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All Journal International Journal of Advances in Applied Sciences ETIKONOMI Jurnal Ekonomi, Bisnis dan Kewirausahaan (JEBIK) Al-Iqtishad : Jurnal Ilmu Ekonomi Syariah (Journal of Islamic Economics) Laa Maisyir Jurnal Ekonomi Islam Jurnal Ekonomi Syariah Teori dan Terapan BAKI (Berkala Akuntansi dan Keuangan Indonesia) Journal of Information Systems Engineering and Business Intelligence Ziswaf : Jurnal Zakat dan Wakaf Jurnal Ekonomi dan Bisnis Islam Journal of Geoscience, Engineering, Environment, and Technology Jurnal Ilmiah Ekonomi Islam Perisai : Islamic Banking and Finance Journal al-Uqud : Journal of Islamic Economics Jurnal Riset Akuntansi dan Keuangan Al-Muzara'ah AFEBI Islamic Finance and Economic Review MALIA Shirkah: Journal of Economics and Business Istinbath: Jurnal Hukum dan Ekonomi Islam Journal of Indonesian Tourism, Hospitality and Recreation Iqtishoduna: Jurnal Ekonomi Islam Journal of Leadership in Organizations Justisia Ekonomika Ulumuna: Jurnal Studi Keislaman Economic Education and Entrepreneurship Journal Iqtishodia: Jurnal Ekonomi Syariah Proceedings of Annual Conference for Muslim Scholars ASIAN JOURNAL OF ISLAMIC MANAGEMENT (AJIM) Al-Awqaf: Jurnal Wakaf dan Ekonomi Islam Jurnal REKSA: Rekayasa Keuangan, Syariah dan Audit Quantitative Economics and Management Studies Daengku: Journal of Humanities and Social Sciences Innovation Daluang: Journal of Library and Information Science Journal of Islamic Economic and Business Research Telaah Bisnis Jihbiz: Jurnal Ekonomi, Keuangan dan Perbankan Syariah Jurnal Ekonomika dan Bisnis Islam JRABA Jurnal Riset Public Relations JURNAL AGROINDUSTRI HALAL Jurnal Perbankan Syariah Darussalam (JPSDa) International Journal of Emerging Issues in Islamic Studies Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan eJEBA

Ririn Tri Ratnasari

Departemen Ekonomi Syariah - Fakultas Ekonomi Dan Bisnis - Universitas Airlangga

Author-ID : 3025631

Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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Faktor Yang Mempengaruhi Keputusan Mahasiswa S1 Ekonomi Islam Fakultas Ekonomi dan Bisnis Universitas Airlangga Belum Menjadi Nasabah Bank Syariah Mega Nilasari Johan; Ririn Tri Ratnasari
Jurnal Ekonomi Syariah Teori dan Terapan Vol. 1 No. 8 (2014): Agustus-2014
Publisher : Universitas Airlangga

This research aims to determine the factors that influence the decision of Students of Islamic Economics FEB UNAIR not selected as Syariah Bank’s Customer.This research used quantitative methods through exploratory factor analysis. Characteristic of the research population are students of Islamic Economics UNAIR who following the active class. The number of samples in pre eliminary test by conducting a written interview by 25 respondents, and main test required 100 respondents. The sampling technique used is probability sampling. Sampling was done using simple random sampling.Based on the results of the study indicate that there are four factors that affect the decision of Students of Islamic Economics FEB UNAIR. The four factors as a result of reduction of processing factor analysis. These four factors named by factor of the brand image, product knowledge, spurious loyalty, service experience.Advice for the Syariah Bank are improves service experience for every remittance transactions by ontime, Syariah Bank offers interesting sales promotion to get customers, more socialization about negative impact of riba, not burden charge for every transactions in ATM or online banking. Advice for the next researcher, can analys factors made from this research influencing other variabel that decision muslim students S1 FEB UNAIR have not been Syariah Bank’s customer yet, for the second next research, make the factors in this research being exogen variables that influenced muslim consumen behavior to Syariah Bank. REFERENCESAlamsyah, Halim. 2012, Perkembangan dan Prospek Perbankan Syariah Indonesia. IAEI.Anshori Muslich dan Sri Iswati. 2009. Buku Ajar Metodologi Penelitian Kuantitatif. Surabaya: Pusat Penerbitan dan Percetakan UNAIR (AUP).Antonio, Muhammad Syafii. 2001, Bank Syariah Dari Teori ke Praktek. Gema Insani Press bekerja sama dengan Yayasan Tazkia Cendekia.Departemen Agama RI. 2011. Al-Qur'an .Gitosudarmo, Indriyo. 2004. Manajemen Pemasaran. Edisi Pertama Cetakan Keenam.BPFE-Yogyakarta.Kotler, Philip dan AB. Susanto.2001. Manajemen Pemasaran Indonesia. Buku 2.Salemba empat. Jakarta.--------, John Bowen and James Makens. 2002. Pemasaran Perhotelan dan Kepariwisataan.Edisi 2. Jakarta: PT Prenhallindo.--------. 2004. Prinsip-prinsip Pemasaran Jilid II. Jakarta: Erlangga.--------, dan Kevin Lane Keller. 2009. Manajemen Pemasaran. Edisi 14. Jakarta: Erlangga.Malhotra, Naresh K. 2010. Riset pemasaran: Pendekatan Terapan. Jilid 1. Jakarta: PT. Indeks.Ratnasari, Ririn Tri. 2012. Konsep Dasar Syariah Marketing.Slide kuliah Manajemen Pemasaran Syariah. Pertemuan 1.Departemen Ekonomi Islam Fakultas Ekonomi dan Bisnis Universitas Airlangga.--------. 2012. Manajemen Pemasaran Islam. Modul 1. Surabaya: Departemen Ekonomi Syariah Fakultas Ekonomi dan Bisnis Universitas Airlangga.-------- dan Nisful Laila. 2012. Measuring Customer Service Quality Based on Fatanah Implementation. Proceedings of 2nd Global Islamic Marketing Conference (GIMC).Abu Dhabi. Solomon, M.R. 1999. Consumer Behaviour : Buying, Having, and Being, 4th Edition. New Jersey 07548; Prentice Hall.Sugiyono.2010. Metode Penelitian Kuantitatif Kualitatif. Bandung: Alfabeta. Sutisna.2001. Perilaku Konsumen dan Komunikasi Pemasaran. Bandung: PT. Remaja Rosdakarya.Wibowo, Edy dan Untung Hendy Widodo. 2005. Mengapa Memilih Bank Syariah?. Bogor: Galia Indonesia.

Pengaruh Kualitas Pelayanan Terhadap Niat Ulang Dengan Menggunakan Produk Yang Lain Melalui Kepercayaan Nasabah Bank Syariah Mandiri Kantor Cabang Boulevard di Surabaya Aditya Okta Viandhy; Ririn Tri Ratnasari
Jurnal Ekonomi Syariah Teori dan Terapan Vol. 1 No. 8 (2014): Agustus-2014
Publisher : Universitas Airlangga

This study aims to determine the effect of service quality on intention to re-use products other Bank Syariah Mandiri through the trust as an intervening variable.The method used is quantitative approach. Characteristics of the sample used is 30 customers of Bank Syariah Mandiri Boulevard branch in Surabaya who use a particular product. Sampling is using nonprobability sampling with purposive sampling procedure. The analytic technique is used path analysis or path analysis.The results showed that the quality of services significantly influence customer confidence in Bank Syariah Mandiri Boulevard in Surabaya. Other results show that trust significantly influence purchase intention by re-using the products of Bank Syariah Mandiri others. While service quality does not significantly influence customers' purchase intention by re-using the products of Bank Syariah Mandiri others.Advice for Bank Syariah Mandiri branch in Surabaya Boulevard to always improve the quality of service to customers through good SERVQUAL and maintain the trust that exists between the customer and the bank to always be honest and maintain the trust that has been given by the customer to the bank. For further research can add variable customer loyalty in the Islamic perspective. REFERENCESAjzen, I. 1991. The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes. Nomor 50. Hlm. 179-211. Diunduh dari http://people.umass.edu/psyc661/ pdf/tpb.obhdp.pdf pada November 2011.Anshori, Muslich dan Sri Iswati. 2009. Metodologi Penelitian Kuantitatif. Surabaya: Airlangga University Press.Arvan Pradiansyah, (1999), “ Peranan Kepemimpinan dalam Membangun Kepercayaan di Tempat Kerja ”, Usahawan , No. 19 th. XXVIII September, hal. 23 – 25.Azwar, Saiffudin. 1997. Sikap Manusia Teori dan Pengukurannya. Yogyakarta: Pustaka Belajar.Chamhuri, N dan PJ. Batt. 2009. Factor Influencing Consumer’s Choice of Retail Stores for Fresh Meat in Malaysia. (Online) diakses pada 1 Mei 2012.Cronin, J. Joseph JR dan Steven A. Taylor. 1992. “Measuring Service Quality: A Reexamination and Extention. Journal of Marketing. Vol. 56. July, p. 55-68.Dunn, Elizabeth. W., Huntsinger, Jeffrey., Lun, Janetta., & Sinclair, Stacey.. 2008. The gift of similarity: Howgood and Bad Gifts Influence Relationships. Social Cognition. Volume 26: 469-481.Eriksson, Kent and Lofmarck Vaghult. 2000. Effects on New Customer Acquisition by Retained Customers in Professional Services, 16th IMP Conference, Bath.Ferdinand, Augusty T.2002. Kualitas Strategi Pemasaran: Sebuah Studi Pendahuluan. Jurnal Sains Pemasaran Indonesia. Vol 1, No.1. hlm. 107-119.----------------. 2006. Structural Equation Modelling dalam Penelitian Manajemen. Edisi pertama. Semarang: Universitas Diponegoro.Ghozali,I. 2006. Aplikasi Analisis Multivariate dengan Program SPSS. Semarang: Badan Penerbit- UNDIP.Hermansyah. 2008. Hukum Perbankan Nasional Indonesia. Jakarta: Prenada Media Group.Hellier, Philip K, Gus M.Geursen, Rodney A.Carr, John A.Rickard. 2003. Costumer repurchase intention: A general structural equation model. European Journal of Marketing. Vol. 37. Issue 11.Indriantoro, Nur dan Bambang Supomo. 2002. Metodologi Penelitian Bisnis untuk Akuntansi dan Manejemen. Edisi Pertama. Yogyakarta:BPFE. Infobank. 2007. Vol XXIX no. 344.Karim, Adiwarman A. 2004. Bank Islam. Jakarta: PT Rajagrafindo Persada.Kotler, Philip dan Gary Amstrong. 2001. Prinsip-prinsip pemasaran. Edisi Kedelapan. Jakarta: Penerbit Erlangga.-------- dan Kevin L.Keller. 2003. Manajemen Pemasaran. Edisi Kedua. Jakarta: Indeks.Ling, Leong Quee, M.Shahrim AK.H, Mohhidin Othman, Noranizan M Adzahan, Sridar Ramachandran. 2010. Relationship Between Malaysian Food Image, Tourist Satisfaction, and Behavioural Intention. World Applied Sciences Journal 10 (Special Issue of Tourism and Hospitality) 164-177.Lupiyoadi, Rambat dan A. Hamdani. 2008. Manajemen Pemasaran Jasa. Jakarta: Salemba Empat.Maholtra, Naresh K., 1999. Marketing Research : An Applied Orientation, 3rd edition, Prentice Hall, Inc., New Jesrey.Maholtra, Naresh K., and Avinandan Mukherjee, 2003. Analysing the Commitment Service Quality Relationship: A Comparative Study of Retail Banking Call Centres and Branches, Journal of Marketing Management, 2003, 19, 941-971.Moorman, Christin, Gerald Zaltman and Rohit Deshpande (1993) Factors Affecting Trust in Market Research Relationship, Journal Marketing Research, Vol. 57 (January), 81-101.Morgan, Robert M., dan Shelby D. Hunt. 1994. The Commitment Trust Theory of Relationship Marketing. Journal of Marketing. Volume 58: 20-38.Nazir, Mohammad. 2003. Metode Penelitian. Jakarta: Ghalia Indonesia.Othman, Abdulqawi and Owen Lynn. 2001. The Multi Dimensionality of CARTER Model to Measure Customer Service Quality in Islamic Banking Industry: A Study in Kuwait Finance House. International Journal of Islamic Services. Volume 3: 1-12.Sari, Dhanty V.P. 2012. Pengaruh Perilaku islami Pemasar terhadap Kepercayaan dan Istiqomah yang dimoderasi oleh Tingkat pengetahuan Agama nasabah pada BRI Syariah di Surabaya.Skripsi Diterbitkan. Surabaya: Fakultas Ekonomi dan Bisnis Universitas Airlangga.Sarwono, Jonathan. 2006. Analisis Data Penelitian Menggunakan SPSS. Jakarta: C.V. Andi Offset.Schiffman, Leon G. And Leslie Lazar Kanuk. 2000. Consumer Behaviour. Seventh Edition. Upper SaddleRiver. New Jersey: PrenticeHall Inc.Simamora, Bilson. 2003. Memenangkan Pasar Dengan Pemasaran Efektif Dan Profitabel. Jakarta : PT. Gramedia Pustaka Utama.Sirdeshmukh, Deepak, Jagdip Singh, and Barry Sabol. 2002. Consumer Trust, Value, and Loyalty in Relational Exchanges, Journal of Marketing. Volume 66: 15-37.Tasmara, Toto. 2001. Kecerdasan Ruhaniah. Jakarta: GemaInsani Press. Wibisono, Darmawan. 2000. Riset Bisnis. Bandung : Ganesha Exact.Zeithaml, Valarie.A. and Bitner, Mary. Jo. 2000. Services Marketing: Integrating Customer Focus Across the Firm: 2nd Edition. London: Irwin McGraw Hill.

Faktor Yang Mempengaruhi Konsumen Memilih Kolam Renang Muslimah Al-Hikmah Sport Center di Surabaya Anneke Ratnasari Hardianto; Ririn Tri Ratnasari
Jurnal Ekonomi Syariah Teori dan Terapan Vol. 2 No. 2 (2015): Februari-2015
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/vol2iss20152pp91-107

The purpose of this study is to identify factors that influence consumers on choosing Al-Hikmah Sport Center Muslimah Swimming Pool in Surabaya. It related to increasing of people’s awareness to do physical activities, especially swimming.This study used quantitative research methods with exploratory factor analysis.Characteristics of the respondents in this study is Muslim consumers of Al-Hikmah Sport Center Muslimah Swimming Pool that have come at least twice in a last month. Sample amount on preliminary test by doing written interview are 20 respondents and the main test need 125 respondents. Sampling technique that used is non-probability sampling. Sampling was done using accidental sampling and purposive sampling.The results of the study showed that there are six factors that influence consumers on choosing Al-Hikmah Sport Center Muslimah Swimming Pool in Surabaya. The sixth factors are named by the factor of similarity motives, securities, location, facilities, water qualities, and the experiences.

Pengaruh Kualitas Jasa Perspektif Islam Terhadap Kepuasan dan Loyalitas Pelanggan Hotel Grand Kalimas di Surabaya Fitria Solahika Salma; Ririn Tri Ratnasari
Jurnal Ekonomi Syariah Teori dan Terapan Vol. 2 No. 4 (2015): April-2015
Publisher : Universitas Airlangga

This study intends to know the influences of service quality perspective Islamic on the satisfication and the customer loyalty of Grand Hotel Kalimas in Surabaya. In achieving the aim, this study uses quantitative approach particularly in path analysis. Questioner is used in this study as primary data source of this study, moreover the data sampling of this study taken from 30 respondents. Meanwhile, method of data collection uses probability sampling with accidental sampling approach.For the results, the writer finds that the quality of perspective Islamic gives significant impact toward the satisfication of the customer, but it does not give significant impact toward the loyalty of customer. However, the satisfication of the customer gives significant influence toward the loyalty of the customer, Islamic perspective of service quality indirect effect on customer loyalty.

Pengaruh Citra Merek Melalui Sikap Konsumen Terhadap Niat Beli Ulang Pada Produk Busana Muslim Zoya di Surabaya Nurul Ain; Ririn Tri Ratnasari
Jurnal Ekonomi Syariah Teori dan Terapan Vol. 2 No. 7 (2015): Juli-2015
Publisher : Universitas Airlangga

This study aims to determine the effect of brand image to re-purchase intention through attitude of consumers to the brand in the Zoya’s Muslim fashion products in Surabaya.This sudy collects primary data from the questionere with 30 sample. The sample is the consumer of Zoya’s products in Surabaya. This study utilizes Consumer characteristics who have ever made a purchase Zoya’s products in Surabaya within the past year. The sampling technique is accidental and purposive sampling.This study utilizes quantitative approach path analysis technique (path analysis).Endogenous variables is re-purchase intention, whereas exogenous variables is brand image and intervening endogenous variable is the attitude of consumers to the brand image. The results indicates that the brand image has a positive and significant impact to the consumer attitudes on Zoyas’s Muslim fashion brand. Other results shows that a significant influence on consumer attitudes and re-purchase intention . Then, the brand image is also has positive and significant impact on re-purchase intention on the Zoya’s Muslim fashion in Surabaya. Based on these findings, Zoya Surabaya branch should maintain and enhance the brand image of Zoya and positive attitudes of consumers towards the Muslim fashion Zoya so as to improve on the consumer's purchase intention on products Moslem Zoya. For the further research, it will be better by adding a moderator variables such as the level of religious knowledge that will get an idea whether the moderator variables will weaken or increase the influence of consumer attitudes to re-purchase intention of consumers on Zoyas’s Muslimfashion brand.

Faktor Nasabah Memilih BMT Mandiri Sejahtera Gresik Syukron Makmun; Ririn Tri Ratnasari
Jurnal Ekonomi Syariah Teori dan Terapan Vol. 2 No. 8 (2015): Agustus-2015
Publisher : Universitas Airlangga

This research is set to determine the factors that influence the customer in choosing BMT Mandiri Sejahtera Gresik which has a customer base of more than twenty thousand. This study uses a quantitative method with exploratory factor analysis. Characteristics of the population in this study is the customer BMT Mandiri Sejahtera. The number of samples at the time of the interview written test prelemenery test as 9 respondents, and to main test as many as 85 respondents. Sampling technique used was purposive sampling where the sample is taken from the customer BMT Mandiri Sejahtera Karangcangkring Central Office. Based on the results of the study indicate that there are six factors that affect the customer's decision choosing BMT Mandiri Sejahtera. Six such factors as a result of reduction of the processing of factor analysis. These six factors are named by a factor of revenue sharing, religiosity factors, factors of marketing strategies, factors saving gift, factor customer service, and the administrative cost factor.

Pengaruh Orientasi Pelanggan, Orientasi Penjualan, Pengalaman, Dan Likeability Wiraniaga Terhadap Kepercayaan Pelanggan Pada Wiraniaga Asuransi Syariah Di Surabaya M. Adi Surya Anwar; Ririn Tri Ratnasari
Jurnal Ekonomi Syariah Teori dan Terapan Vol. 3 No. 1 (2016): Januari-2016
Publisher : Universitas Airlangga

This study aims to determine the effect of customer orientation, sales orientation, experience, and Likeability To Customer trust of Islamic Insurances salesperson in Surabaya. This study uses a quantitative approach. This study used a sample of 100 respondents. Characteristics of the population in this experiment is the Islamic insurance customers in Surabaya. As for analysis technique used is multiples regression.Results from the study show that customer orientation, sales orientation, experience, and Likeability salespeople have significant effect on customer trust. Other results showed that customer orientation, experience, and Likeability have positively effect to customer trust, whereas sales Orientation have negatively effect to customer trust in Surabaya.

FACTORS AFFECTING CONSUMERS TO CHOOSE 212 MART SURABAYA AS A PLACE TO SHOP Iwan Prakoso Gunawarman; Ririn Tri Ratnasari
Jurnal Ekonomi Syariah Teori dan Terapan Vol. 7 No. 1 (2020): Januari-2020
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/vol7iss20201pp50-69

This research aims to find out factors that influence consumers decision on shopping at sharia mart 212 Mart at Wonorejo, Surabaya in the middle of the rapid growth of 212 Mart’s franchise around Indonesia. The method used in this research is explorative factor analysis. The population’s charateristics used in this study are consumers of 212 Mart Surabaya and people that live around Wonorejo that ever trade at 212 Mart. The amount of sample that are used in this study are 30 respondents for the pre-eliminary test and 95 respondents for the main test. This research used convenience sampling to withdraw samples. This research found that there are five factors that influence consumers decision on shopping at sharia mart 212 Mart Surabaya. The factors are consumer compability of halal goods factor, recommendation from friends that has the same vision about 212 movement factor, inventory factor, parking area factor and Islamic atsmosphere factor.Keywords: Consumers Decisions, Sharia Mart, Compability of halal goods, Friend Recommendation, inventory, Parking Area, Islamic Atsmosphere.REFFERENCES Burns, Alvin C dan Ronald F. Bush. (2014). Marketing research seventh edition. Essex: Pearson Education Limited.Hayati, Asfarina. (2014). Faktor yang mempengaruhi keputusan konsumen muslim memilih hotel syariah grand kalimas Surabaya. Skripsi tidak diterbitkan. Surabaya: Fakultas Ekonomi dan Bisnis Universitas Airlangga.Hariadi, Guruh Taufan. (2016). Faktor-faktor yang Mempengaruhi Konsumen berbelanja di minimarket (studi pada indomaret dan alfamart di Semarang). Jurnal Penelitian Ekonomi dan Bisinis, 1(1), 6-32.Hikmawati, Dianur dan Chaikal Nuryakin. (2017). Keberadaan ritel modern dan dampaknya terhadap pasar tradisional di DKI Jakarta. Jurnal Ekonomi dan PembangunanIndonesia, 17(2), 195-208.Hussain, Riaz dan Mazhar Ali. (2015). Effect of Store Atmosphere on Consumer Purchase Intention. International Journal of Marketing Studies, 7(2), 35-43.Kementerian Agama Republik Indonesia. (2017). Al-Aqsha Mushaf Terjemah Tajwid Warna. Surabaya: UD Nur Ilmu.Khayruzzaman. (2016). Impact of religiosity on buying behaviour of financial products: a literature review. International Journal of Finance and Banking Research, 2(1), 18-23.Kotler, Phillip dan Gary Armstrong. (2016). Principles of marketing, 15th Edition. Harlow: Pearson Education Limited.------, dan Kevin Lane Keller. (2016). Marketing management, 15th Edition. Harlow: Pearson Education Limited.Madjid, Rahmat. (2014). The influence store atmosphere towards customer emotons and purchase decisions. International Journal of Humanities and Social Science Invention, 3(10), 11-19.Malhotra, Naresh K. (2010). Marketing research: an applied orientation Sixth Edition. New Jersey: Pearson Education, Inc.Moediarso, Hisnarilla Century. (2012). Pengaruh Karakter Amanah Amil Terhadap Niat Memilih Menjadi Donatur Tetap Pada Dompet Dhuafa Jawa Timur. Skripsi tidak diterbitkan. Surabaya: Fakultas Ekonomi Dan Bisnis Universitas Airlangga.Muflih, Muhammad. (2006). Perilaku Konsumen Dalam Perspektif Ilmu Ekonomi Islam. Jakarta: PT RajaGrafindo Persada.Omar, Ogenyi. (1999). Retail marketing. Essex: Pearson Education Limited.Othman, AbdulQawi dan Lynn Owen. (2001). Adopting and measuring customer service quality (sq) in Islamic banks: a case study in Kuwait Finance House. International Journal of Islamic Financial Services, 3(1), 1-26.Parasuraman, A, Valarie A Zeithaml dan Leonard L. Berry. (1998). Servqual: a multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12-40.Pusat Pengkajian Dan Pengembangan Ekonomi Islam (P3EI) Universitas Islam Indonesia Yogyakarta. (2014). Ekonomi Islam. Jakarta: PT RajaGrafindo Persada.Ratnasari, Ririn Tri. (2012). Manajemen pemasaran Islam. Modul 3. Surabaya: Departemen Ekonomi Syariah Fakultas Ekonomi dan Bisnis Universitas Airlangga.------, Fatin Fadhilah Hasib, dan Moh. Qudsi Fauzy. (2015). Religiousity on shopping orientation and behavioral intention for moslem and non-moslem customers. Surabaya: Departemen Ekonomi Syariah Fakultas Ekonomi Dan Bisnis Universitas Airlangga.Saraswati, S.H. (2017). Analisis dampak keberadaan minimarket indomaret dan alfamart terhadap UKM dalam kaitannya dengan peraturan presiden nomor 112 tahun 2007 tentang penataan dan pembinaan pasar tradisional, pusat perbelanjaan dan toko modern (studi di kota Pontianak). Jurnal NESTOR Magister Hukum, 4(4).Schiffman, Leon dan Leslie Lazar Kanuk. (2008). Perilaku Konsumen. Edisi 7. Jakarta: Indeks.Sezgin, Mete dan Senem Küçükköylü. (2014). Store’s Atmosphere’s Importance in Creating Store’s Image in Sustainable Management of Store and a Research in Konya (Turkey) City. Journal of Advanced Management Science, 2(3), 186-191. Doi: 10.12720/joams.2.3.186-191Sihombing, Sabrina O. (2011). Memprediksi Hubungan, Loyalitas Merek, Rasa Keikutsertaan, Kecocokan Citra Diri dan Konsumsi Terakhir Terhadap Kesejahteraan Konsumen: Studi Empiris Pada Kedai Kopi Starbucks (hal 192-207). Jurnal EKOBIS, 12(2).Sugiyono, (2018). Metode penelitian kuantitatif kualitatif dan R&D. Bandung: Alfabeta.Sula, Muhammad Syakir dan Hermawan Kartajaya. (2006). Syariah marketing. Bandung: PT Mizan Pustaka.Zaba-Nieroda, Renata. (2011). Developing Corporate Image. The Malopolska School of Economics in Tarnow Research Papers Collection. Issue 1/2011.Zikmund, William G dan Barry J babin. (2013). Menjelajahi riset pemasaran. Jakarta: Salemba Empat.

FACTORS AFFECTING THE EMPLOYEES’ PERFORMANCE OF NATIONAL AMIL ZAKAT INSTITUTION (LAZNAS) NURUL HAYAT FOUNDATION SURABAYA Vicky Alif Putra; Ririn Tri Ratnasari
Jurnal Ekonomi Syariah Teori dan Terapan Vol. 7 No. 2 (2020): Februari-2020
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/vol7iss20202pp401-419

This research aims to prove whether the variables of religiosity level, motivation, and commitment has a significant effect on the performance of employees in the national amil zakat institution Nurul Hayat Foundation in Surabaya. The sample is 67 employees of the LAZNAS Nurul Hayat Surabaya. The data collection method uses Non-Probability Sampling with a saturated sampling technique. This research uses a quantitative approach using primary data in the form of a questionnaire with a partial least squares analysis method. The results of this research indicate that the intervening variables in the form of motivation and commitment have a significant effect on endogenous variables, namely the employees’ performance of LAZNAS Nurul Hayat Surabaya. Exogenous variables on the level of religiosity have a significant effect on motivation and commitment intervening variables but do not affect the employees’ performance of LAZNAS Nurul Hayat Surabaya.Keywords: Religiosity, Motivation, Commitment, Performance, EmployeeREFFERENCE Ancok, D. & Suroso, F.N. (2005). Psikologi Islami: Solusi Islam atas problem-problem psikologi. Yogyakarta: Pustaka Pelajar.Afriani, Khairunnisa. (2016). Pengaruh religiusitas terhadap kinerja karyawan ardhian transport Yogyakarta. Skripsi tidak diterbitkan. Yogyakarta: Fakultas Dakwah dan Komunikasi UIN Sunan Kalijaga.Afrizal, Andi. (2015). Pengaruh gaya kepemimpinan terhadap motivasi kerja dan kepuasan kerja serta dampak pada kinerja karyawan (studi kasus BMT Bina Ihsanul Fikri Yogyakarta). Jurnal Ekonomi Syariah Indonesia, 5(2), 151-170.Aviyah, Evi dan Muhammad Farid. (2014). Religiusitas, kontrol diri, dan kenakalan remaja. Persona Jurnal Psikologi Indonesia, 3(2), 126-129.Alwi, S. (2008). 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pemberdayaan lembaga amil zakat masjid rungkut jaya surabaya dalam meningkatkan kesejahteraan mustahiq Rizky Farah Nurfadhilah; Ririn Tri Ratnasari
Jurnal Ekonomi Syariah Teori dan Terapan Vol. 6 No. 2 (2019): Februari-2019
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/vol6iss20192pp344-352

The research used in this paper is a qualitative research method with descriptive analytical case study method, which is an analysis that produces descriptive data in the form of written or oral words from people and behaviors that can be observed with a predetermined method. The purpose of this method is to minimize the results of research difficult to manipulate because researchers have little chance to control events that will occur. The event in question is the empowerment of the Rungkut Jaya Surabaya Mosque Amil Zakat Institution in improving mustahiq welfare, so that the data needed is not enough historical data but interviews are needed, and direct observation in the field. The research data was collected by interviewing the Chairperson of the LAZ Masjid Rungkut Jaya, the Chair of Ta'mir, 2 mustahiq LAZ Masjid Rungkut Jaya, and 2 muzakki LAZ Masjid Rungkut Jaya.Keywords: Empowerment of Amil Zakat Institutions, Amil Zakat Institutions, Zakat, Empowerment of Amil Zakat Institutions in Rungkut Jaya Mosque Surabaya, MustahiqREFERENCES Al-Ba’ly, Abdul Al Hamid Mahmud. 2006. Ekonomi Zakat: Sebuah Kajian Moneter dan Keuangan Syariah. Jakarta: PT. Raja Grafindo Persada. hlm. 1.Al-Ghazali, Ihya Ulumuddin, Juz II, Mesir: Multazam At-Taba’ Wannasar, t,t.Ali, M. Daud. 1998. Sistem Ekonomi Islam Zakat dan Waqaf. Jakarta: UI-Press. hlm. 39.Arifin, Zainul. Memahami Bank Syari’ah Lingkup, Peluang, Tantangan dan Prospek. Jakarta: Alvabet, 2000.Ash-Shiddieqy, Muhammad Hasbi. 2009. Pedoman Zakat. Semarang: PT. Pustaka Rizki Putra. hlm. 162.Asnaini. 2007. Zakat Produktif Dalam Perspektif Hukum Islam. Yogyakarta: Pustaka Pelajar.----------. 2008. Zakat Produktif Dalam Perspektif Hukum Islam. Yogyakarta: Pustaka Pelajar. hlm. 12.Aziz, H.A, dkk. 2017. Zakat Dan Pemberdayaan. Surabaya: Airlangga University Press.Djuanda, Gustian et, al. 2006. Pelaporan Zakat Pengurang Pajak Penghasilan. Jakarta: Raja Grafindo Persada. hlm. 15-17.Hafidhuddin, Didin. 2002. Zakat Dalam Perekonomian Modern. Jakarta: Gema Insani Press.Huda, Nurul. Muhammad Heykal. 2010. Lembaga Keuangan Islam: Tinjauan Teoritis dan Praktis. Jakarta: Prenada Media Group.Mannan, Abdul. 1997. Teori dan Praktik Ekonomi Islam. Yogyakarta: PT. Dana Bhakti Prima Yasa. hlm. 285.Miftah. 2008. Pembaharuan Zakat Untuk Pengentasan Kemiskinan di Indonesia. Innovatio, Vol. VII, No. 14, Juli-Desember 2008. hlm. 425.Moleong. 1998. Metodologi Penelitian Kualitatif. Bandung: CV. Remaja Rosdakarya.----------. 2007. Metodologi Penelitian Kualitatif. Bandung: CV. Remaja Rosdakarya.Mufraini, Arief. 2006. Akutansi dan Manajemen Zakat, Mengomunikasikan Kesadaran dan Membangun Jaringan. Jakarta : Kencana Prenada Media Grup. hlm. 161.Muhammad, & Bakar, Abu. 2011. Manajemen Organisasi Zakat. Malang: Madani Wisma Kalimetro.Mu’inan, Rafi’. 2011. Potensi Zakat (dari konsumtif-karikatif ke produktif berdayaguna perspektif hukum Islam). Yogyakarta: Citra Pustaka. hlm. 132.Qardhawi, Yusuf, DR. 1999. Fiqih Az-Zakat, Bandung: Mizan.

Co-Authors Abdul Basit Abdul Basit Achmad Nur Iman Achsania Hendratmi Adinda Septiani M Adirestuty, Fitranty Aditya Okta Viandhy Aditya Okta Viandhy, Aditya Okta Ahmad Khabib Dwi Anggara Ahmad Sodiq, Ahmad Akhmad Kusuma Wardhana Akhmad Kusuma Wardhana Akhmad Kusuma Wardhana Akhmad Kusuma Wardhana Akhmad Kusuma Wardhana Akhmad Kusuma Wardhana Al Adawiyah, Rumaisah Azizah Alfath Shifa Ghifara Alimin Alimin Alimin Alimin Amalina Rusydina Aminudin Ma'ruf Angga Khoerul Umam Anik Rufaidah Anik Rufaidah Anneke Ratnasari Hardianto Anneke Ratnasari Hardianto, Anneke Ratnasari Annisa Rahma Febriyanti Anwar Allah Pitchay Anwar Allah Pitchay Anwar Allah Pitchay, Anwar Allah Ari Prasetyo Arridha Harahap Asya’bani, Nispia Aulia, Melananda Risky Author, Nailul Azhar Alam Azizah Al Adawiyah, Rumaisah Battour , Mohamed Battour, Mohamed Bt Mohd Ariffin, Noraini Bunga Permata Samodra Chazanah , Indah Nur Cholil, Muhammad Ega Rusanti Fadlillah, Nilna Faradilah Putri Fauzi Fatin Fadhilah Hasib Firmansyah , Egi Arvian Fitria Solahika Salma Fuad Hasyim Ghozian Hakeem Habibah, Aminatun Hadi, T.Saipul Hafidza Gumelar Muksininna Hani Khairo Amalia Hapsari, Safira Arsyadin Hariyanto Hariyanto Hasan Aedy hasna fauziana Hasna Fauziana Hasna Fauziana Hasyim, Fuad Hendratmi, Achsania Hendratmi Hermawan, Rheza Hesti Dwi Fandini Hidayati, Huzaini, Moh Ilham Rahmanto Imam Sopingi Imron Mawardi Inayah Rahman Indah Rofiqoh, Siti Nur Indirwan, Syanisma Khansa Indra Rajasa, Muhammad Attar Indrianawati Usman Ismah Osman Ismail, Shafinar Iwan Prakoso Gunawarman Jaenudin, M jaenudin, muhammad Jamil, Fadila Ainur Jamilu, Usman Jazilinni’am, Naili K. S., Salsabiilatul Ayniah Karimah Tri Lestari La Ode Alimusa Lintang Titian Purbasari M. Adi Surya Anwar M. Ala’uddin Masruroh, Amalia Maulidy Albar Maziyah Mazza Basya Mega Nilasari Johan Mega Nilasari Johan, Mega Nilasari Moh. Nurul Qomar Moh. Nurul Qomar, Moh. Nurul Muchammad Choir Rivo Muhamad Nafik Hadi Ryandono, Muhamad Nafik Muhamad Wahyudi Muhamad Wahyudi, Muhamad Muhammad Ala’uddin Muhammad Irsyad, Syaiful Muhammad Nizar Muhammad Rifqi Muhammad Syifa Mustika, Hindah Nanang Qosim Nida’ Al-Karimah Makkawi Njie, Yahya Novi Sekar Sari Novi Sekar Sari Nur Adila Wulandari Nur Aulia Noviyani Nur Chazanah, Indah Nur Indah Rofiqoh, Siti Nurrochman, Danang Dwi Nurul Ain Nurul Ain, Nurul Nurul Huda Nurul Huda Nurwijayanti Osman, Ismah Pertiwi, Tanza Dona Purbasari, Lintang Titian Putra, Trisno Wardy Putri, Hamilatul Hasanah Qolbi, Ayun R. Andy Erwin Wijaya Raditya Sukmana Rahmawati, Estina Ramdani Ramdani Ramly, Arroyyan Rani, Lina Nugraha Reza Dasangga, Dian Ghani Ridan Muhtadi Rifki Fajar Subekhi Rika Rika Ririt Iriani Sri Setiawati Rizky Farah Nurfadhilah Rofiqoh, Siti Nur Indah Ronny Ronny Rufaidah, Anik Rusgianto, Sulistya Ryval Ababil Samsul Arifin Sari, Dyah Permata Sekar Sari, Novi Sheila Ayu Pramesti Permatasari Siti Nur Indah Rofiqoh Siti Nur Indah Rofiqoh Siti Zulaikha Sitii Nur Indah Rofiqoh Sri Herianingrum Sri Herianingrum Sulistya Rusgianto Sulistya Rusgianto Sulistyowati Sulistyowati Sulistyowati Sulistyowati Susanto, Arva Athallah Syafira, Fadillah Nur Syukron Makmun Syukron Makmun, Syukron Tamamala, Zailan Basri Tanissa Intan Syahvina Thoyyib Mas’udi Tia Yuliawati Tiara Tresnawulan Barkah Ujang Syahrul Mubarrok Usman Jamilu Vicky Alif Putra Wardhana, Akhmad Kusuma Yan Putra Timur Yusuf Kurniawan Zukhrufani, Alfitri Zulfa Mufidah

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