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Barin Barlian
Universitas Perjuangan Tasikmalaya
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Journal : buana informatika

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Pengaruh Gaya Kepemimpinan dan Komunikasi Terhadap Kinerja Pegawai di Gudang Distributor PT. Bina San Prima Tasikmalaya Barin Barlian
JURNAL BUANA INFORMATIKA CBI Vol 5 No 1 (2017): Buana Informatika
Publisher : LP2M CBI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.557 KB) | DOI: 10.53918/jbicbi.v5i1.23

Abstract

The purpose of this study is: to know Style Leadership, Communication and Employee Performance at Branch Mc'Donalds Tasikmalaya, to determine the effect on the Performance Leadership Style, effect and influence on the Performance Communication Leadership Style and communication together (simultaneously) on the Performance of the Mc 'Donalds Branch Tasikmalaya. Author of the research methods used in this research is descriptive and associative. Unit analysis on Warehouse Distributors Warehouse employee PT. Bina San Prima Tasikmalaya many as 31 people. The conclusion of this study is as follows. Leadership Styles on Employees PT. Bina San Prima included in the category of Pretty Good with scores of 92, but there are still below average in the dimensions of autocratic leadership. Communication on employees of PT. Bina San Prima included in the category of Pretty Good with scores of 92, but there are still below the average the dimensions Communications Diagonal. Employee Performance PT. Bina San Prima included in the category of Pretty Good with scores of 92, but there are still below average in the dimensions of quality. Leadership style influence on Employee Performance at PT. Bina San Prima at 0.2202 so H0 is rejected and HI accepted (accepted hypothesis). Communications effect on Employee Performance at PT. Bina San Prima at 0.2515 H0 and HI accepted (the hypothesis is accepted) .. 6). There is the influence of leadership style and communication together (simultaneously) on Employee Performance at PT. Bina San Prima at 0.472
Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Nasabah: (Survey Pada Nasabah PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka Barin Barlian
JURNAL BUANA INFORMATIKA CBI Vol 6 No 1 (2018): Buana Informatika
Publisher : LP2M CBI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.851 KB) | DOI: 10.53918/jbicbi.v6i1.48

Abstract

The purpose of this study is to know and analyze Product Quality and Service Quality to Customer Satisfaction. The object to be studied is PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka. The research method used is survey method. The collection of data obtained through interviews, questionnaires and literature. Population in this research is Customer at PT. Bank Rakyat Indonesia, Tbk Cabang Majalengka. By using path analysis, the study found that partially, Product Quality and Service Quality have significant influence on Customer Satisfaction. Simultaneously, Product Quality and Service Quality has a significant influence on Customer Satisfaction, So the hypothesis was verified.
Co-Authors Abdi Mutahari Atilah Adi Syahdana Nurfauzi Adi Syahdana Nurfauzi Agin Ahmad Muhaemin Agin Ahmad Muhaemin Agis Pebrian Agit Triyana Agus Peni Jaelani Ahmad, Wildanul Hakim Ai Kusmiati Asyiah Ai Kusmiyati Asyiah Ajeng Intan Mahmudah Ajeng Intan Mahmudah Ajeng Intan Mahmudah Aji Faisal Lutfie Akbar Maula Fachreza Akhsay, Mochamad Alvisyah Zanatunnisa Anggi Risnawati Anggi Risnawati Anis Wulandari, Anis Annisa Rachmania Putri Ansori, Muhammad Bahrul Arga Sutrisna Arga Sutrisna Arga Sutrisna Arga Sutrisna Arga Sutrisna Arga Sutrisna Ari Arisman Ari Arisman arif Arif Arif Arif Arif Asep Hermawan Askolani Askolani Askolani Asyiah, Ai Kusmiati Ayu Khoerun Nisa Budhi Wahyu Fitriadi Cece Rakhmat Cecep Abdul Hak Clarisa, Sonia Cucu Cahyati Dara, Nira Dya Dede Ilham Solehudin Delfi Santika Delia Mutia Sobirin Denthanika Shena Bagia Depy Muhamad Pauzy Dewi Yulianti Dhea Aprilyani Dheri Febiyani Lestari Dhiya Ahadia Shafa Didah Nurhidayah Dita Ratna Kania Dudu Risana Dudung Suryana Dudung Suryana Duri Noor Magnum Dwi Yanti Anjani Dwiki Rizki Utama Egi Dia Safitri Endah Julia Indrika Evilia Sri Yuniar Fahda Aidatul Fitroh Fahrani, Daffa Annasya Fanny Nurhasanah Fariyana Kusumawati, Fariyana Faujiah, Riska Fazdi Syah Praja Feby Febriandini Firdaus, Elanda Rachman Firmansyah, Hary Fitriana Fitriana Fitriana Fitriana Fitroh, Fahda Aidatul Fransiska Soejono Ghaling Achmad Abdul Ghonisyah Ghina Sofhi Oktaviani Gian Riksa Wibawa Gifar Fathur Rohman Gilang Tendi Abdillah Gunawan, Moch Tomi H. Ari Arisman H. Ari Arisman Haikal Pikri Haikal Pikri Hary Firmansyah Hary Firmansyah Herdis Rusyana Herdis Rusyana Heryani, Rena Hidayat, Mufti Kamil Hidayat, Ujang Rahmat Himawan Sulistio Ilham Ajie Saputra Wibawa Ilham Akbar Nugraha Ima Herdiana Indah Lupitasari Intan Rahayu Iqbal Nugraha Irawan, Irly Artiara Irma Andini Irsan Darma Santika Isha Putra Tejakusuma Jawad Nauqib Fazan Julmiansah, Yoga Kamil, Muahammad Rifqi Kartiko, Alfi Rahadya Kiki Wulansari Krisma Rama Nagara Kusuma Agdhi Rahwana Kusuma Aghdi Rahwana Lestari , Suci Putri Lestari, Suci Putri Lia Nursaadah Lismandini Lismandini Lismandini, Lismandini Lucy Dian Rosalin Lutfiah Sahara Luthfi Maolani Mardiana, Nurul Maulana, Sesep Miftah Mubarok Miftah Mubarok Mila Karmila Mila Karmila Mila Karmila Mila Karmila Moch Tomi Gunawan Mufti Kamil Hidayat Muhamad Edwin Juwana Muhamad Faiz Alawi Muhamad Gifar Arsyad Gundara Muhammad Arsyad Muhammad Denden Ramdani Muhammad Razi Fiqri Hasani Muhammad Rifat Pratama Murtadho, Naufal Mustikasari, Putri Nabila Annisa Fitri Nadhira Tsaniya Salma Hakim Nanda Namira Ramadina Nandila, Lisma Puput Neng Rindiani Sudrajat Ni Nyoman Ayu Suryandari Nira Dya Dara Nita Fauziah Oktaviani Novita Dewi Nugraha, Alwin Fralesta Nugraha, Iqbal Nugraha, Renaldy Anamal Nurhalimatu Syaidah Nurhayati, Sari Nurjanah, Endah Nurmalasari Nurmalasari Nurna Yuni Nurul Kompyurini, Nurul Nurul Mardiana Nurulaida, Rida Oktaviani, Ni Kadek Oktaviani, Nita Fauziah Panji Amanulloh Parid, Asep Patimah, Titin Praja, Fazdi Syah Pramadieta Herniwan Puja Fachri Hazami Putri Mustikasari Rafa Nur Afifah Ramdani Al Falah Ramdhani A, Naufan Renaldy Anamal Nugraha Rerdiana, Diki Restiani, Melpa Rexssa Fitriana Rezeki, Mila Sri Rida Nurulaida Rifa Melinda Nurachman Riska Faujiah Rismawan Rita Tri Yusnita Rizky Adam Fauzi Fadilla Rohman, Gifar Fathur Safitri, Egi Dia Sandra Sri Rahayu Sarah Munparidah Sekar Wangi, Ni Luh Ayu Sesep Maulana Shahnaz Tsamarotul Puadah Shahnaz Tsamrotul Paudah Sindi Febrianti Sinta Anisa Riswanda Sinta Sri Nurjanah Sintha Trisnayuni, Komang Ayu Sintia, Elis Sista Avrilyani Siti Zulfah Syahidah Sonia Clarisa Sri Ayu Agustini sri sudiarti Suci Putri Lestari Suci Putri Lestari Suci Putri Lestari Suci Putri Lestari Suci Putri Lestari suci putri lestari Suci Putri Lestari Suci Putri Lestari Sugestianita, Mitra Sulastri Sulastri Sutrisna , Arga Sutrisna, Arga Syahidah, Siti Zulfah Syahra Aliya Syahril Ramdani Syahrul Ramdani Nugraha Tanti Tiara Tatan Rusmawan Tiara, Tanti Titin Patimah Titin Patimah Titin Patimah Utama, Dwiki Rizki Utami, Anastasya Regita Wildan Maulana Yudhanta Sambharakreshna Yuni, Nurna Yuniar, Evilia Sri Yusril Fauzi Zamzam Fazrian Zamzam Fazrian