan Ananda, Defi Andhi Kusuma Andre Resta Andykhatria, Andykhatria Aribowo, Kuncoro Astriana, Dona Astuti, Sumi Atik, Atik Azizul Kholis, Azizul Azwandi Azwandi Balqis Balqis Bernath Pardede, Rio Catrayasa, I Wayan Chablullah Wibisono Chablullahwibisono, Chablullahwibisono Daniel , Daniel Dewi, Nolla Puspita Dianalfianti, Zurfiera Elkarima, Naseha Erisusanto, Roy Etty Sri Wahyuni Fachrudin Fachrudin Fatahurrazak Firaldi, Yukiko Firmansyah, Donny Friadi, John Friska Sihombing, Elisabet Gita Indrawan, M. Gita Indrawan, Mohamad Gunawan, Dahlan Habibie, Mohammad Arief El Handoko Gotama, William Harahap, Morina Hariansyah, Herry Harifda Hassanudin, Abdul Fatah Herlambang, Guntur Hidayati Eka Putri, Fanny Hizam, Nurul Hutasoit, Ardi Wiranata Indrawan, M. Gita Indrawan, M.Gita Indrawan, Mohammad Gita Indrawan, Muhamad Gita INDRAYANI INDRAYANI Indriyani Indriyani Isramilda, Isramilda Jemmy Rumengan Jerry Setiawan, Ikram Julianti, Merline Kenedi, Jon Kenedy, Fazrial Khaddafi, Muamar Khamisya Akmad, Naena Lebrata, Lebrata Lubis , Erni Lubis, Hedjri Samuel Putra Lumanto, Lumanto M Rajagukguk, Juanroy MARDIANTO, Asnan Maulana, Ervindo Mawarni Mawarni MMSI Irfan ,S. Kom Muamar Khadafi, Muamar Muammar Khaddafi Muhammad Tabrani, Muhammad Mukhry, Basrawi Muliyanto, Muliyanto Ngaliman, Ngaliman Nurhatisyah Nurhatisyah Nurjaman Octavia, Resti Oktana, Enda Pakpahan, Putri Elisabeth Paradila Putri, Inggerit Pawar, Avinash PUJI LESTARI R.A. Widyanti Diah Lestari Rangkuti, M. Faizal Raymond Raymond Respationo, Soerya Rieke Resty Afriany, Raden Rinah, Rinah Risa, Fitria Robin Robin Robin, Robin Rohmat, Abdurr Rucyana Rudi Rudi Rumapea, Anggi Rumengan, Angelina Eleonora Sajiyo Sanuri, Ranti Sari, Dwi Kartika Sarmini Sarmini Sarmini Setiawan, Imam Sianturi, Sahat Parlindungan SIHITE, Riduan Silaban, Amon Simanjuntak, Luciana Kartini Siregar, Haposan Soepriono, Bambang Sri Wahyuni Sri Yanti Sukardi , Sukardi Sumantri Sumantri Sumarman, Benni SUMIYATI SUMIYATI Suyanto, Elvira Syukur, Ihram Bani Uli Bastanta S, Citra Wahyu, Purnomo Waruwu, Merniwati Wibisono, Cablullah Windayati, Diana Titik Wisbisono, Chablullah Yantri, One Yasa, I Wayan Catra Yuliansyah Yuliansyah Yulizartika, Yulizartika Yuslinda, Yuslinda Zairina, Syarifah Zega, Euriver