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Understanding the Links between System Quality, Information Quality, Service Quality, and User Satisfaction in the Context of Online Learning Nuryanti, Yulis; Hutagalung, Dhaniel; Nadeak, Multi; Abadiyah, Siti; Novitasari, Dewiana
International Journal of Social and Management Studies Vol. 2 No. 4 (2021): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (935.668 KB) | DOI: 10.5555/ijosmas.v2i4.51

Abstract

This study aims to determine and analyze the effect of system quality, information quality, service quality on user satisfaction of online learning systems at a private university in Tangerang. The number of research samples was 429 students. The sampling technique used is simple random sampling. The analytical method used is SEM with the help of SmartPLS 3.0 software. The results showed that system quality, information quality, and service quality had a significant effect on user satisfaction of e-learning systems. The better the perception of system quality, information quality, and service quality, the more user satisfaction will increase.
Understanding the Links between Coaching, OCB, and Individual Performance among MSME Employees Nadeak, Multi; Widodo, Adi; Asbari, Masduki; Novitasari, Dewiana; Purwanto, Agus
International Journal of Social and Management Studies Vol. 2 No. 4 (2021): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (861.943 KB) | DOI: 10.5555/ijosmas.v2i4.52

Abstract

This study investigates whether increased attention paid to coaching practices affects performance, while considering the mediating effect of OCB. Data were collected from 170 MSME employees in Jabodetabek using quantitative methods and confirmatory surveys. This study shows that coaching has a positive and significant impact on employee performance, either directly or indirectly through OCB mediation. The results of this study could have significant implications for HR managerial decision making regarding the process of implementing and practicing coaching in MSME organizations. This study also helps MSME HR management to seriously assess HR development investment plans in the form of coaching practices and direct their MSME HR strategic planning.
Managing Performance and Work-Family Conflict through Social Support Asbari, Masduki; Novitasari, Dewiana; Purwanto, Agus
International Journal of Social and Management Studies Vol. 2 No. 5 (2021): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (596.304 KB) | DOI: 10.5555/ijosmas.v2i5.67

Abstract

This study aimed to measure the effect of work-family conflict and social support (supervisor, peer, and family support) on the work performance of the female employees of two private companies in Indonesia. Data collection was done by simple random sampling of 145 population of female employees. The returned and valid questionnaire results were 123 samples. Data processing was used SEM method with SmartPLS 3.0 software. The results of this study concluded that work-family conflict have a (negative) significant effect on work performance, peer support and supervisor support have a (positive) significant effect on work performance. Meanwhile, family support has not a significant effect on work performance. This new research proposed a model for building work performance among the private company employees in Indonesia through enhancing social support and manage work-family conflict.
Self-leadership to Innovation: The Role of Knowledge Sharing Asbari, Masduki; Novitasari, Dewiana; Purwanto, Agus; Fahmi, Khaerul; Setiawan, Temmy
International Journal of Social and Management Studies Vol. 2 No. 5 (2021): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1026.038 KB) | DOI: 10.5555/ijosmas.v2i5.68

Abstract

This estudy einvestigates ethe eimpact eof eself-leaderships ewithin eemployees ein ethe emanufacturing eindustry ein eIndonesia etowards eemployee einnovation eand echecks eon ethe eimpact eof emediation efrom eknowledge esharing eto ethis erelationship. e125 eemployees ein ethe emanufacturing eindustry eparticipate ein ethis eresearch. eThe eresult eof eresearch eclaimed ethat eself-leadership ehas ea epositive eand esignificant eeffect eon eknowledge esharing eand eemployee einnovation. eLikewise, eknowledge esharing ehas ea epositive eand esignificant eeffect eon eemployee einnovation. eTherefore, ethe eresult eof ethe eresearch eshowed ethat eknowledge esharing ehas ea epartial emediation eimpact eon ethe erelationship ebetween eself-leadership eand eemployee einnovation
The Homeschooling Head Performance: How The Role of Transformational Leadership, Motivation, and Self-Efficacy? Haq, Saiful; Asbari, Masduki; Sukriyah; Novitasari, Dewiana; Abadiyah, Siti
International Journal of Social and Management Studies Vol. 3 No. 1 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (967.462 KB) | DOI: 10.5555/ijosmas.v3i1.96

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This study aims to analyze the relationship of transformational leadership, motivation, and self-efficacy to the Head of homeschooling performance. This research method is quantitative with data processing tools using SPSS software. Data were obtained through the distribution of online questionnaires to 212 homeschooling teachers in Tangerang who were selected using the simple random sampling method. Based on data analysis, it can be concluded that transformational leadership has a positive effect on the head of homeschooling performance, motivation has a positive effect on the head of homeschooling performance, self-efficacy has a positive effect on the head of homeschooling performance and transformational leadership, motivation, and self-efficacy simultaneously have a positive and significant effect on the head of homeschooling performance.
Elementary School Teachers Performance: How The Role of Transformational Leadership, Competency, and Self-Efficacy? Muliati, Lisdewi; Asbari, Masduki; Nadeak, Multi; Novitasari, Dewiana; Purwanto, Agus
International Journal of Social and Management Studies Vol. 3 No. 1 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1060.9 KB) | DOI: 10.5555/ijosmas.v3i1.97

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This study aims to analyze the relationship between transformational leadership, competency, and self-efficacy on the performance of elementary school teachers. This research method is quantitative with data processing tools using SPSS software. Data were obtained through the distribution of online questionnaires to 210 elementary school teachers in Tangerang who were selected using the simple random sampling method. Based on the data analysis, it can be concluded that transformational leadership has a positive effect on teachers performance, competency has a positive effect on teachers performance, self-efficacy has a positive effect on teachers performance, and transformational leadership, competency, and self-efficacy simultaneously have a positive and significant effect on teachers performance.
Information Technology Adoption and Knowledge Sharing Intention: The Mediating Role of Leadership Style Widodo, Adi; Putra, Firdaus; Nadeak, Multi; Novitasari, Dewiana; Asbari, Masduki
International Journal of Social and Management Studies Vol. 3 No. 1 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (984.89 KB) | DOI: 10.5555/ijosmas.v3i1.105

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The purpose of this study is to investigate the effect of information technology adoption on knowledge sharing intention by involving the leadership style variable as a mediator. The sample of this research was taken from 102 lecturers of a private university in Indonesia using a simple random sampling technique and using SEM (Structural Equation Model) with SmartPLS version 3.0 software as a statistical tool. The results of this study indicate that information technology adoption has a positive and significant effect on knowledge sharing intention, either directly or through leadership style mediation. Therefore, leadership style can be a variable mediator that strengthens the influence of information technology adoption on knowledge sharing intention.
Customer Satisfaction Analysis on E-Commerce Sites: Quo Vadis The Role of Brand Leadership? Jainuri; Iskandar, Joni; Amri, Whan Augustin Ainul; Nadeak, Multi; Novitasari, Dewiana
International Journal of Social and Management Studies Vol. 3 No. 1 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (970.88 KB) | DOI: 10.5555/ijosmas.v3i1.108

Abstract

This study aims to investigate the effect of brand leadership (consisting of the dimensions of quality, value, innovation, and popularity) perceived by consumers of an e-commerce website on customer satisfaction among private college students. The sample of this research was taken from 1026 students using a simple random sampling technique and using SEM (Structural Equation Model) with SmartPLS software version 3.0 as a statistical tool. The results of this study indicate that all dimensions of brand leadership have a positive and significant effect on customer satisfaction. The quality dimension has the most influence to drive customer satisfaction on e-commerce sites. Then followed by the dimensions of value, innovation, and popularity. The study notes that consumers have logical opinions on leading brands even when they are not yet popular. Online reviews and word-of-mouth reviews can be used to increase brand popularity based on the best product quality.
Linking between Brand Leadership, Customer Satisfaction, and Repurchase Intention in the E-commerce Industry Novitasari, Dewiana; Napitupulu, Bonar Bangun Jeppri; Abadiyah, Siti; Silitonga, Nelson; Asbari, Masduki
International Journal of Social and Management Studies Vol. 3 No. 1 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (420.549 KB) | DOI: 10.5555/ijosmas.v3i1.109

Abstract

The purpose of this study is to investigate the effect of brand leadership (which consists of the dimensions of quality, value, innovation, and popularity) perceived by consumers of an e-commerce website on customer satisfaction among private college students. In addition to testing the effect of customer satisfaction on repurchase intention. The sample of this research was taken from 1026 students using simple random sampling techniques and using SEM (Structural Equation Model) with SmartPLS software version 3.0 as a statistical tool. The results of this study indicate that all dimensions of brand leadership have a positive and significant effect on customer satisfaction. Likewise, the customer satisfaction variable has a positive and very significant effect on repurchase intention among respondent students. The quality dimension has the greatest influence on increasing customer satisfaction on e-commerce sites. Then followed by the dimensions of value, innovation, and popularity dimensions.
The Role of Leadership, Teaching Factory (TEFA) Program, Competence of Creative Products and Entrepreneurship On Entrepreneurial Interest of the Vocational School Students Purwanto, Agus; Novitasari, Dewiana; Asbari, Masduki
International Journal of Social and Management Studies Vol. 3 No. 5 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (401.436 KB) | DOI: 10.5555/ijosmas.v3i5.185

Abstract

This study aims to determine the effect of leadership, teaching factory program (TEFA) & the competence of creative products and vocational school entrepreneurship. Respondents in this study were 453 students of the Vocational school program. Data was collected using primary data, namely a questionnaire about the teaching factory program, interest in entrepreneurship which was distributed to respondents online using social media. Data analysis used path analysis with SPSS software data processing tools. The results of the path analysis of the teaching factory program have a direct positive effect on the competence of creative and entrepreneurial products. The teaching factory program has a direct effect on students' interest in entrepreneurship. Creative product competence and entrepreneurship have a direct positive effect on entrepreneurial interest. With this research, schools should further improve the existing teaching factory program so that it can improve student competence and can also increase students' interest in entrepreneurship.
Co-Authors Abadiyah, Siti Adi Widodo Adiyanto Admiral Agung Ali Fikri, Muhamad Agus Purwanto AGUS PURWANTO Ahmad Fauji, Ahmad Aminiar, Cica Amiruddin, Ja'far Amri, Whan Augustin Ainul Aniyah Apriliasari, Dwi Asbari, Masduki Bambang Tri Cahyono Basuki, Sucipto Bist, Ankur Singh Chidir, Gusli Choirida Fahmalatif, Farida Fikri, Muhamad Agung Ali Gazali Gazali . Gazali Gazali Goestjahjanti, Francisca Sestri Goestjahjanti, Fransisca Sestri Gunawan Santoso Haq, Saiful Haque, Marissa GraceHaque Hasna, Shofwatun Hatta, Nadisya Rachelia Hidayati, Laily Hidayati Hutagalung, Dhaniel Indradewa, Rhian Istajib Kulla Himmy’azz JAINURI, JAINURI Joni Iskandar, Joni Juliana Juliana Juliana, Juliana Jumiran, Jumiran Karnawi Kamar, Karnawi Khaerul Fahmi Kumoro, Dwi Ferdiyatmoko Cahya Lestari, Bela Lumbantoruan, Jitu Halomoan Muliati, Lisdewi Nadeak, Multi Napitupulu, Bonar Bangun Jeppri Naurah, Syahla Nazelina, Meisya Nugroho, Yunianto Agung Nurasiah Nurasiah Nuryanti, Yulis Pebrina, Erni Taruli Pramono, Tias Purnawan, Julius Putra, Arman Syah Putra, Firdaus Qurotul Aini Radita, Fatrilia Rasyi Rahman, Yuniar Rahmawati Rahmawati, Aprilia Ramadhan, Rikky Erlangga Ristiani, Dewi Rosdiana, Dina Samsudin Santoso, Priyono Budi Sasono, Ipang Silitonga, Nelson Simorangkir, Yosua Novembrianto Siswanto, Edy Soemadi, Rd Roro Anggraini Srinita, Srinita Sudargini, Yuli Sukriyah Sukriyah, Sukriyah Sunarjo, Richard Andre Supriatna, Heri Supriyanto Susanto, Renaldy Sutardi, Didi Suwandy, Safna Deviputri Temmy Setiawan, Temmy Utami, Heryanti Waruwu, Hatoli Wihardjo, Mikael Tjokro WINANTI, WINANTI Wiratama, Jansen Young, Felina Co Yuhelmis