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The Impact of Digital Banking, Motivation, Training and Leadership on Employee Performance Astarizal Astarizal; Ngaliman Ngaliman; Diana Titik Windayati
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 2 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i2.1500

Abstract

This research aims to determinane the effect of dependent variable Y (employee performance). Meanwhile, the independent variables are X1 (digital banking), X2 (motivation), X3 (training) and X4 (leadership) at PT. Bank Central Asia Batam Branch. The population is all employees of PT Bank Central Asia Batam Branch, totaling 135 employees. Samples were taken using the Slovin formula with an e value of 5% so that the samples processed in the research were 100 employees. The data analysis technique was processed using the Statistical Product and Service Solution (SPSS) version 25 program application. The results of data analysis produced a multiple linear regression equation Y=11.529+0.247X1+0.464X2 - 0.010X3+0.147X4 + e. The value of each independent variable, namely digital banking, is 0.168 > 0.05, motivation is 0.000 < 0.05, training is 0.933 > 0.05 and leadership is 0.181 > 0.05. The results of the regression analysis show that the digital banking, training and leadership variables have a partial positive and insignificant influence, while motivation has a positive and significant influence on employee performance. Independent variable simultaneously provides a positive and significant contribution to Y (employee performance) with a degree of significance (Sig F) of 0.000 on employee performance < 0.05
Strategi Kompetisi PT Pos Indonesia KCU Batam dalam Bisnis Ekspedisi Rika Regita Cahyani -; Ngaliman Ngaliman; Diana Titik Windayati
Zona Manajerial: Program Studi Manajemen (S1) Vol 14 No 2 (2024): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/zonamanajer.v14i2.1556

Abstract

Penelitian ini bertujuan untuk meneliti dan menguji Pengaruh Kualitas Pelayanan, Harga, dan Promosi terhadap keputusan klien untuk menggunakan layanan transportasi PT Pos Indonesia KCU Batam. Penelitian ini menggunakan penelitian kuantitatif, dengan sampel sejumlah 100 responden yang merupakan klien PT Pos Indonesia Pusat Batam (2024). Kuesioner digunakan untuk mengumpulkan data, dengan alat uji analisis SPSS versi 26 sebagai alat analisis. Berdasarkan hasil penelitian, keputusan untuk menggunakan layanan pengiriman Pos KCU Batam terutama dipengaruhi oleh promosi. Sedangkan Kualitas Pelayanan dan Harga berpengaruh positif tetapi tidak signifikan.Namun, keputusan untuk menggunakan layanan pengiriman Pos KCU Batam dipengaruhi oleh efek kumulatif yang signifikan dari Kualitas Pelayanan, Harga, dan Promosi.
THE INFLUENCE OF MOTIVATION, WORKLOAD AND COMPETENCY ON EMPLOYEE PERFORMANCE WITH ORGANIZATIONAL COMMITMENT AS AN INTERVENING VARIABLE IN THE RIAU ISLANDS PROVINCIAL HEALTH OFFICE Susilo Budi Hartanto; Ngaliman; Sri Yanti
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 4 No. 3 (2024): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v4i3.1923

Abstract

In this study, researchers variables Motivation, Workload, Competence, Organizational Commitment and Employee Performance. Data analysis with parametric and non-parametric statistics using SEM-PLS (Structural Equation Modeling-Partial Least Square) Data analysis with parametric and non-parametric statistics regarding research variables, calibration test / pilot test, validity and reliability, Outer model and inner model analysis, as well as a discussion of the results of hypothesis testing or Path Analysis Path. This study uses path analysis to examine the pattern of relationships that reveals the effect of a variable or set of variables on other variables, both direct and indirect. The calculation of the path coefficient in this study was assisted by SmartPLS Ver 4.0 2022. The results of this study indicate a direct influence that Motivation, Workload and Competence variables have a significant positive effect on Organizational Commitment. Organizational Commitment and Motivation have a significant positive effect on Employee Performance. Workload has a positive insignificant effect on Employee Performance. Competence has a positive insignificant effect on Employee Performance. Organizational Commitment has a significant positive effect in mediating Motivation on Employee Performance. Organizational Commitment has a positive and significant effect in mediating Workload on Employee Performance. Organizational Commitment has a negative and insignificant effect in mediating Competence on Employee Performance.
Public accountant performance: The mediation role of organizational commitment Mursal, Mursal; Wibisono, Chablullah; Ngaliman, Ngaliman; Dewi, Nolla Puspita; Basri, Basri
Annals of Human Resource Management Research Vol. 5 No. 2 (2025): June
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i2.2869

Abstract

Purpose: This study aims to examine and analyze the direct influence of spiritual motivation, integrity, competence, organizational culture, locus of control, and organizational commitment on the performance of accountants at the Riau Islands Province Public Accounting Firm, and then indirectly test and analyze the influence of spiritual motivation, integrity, competency, organizational culture, and locus of control on accountant performance through organizational commitment. Research Methodology: The population in this study was 102 accountants using the census method, and the entire population was used as a sample. Quantitative data were collected using a questionnaire, and qualitative data were obtained by direct interviews with accountants. Results: From the research results it was found that of the six variables, the one that had the highest influence on performance was organizational commitment (t-value 6.321) and the lowest was spiritual motivation (t-value 2.507). Furthermore, spiritual motivation has the highest influence (t-value 21.893), and integrity has the lowest (t-value 3.467) on organizational commitment. Next, the position of organizational commitment plays the largest role in improving accountant performance and the smallest role is the spiritual motivation variable; the rest is influenced by other variables that were not examined in this study. Conclusions: The influence of dependent variables on independent variables is strong, as is the influence of dependent variables on intervening variables. In this research, all variables have a strong influence on the dependent and intervening variables. Limitations: The dependent variables of this study have not fully provided a definite role for organizational commitment on accountant performance; therefore, it is necessary to add other variables to clarify it.    Contribution: This study serves as a reference for developing an individual behavior model regarding individual characteristics, individual mechanisms, and what individuals produce in public accounting organizations that continue to experience changes in information technology from time to time in the context of reform for progress based on performance as an outcome.
Pengaruh Gaya Kepemimpinan, Jenjang Karir, Lingkungan Kerja Fisik Terhadap Kepuasan Kerja Perawat Melalui Efikasi Diri Sebagai Variabel Intervening  Pada Rumah Sakit Jiwa Dan Ketergantungan Obat Engku Haji Daud Diana, Kurnia; Ngaliman; Wayan Catrayasa, I
Bahtera Inovasi Vol 8 No 2 (2024): Jurnal Bahtera Inovasi
Publisher : Program Studi Manajemen FEBM UMRAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/7qjpgh09

Abstract

Nursing services are very important and goal-oriented services that focus on the implementation of nursing care. Improving the quality of nursing services is a challenge for nurses because nurses are professional staff who have the longest contact with patients, in contrast to medical services and other health services which only require a relatively short time to provide health services to their clients. This research is used for explanatory purposes ( explanatory or confirmatory), namely explaining the causal relationship between variables through hypothesis testing. This research is correlational in nature, namely research that attempts to see whether two or more variables are related and what direction the relationship takes. Based on the results of the research data analysis above, a conclusion can be made in this research as follows: Leadership Style has a significant influence on Self-Efficacy. Career level does not have a significant influence on Self-Efficacy. Work Environment has a significant influence on Self-Efficacy. Leadership Style has a significant influence on Job Satisfaction. Career Path has a significant influence on Job Satisfaction. Work Environment has a significant influence on Job Satisfaction. Self-Efficacy has a significant influence on Job Satisfaction. Leadership Style through Self-Efficacy does not have a significant influence on Job Satisfaction through the path coefficient results. Career Path through Self-Efficacy does not have a significant influence on Job Satisfaction through the path coefficient results. Work Environment through Self-Efficacy has a significant influence on Job Satisfaction through the results of the path coefficient.
Analysis of work life balance, job satisfaction and its effect on the performance of employees of the General Bureau of the Regional Secretariat of the Riau Islands Province Ngaliman, Ngaliman; Catrayasa, I Wayan; Khairil, Khairil
Studi Ekonomi dan Kebijakan Publik Vol. 3 No. 2 (2025): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/sekp.v3i2.5278

Abstract

Purpose: This study analyzes the influence of work-life balance, work environment, and workload on performance through job satisfaction as a mediating variable on employees of the General Bureau of the Regional Secretariat of the Riau Islands Province. Methodology/approach: A quantitative method was used with SEM-PLS analysis on data collected from 120 employees of the General Bureau, Riau Islands Provincial Secretariat. Results: Using primary data from 120 employees, this study found that work-life balance and workload have a significant influence on performance through the results of the path coefficient, meaning that the job satisfaction variable can mediate the influence of endogenous variables of work-life balance and workload on the performance variable. This can be explained by the fact that with the mediation of job satisfaction, when there is an increase in work-life balance and workload, employee performance will increase. Conclusions: Improving job satisfaction enhances performance, especially when managing workload and work-life balance. Limitations: The study is limited to one public institution and excludes factors such as leadership and compensation. Contribution: This study highlights the importance of job satisfaction as a mediator to improve employee performance in the public sector.
THE EFFECT OF COORDINATION, COMPETENCE, AND LEADERSHIP STYLE ON EMPLOYEE PERFORMANCE IN REGIONAL GOVERNMENT ORGANIZATIONS IN BINTAN REGENCY THROUGH ORGANIZATIONAL COMMITMENT AS AN INTERVENING VARIABLE Eka Maria Susanti; Ngaliman; Mohamad Gita Indrawan
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 5 (2025): October (ON-PROGRESS)
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i5.3955

Abstract

This study analyzes the influence of coordination, competence and leadership style on employee performance of Regional Government Organizations in Bintan Regency and examines the role of organizational commitment as an intervening variable. Based on SAKIP evaluation data issued by the Ministry of State Apparatus Empowerment and Bureaucratic Reform, the performance of Bintan Regency Government is still considered suboptimal, thus requiring improvement and commitment in performance management. This study uses a qualitative approach with data collection techniques through questionnaires distributed to 180 employees of Bintan Regency. The research findings reveal that improvement in competence and leadership style has a significant direct influence on employee performance and organizational commitment. Conversely, coordination is proven to have an insignificant influence on performance and organizational commitment, furthermore the indirect influence of coordination on performance mediated by organizational commitment is also insignificant. The proposed recommendations are to improve employee coordination by optimizing socialization activities, coordination and synergy, one data application and studies to support the work completion process in each field within the Regional Government Organizations of Bintan Regency.
FACTORS INFLUENCING THE WORK EFFECTIVENESS OF FUNCTIONAL EQUIVALENCY OFFICIALS ON THE IMPLEMENTATION OF BUREAUCRATIC SIMPLIFICATION POLICY THROUGH JOB SATISFACTION AS AN INTERVENING VARIABLE IN BINTAN REGENCY Ngaliman; Mohamad Gita Indrawan; Desi Efna
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 5 (2025): October (ON-PROGRESS)
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i5.3956

Abstract

This study analyzes the factors that influence Effectiveness of the Work of Functional Equivalency Officials in the Implementation of the Bureaucratic Simplification Policy in the Bintan Regency Government, with job satisfaction as an intervening variable. The legal basis for bureaucratic simplification is regulated in PERMENPANRB NO. 25 OF 2021 concerning the Simplification of Organizational Structures in Government Agencies for Bureaucratic Simplification. The negative impact of this policy that needs to be anticipated is the psychological impact on Administrators (echelon III) and Supervisors (echelon IV) who will lose their positions. Using primary data from 153Functional Officials, this study found that Compensation and Organizational Commitment have a significant direct effect on Work Effectiveness, on the other hand Job Placement is proven to have an insignificant effect on Work Effectiveness, in addition Compensation, Job Placement and Organizational Commitment have a significant effect on Job Satisfaction. Job Satisfaction has a significant effect on Work Effectiveness. In the indirect effect, Compensation and Organizational Commitment have a significant effect on Work Effectiveness through Job Satisfaction. However, Job Placement does not have a significant effect on Work Effectiveness through Job Satisfaction. The proposed recommendation is to focus on increasing work effectiveness and other aspects that have a more direct effect on the psychological impact of Administrator (echelon III) and Supervisor (echelon IV) officials who will lose their positions.
PERFORMANCE MEASUREMENT ANALYSIS RELATED TO CHANGES IN NOMENCLATURE AT THE ANIMAL, FISH, AND PLANT QUARANTINE OFFICE OF THE RIAU ISLANDS USING THE BALANCE SCORECARD (BSC) MODEL Liza Rickiany; Ngaliman; Sarmini
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 5 (2025): October (ON-PROGRESS)
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i5.3957

Abstract

Nomenclature changes in public institutions often create significant challenges for organizational effectiveness, particularly in aligning tasks, redistributing human resources, and maintaining the quality of public services. This condition is also experienced by the Animal, Fish, and Plant Quarantine Office of Riau Islands, which faces structural complexities following institutional restructuring. This study aims to analyze the organizational performance after the nomenclature change using the Balanced Scorecard (BSC) approach. The research employed a qualitative method with in-depth interviews involving key informants directly engaged in management and quarantine services. Data were analyzed through thematic coding with the assistance of NVivo software, allowing each BSC perspective to be comprehensively examined. The findings reveal that from the financial perspective, budget management is relatively efficient but still requires optimization in transparency and accountability. From the customer perspective, there is an increase in satisfaction and trust in quarantine services, showing that restructuring has strengthened public service delivery. The internal process perspective indicates positive adaptation to the new structure, although challenges remain in terms of uneven human resource distribution and regulatory adjustments. Meanwhile, the learning and growth perspective underscores the importance of continuous staff development and the integration of information technology to build an adaptive work culture. Overall, the Balanced Scorecard proves to be an effective evaluation instrument for assessing public sector performance, while also providing policy implications in terms of strengthening financial governance, redistributing human resources, and modernizing internal processes to enhance efficiency, accountability, and public service quality.
THE IMPACT OF EDUCATION, TEAMWORK, AND COMMUNICATION ON EMPLOYEE PERFORMANCE AT THE WOMEN'S EMPOWERMENT AND CHILD PROTECTION OFFICE OF THE RIAU ISLANDS PROVINCE THROUGH ORGANIZATIONAL COMMITMENT AS AN INTERVENING VARIABLE Eva Agustina; Ngaliman; Ana Faizah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 5 (2025): October (ON-PROGRESS)
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i5.3972

Abstract

This study analyzes the influence of education, teamwork, and communication on the performance of employees at the Department of Women’s Empowerment and Child Protection of Riau Islands Province, with organizational commitment as an intervening variable. The high number of cases of violence against women and children from 2020 to 2024 presents a serious challenge for government institutions in effectively carrying out their main duties and functions. This research employs a quantitative approach, using survey methods for data collection. Questionnaires were distributed to 105 employees of the Department of Women’s Empowerment and Child Protection of Riau Islands Province.The results indicate that improving education and strengthening teamwork have a significant direct effect on employee performance and organizational commitment. In contrast, communication does not significantly influence performance or organizational commitment. Moreover, the indirect effect of communication on performance through organizational commitment was also found to be insignificant. Based on these findings, it is recommended that efforts be focused on improving digital communication skills among employees, as well as other factors that have a stronger direct impact on enhancing employee performance at the Department of Women’s Empowerment and Child Protection, Population Control, and Family Planning of the Riau Islands Province.
Co-Authors Abd. Rachman Achmad, Andi Ady Kurniawan Afriyani, Nur Afrizal Afrizal Ahadian Zulseptriadi Ali Sarpudin Amit Silitonga Ana Faizah Andi M Lutfhi Andi M. Luthfi Andi M. Luthfi Astarizal Astarizal Astarizal Astarizal Balqis Balqis Bambang Satriawan Bambang Satriawan BAMBANG SATRIAWAN Bambang Satriawan Bambang Satriawan Bambang Satriawan Bambang Satriawan Basri Basri Brian Kawasi Cahyo Prayitno Catrayasa, I Wayan Chabblullah Wibisono Chablullah Wibisono Chablullah Wibisono Desi Asmanianti Desi Efna Dewi, Nolla Puspita Diana Titik Windayati Diana Titik Windayati Diana, Kurnia Dita Mistianasari Dita Mistianasari Mistianasari Donny Wirawan Edy Purnomo Eka Maria Susanti Eko Haryanto Elisabet Friska Sihombing Ely Kurniawati Etty Sri Wahyuni Eva Agustina Fachrudin Fachrudin Faizah, Ana Firaldi, Yukiko Firdaus Afwindra Fitri Sukmawati Friadi, John Gana Vige Ortega Habibi Habibi Haposan Siregar Hendra Aris Heppy Muliana Herbert Manurung Herny Setiyowati Herry Hariansyah Hijliansyah Marbun I Wayan Catra Yasa I Wayan Catra Yasa I Wayan Catra Yasa Ika Fitri Handayani Imam Sujono Indrawan, Gita Indrawan, Mohamad Gita Indrawan, Mohamad Gita Indrawan, Muhamad Gita Indrawan, Muhammad Gita Indrayani Indrayani Indrayani Indrayani INDRAYANI INDRAYANI Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Inggerit Paradila Putri Iqbal Ramadhan Khairil Khairil Lie, Lie Liharyanti, Uci Liza Rickiany Lizania Syahputri Lubis, Erni Maisuro, Maisuro Mangara Marhaban Sigalingging Maria Maria Mawarni Mawarni Meta Amelia Widya Saputri Mohamad Gita Indrawan Muammar Khaddafi Muammar Khaddafi Muammar Khaddafi3 Muliyanto, Muliyanto Mursal Mursal Naufal, Muhammad Ade Ngalimun Ngalimun Nina Anggraeni Ningrum, Meisy Pujianti Nolla Puspita Dewi Nur Andini Rianti Nurul Hizam PERMATASARI, Rizka Arsyntha PUJI LESTARI Rafiza, Raja Rahima, Sri Raymond Raymond Raynaldi Juniastito Raynaldi Juniastito Rika Regita Cahyani - Rizki Hidayat Sajiyo Sajiyo, Sajiyo Sarmini Satriawan, Bambang Satriawan, Bambang Sawaluddin Sawaluddin Sepyenita, Sepyenita Sheptya Yusnta Putri Silvia Vitri Siti Fathonah Sri Yanti Sri Yanti Sri Yanti Sri Yanti Suharto Suharto Sulikah Sulikah Sumiyati Sumiyati Susilo Budi Hartanto Syamsurizal - - Wahyu Wahyudin Wayan Catra Y Wayan Catrayasa, I Wibisono, Cablullah Windayati, Diana Titik Yanti , Sri YUNUS, Andi Zairina, Syarifah Zulkifli Eko Purwanto