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EFFECT OF PRODUCT, QUALITY OF SERVICE, AND FACILITIES ON PATIENT SATISFACTION IN PUSKESMAS RANAI - NATUNA Paradila Putri, Inggerit; Ngaliman, Ngaliman; Satriawan, Bambang
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 2 No. 2 (2022): March
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v2i2.230

Abstract

The purpose of this research was to analyze the Patient santifaction at the Health Center Ranai – Natuna. This research uses the variables of products, service quality, and facilities to analyze the influence of patient santifaction. The population of this research are patient at the Health Center Ranai – Natuna. While the sample taken in this research were as many as 100 people drawn from the population. The collected data used questionnaire method is to provide a list of questions or questionnaires directly to respondents. The results showed that the R Squer value was 0.818 or 81.8% of this value. It can be seen that the product, service quality and facilities have an effect on patient satisfaction by 81.8% while the remaining 18.2% is influenced by other factors that are not examined. The results of the research based on the T test for the product had a significant value of 0.161, service quality was 0.308 and facilities were 0.489 and seen from the analysis of the coefficient of determination it was stated that the product, service quality, and facilities had an effect of 81.8% on patient satisfaction at the Health Center Ranai - Natuna.
ANALYSIS OF SERVICES IN THE PROCUREMENT OF GOODS AND SERVICES, ELECTRONIC PROCUREMENT SERVICES (LPSE) AT THE REGIONAL SECRETARIAT OF KARIMUN Yuslinda, Yuslinda; Indrayani, Indrayani; Khaddafi, Muammar; Satriawan, Bambang
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 2 No. 2 (2022): March
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v2i2.238

Abstract

This study aims to describe and analyze transparency services and factors that affect transparency in theProcurement of Goods and ElectronicServices (LPSE) in the Sub Division ofService Management Electronic Procurement, Karimun Regency Secretariat. This research uses a qualitative approach. The results of the analysis show that the aspect of transparency indicators in general has shown that LPSE services are quite transparent. Meanwhile, based on the factors that influence it, namely thefactor communicationbetween the committee and the company, there is miscommunication and misunderstanding, technological factors where the internet is not stable, human resource factors shown by the lack of character or mental attitude of LPSE service providers,structure LPSE bureaucraticwhich is still concurrent. position with staff at the Office of Communication and Information in Maros Regency, the acceptance factor of the business community towards the transparency policy is still ineffective and inefficient in the process of procuring goods and services, as well as the factor of LPSE users who are still not maximal in using thesystem e-procurement
THE EFFECT OF FINANCIAL PERFORMANCE ON THE HUMAN DEVELOPMENT INDEX MODERATED ECONOMIC GROWTH IN REGENCY/CITY IN THE PROVINCE OF RIAU ISLAND Azwandi, Azwandi; Wibisono, Chablullah; Gita Indrawan, M.; Satriawan, Bambang; Khaddafi, Muammar
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 2 No. 5 (2022): September
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v2i5.371

Abstract

The results of this study indicate that the Independence Ratio has a significant positive effect on the Human Development Index. The Fiscal Decentralization Ratio has a significant positive effect on the Human Development Index, the PAD Effectiveness Ratio has a significant positive effect on the Human Development Index, the Independence Ratio has a significant positive effect on Economic Growth, the Fiscal Decentralization Ratio has a significant positive effect on Economic Growth, the PAD Effectiveness Ratio has a significant positive effect on Economic Growth , the Independence Ratio has a positive and insignificant effect on the Human Development Index moderated by Economic Growth, the Fiscal Decentralization Ratio has a significant positive effect on the Human Development Index moderated by Economic Growth.
THE EFFECT OF JOB ASSESSMENT, WORK EXPERIENCE AND TRAINING ON EMPLOYEE MOTIVATION AT THE PUBLIC WORKS DEPARTMENT AND SPATIAL STRUCTURE OF KARIMUN REGENCY IN POST COVID-19 PANDEMIC WITH EMPLOYEE CAREER DEVELOPMENT AS INTERVABLE VARIABLES Andykhatria, Andykhatria; Fachrudin, Fachrudin; Satriawan, Bambang; Khaddafi, Muammar
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 2 No. 5 (2022): September
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v2i5.433

Abstract

This study aims to determine the effect of performance appraisal, work experience and job training on employee work motivation with career development as an intervening variable. The population of this study were employees of the Public Works and Spatial Planning Office of Karimun Regency with a total sample of 80 respondents. Statistical data analysis using Structural Equation Modeling (SEM) with Smart PLS software version 3.0. The research data were collected using a questionnaire/questionnaire instrument. The results in this study found that performance appraisal directly has a positive and significant effect on employee career development with a p-value of 0.021 <0.05, work experience directly has a positive and significant impact on employee career development with a p-value of 0.029 < 0, 05, career development mediates the effect of work experience on employee motivation with a p-value of 0.040 < 0.05, and career development mediates the effect of job training on employee motivation with a p-value of 0.038 < 0.05. This study also shows that 56.2% of employees' work motivation variables are influenced by variables of performance appraisal, work experience and job training, while another 43.8% is influenced by other variables.
THE EFFECT OF ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE Kenedi, Jon; Satriawan, Bambang; Khaddafi, Muammar
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 2 No. 6 (2022): November
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v2i6.443

Abstract

The purpose of this research is to find out influencedimensions of organizational culture (professionalism, integrity, service user orientation, and continuous improvement) on the performance of the employees of the Port Authority and Port Authority of Tanjung Balai Karimun. In addition, this study aims to determine the dimensions of organizational culture that have the most influence on the performance of the employees of the Port Authority and Port Authority of Tanjung Balai Karimun. This study uses a quantitative descriptive approach with multiple regression analysis as the analysis technique. The results showed that organizational culture (professionalism, integrity, service user orientation, and continuous improvement) as a whole had a positive effect on employee performance. Meanwhile, for the partial test, the integrity variable has the most significant effect on employee performance.
Investigating the Effect of Social Support, Healthy Behavior, and Religious Coping on Free COVID-19 Pandemic through Immunity in West Sumatera, Indonesia Isramilda, Isramilda; Lebrata, Lebrata; Indrayani, Indrayani; Satriawan, Bambang
International Journal of Industrial Engineering, Technology & Operations Management Vol. 1 No. 1 (2023): June 2023
Publisher : Indonesia Academia Research Society

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62157/ijietom.v1i1.14

Abstract

The coronaviruses are a large family of viruses that cause disease in humans and animals. Data from West Sumatra captures that until December 31, 2020, there were 23,441 confirmed cases of COVID-19 and 21,601 people recovered. Does the recovery from COVID-19 have anything to do with social support, health behaviors that are always recommended by Regional Leaders in West Sumatra, Religious coping for the people of West Sumatra which affects the free pandemic of COVID-19? To answer this phenomenon, it is necessary to investigate the effect of social support, healthy behavior, religious coping on COVID-19 Pandemic free through immunity in West Sumatra, Indonesia.as a population, with the Slovin formula sample Becomes 174 respondents. The recovery of COVID-19, whether it has to do with social support, religious coping in which West Sumatra, and health behaviors that are always recommended by the Regional Leadership in the West Sumatera, give rise to immunity so that it influences the pandemic COVID-19. The research model used is a mixed-method, by combining quantitative with SEM software AMOS-24 and qualitative with interviews with respondents and the community as well as the COVID-19 West Sumatera Cluster Team. The result indicates that changes in immunity are influenced by religious coping, healthy behavior and social support is 95.60%, the remaining 3.40% is influenced by other variables not included in this study. changes in the Free COVID-19 pandemics are influenced by 100% religious coping, healthy behavior, social support and immunity.
Pengaruh Rasio Keuangan Terhadap Return on Asset dengan Capital Adequacy Ratio sebagai Variabel Moderating pada Bank Perkreditan Rakyat di Kepulauan Riau Harifda; Satriawan, Bambang; Puspita Dewi, Nolla
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 12 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i12.4801

Abstract

Technological developments, especially with the emergence of the internet and digital devices, have brought major changes to the world of banking. People's Credit Banks (BPR) have an important role in supporting community businesses, especially at the local or regional level. The following are some of the main roles played by BPR Banks in supporting community businesses. Research carried out at people's credit banks (BPR) in the Riau Islands registered with the OJK throughout 2019-2023. In this research, the author used the purposive method technique, which is a technique chosen by the researcher to achieve the researcher's objectives with the criteria that have been set so that there are 17 companies that meet the criteria. Based on the processed data obtained in the field, the final research results were found to be non- Performing Loans (NPL) have a direct significant effect on Return on Assets (ROA), Loan To Deposit Ratio (LDR) do not have a direct significant effect on Return on Assets (ROA) at Rural Banks (BPR) Batam City, Operational Costs Operational Income (BOPO) has a direct significant effect on Return On Assets (ROA) at Rural Banks (BPR) in Batam City, Capital Adequacy Ratio (CAR) does not significantly moderate between Net Performing Loans (NPL) and Loan To Deposit Ratio (LDR) on Return on Assets (ROA) at Rural Banks (BPR) in Batam City and the Capital Adequacy Ratio (CAR) significantly moderate the relationship between Operational Costs and Operating Income (BOPO) against Return On Assets (ROA) at Rural Credit Banks (BPR).
Pengaruh Pengetahuan Perpajakan, Sanksi Pajak dan Tarif Pajak Terhadap Kepatuhan Wajib Pajak Orang Pribadi pada KPP Pratama Batam Selatan Dengan Sistem Perpajakan Online Sebagai Variabel Intervening Rucyana; Satriawan, Bambang; Puspita Dewi, Nolla
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 12 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i12.4839

Abstract

This study aims to determine the effect of tax knowledge, tax saction and tax rate on compliance taxpayer of private person with online tax system as a mediating variable at KPP Pratama Batam Selatan. The population used is an individual taxpayer registered at KPP Pratama Batam Selatan. This research is a type of quantitative research. The sampling method used in this study is accidental sampling and purposive sampling with a sample of 100 individual taxpayers who are registered at KPP Pratama Batam Selatan. This study uses primary data obtained from questionnaires. The analytical method used in this study is PLS-SEM using the SmartPLS version 4.1.0 application. The results show that the tax knowledge has a positive and significant effect on individual taxpayer compliance, tax saction has a positive and significant effect on individual taxpayer compliance, tax rate has a positive and significant effect on individual taxpayer compliance, online tax system has a positive and significant effect on individual taxpayer compliance. The tax knowledge, tax sanction and tax rate have a positive and significant effect on the online tax system. The online tax system can mediate the effect of tax knowledge, tax sanction and tax rate on compliance taxpayer of private person at KPP Pratama Batam Selatan.
Analysis of factors affecting the quality of Bintan District government financial reports Alamsyah, Muhammad Isa; Wibisono, Chablullah; Satriawan, Bambang
Journal of Governance and Accountability Studies Vol. 3 No. 1 (2023): January
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jgas.v3i1.1754

Abstract

Purpose: This study aims to analyze and provide empirical evidence regarding the influence of Fixed Asset Administration, Human Resource Competency, and Regional Government Accounting Systems on the Quality of Government Financial Reports with the Government's internal control system as a moderator. Research methodology: This study used primary data using a quantitative approach. The primary data collection method was a questionnaire that was measured using a Likert scale. Results: The test results show that Fixed Asset Administration has a significant effect on the Quality of Regional Government Financial Reports with a P-Value of 0.000 < 0.05. Limitations: This study analyzes the limitations of the format used by the Bintan District Government for financial reports and how it impacts their quality. Contributions: This study investigates the factors affecting the quality of financial reports produced by the Bintan district government. By analyzing these factors, this study aims to provide valuable insights that can guide efforts to improve the quality of financial reporting in the district. Practical Implications: The findings of this study can be used by policymakers and practitioners to develop strategies to enhance financial reporting quality in Bintan District. This study can also serve as a guide for other local governments seeking to improve their financial reporting practices and standards. Novelty: This study is unique in its focus on the Bintan district government and its efforts to identify factors that influence financial reporting quality.
Pengaruh Kepemimpinan, Beban Kerja dan Diklat Terhadap Kinerja Karyawan dengan Lingkungan Kerja sebagai Variabel Intervening pada Perumda Air Minum Tirta Kepri Astriana, Dona; Indrayani, Indrayani; Satriawan, Bambang
Jurnal Ilmiah Universitas Batanghari Jambi Vol 24, No 2 (2024): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v24i2.4661

Abstract

This research aims to find out: (1) whether leadership, workload, and training have an effect on the work environment; (2) whether the work environment, leadership, workload and training have an effect on employee performance; and (3) whether leadership, workload and training influence employee performance through the work environment. This research was conducted at Perumda Air Minum Tirta Kepri with a population of 121 respondents from Perumda Air Minum Tirta Kepri. Data was collected using a questionnaire method with a questionnaire instrument. Variable measurement was carried out using a Likert scale. The research results found that leadership had a negative and insignificant effect on the environment; workload has a positive and significant effect on the work environment; training has a positive and significant effect on the work environment; work environment has a positive and significant effect on employee performance; leadership has a positive and significant effect on employee performance; workload has a negative and significant effect on employee performance; training has a positive and significant effect on employee performance; work environment has a negative and insignificant influence in mediating leadership on employee performance; work environment has a positive and significant influence in mediating workload on employee performance; The work environment has a positive and insignificant influence in mediating training on employee performance at Perumda Air Minum Tirta Kepri.
Co-Authors - Afrizal Adha Putra, Rizki Adi Saputra Afdal Afdal, Afdal Afriza, Sari Alamsyah, Muhammad Isa Amir, Jihan Ananda, Defi Andhi Kusuma Andre Resta Andykhatria, Andykhatria Aribowo, Kuncoro Astriana, Dona Astuti, Sumi Atik, Atik Azizul Kholis, Azizul Azwandi Azwandi Balqis Balqis Bernath Pardede, Rio Catrayasa, I Wayan Chablullah Wibisono Chablullahwibisono, Chablullahwibisono Daniel , Daniel Dewi, Nolla Puspita Dianalfianti, Zurfiera Elkarima, Naseha Erisusanto, Roy Etty Sri Wahyuni Fachrudin Fachrudin Fatahurrazak Firaldi, Yukiko Firmansyah, Donny Friadi, John Friska Sihombing, Elisabet Gita Indrawan, M. Gita Indrawan, Mohamad Gunawan, Dahlan Habibie, Mohammad Arief El Handoko Gotama, William Harahap, Morina Hariansyah, Herry Harifda Hassanudin, Abdul Fatah Herlambang, Guntur Hidayati Eka Putri, Fanny Hizam, Nurul Hutasoit, Ardi Wiranata Indrawan, M. Gita Indrawan, M.Gita Indrawan, Mohammad Gita Indrawan, Muhamad Gita INDRAYANI INDRAYANI Indriyani Indriyani Isramilda, Isramilda Jemmy Rumengan Jerry Setiawan, Ikram Julianti, Merline Kenedi, Jon Kenedy, Fazrial Khaddafi, Muamar Khamisya Akmad, Naena Lebrata, Lebrata Lubis , Erni Lubis, Hedjri Samuel Putra Lumanto, Lumanto M Rajagukguk, Juanroy MARDIANTO, Asnan Maulana, Ervindo Mawarni Mawarni MMSI Irfan ,S. Kom Muamar Khadafi, Muamar Muammar Khaddafi Muhammad Tabrani, Muhammad Mukhry, Basrawi Muliyanto, Muliyanto Ngaliman, Ngaliman Nurhatisyah Nurhatisyah Nurjaman Octavia, Resti Oktana, Enda Pakpahan, Putri Elisabeth Paradila Putri, Inggerit Pawar, Avinash PUJI LESTARI R.A. Widyanti Diah Lestari Rangkuti, M. Faizal Raymond Raymond Respationo, Soerya Rieke Resty Afriany, Raden Rinah, Rinah Risa, Fitria Robin Robin Robin, Robin Rohmat, Abdurr Rucyana Rudi Rudi Rumapea, Anggi Rumengan, Angelina Eleonora Sajiyo Sanuri, Ranti Sari, Dwi Kartika Sarmini Sarmini Sarmini Setiawan, Imam Sianturi, Sahat Parlindungan SIHITE, Riduan Silaban, Amon Simanjuntak, Luciana Kartini Siregar, Haposan Soepriono, Bambang Sri Wahyuni Sri Yanti Sukardi , Sukardi Sumantri Sumantri Sumarman, Benni SUMIYATI SUMIYATI Suyanto, Elvira Syukur, Ihram Bani Uli Bastanta S, Citra Wahyu, Purnomo Waruwu, Merniwati Wibisono, Cablullah Windayati, Diana Titik Wisbisono, Chablullah Yantri, One Yasa, I Wayan Catra Yuliansyah Yuliansyah Yulizartika, Yulizartika Yuslinda, Yuslinda Zairina, Syarifah Zega, Euriver