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All Journal Jurnal Bahana Manajemen Pendidikan Jurnal Teknologi dan Manajemen Informatika E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Promosi Pendidikan Ekonomi Jurnal Mirai Management Journal of Accounting and Management Innovation KOLEGIAL : Jurnal Manajemen, Bisnis, dan Akuntansi Scientific Journal of Reflection : Economic, Accounting, Management and Business SENTRALISASI Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Sketsa Bisnis JURNAL MANAJEMEN (EDISI ELEKTRONIK) Eksis: Jurnal Ilmiah Ekonomi dan Bisnis YUME : Journal of Management Jurnal Ekonomi dan Bisnis Dharma Andalas Revitalisasi : Jurnal Ilmu Manajemen International Journal of Economics Development Research (IJEDR) Prosiding National Conference for Community Service Project Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal EK dan BI Jurnal Penelitian Ekonomi Akuntansi (JENSI) Jurnal Darma Agung Jurnal Ilmu Manajemen Profitability Journal of Accounting and Management Innovation Jurnal Cakrawala Ilmiah Jurnal Ekonomi, Bisnis dan Manajemen JURNAL ILMU MANAJEMEN SABURAI (JIMS) Journal of Social Commerce Innovative: Journal Of Social Science Research Conference on Community Engagement Project (Concept) JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Public Service And Governance Journal PRIMER: Jurnal Ilmiah Multidisiplin Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka) Asian Journal of Management, Entrepreneurship and Social Science Journal of Economics and Management Panggung Kebaikan : Jurnal Pengabdian Sosial Ulil Albab Jurnal Dinamika Manajemen Jurnal Manajemen Maranatha Jurnal Ilmu Manajemen
Adi Neka Fatyandri
Universitas Internasional Batam
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Public Health Social Sciences Other

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Journal : Conference on Community Engagement Project (Concept)

 1 
Standard Operating Procedures Design and Development for Alcoffee Coworking Space Melvin Tioris; Adi Neka Fatyandri
ConCEPt - Conference on Community Engagement Project Vol 3 No 1 (2023): Conference on Community Engagement Project
Publisher : Universitas Internasional Batam

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Abstract

Alcoffee Coworking Space is a halal cafe and restaurant with a blend of three cultures, namely Indonesia, Japanesse and Western, and Alcoffee also presents a variety of food menus inspired by various cultures in the world. In a work activity within the company, there is a need to avoid work errors. The work errors usually do not have the SOP (Standard Operation Procedure) and this also affects the continuity and smoothness of a company. From this side it can be seen that in the SOP (Standard Operation Procedure) the company can help the company's partners as well as on the consumer or visitor side, the advantage of the SOP (Standard Operation Procedure) for the company is that the company will always be applied for its discipline while, for the visitors will get service good and comfortable so that visitors will feel satisfied with the cafe. The research subject is a waiter at Alcoffee Coworking Space and the object of his research is the SOP for service, supervision and training for customer satisfaction. Knowing the identity of the work activities of Alcoffee employees, the preparation and design of SOP that are in accordance with the needs of employees so that they can work better and efficiently according to their position.The design of the output of this activity is intended to be able to find an expected outcome. The output of this activity is to provide support to the Alcoffee Coworking Space company regarding the importance of Standard Operational Procedure for the company and especially for staff and employees.With the achievement of customer desires and satisfaction due to every good treatment from employees, it will certainly eliminate the occurrence of customer distrust of the company's image, because it is necessary to maintain the quality of each and even improve the quality of the staff so that they will always develop better.
Standard Operating Procedures Design and Development for Alcoffee Coworking Space Melvin Tioris; Adi Neka Fatyandri
ConCEPt - Conference on Community Engagement Project Vol. 3 No. 1 (2023): Conference on Community Engagement Project
Publisher : Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Alcoffee Coworking Space is a halal cafe and restaurant with a blend of three cultures, namely Indonesia, Japanesse and Western, and Alcoffee also presents a variety of food menus inspired by various cultures in the world. In a work activity within the company, there is a need to avoid work errors. The work errors usually do not have the SOP (Standard Operation Procedure) and this also affects the continuity and smoothness of a company. From this side it can be seen that in the SOP (Standard Operation Procedure) the company can help the company's partners as well as on the consumer or visitor side, the advantage of the SOP (Standard Operation Procedure) for the company is that the company will always be applied for its discipline while, for the visitors will get service good and comfortable so that visitors will feel satisfied with the cafe. The research subject is a waiter at Alcoffee Coworking Space and the object of his research is the SOP for service, supervision and training for customer satisfaction. Knowing the identity of the work activities of Alcoffee employees, the preparation and design of SOP that are in accordance with the needs of employees so that they can work better and efficiently according to their position.The design of the output of this activity is intended to be able to find an expected outcome. The output of this activity is to provide support to the Alcoffee Coworking Space company regarding the importance of Standard Operational Procedure for the company and especially for staff and employees.With the achievement of customer desires and satisfaction due to every good treatment from employees, it will certainly eliminate the occurrence of customer distrust of the company's image, because it is necessary to maintain the quality of each and even improve the quality of the staff so that they will always develop better.
Co-Authors ., Tina Adzra Afifah Pratiwi Aisyah Fitriana Alex Alex Alfred Joven Alif Ananda Pratama Alvina, June Ananda, Anggun Dea Andriani Fahira Angel Angel Angel Angel Angelica Vivian Chrysti Angelina, Winna Anggun Dea Ananda Anisa Yessika Nababan Annisya Mega Dwi Handayani Antonio Tantra Wijaya Benedicte Hartono* Calvin Calvin Carol Carol Carol, Carol Caroline Angelina Chairunisa Aj Reqha Christini, Julia Cindy Hartono Clarissa, Felicia Daniel Oktaf Theosandoro Defen Defen Desi Pratama Deviana Lie Deviana Lie Devlin Wang Eason Prisco Edvan Suwandi Ela Rahmawati Ella Triana Wirawan Eric Gilbert Saputra Eric Kingsman Evelyn Loo Evi Silvana Muchsinati Fajar, Inayah Alifia Febbryan Zhangrinto Fellia Rivanti Fenny Ferdinand Ferdinand Feriady Darma Saputra, Osgood Fion Jennifer Fiona Fiona Fiona Fiona Fitriana, Aisyah Frendy Frendy Go, Michelle Guo, Bernard Hartono*, Benedicte Hendro Hendro Inayah Alifia Fajar Iveren Monica Jackson Jackson Jackson Jackson Jackson, Jackson James Valentino Janes Tan Jason Jason Yodiputra Jeny Jeny Jeremy Kent Jerry Jerry Jerry, Jerry Jesslyn Jesslyn Jesson Lim Jessyka Jessyka Jesty Jesty Jimmy Lim Joan Goh Jolin Jolin Jollin Jollin Jollin, Jollin Jovi Ong Jovina Jovina Jovina, Jovina Joycelin Joycelin Julius Kurnaedi Jumi Liana June Alvina Junes tin Junianto Junianto Karina Rusyen Katherine Katherine Kelly Kelly Kelvin Kelvin Kendri Setiawan Khesi Khesi, Khesi Kingsman, Eric Kingsman, Eric Lim, Arvin Lina Lina Lusiana Lylya Shanty Malvin Agustino Manurung, Windy Octaviana Maryati Maryati Maryati Mashita Ayuni Melinda, Rieza Melson Melson Melvin Tioris Merlin Leona Michelle Go Michelle Michelle Michelle Michelle Michelle Selvia Liu Mitha Veronica Moderin Mon, Muhammad Donal Mualifah Nurhidayati Nancy Nancy Ng, Selina. Nicholas Sunaidi Nico Hadi Nita Zunara Nita Zunara, Nita Novi Angelina Nur Hadiyati Nurlaila Nurlaila Nurul Jofia Nurul Jofia Ong, Jovi Osgood Feriady Darma Saputra P Purwanto Patricia Patricia Pratama, Desi Putri Surya Sri Rahayu Rahmadhanti Renaldi, Angelina Julia Rezky Dwiham Ginting Richard Ng Richmond, Richmond Ricky Tan Rina Anggraini, Rina Rio Fernando Rizal Verandi Roger Candra Wijaya Sabella, Delfina Muthia Sandra, Novi Sandy Putra Saw liong Selina Phang Selina. Ng Selli Selli Selly Selly Selvia Eka Marliana Senly Senly Sentoso, Antony Shechah Majesty Shelly Elida Shelvi Shelvi Sheril Fitri Riana Shirlyn Shirlyn Shirlyn, Shirlyn Shofiy Shofiyah Shofiyah, Shofiy Silvia Salim Silvia Salim Sonata, Vina Stella Stella Steven Steven Sunaidi, Nicholas Tan Le Xuan Teddi Firmawan Teddy Ong Thea Evanglista br Surbakti Theosandoro, Daniel Oktaf Theosandoro, Daniel Oktaf Tiara Maharani Tiara Maharani, Tiara Trillian Lim Valentina, Eni Valentino, James Vanders, William Vanessa Flesya Vina Sonata Vivianti, Weni Wenny Wijaya, Antonio Tantra Wiko Alexandro William William Vanders William William Willien Agustian Wilyanto, Adi Winda Fionita Sitorus Winda Fionita Sitorus Windyana Yang Winna Angelina Yessa Natasha Yessa Natasha Yulia Herman Yusuftan, Leonard Suryadi Yuswardi yuswardi, Yuswardi Zaky, Muhammad Farhan Zidane Huang Zidane Zidane