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Pengaruh Digital Experience Dan Kepercayaan Terhadap Loyalitas Pemain Gen z Pada Platform Mobile Legends: Peran Mediasi Kepuasan Pemain Marsha, Deni; Karunia, Erick; Irfandy Azis, Muh.; Aswan, Aswan; Rully Febrian, Muhammad
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 1 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i1.9744

Abstract

This study investigates the impact of Digital Experience and Trust on the loyalty of Generation Z players in Mobile Legends: Bang Bang, with Player Satisfaction as a mediator. Using a quantitative approach and PLS-SEM analysis of 100 active Gen Z players in Indonesia, the results show that while Digital Experience and Trust significantly enhance satisfaction and loyalty, Player Satisfaction surprisingly exerts a significant negative effect on loyalty. This indicates a satisfaction paradox where satisfaction acts as a competitive mediator; rising expectations among digital natives reduce satisfaction's effectiveness in driving long-term commitment. Theoretically, this highlights a shift in the role of satisfaction in high-tech markets. Practically, developers should prioritize building trust and continuous digital innovation over merely increasing satisfaction to retain Gen Z players
The Influence of Competency on Employee Performance in Village Governance in Bulungan Regency: The Role of Organizational Support and Work Environment Moderation Lian, Ester Julan; Karunia, Erick; Shalahuddin, Shalahuddin; Banding, Mappa Panglima; Azis, Muh. Irfandy
Jurnal Economic Resource Vol. 9 No. 1 (2026): October - March
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v9i1.2369

Abstract

This study examines the effect of competence on employee performance in village governance in Kabupaten Bulungan, with organizational support and work environment as moderating variables. The research aims to analyze direct and moderating relationships among these variables. A quantitative approach was applied to survey data from 196 Village Consultative Body members, and the data were analyzed using SmartPLS with SEM-PLS. The results show that competence, organizational support, and work environment positively affect performance. Organizational support significantly moderates the relationship negatively, while work environment moderation is not significant. The findings imply that improving village governance performance requires strengthening both individual competence and institutional support systems.
The Role of Online Training Effectiveness on ASN Competency through Learning Motivation: (Study: CPNS Latsar Participants in 2025 in Kaltara Province) Pratiwi, Emilia; Karunia, Erick; Shalahuddin, Shalahuddin; Banding, Mappa Panglima
Jurnal Economic Resource Vol. 9 No. 1 (2026): October - March
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v9i1.2370

Abstract

Digital transformation in civil servant competency development requires a comprehensive evaluation of the effectiveness of online training, particularly in archipelagic contexts with limited infrastructure. This research analyzes the influence of online training effectiveness on civil servants' competence, with learning motivation as a mediating variable, among 150 Basic Training participants for prospective civil servants in 2025 in North Kalimantan Province. A quantitative approach employing Structural Equation Modeling with the Partial Least Squares technique was used to examine causal relationships among variables. Results demonstrate that the effectiveness of online training significantly influences learning motivation (β=0.832; R²=0.692) and civil servant competence (β=0.186; R²=0.612). Learning motivation functions as a partial mediator, with an indirect effect of 0.516 that exceeds the direct effect. Total influence reaches 0.702, confirming that high-quality online learning systems, when accompanied by effective motivation cultivation, can substantially enhance civil servants' competence. Findings emphasize the need for an integrative approach to Basic Training program design that combines platform pedagogical quality with comprehensive motivational strategies to optimize competency achievement in the era of governmental digitalization.
The Role of Work Motivation Mediation in the Relationship Between Workload and Performance at Puskesmas in Tanjung Palas District, Bulungan Regency Lian, Awing Lidiya; Karunia, Erick; Syahran, Syahran; Hasyim, Budi; Aswan, Aswan
Jurnal Economic Resource Vol. 9 No. 1 (2026): October - March
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v9i1.2371

Abstract

This study examines the effect of workload on employee performance, with work motivation as a mediating variable, among employees at Antutan and Tanjung Palas Health Centers in North Kalimantan, Indonesia. A quantitative explanatory research design using a cross-sectional survey and SEM-PLS analysis was employed, with 136 respondents. Results show that workload does not significantly affect work motivation or performance, whereas work motivation significantly and positively influences performance. Moreover, work motivation fully mediates the relationship between workload and performance. The study highlights the critical role of motivation in sustaining employee performance, suggesting that organizational strategies should prioritize motivational interventions over workload reduction.
Co-Authors Abdul Muis Adhy Satya Pratama Adi, Tiomy Butsianto Afuiata, Denisius Agus Tri Darmawanto Ahmad Alfiannur Ahmad Juliana Ahmad Juliana Ahmatang Ahmatang Ahmatang Ahmatang Ahmatang Ahmatang Akmar, Muh. Amar Sani Amar Sani, Amar Amiril Azizah Anak Agung Istri Sri Wiadnyani Andre Suandi Simbolon Andre Suandi Simbolon Andre Suandi Simbolon Ang Hong Loong Arfah, Aryati Arifin, Inang Aria Ariyanti Vistinasari Arkas Viddy Aryati Arfah Aswan Aswan Aswan Aswan Banding, Mappa Panglima Budi Hasyim Cahyaningrum, Widyastuti Deni Marsha Dhimas Setyo Nugroho Dodi Apriadi Efraim Bavo Priyana Faerozh Madli Febrian, Muhammad Rully Gulabdin, Shaierah Gunawan, Willy Oktrisio Haibo, Li Hasyim, Budi Indah Sari Jumadi Jumadi Kamase, Jeni Kaujan kharisma Putra, Irfan Kurniati Kurniati Kurniati Kurniati Lian, Awing Lidiya Lian, Ester Julan Lidya Agustina Loong, Ang Hong Madli, Faerozh Marsha, Deni Mohd Noor Hidayat Jimainal Mojolou, Dean Nelson Muh. Akmar Muh. Akmar Muh. Irfandy Azis Muh.Irfandy Azis Muhammad Sajidan Muhammad Syahril Muthalib, Dzulfikri Azis Nizhammuddin A.B Nong Ayu Triyanti Utami Hakim Nova Susanti Nur Mutmainna Hasanuddin Nur Utomo, Mohamad Nurjannatul Hasanah Nursia Nursia Nursia Nursia, Nursia NURUL HIDAYAT Nurul Hidayat Olivia Pamilangan Andilolo Pratiwi, Emilia Pribadi, Julianda Putra, Edho Valdano Rafiqoh Rafiqoh Rafiqoh Rafiqoh, Rafiqoh Rahmi Nur Islami Roni Padliansyah Roni Padliansyah Rully Febrian, Muhammad Sahbani, Sahbani Sajidan, Muhammad Salahuddin Salahuddin Shalahuddin Shalahuddin, Shalahuddin Sianturi, Philip Chrismanto Simbolon, Andre Suandi Sudarto Sudarto Sudarto Sudarto Suriyanti Suryaningsih Suryaningsih Suryaningsih Syahnadin, Muhammad Fikra Syahran syahran syahran Syahran Syahran Syahran, Syahran Syams, Tengku Putri Azizah Tinik Sugiati Utomo, Mohamad Nur Utomo, Muh. Nur Viddy, Arkas Vivi Suharni Vivi Suharni WAHYUDI Wening, Minawati Wiradharma, Gunawan Yohanna Thresia Nainggolan Yonti, Kholiqul Lutfi Alfizar