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Pengaruh Kualitas Pelayanan dan Harga Terhadap Niat Berkunjung Ulang dengan Kepuasan Pelanggan Sebagai Variabel Intervening pada kebun Binatang Surabaya Mochamad Aziz; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6859

Abstract

Service quality is one of the things that triggers repeat visit intentions to tourist attractions. This study investigates the effect of service quality and price on customer satisfaction. It also investigates whether customer satisfaction is a good mediator. This study conducted a survey on tourists at the Surabaya Zoo. Using purposive sampling method with sample criteria are tourists who have visited at least 2 times, 94 respondents were obtained. The data was then analyzed using Structural Equation Modeling. The findings show that service quality and price contribute positively to customer satisfaction. The study also proved that customer satisfaction mediates the relationship between service quality and price on tourists' repeat visit intention. This study contributes to understanding consumer behavior using the framework of customer satisfaction and revisit intention in tourism service objects, which can also be applied to other general companies.
Peran Stres Kerja dan Komitmen Organisasional pada Pengaruh Konflik Pekerjaan Terhadap Kinerja Pegawai di PLN Distribusi Jaringan Surabaya Timur Arif Hartadi; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6865

Abstract

One thing that can affect employee performance is work stress, which is a condition of tension that affects the emotions, way of thinking and physical condition of employees. This research investigates the influence of job stress and organizational commitment on job conflict. Also investigate whether work conflict makes a good mediator. This study conducted a survey of employees at the PLN East Surabaya Distribution Network. Using the saturated sampling method, on 102 employees. The data was then analyzed using Structural Equation Modeling. The findings show that work stress and organizational commitment make a positive contribution to work conflict. Research also proves that work conflict mediates the relationship between work stress and organizational commitment on employee performance. This study contributes to understanding employee behavior by using a framework of job conflict and employee performance in state companies, which can also be applied to other public companies.
Analisis Bibliometrik : Tren Penelitian Kinerja Keuangan pada Usaha Mikro, Kecil dan Menengah (UMKM) Ervina Ervina; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6881

Abstract

Several scientific publications related to Financial Performance have been carried out, in the Financial Performance of MSMEs there are several factors that have the potential to influence the financial health of an MSME to achieve long-term sustainability and success . This article aims to provide information regarding research trends that have been published regarding financial performance in the period 2019-2024. The method used in this research is to identify the number of journals using Harzing's Publish or Perish software, as well as bibliometric analysis using VOSviewer. The research results show that there are 200 publications with 26178 citations and 5235.60 citations/year that discuss Financial Performance. There are five main clusters based on the results of bibliometric analysis. This article also provides information related to research topics that have not been widely conducted so that it can provide benefits to stakeholders who may need it for further research.
Analisis Bibliometrik: Tren Penelitian Kesulitan Keuangan di Indonesia Djumaiyah Djumaiyah; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6889

Abstract

There are many academic publications on the topic of financial hardship. Financial problems themselves are a situation that must be avoided by business people in a corporate organization. In addition, financial difficulties are a situation that is not only detrimental to the company but also to investors. It is important to know the condition of the company in order to avoid financial reporting, so it is very important to carry out research regarding this matter. The purpose of this article is to provide information regarding published research related to financial reporting that occurred in the period 2017 – 2023. The method used in this research is to identify journals using Harzing's Publish-or-Perish software, as well as bibliometric analysis using using the VOSviewer technique. The research results show that there are 998 publications with 9294 citations and 1327 citations per year that discuss financial issues. Referring to the results of the VOSviewer analysis, there are five large clusters. This article will provide information related to research topics that have not been widely conducted so that it can provide benefits to stakeholders who may need it for further research purposes.
Peran Penting Afiliasi dan Influencer dalam Mengubah Perilaku Konsumen untuk Pemasaran Produk di Era Digital: Perspektif TikTok Regita Octavia; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6890

Abstract

This research aims to find out the important role of affiliates and influencers in consumer behavior towards product marketing in the digital era from a TikTok perspective. This research uses a systematic literature review method with the help of the publish or perish application. Influencer marketing has become an important strategy for brands to reach target audiences. Influencers have the power to influence consumer behavior through their content and recommendations, which is an important part of product marketing in the digital era. TikTok is emerging as an important platform for influencer marketing, with its short video format and large user base making it an attractive platform for brands to reach an easier demographic. Apart from that, affiliates also play an important role in changing consumer behavior by promoting products or services through social media platforms. Therefore, the role of affiliates and influencers in transforming consumer behavior for product marketing in the digital era is very important
Analisa Bibliometrik Terhadap Kinerja Keuangan Muhammad Nizar Firmansyah; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6946

Abstract

There have been several scientific publications related to financial performance; Financial performance is a description of a company's financial condition in a certain period regarding aspects of raising funds and distributing funds, which are usually measured by indicators of capital adequacy, liquidity and profitability. This article aims to provide information regarding research trends that have been published on the topic of financial performance in the period 2018-2023. The method used in this research is to identify the number of journals using Harzing's Publish or Perish software, as well as bibliometric analysis using VOSviewer. The research results showed that there were 54 publications with 16 citations and 2.67 cites/year that discussed financial performance. There are five main clusters based on the results of bibliometric analysis. This article also provides information related to research topics that have not been widely conducted so that it can provide benefits to stakeholders who may need it for further research.
Pengaruh Burnoutdan Self Efficacy Terhadap Organizational Citizenship Behavior dan Kinerja Karyawan pada PT. Kelapa Sawit Kabupaten Sambas Kalimantan Barat Suci Harira Sari Hatuina; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6965

Abstract

High self-efficacy will achieve better performance because the individual has strong motivation, clear goals, stable emotions and the ability to perform activities or behavior successfully. Self-efficacy reflects an individual's belief in his or her ability to carry out a task at a specific level of performance. Self-efficacy is a belief that arises from having self-confidence in one's ability to carry it out. This research aims to examine the influence of burnout and self-efficacy on Organizational Citizenship Behavior and employee performance at PT. Sambas Regency Oil Palm, West Kalimantan. Data collection in this research was carried out using a questionnaire which was answered directly by the respondents via a Google Form link. Questionnaires that have been completed by respondents will automatically be seen on the link for filling in the respondent's questionnaire which will then be tabulated in Microsoft Office Excel 2007 and processed using the SPSS program.
Pengarauh Burn Out dan Beban Kerja Terhadap Motivasi Kerja Serta Dampaknya Terhadap Kinerja Karyawan PT. Bawang Mas Pamekasan Febrian Dimas J. Wibowo; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6971

Abstract

Burnout occurs due to high work pressure and high demands on the results of work carried out by employees, the work environment can also influence an employee's burnout, this decline in employee quality will have fatal consequences for the company, if this is not paid attention to by the company it will be detrimental company. These employees carry an increasingly heavy workload due to the imbalance between demands and the employee's abilities, employees who experience stress will always be filled with feelings of anxiety, tension, easily feel awkward and frustrated as well as psychosomatic complaints. The sample from this research was all 73 employees of PT. Bawang Mas in Pamekasan Regency using a saturated sampling technique. According to Arikunto (2012: 104) if the population is less than 100 people, then the sample size is taken randomly, but if the population is greater than 100 people, then 10-15% or 20-25% of the population can be taken. Based on this research, because the population is not greater than 100 respondents, the author took 100% of the population in DISKOMINFO, namely 73 respondents. Thus, the use of the entire population without having to draw research as a unit of observation is called a census technique.
Pengaruh Gaya Kepemimpinan dan Teknologi Informasi Terhadap Kinerja Pegawai Melalui Motivasi Sebagai Variabel Intervening Mukhamad Fauzan Aldi; Siti Mujanah; Achmad Yanu Alif Fianto
MES Management Journal Vol. 3 No. 2 (2024): MES Management Journal 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mesman.v3i2.375

Abstract

This research uses a Partial Least Square (PLS) based Structural Equation Model (SEM) to examine the influence of leadership style and information technology on employee performance through motivation as an intervening variable. The research focused on the Pasuruan Regency Population and Civil Registry Service (Disdukcapil), with a population of 120 employees who are directly involved in the Management of the Population Administration Information System. A sample of 92 employees was selected using the Slovin formula as research respondents. The research results show that leadership style has a positive and significant direct influence on employee performance, as well as strongly influencing their motivation. Motivation has also been proven to have a very significant impact on employee performance. However, information technology does not have a significant direct effect on employee performance in the context of managing population administration information systems. However, information technology has a positive and significant impact on employee motivation, which indirectly improves their performance. A balance between an effective leadership style and the appropriate use of information technology in a dynamic and complex work environment is very important to increase employee motivation and performance at the Pasuruan Regency Dukcapil Office.
Peningkatan Kinerja Ukm Fashion Dengan Pendekatan Modificative Efficiency In Garment Assembly, Tailoring, And Repairing Operations Network (Megatron) Angga Dutahatmaja; Achmad Yanu Alif Fianto
ADM : Jurnal Abdi Dosen dan Mahasiswa Vol. 2 No. 1 (2024): ADM : Jurnal Abdi Dosen dan Mahasiswa
Publisher : Penerbit dan Percetakan CV.Picmotiv

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61930/jurnaladm.v2i1.536

Abstract

Desa Banyu Urip merupakan daerah yang memiliki berbagai macam potensi usaha. Saat ini Desa Banyu Urip dikenal dengan kampung 1001 bunga. Hal ini dikarenakan desa Banyu Urip menjadi sentra penjualan tanaman hias. Mayoritas penduduk menjadi petani bunga hias. Selain itu terdapat beberapa usaha atau umkm kecil lainnya, seperti makanan, minuman, dan usaha-usaha kecil lainnya. Mitra kami merupakan salah satu pelaku usaha kecil di Desa Banyu Urip yang bergerak dibidang konveksi atau penjahit, yang usaha tersebut merupakan usaha yang beda dari usaha kebanyakan yang berada di Desa Banyu Urip. Usaha tersebut sudah ditekuni selama kurang lebih 5 tahun. Usaha tersebut terletak di rumah. Saat ini usaha tersebut berjalan secara konvensional. Mitra menunggu pelanggan datang ke rumah untuk memakai jasanya, terkadang mitra juga mengambil bahan atau barang yang akan dijahit oleh mitra ke rumah atau ke tempat pelanggannya kemudian dibawa pulang kembali ke rumah mitra untuk dijahit. Saat ini mitra ingin memiliki alat jahit yang dapat digunakan secara mobile, sehingga mitra tidak menunggu orderan datang, tapi mitra ingin menjemput orderan tersebut. Selain itu, dalam mengembangkan usahanya, mitra ingin mengembangkan wawasannya di dunia digital marketing, sehingga usaha yang dijalankan oleh mitra saat ini dapat dikenal oleh masyarakat lebih luas, karena saat ini, usaha mitra hanya dikenal oleh tetangga tempat tinggal mitra. Program Kegiatan pengabdian masyarakat ini akan mendukung kegiatan dalam jangka pendek yaitu pembinaan dan pendampingan usaha, pelatihan digital marketing. Jangka menengah: sebagai keberlanjutan pasca program pengabdian masyarakat tahun 2023, tim pelaksana juga akan melakukan pemetaan ulang usaha setempat yang berpotensi mendukung pengembangan usaha mitra saat ini. Pemetaan ini diharapkan menjadi acuan upaya keberlanjutan program mandiri masyarakat.
Co-Authors A Triartomo A.A. Ketut Agung Cahyawan W Aan Ari Permana Abdianto, Ahmad Abdul Aziz Abdul Halik Abdul Halik Abdullah Khoir Riqqoh Abdullah Khoirriqoh Achmad Ridho Sahaja Adam Maulana Agung Harikusuma Nugroho Agung Tri Yunanto Agus Agus Agus Pawitra Agus, Taufiq Ahmad Marzuqi Alexander Dimas KP Ali Abdullah, Ali Amelia, Azarine Nahdah Ana Pertiwi Andreas Alfred Savero Putra Angga Dutahatmaja Angga Dutahatmaja Anisah Khoirotun Aprilia, Fina Arif Hartadi Ario Bagus Nugroho Asbari Nurpatria Kristin Asis Riyanto Azel Naufal Baharuddin Adam Priyatmanto Baiq Handayani Rinuastuti Bayu Abiantoro Bela Septiana Bilad, Dava Imadul Bima Ardiyanto Wibowo Brian Harmanda, Brian Cahyani, Regita Candraningrat, Candraningrat Careen Adhania Kautsar Charles Sidauruk Daniel Kurniawan Darwin Yuwono Riyanto, Darwin Yuwono Dea Anindyta Putri Latul Dearani, Ninka Dewi Nurhayati Dhika Yuan Yurisma Diana Mukhbitah Sary Dimas Nugroho Azis Permadi, Dimas Nugroho Azis Dimitha Anggraeni Putri Suryani Dinda Masfufah Hasyl Djumaiyah Djumaiyah Dominggo Bayu Baskara Dony Bagus Kresnadana, Dony Bagus Duvan Samudra Laisoka Dwi Ayu Rakhmawati Dwi Fitrianti Dwiki Setya Prayoga Edwin Indra Tesno Eka Putri Prinanda Nitte Ervina Ervina Erwan Khanissuma Esti Sumirat Evi Farsiah Utami, Evi Farsiah Faiza, Garwa Fandi Pratama Putra Farhan Ali Febrian Dimas J. Wibowo Febrian Sugianto, Febrian Fenty Fahminansih Fenty Fahminnansih, Fenty Fina Aprilia Fiorentino, Kevin Firmandi Tasqia Gede Danu Arya Santika Gilbert Billy Rivaldo Matahurila Hamlatul Arsy, Awlya Hardman Budiardjo, Hardman Hardman Budiharjo Hartono, Rakhmad Sugih Haryanto Tanuwijaya Helen Dwi Magdalena, Helen Dwi Helmy Widyantara Ida Bagus Cempena Januar Wibowo Jessy Octavia Andrele K. Alfons, Susana KARIMAH, NURUL Karsam Karsam Kautsar, Careen Adhania Kevin Fiorentino Kristin, Asbari Nurpatria Kurniawan, Mateus Andhi Kusumaningrum, Sari Dewi Lau Go’o, Maria Alni Laurentius ST Gomo Tumanggor Layalia, Aghnia Lilik Faiqotul Himmah Lilik Faiqotul Himmah Mahardika Prasetya Mahilda Sofy Islandy Martinus Sony Erstiawan Mateus Andhi Kurniawan Maulaningrum, Pristiya Mochamad Aziz Mochamad Bagus Setiyawan Moh Afrizal Ghozali, Moh Afrizal Moh Argy Hariran H Much. Rahmad Hidayat Muh Bahruddin Muhammad Burhanuddin Thobari Muhammad Nizar Firmansyah Mukhamad Fauzan Aldi Munajah, Siti Nanda Pinandita Ramadhani Naomi Natassia, Naomi Nekky Rahmiyati Nindya Prastitah Shinta Dewi, Nindya Prastitah Shinta Nitte, Eka Putri Prinanda Norma Amaliah Novan Andrianto Novan Ardianto Nugroho, Ario Bagus Nur Dyanto Riski Ridhani, Nur Dyanto Riski Nur Rahmad Alfin Mustaqim Nuradi Mulya Razaq Nurul Karimah Oksatana, Miga Paramitha, Intan Tirzana Phebii Kurnia Diajeng Challtis, Phebii Kurnia Diajeng Phitaloka, Nimas Galuh Pratama, Raditya Yuniar Alfani Primasatria, Valdo Hana Pristiya Maulaningrum Putra, Andreas Alfred Savero Putra, Andreas Alfred Savero Putri Khusnul Khotimah Rachmat Isa Asera Nempung Rahayu Shinta Rahayu Shinta Rahmawati, Dwi Yana Raissa Daniswara Regita Cahyani Regita Cahyani Regita Octavia Regita Octavia Riandi Fiyelex Selmury Ricky Ardyana Firmansyah Riska Ajeng Anggraini Riyanto, Asis Rizki Ardiyanti Putri, Rizki Ardiyanti Rohry Dinda Pinasti Rudi Santoso Rudi Santoso Rudi Santoso Rudi Santoso Rudi Santoso, Rudi Sari Dewi Kusumaningrum Seto Wahyu Prasetyo Shinta, Rahayu Sigit Prayitno Yosep Sinta Dewi Anggraini Siswati, Ayu Siti Asiyah Siti Mujanah Siti Mujanah Siti Mujanah Siti Munajah Sri Suhandiah Stephen Lauwrentius, Stephen Suci Harira Sari Hatuina Sugiharto Adhi Cahyono, Sugiharto Adhi Suhardi Suhardi Suryani, Dimitha Anggraeni Putri Sutikno Sutikno Thobari, Muhammad Burhanuddin Thomas Hanandry Dewanto Tonny Aries Wijaya, Tonny Aries Utomo, Ekwan Setyo Viando, Feterrido Wahyu Wahyuni, Ratna Dwi Wahyuni, Titin Wibowo, Bima Ardiyanto Winda Dwi Octavia Wiwit Lusiana Wiwit Lusiana Yosep F. Maskim Zaenal Arifin Zamzami Sabiq