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PENGARUH TOXIC LEADERSHIP DAN STRES KERJA TERHADAP KINERJA KARYAWAN DI SURABAYA DENGAN KOMUNIKASI SEBAGAI VARIABEL INTERVENING Nuradi Mulya Razaq; Siti Mujanah; Achmad Yanu Alif Fianto
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 11 No. 4 (2024): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v11i4.1371

Abstract

This research aims to analyze the influence of toxic leadership and work stress on employee performance in Surabaya with communication as an interverning variable. In various companies there are still toxic leaders who make employees uncomfortable which can cause employee performance to be less than optimal, and work stress caused by the work environment and excessive workload can affect employee performance, therefore good communication is maintained. In this research, samples were taken using an online questionnaire which was distributed to 100 employee respondents in Surabaya so that the data used a 1-5 Likert scale and this analysis was processed using the Structural Equation Modeling (SEM) approach with Partial Least Squares (PLS). ) method. So the results of this research show that communication has a positive effect on employee performance, toxic leadership has a significant effect on communication variables, toxic leadership has a positive effect on employee performance, work stress has a negative and insignificant effect on communication and employee performance. , toxic leadership has a significant positive effect on performance. employee. employees through communication as an intervening variable. The research results show that the level of toxic leaders among employees in Surabaya can be minimized by providing communication between employees and superiors so that it can increase employee comfort in carrying out employee performance. This communication has a positive impact on employee performance at the Surabaya Company.
The Effect of Marketing Capability and Brand Reputation on Brand Loyalty of Tomoro Coffee through Competitive Advantage as a Meditation Variable Viando, Feterrido Wahyu; Paramitha, Intan Tirzana; Mujanah, Siti; Fianto, Achmad Yanu Alif
International Journal of Economics (IJEC) Vol. 4 No. 1 (2025): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v4i1.1214

Abstract

The purpose of this research is to analyze the influence of marketing capabilities and brand reputation on competitive advantage and brand loyalty among Tomoro Coffee customers in Surabaya. This study employs a quantitative research design using a cross-sectional method. The sample used in this research consisted of 100 respondents who are Tomoro Coffee customers residing in Surabaya. Sampling was conducted randomly through an online questionnaire using a Likert scale. Data analysis was carried out using the Structural Equation Modeling ( SEM ) approach with the Partial Least Squares ( PLS ) methodology. The results of this research indicate that marketing capability and brand reputation have a positive and significant effect on competitive advantage. Competitive advantage, in turn, has a positive and significant effect on brand loyalty. Marketing capability has a negative and insignificant effect on brand loyalty, whereas brand reputation exerts a positive and significant effect on brand loyalty. Furthermore, brand reputation has a significant influence on brand loyalty through competitive advantage as a mediating variable, while marketing capability demonstrates an insignificant effect on brand loyalty through competitive advantage as a mediating variable. The implications of this research suggest that Starbucks and other business actors can enhance their performance measurement systems related to marketing capability, brand reputation, competitive advantage, and brand loyalty. These improvements are essential for maintaining and strengthening their competitive position in the market. Keywords : Marketing Capability, Brand Reputation, Competitive Advantage, Brand Loyalty, Tomoro Coffee
Pengaruh Customer Experience & Customer Trust Terhadap Repurchase Intention Di KKV Makassar Dengan Impulsive Buying Sebagai Mediator Amelia, Azarine Nahdah; Munajah, Siti; Fianto, Achmad Yanu Alif
Ecobuss Vol 12 No 2 (2024): Jurnal Ilmiah Ecobuss, Volume 12, No 2, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/ecobuss.v12i2.1944

Abstract

This research aims to investigate the influence of customer experience and customer trust on repurchase intention through impulsive buying as an intervening variable in KKV customers. The population used in this study consisted of KKV customers in Makassar City. Data were collected through the distribution of questionnaires in Google Form. The sampling technique used was non-probability with convenience sampling. The sample used consisted of 79 respondents. The data analyzed using SPSS statistical software version 23 then were processed and analyzed through descriptive statistical tests, validity tests, reliability tests, classical assumption tests, linear regression tests, and moderator variable tests. This study indicate that customer experience has a positive and significant effect on impulsive buying, customer trust does not have a significant effect on impulsive buying, customer experience does not have a significant effect on repurchase intention, customer trust has a positive and significant effect on repurchase intention, impulsive buying has a positive and significant effect on repurchase intention, impulsive buying has a positive and significant effect as a intervening variable of customer experience on repurchase intention, and impulsive buying does not have a significant effect as a intervening variable of customer trust on repurchase intention.
Optimization of Human Resource Strategies by Investigating Employee Work Safety, Physical Health, and Psychological Well-Being Within a Moderated Well-Being Framework Bilad, Dava Imadul; Agung Harikusuma Nugroho; Siti Mujanah; Achmad Yanu Alif Fianto
Jurnal Ekonomi Vol. 13 No. 04 (2024): Edition October -December 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The integration of well-being frameworks into human resource (HR) strategies has become essential for improving employee performance, retention, and organizational success. This study explores the impact of optimized HR strategies on organizational outcomes by focusing on employee safety, health, and well-being. The research employs a qualitative approach, analyzing key HR practices and their influence on workplace culture, employee satisfaction, and long-term sustainability. The objective of this study is to identify effective HR interventions that enhance employee well-being, leading to increased productivity, reduced turnover, and a positive organizational culture. The findings highlight that initiatives such as health programs, professional development opportunities, and flexible work arrangements significantly improve employee motivation and job satisfaction. Furthermore, prioritizing well-being reduces absenteeism and turnover rates, strengthening organizational stability and competitiveness. The discussion emphasizes the long-term benefits of investing in employee well-being, including enhanced innovation, resilience, and alignment with corporate social responsibility goals. Organizations that foster a supportive and inclusive workplace culture experience measurable improvements in both employee performance and business outcomes. In conclusion, HR strategies centered on well-being create sustainable organizational success by nurturing a healthy, engaged, and loyal workforce. These practices position organizations to adapt to challenges, drive growth, and maintain long-term competitiveness in an evolving global landscape.
The Effect of Customer Engagement, Customer Experience and Brand Love on Behavioral Intention in E-Commerce Users: The Role of Trust as a Moderation Variable Fandi Pratama Putra; Ida Bagus Cempena; Achmad Yanu Alif Fianto
International Journal of Economics, Business and Innovation Research Vol. 4 No. 01 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Advances in digital technology have transformed interactions and transactions in e-commerce. This study analyzes the influence of customer engagement (cognitive, affective, behavioral), customer experience, and brand love on behavioral intention, with trust as a moderating variable. Data from 100 respondents of e-commerce users were analyzed using SEM-PLS. The results showed that all of these factors had a significant positive effect on behavioral intention, except for the insignificant relationship between behavioral customer engagement and brand love. Trust has been shown to moderate the relationship between customer experience and behavioral intention, as well as brand love and behavioral intention, amplifying the positive impact of customer experience and brand love. This research emphasizes the importance of trust in building customer loyalty and provides insights for consumer-focused marketing strategies in the e-commerce industry.
The Influence of Instagram Social Media Exposure, Product Quality, and Price Perception on Purchasing Decisions with Brand Image as an Intervening Variable (Study on the Instagram Account @handmadeshoessby) Regita Octavia; Ida Bagus Cempena; Achmad Yanu Alif Fianto
International Journal of Economics, Business and Innovation Research Vol. 4 No. 01 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study was to determine the effect of Instagram social media, product quality, price perception on purchasing decisions with brand image as an intervening variable. This study uses a quantitative approach, this research is included in causal quantitative research. The population in this study were followers of the @handmadeshhoessby Instragram account which amounted to 908,000 followers. Based on calculations, the sample in this study was rounded up to 400 followers of the @handmadeshhoessby Instragram account. The sampling technique in this study used probability sampling techniques. The results of this study are Instagram social media exposure has an effect on purchasing decisions, product quality has an effect on purchasing decisions, price perception has an effect on purchasing decisions, Instagram social media exposure has an effect on brand image, product quality has an effect on brand image, price perspective has an effect on brand image, brand image has an effect on purchasing decisions, brand image can mediate the effect of Instagram social media exposure on purchasing decisions, brand image can mediate the effect of product quality on purchasing decisions, brand image can mediate the effect of price perception on purchasing decisions.
The Influence of Environmental Performance and Corporate Reputation on Financial Performance with Corporate Social Responsibility as an Intervening Variable Phitaloka, Nimas Galuh; Dearani, Ninka; Abdianto, Ahmad; Mujanah, Siti; Fianto, Achmad Yanu Alif
International Journal of Economics (IJEC) Vol. 4 No. 1 (2025): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v4i1.1223

Abstract

This study aims to examine the impact of environmental performance and corporate reputation on financial performance, with Corporate Social Responsibility (CSR) serving as an intervening variable. CSR, which reflects a company's social responsibility, is suspected of acting as a bridge that strengthens the relationship between environmental performance, corporate reputation, and financial performance. In the highly competitive business era, environmental performance and corporate reputation, particularly in achieving optimal financial performance, are important factors that influence a company's success.The study uses secondary data from the annual reports of companies listed on the Indonesia Stock Exchange (IDX) and employs path analysis to test the causal relationships between variables. The results show that environmental performance and corporate reputation have a positive influence on financial performance, both directly and through CSR as an intervening variable. These findings provide important implications for company management to pay more attention to environmental and social aspects in their business strategies to sustainably improve financial performance
Pengaruh Norma Subjektif dan Kewajiban Moral terhadap Kepatuhan Wajib Pajak dimediasi Sikap Wajib Pajak : Studi Pada Wajib Pajak Kendaraan Bermotor di Kota Surabaya Nanda Pinandita Ramadhani; Siti Mujanah; Achmad Yanu Alif Fianto
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 1 (2024): Desember : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v12i1.3637

Abstract

Taxes are a source of state financing and a regulatory tool in implementing government policies. This research investigates the influence of Subjective Norms and Moral Obligations on Taxpayer Attitudes. Also investigate whether Taxpayer Attitudes are a good mediator. This study conducted a survey of motor vehicle taxpayers in the city of Surabaya. Using a purposive sampling method with the sample criteria being taxpayer respondents who are processing motor vehicle taxes in the city of Surabaya, 155 respondents. The data was then analyzed using Structural Equation Modeling. The findings show that subjective norms and moral obligations make a positive contribution to taxpayer attitudes. Research also proves that taxpayer attitudes mediate the relationship between subjective norms and moral obligations on taxpayer compliance. This study contributes to understanding taxpayer behavior by using a framework of taxpayer attitudes and taxpayer compliance with motor vehicle taxes, which can also be applied to other taxpayers.
Pengaruh Kepuasan Kerja dan Dukungan Organisasi yang Dirasakan terhadap Niat untuk Tinggal Dimediasi Komitmen Organisasi : (Studi Kasus di PT.Wangta Agung Surabaya) Wiwit Lusiana; Siti Mujanah; Achmad Yanu Alif Fianto
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 1 (2024): Desember : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v12i1.3638

Abstract

Job satisfaction is one thing that triggers the intention to continue working at a company. This research investigates the influence of job satisfaction and perceived organizational support on organizational commitment. Also investigate whether organizational commitment is a good mediator. This study conducted a survey of employees at PT Wangta Agung Surabaya. Using a purposive sampling method with sample criteria being employees who had worked for at least 1 year, 94 respondents were obtained. The data was then analyzed using Structural Equation Modeling. The findings show that job satisfaction and perceived organizational support make a positive contribution to organizational commitment. Research also proves that organizational commitment mediates the relationship between job satisfaction and perceived organizational support on employee intention to stay. This study contributes to understanding employee behavior by using the framework of Organizational Commitment and Intention to Stay in service companies, which can also be applied to other public companies.
Pengaruh Pengembangan Alutsista dan Artificial Intelligence terhadap Kinerja Prajurit Melalui Komitmen Organisasi Sebagai Variabel Interveyanuning di Batalyon Intai Amfibi 2 Korps Marinir, Surabaya Bayu Abiantoro; Siti Mujanah; Achmad Yanu Alif Fianto
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 1 (2024): Desember : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v12i1.3640

Abstract

Soldier performance cannot be separated from the role of the organization. This research investigates the influence of the development of defense equipment and artificial intelligence on soldier performance. Also investigate whether organizational commitment is a good mediator. This study conducted a survey at the Surabaya Marine Corps 2nd Amphibious Reconnaissance Battalion. Using a saturated sampling method, and a research sample of 102 respondents, the data was then analyzed using Structural Equation Modeling. The findings show that the development/modernization of defense equipment and artificial intelligence makes a positive contribution to organizational commitment. Research also proves that organizational commitment mediates the relationship between artificial intelligence and soldier performance, while it does not mediate the relationship between defense equipment development and soldier performance. This study contributes to understanding organizational behavior by using a framework for the development of defense equipment and artificial intelligence in the 2nd Amphibious Reconnaissance Battalion of the Surabaya Marine Corps, which can also be applied to other general organizations.
Co-Authors A Triartomo A.A. Ketut Agung Cahyawan W Aan Ari Permana Abdianto, Ahmad Abdul Aziz Abdul Halik Abdul Halik Abdullah Khoir Riqqoh Abdullah Khoirriqoh Achmad Ridho Sahaja Adam Maulana Agung Harikusuma Nugroho Agung Tri Yunanto Agung, Ananda Kusuma Agus Agus Agus Pawitra Agus, Taufiq Ahmad Marzuqi Aldi, Mukhamad Fauzan Alexander Dimas KP Ali Abdullah, Ali Amelia Kusniawati Amelia, Azarine Nahdah Ana Pertiwi Andreas Alfred Savero Putra Angga Dutahatmaja Anggun Wida Prawira Anisah Khoirotun Aprilia, Fina Arif Hartadi Ario Bagus Nugroho Ayuwangi, Bunga Azel Naufal Baharuddin Adam Priyatmanto Baiq Handayani Rinuastuti Bayu Abiantoro Bela Septiana Bilad, Dava Imadul Brian Harmanda, Brian Cahyani, Regita Candraningrat, Candraningrat Charles Sidauruk Cloudya, Afifah Daniel Kurniawan Darmayanto, Darmayanto Darwin Yuwono Riyanto, Darwin Yuwono De Partho, Alviano Dea Anindyta Putri Latul Dearani, Ninka Dedi Junaedi Dewi Nurhayati Dhika Yuan Yurisma Diana Mukhbitah Sary Dimas Nugroho Azis Permadi, Dimas Nugroho Azis Dimitha Anggraeni Putri Suryani Dinda Masfufah Hasyl Djumaiyah Djumaiyah Dominggo Bayu Baskara Dony Bagus Kresnadana, Dony Bagus Dutahatmaja, Angga Duvan Samudra Laisoka Dwi Ayu Rakhmawati Dwi Fitrianti Dwiki Setya Prayoga Edi Gunawan Edwin Indra Tesno Eka Safitri Ernawaty, Lisa Ervina Ervina Esti Sumirat Evi Farsiah Utami, Evi Farsiah Faiza, Garwa Fandi Pratama Putra Farhan Ali Febrian Dimas J. Wibowo Febrian Sugianto, Febrian Febriyanti Dwi Wulandari Fenty Fahminansih Fenty Fahminnansih, Fenty Fiorentino, Kevin Firmandi Tasqia Fitri, Pipit Fadilatul Gede Danu Arya Santika Gilbert Billy Rivaldo Matahurila Hamlatul Arsy, Awlya Hanjaya, Yahya Kurnia Hardman Budiardjo, Hardman Hardman Budiharjo Hartono, Rakhmad Sugih Haryanto Tanuwijaya Helen Dwi Magdalena, Helen Dwi Helmy Widyantara Ida Bagus Cempena Ilham Putra Arifin, Mohamad Januar Wibowo Jessy Octavia Andrele K. Alfons, Susana KARIMAH, NURUL Karsam Karsam Kautsar, Careen Adhania Kevin Fiorentino Khanissuma, Erwan Kristin, Asbari Nurpatria Kurniawan, Mateus Andhi Kusumaningrum, Sari Dewi Lau Go’o, Maria Alni Laurentius ST Gomo Tumanggor Layalia, Aghnia Lilik Faiqotul Himmah Lisnawaty Lisnawaty, Lisnawaty Lusiana, Wiwit Mahardika Prasetya Mahilda Sofy Islandy Martinus Sony Erstiawan Maulaningrum, Pristiya Mochamad Aziz Moh Afrizal Ghozali, Moh Afrizal Moh Argy Hariran H Much. Rahmad Hidayat Muh Bahruddin Muhammad Nizar Firmansyah Munajah, Siti Mutiara, Dista Septyas Nanda Pinandita Ramadhani Naomi Natassia, Naomi Nekky Rahmiyati Nindya Prastitah Shinta Dewi, Nindya Prastitah Shinta Nitte, Eka Putri Prinanda Norma Amaliah Novan Andrianto Novan Ardianto Nugroho, Ario Bagus Nur Dyanto Riski Ridhani, Nur Dyanto Riski Nur Rahmad Alfin Mustaqim Nuradi Mulya Razaq Oksatana, Miga Okta Antika Prasetiya Paramitha, Intan Tirzana Pasaribu, Betsy Tiurma Phebii Kurnia Diajeng Challtis, Phebii Kurnia Diajeng Phitaloka, Nimas Galuh Prasetyo, Seto Wahyu Pratama, Raditya Yuniar Alfani Prawira, Anggun Wida Primasatria, Valdo Hana Pristiya Maulaningrum Putra, Andreas Alfred Savero Putra, Andreas Alfred Savero Putri Khusnul Khotimah Putri Trivia, Dyva Rachmat Isa Asera Nempung Rahayu Shinta Rahayu Shinta Rahmawati, Dwi Yana Raissa Daniswara Regita Cahyani Regita Octavia Regita Octavia Riandi Fiyelex Selmury Ricky Ardyana Firmansyah Riska Ajeng Anggraini Riyanto, Asis Rizki Ardiyanti Putri, Rizki Ardiyanti Rohry Dinda Pinasti Rudi Santoso Rudi Santoso Rudi Santoso Rudi Santoso, Rudi Sari, Beta Setiyawan, Mochamad Bagus Shinta, Rahayu Sidauruk, Charles Sigit Prayitno Yosep Sinta Dewi Anggraini Siswati, Ayu Siti Asiyah Siti Mujanah Siti Mujanah Siti Mujanah Siti Munajah Sri Suhandiah Stephen Lauwrentius, Stephen Suci Harira Sari Hatuina Sugiharto Adhi Cahyono, Sugiharto Adhi Suhardi Suhardi Suryani, Dimitha Anggraeni Putri Sutikno Sutikno Thobari, Muhammad Burhanuddin Thomas Hanandry Dewanto Titin Wahyuni Tonny Aries Wijaya, Tonny Aries Tumanggor, Laurentius St Gomo Utomo, Ekwan Setyo Viando, Feterrido Wahyu Wahyuni, Ratna Dwi Wibowo, Bima Ardiyanto Winda Dwi Octavia Wiratama, Alif Kurniawan Wiwit Lusiana Yosep F. Maskim Zaenal Arifin