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All Journal Jurnal Dinamika Pengabdian (JDP) Share : Social Work Journal Mimbar Agribisnis: Jurnal Pemikiran Masyarakat Ilmiah Berwawasan Agribisnis SEIKO : Journal of Management & Business JURNAL VISIONIDA JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi) JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS Journal of Humanities and Social Studies Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Performance SCAFFOLDING: Jurnal Pendidikan Islam dan Multikulturalisme International Journal of Economics Development Research (IJEDR) Jurnal Ilmiah Manajemen Kesatuan Journal of Industrial Engineering & Management Research (JIEMAR) International Journal of Social and Management Studies (IJOSMAS) Devotion: Journal of Research and Community Service International Journal of Economy, Education and Entrepreneurship (IJE3) International Journal of Engagement and Empowerment (IJE2) INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS International Journal of Multidisciplinary Research and Literature (IJOMRAL) Jurnal Locus Penelitian dan Pengabdian Utsaha: Journal of Entrepreneurship Journal of Social Studies, Arts and Humanities (JSSAH) International Journal Administration, Business & Organization Asean International Journal of Business Journal of Public Representative and Society Provision Abdi Implementasi Pancasila: Jurnal Pengabdian kepada Masyarakat Amkop Management Accounting Review (AMAR) West Science Business and Management Prosiding Amal Insani Foundation IIJSE The Eastasouth Journal of Social Science and Humanities Asian Journal of Social and Humanities Jurnal Pengabdian Tangerang Selatan International Journal of Applied Management and Business International Journal of Management, Innovation, and Education Jurnal Studi Al-Qur'an dan Tafsir
yusnita, nancy
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Journal : International Journal Administration, Business

 1 
The Influence of Transformational Leadership and Perceived Organizational Support (POS), Mediated by Trust on Employee Engagement at PT Hutama Karya (Persero) Khoerunnisa, Sarah; Yusnita, Nancy; Hadiyat, Yayan
International Journal Administration, Business & Organization Vol 6 No 1 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.465

Abstract

This study aims to analyze the influence of transformational leadership and Perceived Organizational Support (POS) on employee engagement, with trust as a mediating variable. A quantitative research approach was employed using a survey technique. Data were collected through questionnaires distributed to employees of PT Hutama Karya (Persero) and analyzed using Structural Equation Modeling (SEM). The findings indicate that transformational leadership and POS have a positive and significant impact on trust, which in turn enhances employee engagement. Trust is proven to be a mediator that strengthens the relationship between transformational leadership, POS, and employee engagement. The study concludes that organizations need to reinforce transformational leadership and provide better organizational support to foster employee trust, ultimately leading to higher engagement. These findings offer practical implications for PT Hutama Karya (Persero) management in designing strategies to enhance employee engagement and support the company's business sustainability.
Strategies for Improving Employee Performance through the Enhancement of Personality, Trust, and Job Satisfaction: An Empirical Study on Operational Employees of PT Lintas Buana Taksi Wibowo, Hendra Ratno; Yusnita, Nancy; Hadiyat, Yayan
International Journal Administration, Business & Organization Vol 6 No 3 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.574

Abstract

This study examines strategies to enhance employee performance through the roles of personality, trust, and job satisfaction among operational employees of PT. Lintas Buana Taksi (Blue Bird Group). The research was motivated by the gap between operational targets and actual outcomes during 2021–2023, including high accident claims, increasing customer complaints, and suboptimal performance indicators in quality, quantity, effectiveness, and efficiency. These conditions highlight the significance of psychological and behavioral factors in shaping performance. The objective of this study is to analyze the direct effect of personality on performance and to assess the mediating roles of trust and job satisfaction. A quantitative survey method was applied, using questionnaires distributed to operational employees. Data were analyzed through Structural Equation Modeling with Partial Least Squares (SEM-PLS). The results show that personality does not directly affect performance significantly; however, it has a strong positive influence on trust and job satisfaction. Furthermore, both trust and job satisfaction positively and significantly affect employee performance. Mediation analysis confirms that personality indirectly improves performance through trust and job satisfaction. These findings indicate that employee performance enhancement is more effective when personality traits are supported by a trusted work environment and higher job satisfaction. The study contributes theoretically by enriching organizational behavior and human resource management literature, and practically by offering insights for management. Personality-based recruitment, trust-building initiatives, and improvement of job satisfaction are recommended strategies to achieve sustainable employee performance in the transportation service industry.
Co-Authors Agrasadya, Agrasadya Agung, Rezeki Agus Setyo Pranowo Agustine AS, Fitri Handayani Aldilla Chandra, Khitara Alphadianto, Andanti Eveline Emmanuella Amelia, Rizka Wahyuni Andriani, Yovita Anggraini, Anggun Aqila, Fahira Nur Asep Saepul Hidayat Attariqsyah , Dimaz Daffa Bangun, Patricia Grasella Savalen Budiarkah, Budiarkah Dwi Utami Entang, Muhamad Fachry, Emir Falentina, Falentina Firdaus, Rizky Fajar Gandung, Muhammad Hadiwinata, Nandar Hadjar, Ismu Hamzah Hamzah Hari Gursida Haris Maraden, Abdul Hendana, Deni Hendro Sasongko Herlina, Erna Hidayat, Yayan Hutabarat, Rinsan I Komang Wahyu Wiguna Ika Pratiwi Imbron, Imbron Irawan, Idham Isbat Isbat, Isbat Ivan, Geraldy Samuel Iwan Purnama Juliansyah, Iwan Jumadi Jumadi Junanto, Try Junengsih, Junengsih Kamal Abdullah Arif Khaeruman Khoerunnisa, Sarah Kurniawan, Prasetyo Kustini, Endang Listyaningtyas, Dewi Mahdi, Uteng Mahrum, Mohammad Mamun, Muhammad Margaretha, Giovanni Inez Erika Martinus Tukiran Mira Dewi Pangestu Moeins, Anoesyirwan Muharam, Hari Musa Hubeis Mustopa, Said Nur Hidayah Permana, Herman Prabowo, Budhi Pratama, Haris Rizky Puspaningrum , Puspaningrum Rachmansyah , Bima Sakti Rahadhian Prajudi Herwindo ROOSGANDA ELIZABETH Rosyadi, Imam S, Alwin Samuel, Bryllee Saripudin Saripudin Satria, Yudi Wahyu Seong SU, Chih Septiani, Fauziah Setiawan , Temmy Slamet Sutrisno Soewarto Hardhienata Sofi’i, Imam Solihin, Dede Sulistiyo, Ajik Sunaryo , Widodo Sunaryo, Widodo Syaiful Anwar Syamsiar, Syamsiar Tedja, Suwardi Temmy Setiawan, Temmy Tita Miawati Towaf Totok Irawan Virlania, Yusi Wahyuni, Elsa Eka Wendi, Adrika Wibowo, Hendra Ratno Widia Astuti Wihartika, Doni Wijaya , Aileen Febriani Yayan Hadiyat Yuhelmis