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Journal : Journal of Psychology

IMPROVING STUDENTS' SELF-OPENNESS WITH THE HELP OF WHATSAPP VIDEO CALLS DURING CYBER-COUNSELING-BASED GROUP COUNSELING Dihra Ardaly Siregar; M. Hafizh Fadilah Siregar; Sufina Dewi; Afwan Syahril Manurung
Journal of Psychology Vol. 1 No. 2 (2024): November
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jp.v1i2.1590

Abstract

This study aims to discuss the role of cyber counseling in improving guidance and counseling services, especially among adolescents, by utilizing advances in internet technology. Cyber ​​counseling (eCounseling) is a form of professional counseling service that is carried out through electronic media such as text messages, email, or video calls. Along with the development of technology, counseling services are no longer limited to face-to-face interactions, but can be done virtually, providing flexibility of time and place for clients and counselors. Physical distance is no longer an obstacle in the counseling process, making it more accessible, especially for individuals who cannot or do not want to meet counselors directly. This study examines various models of cyber counseling services, including website-based, email, and video conferencing, and their impact on increasing student self-disclosure. This study shows that cyber counseling can increase students' levels of self-disclosure by providing a safe and comfortable space to express problems without shame or anxiety. Therefore, cyber counseling services are very relevant for adolescents who need emotional support, especially in the context of psychological development that occurs during the transition to adulthood. Keywords: Cyber ​​Counseling, eCounseling, Self-Disclosure, Guidance and Counseling Services, Information Technology, Teenagers, Video Call, WhatsApp  
DIGITAL MEDIA IN DEVELOPING CYBER COUNSELING SERVICES Muhammad Farhan Azmi; Arifatuz Zahro; Afwan Syahril Manurung
Journal of Psychology Vol. 1 No. 3 (2025): Februari
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jp.v1i3.1591

Abstract

This study aims to explore the role of digital media in the development of cyber counseling services, especially through the use of WhatsApp video calls, in increasing student self-disclosure during group counseling. The method used is a literature study, which is a systematic process of collecting, reviewing, analyzing, and synthesizing various written sources such as books, scientific journals, articles, and credible online publications. Through this approach, researchers build a strong theoretical foundation and understand the latest trends and findings related to the topic being studied. The results of the study show that digital media provides easy access, time flexibility, and allows the integration of advanced technology into counseling practices. However, challenges such as ethical issues, data security, and limitations of non-verbal interaction are still obstacles that need to be overcome. On the other hand, great opportunities are open through increasing digital literacy, innovation in therapy methods, and widespread mental health awareness campaigns. With the right approach, digital media-based cyber counseling services can be an effective and inclusive solution to meet the mental health needs of the community in the digital era. Keywords: Cyber ​​Counseling, Digital Media, Self-Disclosure, Data Security, Applied Innovation