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All Journal Jurnal Pariwisata Pesona Journal of Business & Banking Dinar: Jurnal Ekonomi dan Keuangan Islam Economic Education Analysis Journal Jurnal Studi Komunikasi Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Jurnal Pariwisata Perspektif : Jurnal Ekonomi dan Manajemen Universitas Bina Sarana Informatika Khasanah Ilmu - Jurnal Pariwisata Dan Budaya Cakrawala : Jurnal Humaniora Bina Sarana Informatika JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Jurnal Sinergitas PkM & CSR ABDIMAS SILIWANGI International Journal of Social Science and Business Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi Jesya (Jurnal Ekonomi dan Ekonomi Syariah) JURNAL MANAJEMEN BISNIS At-Ta'lim : Media Informasi Pendidikan Islam Jurnal Humaniora : Jurnal Ilmu Sosial, Ekonomi dan Hukum Jurnal Mantik International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ilmiah Edunomika (JIE) Jurnal Hospitality dan Pariwisata Enrichment : Journal of Management JURNAL ILMIAH MAKSITEK JURNAL ILMIAH SIMANTEK JURNAL ILMIAH KOHESI Community Development Journal: Jurnal Pengabdian Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal FAME (Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services Jurnal Abdimas Berdaya : Jurnal Pembelajaran, Pemberdayaan dan Pengabdian Masyarakat Jurnal Sosiohumaniora Kodepena (JSK) Journal of Industrial Engineering & Management Research (JIEMAR) INTERNATIONAL JOURNAL OF SOCIAL, POLICY AND LAW (IJOSPL) JUDICIOUS: Journal of Management Jurnal Pengabdian kepada Masyarakat Journal of Social Responsibility Projects by Higher Education Forum Journal of Community Service and Engagement PROFICIO: Jurnal Pengabdian Masyarakat Kontigensi: Jurnal Ilmiah Manajemen Jurnal Ekonomi JURNAL ILMIAH GLOBAL EDUCATION JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Prosiding Konferensi Nasional PKM-CSR Journal of Information Systems and Management Indonesian Marketing Journal Journal of Natural Science and Technology Adpertisi: Bidang Sains dan Teknologi Jurnal Bangun Abdimas International Journal of Applied Business and International Management Jurnal Indonesia Sosial Teknologi Cross-border Jurnal Nusantara Mengabdi Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia Journal of Innovative and Creativity Fokus Bisnis: Media Pengkajian Manajemen dan Akuntansi Jurnal Penelitian Pendidikan Indonesia E-Amal: Jurnal Pengabdian Kepada Masyarakat Jurnal Ekonomi, Manajemen, Akuntansi Taawun: Jurnal Pengabdian kepada Masyarakat

Juliana, Juliana

School Of Hospitality And Tourism, Pelita Harapan University, Jakarta, Indonesia

Author-ID : 1518447

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THE EFFECTS OF SERVICE RECOVERY ON CONSUMER SATISFACTION BOBA DRINK XING FU TANG INDONESIA JULIANA .; JERRY ONG; STEVEN ELROY; FRANCISCO JONATHAN
JURNAL ILMIAH KOHESI Vol 5 No 1 (2021): JURNAL ILMIAH KOHESI
Publisher : LP2MTBM MAKARIOZ

Show Abstract | Download Original | Original Source | Check in Google Scholar

In recent times, service recovery is receiving important attention in the service operations management literature. Servicerecovery involves actions designed to solve problems, change negative attitudes of dissatisfied consumers and retaincustomers. The research objective was to analyze the effect of service recovery on customer satisfaction. This research is adescriptive study with a quantitative approach. The sampling method was simple random sampling. The sample size is 170people. The results show that it is true that service recovery has a considerable influence on customer satisfaction becausethe ability of service recovery explains the satisfaction of 73.3% and the most influential indicator is the way employeesbehave.

Investigation Purchase Decision Through Brand Trust, Brand Image. Price. Quality of Product: A perspective Service Dominant Logic Theory Juliana Juliana; Rudy Pramono; Sandra Maleachi; Innocentius Bernarto; Arifin Djakasaputra
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 1 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Logically, service dominant logic tends to be more integrative than goods dominant logic. This is related to the basic proposition related to co-creation which involves active customer involvement and interaction with suppliers in every aspect of product consumption and product design. This study aimed to analyze the factors that might affect the purchasing decision of Hotpot Haidilao restaurant. This study used five variables which are brand trust, brand image, price, quality og product, purchase decision.The phenomenon of the growing food service business in the city Jakarta, which also influences consumer purchasing decisions, especially on the selection of a place to eat is the background of this study. In specifically, this research was conducted by developing a model foranalyze consumer purchasing decisions for food products and drinks at the restaurant. The sampling technique used convenience sampling with 300 respondents. Data collection techniques using googleform. The data analysis technique used is PLS-SEM. The results of the analysis conclude the purchase decision of Hotpot Haidilao restaurant was affected by brand image, brand trust, quality of product and price.

Antecedents on Customer Satisfaction Tuku Coffee Shop: A Perspective Expectation-Confirmation Theory and Kano's Model Juliana Juliana; Birgitta Stella; Christabella Viana Austine; Elvina Dewi Budiono; Klara Klarissa
INTERNATIONAL JOURNAL OF SOCIAL, POLICY AND LAW Vol. 2 No. 3 (2021): Juni 2021
Publisher : INTERNATIONAL JOURNAL OF SOCIAL, POLICY AND LAW

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8888/ijospl.v2i3.44

The purpose of this study was to test the antecedents of overall customer satisfaction using the expectation confirmation theory and Kano's model. Data analysis methods used PLS-SEM. The sampling technique used purposive sampling. The sample analyzed in this study amounted to 200 respondents. The results show that packaging has a significant effect on customer satisfaction, service quality has an impact on customer satisfaction, meaning that the hypothesis is supported so that coffee shop management should pay more attention to packaging and service to consumers which can offer a more memorable experience for customers to create customer satisfaction. But sales promotion does not Significant effect on customer satisfaction means that the hypothesis is rejected. This study is limited in the sample size, research domain and participant coverage. This study suggests a practical canoe model approach and expectation confirmation theory for related organizations and practitioners to correctly identify customer needs and channel resources in the right direction. Fulfilling customer requirements by providing customer satisfaction and pleasure is essential as a golden rule to maintain business continuity in this competitive world. Keywords: packaging, sales promotion, service quality, customer satisfaction

Pengaruh Kualitas Pelayanan terhadap Loyalitas Pelanggan di The Garden Restaurant Pantai Indah Kapuk Juliana Juliana; El Glory Nathalie; Felia Felicia
JUDICIOUS Vol 1 No 2 (2020): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v1i2.137

Kualitas Pelayanan di Restoran merupakan faktor penting yang meningkatkan Loyalitas Pelanggan. Kualitas Layanan terdiri dari Tangible, Reliability, Responsiveness, Assurance dan Empathy. Penelitian ini bertujuan untuk mengetahui pengaruh kualitas layanan terhadap loyalitas pelanggan. Penelitian ini mengajukan kerangka konseptual untuk mengetahui pengaruh kualitas layanan terhadap kepuasan pelanggan di The Garden Restaurant Pantai Indah Kapuk. Untuk menguji kerangka konseptual, penelitian ini menggunakan pengumpulan data menggunakan kuesioner, dengan teknik sampel acak, dan mengambil 80 responden dari orang acak yang pernah berkunjung ke The Garden Restaurant Pantai Indah Kapuk. Metode analisis regresi berganda menggunakan regresi dengan SPSS ver. 25. Hasil dari hipotesis dukungan ini yaitu kualitas pelayanan berpengaruh positif terhadap loyalitas pelanggan pada The Garden Restaurant Pantai Indah Kapuk. Saran yang dapat diberikan kepada The Garden Restaurant adalah menjaga kualitas pelayanan yang prima dan sekaligus meningkatkannya.

Analisis Pengaruh Kualitas Pelayanan Hotel dan Fasilitas Hotel Terhadap Kepuasan Pelanggan Juliana Juliana; Tania Tanujaya; Nathaniel Nathaniel
JUDICIOUS Vol 2 No 1 (2021): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v2i1.197

Seiring berkembangnya zaman, hotel pun berkembang mengikuti sesuai dengan zaman. Banyak hotel berlomba-lomba untuk mengembangkan bisnisnya maupun dari kualitas hotel, Fasilitas hotel yang membuat konsumen pun merasa puas dengan apa yang di tawarkan hotel kepada konsumen. Tentunya ada banyak hal yang dapat memengaruhi kepuasan suatu pelanggan seperti, kamar hotel, restoran, fasilitas hotel, kualitas makanan dan masih banyak lagi. Namun terlepas dari semua fasilitas yang disediakan oleh suatu hotel, kualitas pelayanan memiliki pengaruh dan peran yang sangat penting dalam menentukan tingkat keberhasilan sebuah hotel. Oleh karena itu, kualitas pelayanan yang diberikan oleh karyawan hotel akan sangat memengaruhi kepuasan pelanggan atau tamu yang menginap di hotel tersebut. Penulis mengumpulkan hasil penelitian dengan melakukan teknik pengambilan sampel acak dengan responden Pengunjung yang sudah pernah menginap di hotel Harris Seminyak Bali. Sampel dalam penelitian ini sebanyak 75 responden. Metode analisis yang digunakan penulis adalah menggunakan regresi dengan SPSS ver. 25. Hasil penelitian menunjukkan bahwa kualitas pelayanan hotel dan fasilitas hotel berpengaruh kepada Kepuasan Pelanggan.

Job Hopping Behaviour and Turnover Intention on Millennial Teachers: A Closer Look to Their Antecendents Juliana Juliana; Suwarto Suwarto; Rudy Pramono; Martinus Tukiran
At-Ta'lim : Media Informasi Pendidikan Islam Vol 20, No 2 (2021): DESEMBER
Publisher : Institut Agama Islam Negeri Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29300/attalim.v20i2.5697

Abstract: Job Hopping Behaviour and Turnover Intention on Millennial Teachers: A Closer Look to Their AntecedentsThe purpose of this research is to examine the impacts of job satisfaction, psychological capital and perceived organizational support on the turnover intention or job-hopping behaviour among millennial teachers. The data collection is done by having a survey using questionnaires sent to 86 teachers who belong to the millennial group age and have been working between one to three years in the respective schools. A quantitative approach was used using the PLS-SEM method with the assistance of Smart PLS 3.2.7 software to evaluate the outer model and the inner model. The results show that there are negative significant effects from perceived organizational support and psychological capital on turnover intention or job-hopping behaviour and no significant effect from the job satisfaction on the turnover intention of the millennial teachers..Abstract: Analisis Faktor Pemicu Perilaku Job Hopping Dan Intensi Berpindah Tempat Kerja Pada Guru MilenialTujuan dari penelitian ini adalah untuk menguji pengaruh kepuasan kerja, psychological capital dan persepsi dukungan organisasi terhadap keinginan berpindah kerja dan perilaku job-hopping di kalangan guru milenial. Pengumpulan data dilakukan dengan survei menggunakan kuesioner yang dikirimkan kepada 86 guru yang merupakan kelompok usia milenial dan telah bekerja selama kurin waktu satu sampai tiga tahun di lembaga pendidikan tempat mereka bernaung. Pendekatan kuantitatif menggunakan metode PLS-SEM dengan bantuan software Smart PLS 3.2.7 untuk mengevaluasi outer model dan inner model. Hasilnya menunjukkan bahwa terdapat pengaruh negatif signifikan dari persepsi dukungan organisasi dan modal psikologis terhadap perilaku berpindah tempat kerja dan tidak ada pengaruh signifikan dari kepuasan kerja terhadap perilaku berpindah tempat kerja dari para pengajar generasi milenial.

PENGARUH MOTIVASI, PERSEPSI, DAN SIKAP TERHADAP KEPUTUSAN PEMBELIAN PRODUK MOBILE COMPUTING ACER Pada Mahasiswa Fakultas Pariwisata Universitas Pelita Harapan di Karawaci Juliana Juliana
Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Vol 3, No 2 (2019): Jurnal Ecodemica: Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : LPPM Universitas BSI

ABSTRAKPenelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh variabel motivasi, persepsi dan sikap terhadap keputusan pembelian produk mobile computing Acer pada mahasiswa Fakultas Pariwisata Universitas Pelita Harapan di Karawaci. Populasinya adalah mahasiswa fakultas pariwisata Universitas Pelita Harapan. Rerangka sampling untuk penelitian ini sebanyak 200 responden. Teknik yang digunakan dalam mengumpulkan data adalah purposive sampling. Pretest dilakukan secara random terhadap responden untuk menyakinkan item pertanyaan dapat dimengerti oleh responden. Teknik analisis data menggunakan metode regresi ganda. Hasil analisis menyimpulkan bahwa terdapat pengaruh positif dan signifikan motivasi terhadap keputusan pembelian, terdapat pengaruh positif dan signifikan persepsi terhadap keputusan pembelian, dan terdapat pengaruh positif dan signifikan sikap terhadap keputusan pembelian. Manfaat penelitian ini dapat dipakai sebagai informasi dalam usaha untuk meningkatkan volume penjualan dengan melihat motivasi, persepsi dan sikap dari konsumen.Kata Kunci : motivasi, persepsi, sikap, keputusan pembelian, acer ABSTRACTThis study aims to determine and analyze the influence of the variables of motivation, perception and attitudes through purchasing decisions of Acer mobile computing products in students of the Faculty of Tourism, Pelita Harapan University in Karawaci. The population is a tourism faculty students. The sampling frame for this study was 200 respondents. The technique used in collecting data is purposive sampling. Pretest is done randomly on the respondents to convince the question items can be understood by the respondents. The data analysis technique uses multiple regression methods. The results of the analysis conclude that there is a positive and significant influence of motivation purchasing decisions, there is a positive and significant influence of perceptions, purchasing decisions, and there is a positive and significant influence attitudes toward purchasing decisions. The benefits of this research can be used as a sources information in an effort to increase sales volume through motivations, perceptions and attitudes of consumers.Keywords: motivation, perception, attitude, purchase decision, acer

DESAIN PERENCANAAN STRATEGI PENGEMBANGAN POTENSI WISATA KULINER DAN BELANJA KOTA BANDUNG Amelda Pramezwary; Juliana Juliana; Ira Brunchilda Hubner
Jurnal Pariwisata Vol 8, No 1 (2021): Jurnal Pariwisata
Publisher : LPPM Universitas Bina Sarana Informatika

ABSTRAKKota Bandung merupakan kota Metropolitan terbesar di Jawa Barat dan juga merupakan ibu kota provinsi, serta pernah menjadi tempat terlaksananya Konferensi Asia Afrika 1955. Kota Bandung dengan segala potensi sumber daya yang dimilikinya dikenal akan wisata alam dan budayanya. Namun dengan perkembangan yang ada beberapa tahun terakhir ini, Bandung mulai dikenal juga melalui potensi wisata kuliner dan belanja yang dimilikinya. Bahkan Kementrian Pariwisata telah menetapkan Bandung sebagai salah satu destinasi unggulan wisata kuliner dan belanja di Indonesia. Namun demikian, masih ada beberapa masalah yang dihadapi seperti belum terintegrasinya kawasan-kawasan wisata belanja dan kuliner yang menyebabkan pengembangan belum optimal, kurangnya ketersediaan fasilitas transportasi, lahan parkir, dukungan promosi dan kerjasama antar pemangku kepentingan. Penelitian ini berupaya untuk mengidentifikasi potensi dan tantangan wisata kuliner dan wisata belanja dengan menggunakan metoda kualitatif deskriptif. Pengumpulan data akan dilakukan melalui focus group discussion terhadap stakeholder pariwisata di Kota Bandung. Hasil dari penelitian ini adalah penyusunan strategi pengembangan wisata kuliner dan belanja kota Bandung.Kata Kunci : destinasi, perencanaan strategi, wisata kuliner dan belanja ABSTRACT Bandung is the largest Metropolitan city in West Java and is also the capital of the province, and was the venue for the 1955 Asian-African Conference. The city of Bandung with all its potential resources is known for its natural and cultural tourism. However, with the developments that have occurred in the last few years, Bandung has also begun to be recognized by its culinary and shopping potential. Even the Ministry of Tourism has designated Bandung as one of the leading destinations for culinary tourism and shopping in Indonesia. However, there are still a number of problems faced, such as not yet integrated shopping and culinary tourism areas which have resulted in not optimal development, lack of availability of transportation facilities, parking lots, promotional support and cooperation between stakeholders. This study seeks to identify the potential and challenges of culinary tourism and shopping tourism by using a qualitative descriptive method. Data collection will be carried out through focus group discussions on tourism stakeholders in the city of Bandung. The results of this study are the formulation of a strategy for the development of culinary tourism and shopping in the city of Bandung. Keywords: culinary and shopping tourism, destination, strategic planning

PENGARUH IDENTITAS BRAND DAN STRATEGI PENJUALAN BURGER KING TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN Amelda Pramezwary; Juliana Juliana; Billy Eagan; Feidora Jovanca Putri; Steven Setiadi
Cakrawala - Jurnal Humaniora Vol 21, No 1 (2021): Maret 2021
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jc.v21i1.9540

Abstract - The pandemic period in 2020 has had a major impact on various sectors. no exception to the business sector that is growing rapidly such as the fast food business. This rapid development shows the growing intensity of competition in the fast food business. such as Burger King, AW, McDonald's, KFC, and so on. because of this, business owners must pay more attention to the desires of consumers who are diverse, change fast, and of course have different satisfaction values. The purpose of this study was to determine the effect of the Burger King brand identity and sales strategy on consumer purchasing decisions during the Covid 19 pandemic. The sample consisted of 105 respondents who had answered a questionnaire about the Burger King brand and the marketing strategy undertaken by Burger King. The samples that have been received are then analyzed for their answers, starting with descriptive analysis, basic statistics, and regression. After this analysis, the results obtained in the form of burger king brand identity have a significant effect, and the burger king sales strategy also has a significant effect. This shows that consumer purchasing decisions are influenced by brand identity and strategy.Keywords: Brand Identity, Sales Strategy, Consumer Purchasing Decisions

PENGARUH PROGRAM KOMPENSASI TERHADAP LOYALITAS KARYAWAN MAMA’S GERMAN RESTAURANT Juliana Juliana; Bella Devita; Eric Ricardo Tedja; Jeremiah Aldi Suryawan Tanri; Sharren Meiliana
Cakrawala - Jurnal Humaniora Vol 20, No 2 (2020): September 2020
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jc.v20i2.8197

Abstrak - Pariwisata adalah hal yang sangat penting bagi perekonomian di Indonesia.Salah satu bidang pariwisata yang sedang populer adalah wisata kuliner. Salah satu tujuan wisata kuliner yang sering dikunjungi wisatawan adalah restoran. Restoran adalah perusahaan yang menghasilkan produk dan jasa yang akan diberikan kepada konsumennya. Semua produk dan jasa itu dilakukan dan diberikan oleh pelayan secara langsung kepada konsumennya sehingga restoran membutuhkan sumber daya manusia yang cukup banyak untuk menjalankan perusahaannya. Salah satu contoh restoran di Jakarta yang terkenal adalah Mama’s German Restaurant yang terletak di Lippo Mall Puri, salah satu mall yang sangat ramai pengunjung. Sumber Daya Manusia (SDM) merupakan elemen terpenting didalam suatu organisasi maupun perusahaan karena semua kegiatan di dalam organisasi dijalankan dan dikerjakan oleh manusia sehingga sumber daya manusia ini perlu diatur sedemikian rupa agar dapat bekerja sesuai dengan tujuan dan nilai-nilai organisasi melalui manajemen sumber daya manusia. Setiap manusia tentu memiliki sifat dan perasaan yang berbeda, hal ini merupakan salah satu tantangan dalam menjalankan manajemen sumber daya manusia. Salah satu kegiatan yang dilakukan untuk mengelola sumber daya manusia adalah dengan menerapkan program kompensasi. Program kompensasi akan menarik maupun mempertahankan sumber daya manusia (karyawan) yang berkualitas dalam organisasi. Oleh karena itu, peneliti melakukan penelitian tentang pengaruh program kompensasi terhadap loyalitas karyawan Mama’s German Restaurant. Teknik pengumpulan data menggunakan googleform. Teknik analisis data yang digunakan menggunakan partial least square, model structural, Alat analisis data yang digunakan adalah smart pls versi 3.0. Berdasarkan hasil yang diperoleh dari kuesioner, penulis dapat menyimpulkan bahwa program kompensasi mempengaruhi loyalitas karyawan. Jadi, Mama’s German Restaurant telah melakukan program kompensasi dengan baik yang membuat loyalitas karyawan meningkat.Keywords: Loyalitas Karyawan, Program Kompensasi Abstract - - Tourism is very important for the economy in Indonesia.. One area of tourism that is currently popular is culinary tourism. One culinary destination that is often visited by tourists is a restaurant. Restaurant is a company that produces products and services that will be provided to consumers. All products and services are carried out and provided by the waiter directly to consumers so that the restaurant requires considerable human resources to run the company. One example of a famous restaurant in Jakarta is Mama’s German Restaurant, located in Lippo Mall Puri, one of the mall which is very crowded. Human Resources (HR) is the most important element in an organization or company because all activities in the organization are carried out and carried out by humans so that these human resources need to be arranged in such a way as to be able to work in accordance with the goals and values of the organization through human resource management . Every human being has different characteristics and feelings, this is one of the challenges in carrying out human resource management. One of the activities carried out to manage human resources is to implement a compensation program. Compensation programs will attract and maintain quality human resources (employees) in the organization. Therefore, researchers conducted research on the effect of compensation programs on employee loyalty in Mama’s German Restaurant. Data collection techniques using Googleform. The data analysis technique used is partial least square, structural model, the data analysis tool used is smart pls version 3.0. Based on the results obtained from the questionnaire, the author can conclude that the compensation program affects employee loyalty. So, Mama’s German Restaurant has done a good compensation program that makes employee loyalty increase. Keywords: Employee Loyalty, Compensation Program

Co-Authors Abdul Samad Arief Adi Abdurahman Agatha Nirmala Agus Purwanto AGUS PURWANTO Albert Albert Aldo Marcolino Ali Syah Putra Alicia Alicia Amanda Vania Amelda Pramezwary Amelda Pramezwary Amelda Pramezwary Amelia Lindy Angelia Widhy Angelina, Jacklyn Anshar Daud Antonio, Ferdi Anugerah Agungputranto Arifin Djakasaputra Arifin Djakasaputra Asbari, Masduki Asep Saepullah Assaly, Arifin Bella Devita Billy Eagan Birgitta Stella Broto Mudjianto Cakranegara, Pandu Adi Calen Calen Carmen Lunabelle Susanto Caroline Putri CAROLINE WIDJAJA CARROLINE . Carven Carven Catherine Catherine Catherine Catherine Charles Yap Chelsea Laurent Kurniawan Cherry Darmawan Cheryl Jocelyn Chika Yacinta Rahardjo Christabella Viana Austine Christella Andrea Limawan CHRISTIAN GUNAWAN Cicilia Angelisca D. Yadi Heryadi Daphne Sweet Chandra Daria Aryutami M. Selasa Daria Daria Darmawan, Cherry Deandra Ashtyn Pakasi Deandra Asthyn Pakasi Deandra Pakasi Delila Pramesti Demson R H Goeltom Desideria Lumongga Dwihadiah Dewi Yanti Dhana Calista Oktaviani Diansanto Prayoga Diena M.Lemy Diena Mutiara Lemy Djakasaputra, Arifin Eddy Edwan Tanyauw Eka Hendrayani El Glory Nathalie Elsa Virginia Elvina Dewi Budiono Elvina Rosalie Elyzabeth , Elyzabeth Emanuel Agung Wicaksono Emmanuel Fernando Emmanuel Fernando Eric Ricardo Tedja Erina Alimin Erina Widianti EUGENE MARSANO Evangeline Wongjaya, Lauren Eveline Eveline Evelyn Wijaya Fachrurazi Febryola Indra Febryola Indra Feidora Jovanca Putri Felia Felicia Felicia Evelyn Beguiristen Felicia Felicia Felicia Tania E Felix Leonardi Fenny Fenny Fina Sopyana Florensia Irena FRANCISCO JONATHAN Frans Sudirjo Frenick Halim Friska Rotua Natalia George Nicholas Gloria Caroline Patras Goeltom, Vasco Adato H. Grace Kezia Josephine Gumarus, Bryan Alexander Gunawan Prabowo Gunawan Prabowo Gunawan Prabowo, Gunawan Gunawan Widjaja Hanif Saputra Affandi Harnjo, Edward Hermawan Dwitama Hotmaria Hertawaty Sijabat Hubner, Ira B. Hulu, Meitolo Hutabarat, Linda Rotua I Gusti Agung Anom Yudistira I Ketut Suada Ibe, Winny Imam Jayanto Imelda Joanna Indah Sentia Indra, Febryola Indriany Sartjie Indriany Sartjie Tanakotta Ingvenna Lioni Hermawan Innocentius Bernarto, Innocentius Irene Jennifer James Austin Jennifer Aurelia Tanuwihardja Jennifer Eve Jeremia Devananda Jeremiah Aldi Suryawan Tanri Jeremy Setiawan Jerry Ong JERRY ONG Jessalyn Tanubrata Jessalyn Tanubrata Jessica Ardania Jessica Nethania Hering Jessica Novia Widjaja Jessica Shaina Wijaya Jessica Virgiana Wijaya Jessie Febriani Jimmy Muller Hasoloan Situmorang Jimmy Muller Hasoloan Situmorang Jimmy Situmorang Jocelyn Roon JOECELIND GABRIELA Johan Johan Jonathan Oei Julia Dewi Julita Then July Hidayat July Hidayat Keisha Aurelia Rianto Keke Melinda Kenneth Tjandra KEVIN WIJAYA Kharis Dwi Nugraha Klara Klarissa Kok Shiong Pong Kyani Pindy La Diu Samiu Lauren Evangeline Wongjaya Lemy, Diena. M Liha, Samuel Musa Livia Imelda Madeline Madeline Marchell Felix Beanardo Margaret Intan Marselina Putri Kanggeyan Martinus Tukiran Maureen Manuela Meita Orlina Michelle A. Benly Michelle Michelle Mindhie Tama Gosal Misrofingah Misrofingah Monica Widodo Muhammad Fikri Maulana Muhammad Halfi Indra Syahputra Muhammad Hery Santoso Muhammad Kadyrov Murwani Wulansari Nadia Cheryl Effendy Nadya Valerie Natalia Paserela Natalie Natalie Nathaniel Nathaniel Nathaniel Ni Nyoman Vinka Utami Niken Sulisetyowati Nofirman, Nofirman Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedetta Sitorus Nova Bernedetta Sitorus Nova Bernedetta Sitorus Nova Irene Bernedeta Sitorus Nove Bernedeta Sitorus Novitasari, Dewiana Nurintan Nurintan Nyoman Damien Horn Phoebe Emanuella Sulistio Pramezwary, Amelda Pramono, Rudy Princeska Marsha Setiabudi Putri Esthi Palupi Radella Terfinia RENO SUSANTO Reza Adjah Rhoswenlin Rhoswenlin Ricky Ricky Rocky Nagoya Rosdiana Pakpahan Rosianna Sianipaar Rosianna Sianipar Rosianna Sianipar Rosianna Sianipar Rosianna Sianipar Rudianto Rudianto Rudy Rudy Rully Novie Wurarah Rut Susanto Sabrina O Sihombing Sabrina O. Sihombing Sabrina Oktaria Sihombing Sacca Nindya Avalokita Saipul Al Sukri Samuel Musa Liha Sandra Maleachi Sandra Maleachi Sandra Maleachi Sandra Maleachi SELLY . Selvi Esther Suwu Sharleen Laurenzia Sharren Meiliana Sheily Triratnasari Tanzil Sherla Valensky Sherly Sherly Sianipar, Rosianna Sim Wen Ching Simamora, Javerson Sisilia Chelsye Parera Sitorus, Nova Situmorang, Jimmy Muller Hasoloan Sonny Saputra Sri Aprianti Tarigan STEVEN ELROY Steven Elroy Steven Setiadi Suwarto Suwarto Sylena Teresia Andrian Tama Gosal, Mindhie Tandra, Jane Keisya Tania Tanujaya Tasha Gracia Haslin Teresa Avilla Valentine Saputra THEMMY NOVAL Themmy Noval Themmy Noval Theng, Bestadrian Prawiro Theresia Chandra Theresia Jessica Tiffany Ann Kartoyo Tiffany Meilivia Tjandra, Kenneth Tri Apriyono Ulung Pratama VALENCIA CHATLYN GANI Valencia, Vallery Valensky, Sherla Vanessa Wijaya Vasco Adato H Vasco Adato H Goeltom Vasco Adato H Goeltom Vasco Adato H. Goeltom Venessa Daicy Vennia Yurisca Venty Ventyani Verenia Novelia Christabel Vida Elissa Vincent Setiawan Antony Vriandi Hapsara Wijaya, Elyzabeth Wilhelmina Rosse Marisca Gajeng Winnie Winnie Winny Ibe Wowor, Wulan Meiaya Wulan Meiaya Wowor Yulius, Kevin Gustian Yustisia Kristiana Zunaidi, Arif

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