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All Journal Jurnal Penelitian Kesehatan Suara Forikes Promotif: Jurnal Kesehatan Masyarakat Jurnal Ilmiah Universitas Batanghari Jambi Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Manajemen Strategi dan Aplikasi Bisnis Journal Health & Science : Gorontalo Journal Health and Science Community Poltekita : Jurnal Ilmu Kesehatan JIMF (JURNAL ILMIAH MANAJEMEN FORKAMMA) Jurnal Manajemen dan Administrasi Rumah Sakit Indonesia (MARSI) Diagnosis: Jurnal Ilmiah Kesehatan PAKAR Pendidikan Journal of Social Science Kampurui Jurnal Kesehatan Masyarakat Warta Pengabdian Andalas: Jurnal Ilmiah Pengembangan Dan Penerapan Ipteks Jurnal Kesehatan Tambusai International Journal of Business, Technology, and Organizational Behavior (IJBTOB) Indonesian Journal of Health Science Jurnal Riset Rumpun Ilmu Kesehatan (JURRIKES) Jurnal Rumpun Ilmu Kesehatan Termometer: Jurnal Ilmiah Ilmu Kesehatan Dan Kedokteran Journal of Social Science Jurnal Ilmu Kesehatan dan Gizi Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Jurnal An-Najat: Jurnal Ilmu Farmasi dan Kesehatan Journal for Quality in Public Health Jurnal Ventilator: Jurnal Riset Ilmu Kesehatan dan Keperawatan Jurnal Medika Nusantara Jurnal Penelitian dan Pengkajian Ilmiah Pratama Medika : Jurnal Kesehatan Jurnal Ilmu Kesehatan Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal) Jurnal Epidemiologi Kesehatan Indonesia Jurnal Ilmiah Ilmu Kesehatan KESMAS UWIGAMA: Jurnal Kesehatan Masyarakat
A. Heri Iswanto
Fakultas Ilmu Kesehatan, Universitas Pembangunan Nasional Veteran Jakarta
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

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Evaluasi Kegiatan UKS di Sekolah Dasar X dalam Penerapan Program Sekolah Sehat Tahun 2022 Agustina, Frisca Ajeng; Nurdiantami, Yuri; Agustina, Agustina; Hanifah, Laily; Iswanto, Acim Heri
Jurnal Epidemiologi Kesehatan Indonesia Vol. 7, No. 1
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pada tahun 2022, pemerintah mengkampanyekan ‘Sekolah Sehat’ yang bertemakan Revitalisasi Usaha Kesehatan Sekolah (UKS) dengan salah satu targetnya adalah Sekolah Dasar (SD), yang didasari oleh kekhawatiran terkait masalah kesehatan anak Indonesia. Berangkat dari hal tersebut, penelitian ini bertujuan untuk mengevaluasi kegiatan UKS di SD X. Penelitian ini menggunakan metode kualitatif melalui observasi dengan form ceklis dan wawancara mendalam terhadap kegiatan yang terkait dengan tujuan dari Sekolah Sehat, yakni penjaringan kesehatan dan pemeriksaan kesehatan berkala, pendidikan gizi, aktivitas fisik, dan imunisasi. Hasil penelitian menunjukkan bahwa pelaksanaan kegiatan UKS dalam penerapan program Sekolah Sehat tahun 2022 di SD X secara keseluruhan telah terlaksana dengan baik tetapi masih terdapat ketidaksesuaian dengan Modul Implementasi UKS di Satuan Pendidikan Sekolah Dasar dan Penerapan Trias UKS dalam Pembelajaran Tatap Muka Terbatas di Masa Pandemi. Belum terbaruinya pedoman UKS dan keterbatasan sarana menyebabkan tidak optimalnya pelaksanaan beberapa kegiatan. Saran untuk SD X adalah untuk memperbaharui pedoman UKS agar pelaksanaan kegiatan dalam perwujudan Sekolah Sehat dapat terlaksana dengan optimal.
Pengaruh Organizational Green Culture Terhadap Hospital Performance Dengan Green Innovation Sebagai Variabel Moderasi Pada Rumah Sakit Di Jawa Tengah: Systematic Literatur Review Putri, Shella Vina; Anindita, Rini; Iswanto, Heri
Jurnal Manajemen dan Administrasi Rumah Sakit Indonesia (MARSI) Vol 10, No 1 (2026): Jurnal Manajemen dan Administrasi Rumah Sakit Indonesia (MARSI)
Publisher : LPPM Universitas Respati Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/marsi.v10i1.7944

Abstract

Hospital performance is a crucial aspect that requires continuous evaluation to ensure the quality of healthcare services, operational efficiency, and compliance with applicable regulations. In recent years, hospital performance issues have been suspected to be influenced by increasingly stringent government regulations regarding the implementation of green innovation in the healthcare industry. Furthermore, suboptimal hospital performance is also suspected to be related to the low implementation of organizational green culture as a foundation for a work culture oriented towards environmental sustainability. This article aims to analyze the influence of Organizational Green Culture on Hospital Performance with Green Innovation as a moderating variable based on a review of scientific articles from the last five years. The method used is a Systematic Literature Review. The SLR method is carried out by examining relevant scientific articles indexed in national and international databases, using predetermined inclusion and exclusion criteria. The results of the literature review indicate that organizational green culture influences hospital performance and green innovation moderates the influence of organizational green culture on hospital performance. It can be concluded that based on the selected articles, green innovation can moderate the influence of organizational green culture on hospital performance.
Analysis Of The Number Of General Doctors Needs With The Health Workload Analysis Method At The Public Poli Uptd Puskesmas Jatirahayu, Bekasi City, 2021 Ruth Vivian; Acim Heri Iswanto; Cahya Arbitera
KESMAS UWIGAMA: Jurnal Kesehatan Masyarakat Vol 8 No 1 (2022): January-June
Publisher : Universitas Widya Gama Mahakam Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24903/kujkm.v8i1.1367

Abstract

Background: Human resource planning is a series of processes that are useful for investing resources with various information and strategies in order to to achieve agency goals. One of the health human resource planning methods is to use the health workload analysis method issued by BPPSDMK RI in 2015. Objectives: This study aims to analyze the optimal number of general doctors in General Poly at Jatirahayu Primary Health Care of Bekasi City in 2021. Research Methods: This study uses the health workload analysis method. The research design is descriptive qualitative with research instruments, namely, work sampling and interviews. Results: The result of this study indicate that the working time of general doctors is 78.180 minutes/year. Then, the workload standard of the general doctors was 17.373,34 for medical services, 9.984,67 for follow-up services, and 7.474,19 for referral-making services. The supporting task standard was 1,96. The results of the calculation using the health workload analysis method found that there was a shortage of 3 general doctors. Conclusion: Based on the results of the study, it is hoped that it can become a consideration for primary health care regarding the addition of general doctors and evaluations so that the quality of service can be improved.
Health information systems as suport for public health service governance: A literature review Nadia Putri Untiami; Tuanku Banang Rabbani Imsyaamru; Acim Heri Iswanto
Indonesian Journal of Health Science Vol 6 No 3 (2026)
Publisher : PT WIM Solusi Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54957/ijhs.v6i3.2208

Abstract

The management of public health services currenly relies heavily on the integration of digital technology to minimize information fragmentation and support accurate managerial decision-making. This study aims to synthesize national data on the utilization of Health Information Systems (HIS) and evaluate the role of digital maturity in supporting the efficient management of public health service. The research method employs a qualitative approach with a literature review design through a systematic search of the Google Scholar and PubMed databases for literature published over the past 10 years. The results indicate that effective HIS imlementation positively correlates with improved healthcare worker perfomance and accelerated clinical administration, where accurate data can systematically optimize operational workflows. However, challenges were identified in the form of technical system constraits that cause long queues and the potential for increased administrative workload for nurses if the system is not holistically integrated. It is recommended that future EHR development focus on strengthening cross-system interoperability, simplifying reporting variables, and enhancing human resource capacity through continuous training.
Evaluation of lean six sigma implementation in reducing patient waiting time in hospitals: A literature review Assyifa Ramadhani; Nadia Putri Untiami; Reynanda Sabrina; Acim Heri Iswanto
Indonesian Journal of Health Science Vol 6 No 3 (2026)
Publisher : PT WIM Solusi Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54957/ijhs.v6i3.2209

Abstract

The surge in National Health Insurance (JKN) participants to 267.3 million by the end of 2023 has significantly increased hospital operational workloads, leading to prolonged patient waiting times. Excessive waiting time reflects low process efficiency driven by non-value-added activities (waste). This issue severely diminishes patient satisfaction and contributes to global healthcare financial inefficiencies estimated at 20–40%. This study aims to synthesize empirical evidence regarding the effectiveness of DMAIC-based Lean Six Sigma (LSS) in reducing patient waiting times in hospitals, identify implementation challenges, and formulate strategic management recommendations. A systematic literature review was conducted by analyzing nine original research articles sourced from Google Scholar, PubMed, and PMC databases. Data were extracted based on methodology (DMAIC, VSM, pre-post trial), key findings, and field challenges, followed by a narrative synthesis. The synthesis demonstrates that LSS consistently and significantly reduces patient waiting times without requiring substantial capital investment. Primary barriers include Hospital Management Information System (SIMRS) instability, unergonomic facility layouts, manual prescribing practices, and slow adaptation to statistical competencies among staff. Effective improvement strategies focus on waste elimination, Lean tools application (5S, Kanban), and digitalizing administrative workflows. The implementation of DMAIC-based LSS proves to be an effective, measurable, and sustainable approach to reducing patient waiting times. Hospital management is highly recommended to integrate LSS as an internal quality regulation, enhance integrated IT infrastructure, and conduct periodic training on DMAIC methodologies for healthcare personnel.
The role of auditing in ensuring the quality of healthcare services: A literature review Nadia Putri Untiami; Reynanda Sabrina; Assyifa Ramadhani; Acim Heri Iswanto
Indonesian Journal of Health Science Vol 6 No 3 (2026)
Publisher : PT WIM Solusi Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54957/ijhs.v6i3.2248

Abstract

Audits, as systematic evaluation tools, play a strategic role in ensuring and improving the quality of healthcare services. This literature review aims to analyze the contribution of audits—including clinical audits, operational audits, and information system audits—to service quality standards in healthcare facilities. The method used was a systematic literature review with a narrative synthesis approach of nine selected scientific articles published between 2016 and 2026. The results of the study indicate that ISO 9001:2015-based internal audits, operational audits, clinical coding audits, and Hospital Management Information System (HMIS) audits have a positive impact on service effectiveness, patient safety, and the accuracy of clinical data. Audit implementation still faces various obstacles, such as the high workload of healthcare personnel, limited human resource competencies, the perception of audits as an administrative burden, and limitations in information technology infrastructure. The conclusion of this study emphasizes that optimizing audits requires the integration of human resource capacity building, the development of reliable information systems, and a supportive organizational culture of quality. The application of the Plan-Do-Check-Act (PDCA) cycle is recommended as a framework to drive continuous improvement in service quality.
Penerapan Root Cause Analysis (RCA) dalam Meningkatkan Kualitas Pelayanan Kesehatan: Literature Review Tuanku Banang Rabbani Imsyaamru; Salsabila Firdausi; Acim Heri Iswanto
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 6 (2026): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Juni 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i6.2648

Abstract

The quality of healthcare services and patient safety are critical aspects of healthcare delivery. Various patient safety incidents and quality-related problems continue to occur, most of which are caused by system failures rather than individual errors. Root Cause Analysis (RCA) is a systematic method used to identify the underlying causes of incidents, enabling preventive and sustainable improvement efforts. This study aims to identify, analyze, and synthesize research findings related to the implementation of RCA in improving healthcare service quality. A literature review method was applied by searching articles from Google Scholar, PubMed, ScienceDirect, Springer, and Sage Journals. Eight relevant articles published between 2023 and 2026 were included, focusing on RCA, patient safety, healthcare service quality, quality management, and continuous improvement. The findings indicate that RCA implementation is effective in enhancing patient safety, improving service processes, reducing errors and waste, and supporting organizational learning and quality management. However, several challenges remain, including limited resources, lack of training, increased workload for healthcare professionals, and insufficient follow-up of RCA recommendations. Therefore, strong managerial support, continuous RCA training, and the development of a non-blaming patient safety culture are essential to optimize RCA implementation as a strategy for improving healthcare service quality.
Faktor-Faktor Keberhasilan Strategy Execution dalam Organisasi Pelayanan Kesehatan: Literature Review Salsabila Firdausi; Tuanku Banang Rabbani Imsyaamru; Acim Heri Iswanto
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 6 (2026): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Juni 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i6.2651

Abstract

Healthcare organizations face challenges in improving service quality, patient safety, operational efficiency, and the ability to adapt to change. An organization’s success depends not only on strategic planning but also on the effectiveness of strategy execution. This study aims to identify and summarize the factors influencing the success of strategy execution in healthcare organizations. The method used was a literature review by searching scientific articles from Google Scholar, PubMed, ScienceDirect, and Frontiers using relevant keywords. A total of ten articles meeting the inclusion criteria were analyzed narratively. The findings indicate that the success of strategy execution is influenced by effective leadership, organizational readiness, human resource management, infrastructure and technology support, a quality-oriented organizational culture, change management, and collaboration among units and stakeholders. Leadership plays a role in guiding strategy implementation and building readiness for change, while a quality-oriented culture and collaboration support continuous improvement. It is concluded that the synergy between leadership, organizational readiness, a quality-oriented culture, change management, and collaboration is a key factor in improving service quality, organizational efficiency, and patient satisfaction.
Literature Review : Pengaruh Audit Internal Terhadap Pengelolaan Keuangan di Fasilitas Kesehatan Siti Rahima Kiram; Evita Mutiara; Acim Heri Iswanto
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 6 (2026): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Juni 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i6.2660

Abstract

Pengelolaan keuangan yang baik dan dapat dipertanggungjawabkan adalah elemen penting untuk memastikan kelangsungan dan kualitas layanan kesehatan di tempat-tempat pelayanan, mengingat kompleksitas pembagian dana, tantangan dalam pendapatan, serta potensi risiko penyimpangan yang mungkin muncul. Penelitian ini bertujuan untuk menganalisis dan menggabungkan berbagai hasil kajian tentang dampak audit internal terhadap pengelolaan keuangan di tempat pelayanan kesehatan, baik di rumah sakit maupun puskesmas. Metodologi yang dipakai adalah tinjauan pustaka dengan mencari artikel dari basis data Google Scholar dan Garuda yang diterbitkan antara tahun 2018 hingga 2026. Hasil penggabungan menunjukkan bahwa audit internal memiliki peran penting dalam meningkatkan kualitas laporan keuangan melalui peningkatan ketepatan, akuntabilitas, dan transparansi, serta berfungsi sebagai penguat bagi sistem pengendalian internal dan kompetensi sumber daya manusia. Di samping aspek keuangan, pelaksanaan audit internal yang efektif juga memberi dampak positif terhadap efektivitas layanan kesehatan, penerapan sumber daya yang lebih optimal, serta pencegahan terhadap kecurangan dan penyalahgunaan dana. Tingkat efektivitas audit internal akan lebih optimal apabila didukung oleh budaya organisasi yang transparan, sistem informasi yang memadai, serta komitmen dari manajemen. Penelitian ini menegaskan bahwa audit internal adalah alat kontrol penting yang mendukung pengelolaan keuangan yang baik, efisiensi penganggaran, dan peningkatan kualitas layanan di tempat pelayanan kesehatan.
Literature Review : Analisis Penerapan Six Sigma dalam Manajemen Mutu Rumah Sakit Evita Mutiara; Siti Rahima Kiram; Acim Heri Iswanto
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 6 (2026): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Juni 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i6.2661

Abstract

Manajemen mutu merupakan aspek penting dalam meningkatkan kualitas pelayanan rumah sakit guna memenuhi kebutuhan dan harapan pasien. Salah satu pendekatan yang banyak digunakan dalam upaya peningkatan mutu adalah Six Sigma, yaitu metode yang berfokus pada pengurangan kesalahan, variasi proses, dan peningkatan efisiensi pelayanan melalui tahapan DMAIC. Penelitian ini bertujuan untuk menganalisis efektivitas dan dampak dari penerapan six sigma dalam manajemen mutu rumah sakit. Metode yang digunakan dalam penyusunan artikel ini adalah literature review dengan penelusuran artikel yang diperoleh melalui Google Scholar, Garuda, dan Sciencedirect yang dipublikasikan antara 2017 sampai 2026. Hasil kajian menunjukkan bahwa six sigma efektif dalam mengidentifikasi akar permasalahan pelayanan, mengurangi cacat, serta meningkatkan kepuasan pasien. Dampak penerapan six sigma terlihat dari penurunan waktu pelayanan, peningkatan efisiensi kerja tenaga kesehatan, peningkatan koordinasi antar tenaga kesehatan, serta kenaikan tingkat kepuasan pasien. Dengan demikian, six sigma merupakan pendekatan yang efektif dalam mendukung peningkatan mutu pelayanan rumah sakit secara berkelanjutan dan berorientasi pada kebutuhan pasien.
Co-Authors Abdul Rahim Adjrina Dawina Putri Adzroo Atiiqoh Nur Nabiila Aghniya Choirunnisa Agustina Agustina Agustina Agustina, Frisca Ajeng Aini Nurul Alfatih S. Manggabarani Alya Zahra Hamidah Amanda, Aisyah Putri Anggraini, Anis Lusiana Anggreini, Anis Lusiana Anindita, Rini Anisya Febriyanti Anisya Febriyanti Apriliyani, Mutia Arbitera, Cahya Assyifa Ramadhani Asti Kuwaitiningsih Astiena, Adila Kasni Astuti, Miguna Azzahra, Fitria Bustan Nurfianty Azzahra, Raisya Shafa Bahiizza Shadrina Zhafarin Cahya Arbitera Cahya Arbitera Choiriah, Amalina Nur Dachlyani Yustina Dewi Dedy Irfan Dwi Wiryanti Endah Pravita Putri Endah Pravita Putri Aldia Pratama Eva Nuragustin Evita Mutiara Fadilla Azmi Faisal Marzuki Faridz, Hasbi Miftah Faza Duta Pramudyawardani Faza Duta Pramudyawardani Firda Syafitri Nurani Frisca Ajeng Agustina Haikal Ghifary Hani Putri Hardisman Hariselmi Hariselmi Hawariyah Hawariyah Hosfiar, Christarevy Renaputra Huwaydi Azzam Yusuf Istanti, Novita Dwi Iwan Kresna Setiadi Iwan Kresna Setiadi Jahira Fajri Madani Jessica Naomi Sahmauli Kania Rizqita Dewi Kazhima Alma Azzahra Keren Stelin Maliangkay Keren Stelin Maliangkay Khansa Adristi Khoirunnisa Ghefira Yusrani Kiswanto, Melda Julianti Kulsum, Annisa Ummu Kusuma, Putri Naira Laily Hanifah Lesmana, Aurelia Editha Mahardieka, Clarissa Marina Ery Setyawati Mawaddah Elbaking Meutya Zahra Saphira Meutya Zahra Saphira Meutya Zahra Saphira Muhammad Fawwaz Muhammad Fawwaz Nabila Erinaputri Nabila Erinaputri Nadia Hafrisa Nadia Putri Untiami Nadya Nur Syafina Putri Nadya Nur Syafina Putri Nadya Salsabila Nashiroh, Alya Devia Nastiti, Revy Putri Nasywa Athiyah Zahra Natasya Nazla Natasya Nazla Prasetyo Nazhifa Nurul Azizah Novita Dwi Istanti Nurdiantami, Yuri Nurul Aini Prasetio Hadi Pratama Pulungan, Rafiah Maharani Purba, Shofiyyah Salma Putri Andini Novianti Putri Aulia Rosmayani Putri Naira Kusuma Putri Regita Miolda Putri, Shella Vina Rahmadanti, Mutia Devani Rahmah Hida Nurrizka Resa Listiani Resa Listiani Revy Putri Nastiti Reynanda Sabrina Rhaina Al Yasin Rika Ampuh Hadiguna Rima Semiarty Risma Pertiwi Rizky Khaeran Rizky Khaeran Rochmah, Diva Latifah Rossa Shafira Nur Sabrina Ruth Vivian Safanny Putri Safanny Putri Safina Annajah Safinah Annajah Salsabila Firdausi Salsabila, Annisya Salsabila, Annisya Putri Sarah Rania Annisa Septiana, Wulan Shalom Demartc Simanjuntak Shifa Aulia Maghfiroh Siti Humaira Syarif Siti Humira Syarif Siti Rahima Kiram Sri Endah Nurhidayati Sudarningayuti Lintang Wahyu Azahra Syalisa Syabil Tania Rahmayanti Tania Rahmayanti Tiar Kasih Jeremiah Sihombing Tiar Kasih Jeremiah Sihombing Triayu Nur Afifah Tuanku Banang Rabbani Imsyaamru Ulya, Nadiyatul Ummi Rahma Ummi Rahma Vivian, Ruth YUDI NUR SUPRIADI Yuri Nurdiantami Yuri Nurdiantami Zahra Septina Zain, Nabiilah Salsa