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Analysis of the Application of Franchising Systems on Business Performance in the Beverage Franchise Business: A Case Study of Ready-to-Drink Beverage Partners Beny Ariyanto; Sudarmiatin Sudarmiatin; Puji Handayati; Naswan Suharsono
Harmony Management: International Journal of Management Science and Business Vol. 2 No. 4 (2025): International Journal of Management Science and Business
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/harmonymanagement.v2i4.491

Abstract

This study aims to analyze the application of the franchising system on business performance in the beverage franchise business through a case study of Mitra Minuman Siap Saji. The approach used is qualitative with a case study design, with data collection techniques in the form of in-depth interviews, operational observations, and supporting documentation. The results show that the implementation of standardized Standard Operating Procedures (SOPs), franchisor support in the form of training, raw material supplies, and periodic monitoring contribute significantly to improving business stability, product quality consistency, and customer satisfaction. However, there are limitations in flexibility and several communication obstacles that have the potential to affect the effectiveness of the partnership. The relatively strict contract structure also impacts partners' perceptions of local innovation space, although it is generally still viewed as providing business security and business model clarity. These findings emphasize that a balance between franchisor control and partner autonomy, accompanied by open communication and fair contract design, is a key factor in creating sustainable business performance in a franchising system.
Analysis of Occupational Health and Safety Programs to Reduce Work-place Accidents in Nickel Mining Areas Wimar Muhammad; Agus Hermawan; Naswan Suharsono
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 14 No. 1 (2026):
Publisher : Master of Management FEB ULM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jwm.v14i1.416

Abstract

This study was motivated by the high-risk nature of mining operations and the need to ensure worker safety at PT Vale Indonesia Tbk’s nickel mining site in Sorowako. The objective was to assess the implementation and effectiveness of its Occupational Health and Safety (OHS) program, particularly in preventing workplace accidents. A qualitative phenomenological approach was employed, involving in-depth interviews with six key informants. The findings indicate that the OHS program has contributed to a notable decline in minor accidents between 2022 and 2023, largely due to safety education, consistent enforcement of procedures, and regular safety communication. Nevertheless, challenges remain—such as uneven implementation, limited employee engagement, and the prevalence of unsafe behaviors, which account for the majority of incidents. The study concludes that achieving a truly effective safety culture requires moving beyond compliance toward shared responsibility, supported by strong leadership, active workforce participation, and the adoption of innovative tools and global best practices to realize the company’s zero-harm vision.Practically, these findings offer an evidence-based roadmap for strengthening OHS systems in dynamic nickel mining environments; theoretically, this study enriches phenomenological discourse on the interplay between safety policies, human behavior, and technology within extractive industries in Indonesia.
Orientasi Kewirausahaan dan Orientasi Pasar sebagai Faktor Penentu Kinerja Usaha: Peran Mediasi Keunggulan Kompetitif pada Usaha Mikro dan Kecil Kuliner Halal di Kota Malang Abdullah As Shoib; Naswan Suharsono; Madziatul Churiyah
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.9099

Abstract

This study examines the influence of entrepreneurial orientation and market orientation on business performance through the mediating role of competitive advantage among halal culinary MSEs in Malang City. Using a quantitative approach, data were collected from 266 respondents selected via proportional purposive sampling and analyzed using PLS-SEM. The findings reveal that both orientations exert a positive and significant influence on competitive advantage and business performance, with market orientation emerging as the most dominant driver. Competitive advantage partially mediates both relationships. Halal product certification oriented toward consumer needs serves as a critical determinant of market competitiveness.
Dynamics of Family Roles in Business Decision Making: A Case Study at Teras Herritage Café, Malang Rikardus Kurnia Lango; Sudarmiatin Sudarmiatin; Naswan Suharsono; Puji Handayati
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 2 No. 4 (2025): ePaper Bisnis : International Journal of Entrepreneurship and Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v2i4.610

Abstract

This study aims to describe the dynamics of family business management at Teras Herritage Café in Malang City by highlighting role division, communication patterns, business operations, challenges, and the relationship between family and non-family employees. Using a qualitative approach with a case study strategy, data were collected through semi-structured interviews with the owner, family members, and non-family employees, as well as direct observation at the business location. The results show that café management is strongly influenced by family values, particularly the principle of mutual cooperation and role flexibility that allows all family members to be actively involved in operations. Although differences of opinion often arise, they are resolved through open communication, preventing significant conflict. The main challenges of the business include limited digital marketing, location competition, and suboptimal technical facilities. The relationship between family and non-family employees is harmonious, characterized by fair treatment and an inclusive work environment. The study's conclusions confirm that family social capital is a key strength in maintaining business stability, but strengthening the management structure, marketing strategy, and long-term planning is needed for the business to grow sustainably.
Improving the Success of Culinary MSMEs through Product Innovation, Social Capital, and Digital Marketing: A Competitive Advantage Approach Asy’ari, Ahmad Taufiqurrahman; Suharsono, Naswan; Churiyah, Madziatul
Widya Cipta: Jurnal Sekretari dan Manajemen Vol. 10 No. 1 (2026): March
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/widyacipta.v10i1.11576

Abstract

The increasingly competitive business environment encourages micro and small enterprises (MSEs) in the culinary sector to adapt through product innovation, strengthening social networks, and utilizing digital marketing to enhance business success. This study aims to analyze the effects of product innovation, social capital, and digital marketing on the business success of culinary-sector MSEs in Gresik Regency, as well as the role of competitive advantage as a mediating variable. This study employs a quantitative approach using a survey method and involves 377 respondents who are culinary MSE owners in Gresik Regency. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM–PLS) with SmartPLS 4. The results indicate that product innovation, social capital, and digital marketing have positive and significant effects on the business success of MSEs. Furthermore, these three variables also have positive and significant effects on competitive advantage. Competitive advantage is proven to have a positive and significant effect on business success and partially mediates the influence of product innovation, social capital, and digital marketing on business success. These findings confirm that the business success of MSEs depends not only on the availability of resources and marketing activities, but also on entrepreneurs’ ability to manage and transform innovation, social networks, and the use of digital marketing into sustainable competitive advantages that align with local market characteristics. This study provides practical implications for MSE owners and stakeholders in formulating integrated business development strategies to enhance competitiveness and business success in the culinary MSE sector.
DEVELOPMENT OF E-MODULES ASSISTED BY FLIPBOOK APPLICATIONS IN MARKETING SUBJECTS IN VOCATIONAL SCHOOLS Naswan Suharsono; Lintang Sufi; Rachmad Hidayat
International Education Trend Issue Vol. 1 No. 2 (2023): International Education Trend Issue July–December
Publisher : PT. BATARI EDU CALYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ieti.v1i2.224

Abstract

Learning media can contribute to improving learning outcomes. By using the right media, learners can help students learn more productively, interactively, and according to their characteristics. This research was conducted to produce media, using the Borg and Gall development model. The activity begins with the analysis of learner needs, followed by the identification of components and the design of products that are ready to be tested and revised so that they can be optimally utilized. This development research produces Flipbook-Based e-book Learning Media using Canva and Flipbook Maker Software, which can be used in Basic Marketing Subjects, professional field worker training programs, or for prospective entrepreneurs in the marketing field. Product trials were carried out in three stages, through expert testing, small group testing, and field testing stages following the education calendar in vocational schools. At the end of each testing stage, evaluation and revision activities are carried out, so that the final product can reach the ready-to-use level and has the feasibility to be utilized
Co-Authors ., ANAK AGUNG AYU SRI MARTINI ., AYU GDE CHRISNA UDAYANIE ., DEWA AYU MADE MAHAYUNI ., DR. I MADE KIRNA, M.Si. ., I NYOMAN SUARSANA ., KADEK WIRAWAN ., KD ARYA UTAMA JAYA ., NI KETUT UTAMI HANDAYANI ., Ni Luh Diani ., NI NYOMAN SUKARMINI ., Rekha Ad&#039 ., SYAMSUHARI ., Tri Rahayu A. A. Gde. Ekayana Abdullah As Shoib Achmad Basofitrah Afif Nur Rokhman Afria, Julia Agoes Windarto Agus Hermawan Agus Hermawan Agus Hermawan Agus Hermawan Agus Salim Ana Badriah . Ana Badriah ., Ana Badriah Andryan, Dwi Anjuman Zukhri ANNISA RAHMAWATI Apriani, Ni Luh Arif Isnaini Ariyanto, Beny Arlindo Do Ceu Fatima Lindo Aruna, Alby Asy’ari, Ahmad Taufiqurrahman Beny Ariyanto Bilqis Nabila Buyung Adi Dharma Casimiro Soares Damis Veri Budianto Dede Rusmana Dedi Joko Hermawan Desy Ayu Nurmala . Dewi , Ayu Putriana Dewi Zahro Pertiwi Dewi, Ni Kadek Duri Listya Djatmika W.W, Ery Try Dr. I Dewa Putu Raka Rasana,M.Ed . Dr. Iyus Akhmad Haris,M.Pd . Drs. I Ketut Dunia, M.Erg. . Drs. I Made Kirna,M.Si . Drs. I Made Nuridja, M.Pd. . Eva Puspa Asri . Eva Puspa Asri ., Eva Puspa Asri Fadia Zen Fajar Azmi Kurniawan, Fajar Azmi Fitri, Hidayatul Hakkiatul Lutpi . Handri Dian Wahyudi Hari Wahyono Haris, Iyus Akhmad Helmi Abidin Heri Pratikto I GUSTI AYU SUDEWI . I KADEK MULIASTAWAN . I Kadek Rai Suwena I Kadek Yogi Setiawan . I Kadek Yogi Setiawan ., I Kadek Yogi Setiawan I Ketut Yadnyana I Komang Sudarma I Made Candiasa I Made Indrawan I Made Suryana I Made Tegeh I Made Yudi Premana I NENGAH SANTOSA . I Nyoman Bagus Pramartha I Nyoman Suarsana I Nyoman Sujana I Nyoman Widhi Adnyana I Wayan Ardika I Wayan Edi Gunawan . I WAYAN MUDAYANTA . I Wayan Sukra Warpala I Wayan Suwendra Imam Buchori Imania, Ekklesia Iva Khoiril Mala Iva Khoril Mala Iyus Akhmad Haris Josafat Gracia Ginting Julia Afria Kadek Agus Suarmawan . Kadek Agus Suarmawan ., Kadek Agus Suarmawan Kadek Yudi Saputra . Kadek Yudi Saputra ., Kadek Yudi Saputra Kd. Derina Sariyanti . Ketut Agustini KETUT WIDISILA . Khusnia, Rif’atul Laksono Trisnantoro Lintang Sufi Lohana Juariyah Luh Retiantari Dewi . Lulup Endah Tripalupi M Luthfi Alif Utama M. Rudi Irwansyah M.Erg. Drs. I Ketut Dunia . M.Pd. Drs. I Made Nuridja . Made Ary Meitriana, S.Pd. . MADE GIRI PAWANA . Madziatul Churiyah Marcelliantika, Adinda Martha, Jefry Aulia Meitriana, Made Ary Mirna Shofa Hesti Mita Suprayatni . Moh. Faizin Mohammad Hari Mohammad Hari Mohammad Hari, Mohammad Murwani , F. Danardana NEVIATY PUTRI ZAMANI Ni Kadek Duri Listya Dewi Ni Luh Ayu Sugiantini . Ni Luh Diani . Ni Luh Eka Suryani . Ni Luh Eka Suryani ., Ni Luh Eka Suryani Ni Made Nanik Sugianti . Ni Nyoman Parwati Ni Putu Eka Sri Widiawahyuni . Ni Putu Eka Sri Widiawahyuni ., Ni Putu Eka Sri Widiawahyuni NI WAYAN SUTARMI . Ningrum, Linda Agustin Nur Qibtiyah Nyoman Dantes Nyoman Trisna Herawati Pratiwi, Titania Putri Puji Handayati Purnomo, Irfan Agung Putu Chori Suryadewi . Putu Eka Darma Jayanti . PUTU LISA KUMALA DEWI . Putu Megayanti Putu Megayanti, Putu Qibtiyah, Nur Rachmad Hidayat Rachmad Hidayat Rachmad Hidayat Rahajeng Cahyaning Putri Cipto Rahmat Hidayat Rayie Tariaranie Wiraguna Rekha Ad'Ha Norvie . Rikardus Kurnia Lango Riska Yuliana Riska Yuliana, Riska Rita Anggraini Rahayu Rivaldo Kurniawan Rudi, Jupensius Rudi Ruswita Dewi, Ida Ayu Putu Salsabila, Annisa Ayu Sigit Permansah Siti Mariana Ulfa Siti Rochani, Siti Sopiah, Sopiah SUBARONO PRI HARTOYO . Sudarmiatin Sudiarta, I Made Sudiarta, I Made Sunariyadi Sunariyadi Surya, Eka Putri Sutresni, Ni Luh Suwendra, Wayan Titis Shinta Dhewi, Titis Tri Rahayu . Tri Sugiarti Ramadhan Tsabita Khwarazmita Wayan Mudana Wayan Suwendra Wimar Muhammad Winatha, Komang Redy Wisma Miftahur Rozi Yandi, Andri Yohanes, I Nyoman