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Journal : Journal Publicuho

PENINGKATAN KUALITAS LAYANAN PUBLIK MELALUI PELAYANAN ADMINISTRASI PERNIKAHAN PADA KANTOR URUSAN AGAMA KECAMATAN WOLIO KOTA BAU BAU Adrian Tawai; Muhammad Yusuf; Muh. Rijal
Journal Publicuho Vol. 5 No. 3 (2022): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (171.828 KB) | DOI: 10.35817/publicuho.v5i3.6

Abstract

This study aims to determine the marriage administration services at the Religious Affairs Office (KUA) Wolio District Bau-Bau City and to determine the factors of marriage administration services at the Religious Affairs Office (KUA) Wolio District Bau-Bau City. It uses observation, interviews, and documentation as a qualitative descriptive research method. The results of this study indicate that the marriage administration services carried out by the Office of Religious Affairs (KUA) of Wolio District are carried out by paying attention to simple, transparent, complete and affordable aspects. everything is done to make it easier for the community to manage the existing marriage administration and in terms of being transparent, information about the arrangement is given, including using social media and in complete terms where the people who come to take care must pay attention to all the completeness of the files in managing and affordable and affordable. In terms of costs, where everything has been regulated in the existing rules, people who take care of marriage administration are charged six hundred thousand for those who get married outside the office and for those who get married at the Wolio District Religious Affairs Office (KUA) with a note that it is done within working time.
DETERMINAN DAYA DUKUNG SISTEM INFORMASI PENGADAAN BARANG DAN JASA PADA PEMERINTAH DAERAH KABUPATEN MUNA BARAT Rahman Tandi; Muhammad Amir; La Ode Muhammad Syawal
Journal Publicuho Vol. 5 No. 3 (2022): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (211.015 KB) | DOI: 10.35817/publicuho.v5i3.8

Abstract

The purpose of this study is to analyze the determinants of the carrying capacity of information systems in procurement services for goods and services. The approach used in this study is a qualitative approach. The technique used in determining informants in this study is a purposive technique, namely the technique of assigning informants with certain criteria that are in accordance with the research objectives. The informants of this study were determined to be as many as 5 (five) people taken from participants and customers. The data analysis used in this study is an interactive model qualitative data analysis. The results showed that the main determinants of the carrying capacity of information system systems on organizational performance are information technology infrastructure, organizational structure, human resources, and available budgets
MINING POLICY CONFLICT: Recruitment of Local Workers in Morosi Industrial Estate, Konawe Regency, Southeast Sulawesi La Ode Muhammad Elwan; Muhammad Yusuf; La Ode Herman Halika
Journal Publicuho Vol. 5 No. 3 (2022): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (292.466 KB) | DOI: 10.35817/publicuho.v5i3.18

Abstract

This study aims to determine the MINING POLICY CONFLICT: Recruitment of Local Workers in Morosi Industrial Estate, Konawe Regency, Southeast Sulawesi. The focus of the study is to find the design of mining policies and the impact of mining as well as the adoption model for the application of mining policies in the recruitment of local workers in the Morosi Industrial Estate. This type of research is qualitative with an analytical descriptive design, used to collect data by researchers and present descriptive data with in-depth analysis. This research was conducted in the administrative area of the Morosi Industrial Estate which is within the territory of the Konawe Regency Government of Southeast Sulawesi Province. The results of the study explain that the Konawe Regency Government is able to take advantage of opportunities to increase regional economic growth even during the Covid-19 pandemic by opening up investment opportunities and massive employment through collaboration with PT. VDNI and PT. OSS. The dynamics of mining conflicts in the recruitment of local workers can be minimized so that the Konawe Regency Government and the Konawe people feel that it is a reduction in unemployment and poverty. Furthermore, currently, the adaptation that can be done by the Konawe Regency Government is to increase the competence of the local community of prospective workers according to the needs of mining companies
PENINGKATAN KUALITAS PELAYANAN PUBLIK MELALUI PENERAPAN GOOD GOVERNANCE PADA BADAN PENDAPATAN DAERAH KOTA KENDARI Adrian Tawai; Muhammad Amir; Almaidah
Journal Publicuho Vol. 6 No. 1 (2023): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i1.126

Abstract

This study aims to describe how good governance is implemented in order to improve the quality of public services at the Kendari City Regional Revenue Agency. This study used a qualitative descriptive research type with six informants. Data collection techniques start from direct observation, interviews, and documentation. Data analysis techniques used are data collection, data reduction, data presentation and conclusion and verification. The results of the study show that transparency has not been implemented properly, where the requirements for service are only found at the front office and there are no billboards or information boards so that people often ask questions about these requirements. However, from the dimension of responsiveness related to the ability to respond, it is said to be good in providing services, it is said to be fast and to act fairly by serving the community according to the queue number obtained. Meanwhile, from the indicators of effectiveness and efficiency, employees are disciplined in providing services and following service procedures. Meanwhile, from the accountability dimension, employees are responsible by reprimanding and directing staff if negligence occurs.
ANALISIS INDEKS KEPUASAN MASYARAKAT TERHADAP PELAYANAN PUBLIK DI PUSKESMAS KEMARAYA KECAMATAN KENDARI BARAT KOTA KENDARI Alfira Rezky Fajriati Rahmad; Adrian Tawai; Suhadi
Journal Publicuho Vol. 6 No. 2 (2023): May - July - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i2.125

Abstract

This survey was conducted to measure the services of Kemaraya Health Center, West Kendari District, Kendari City through the Community Satisfaction Index. This quantitative descriptive study will present the results of research using most numerical statements and narrative sentences with qualitative explanatory forms. The study will be conducted at Kemaraya Health Center, West Kendari District, Kendari City from August 2022 to October 2022. The sampling technique uses the Likert scale most commonly used in survey research. The data collection techniques used are questionnaires, notes, and observations. The Community Satisfaction Index of Kemaraya Health Center in Kendari City falls into the good category with a magnitude of 81.76. Based on the nine performance elements, executive capital is the element with the highest index value of 84.75 and is therefore at a good level. While the indicator with the lowest index value, namely the infrastructure indicator 76.5.
IMPLEMENTASI PRINSIP TATA KELOLA PEMERINTAHAN TERHADAP KUALITAS PELAYANAN PUBLIK DI KOTA KENDARI PROVINSI SULAWESI TENGGARA Muhammad Amir; Adrian Tawai; Muhammad Yusuf
Journal Publicuho Vol. 6 No. 3 (2023): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i3.341

Abstract

The aim of this research is to determine the implementation of governance principles on the quality of public services in Kendari City, Southeast Sulawesi Province. Qualitative descriptive research methodology which includes observation, interviews and documentation was used in this research. Data analysis uses descriptive interactive according to Milles Huberman and Saldana. The findings of this research indicate that the application of good governance principles in improving the quality of public services, in terms of transparency, has not been fully realized, especially regarding access to service requirements that cannot be reached by all levels of society. Second, responsiveness in responding to needs is quite good, but completion in a timely manner is not appropriate due to the large number of taxpayers quantitatively. Third, a fair aspect in providing services has been implemented by giving priority to the community in a timely manner. Fourth, the effectiveness and efficiency of employees can be seen, with their efforts increasing their potential to improve services. Fifth, employee accountability through reprimanding and directing staff who commit negligence, but there are still staff who repeat this negligence and act not in accordance with the SOP.
ANALISIS PERAN DINAS TENAGA KERJA DAN TRANSMIGRASI DALAM PERLINDUNGAN TENAGA KERJA DI KOTA KENDARI Suriyani BB; La Manguntara; Makmur Kambolong
Journal Publicuho Vol. 7 No. 2 (2024): May - July - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i2.400

Abstract

This research aims to analyze and determine the role of the Manpower and Transmigration Service in Labor Protection in Kendari City and identify barriers to implementing the Labor Protection policy. This research adopted a qualitative descriptive research method and was conducted at the Kendari City Manpower and Transmigration Office. Informants in this research. The data used in this research involves information sourced from primary and secondary data. The data analysis technique used interactive data analysis according to Milles Hunerman and Saldana (2014). The research results show that the role of the Manpower and Transmigration Service in Kendari City in protecting workers includes aspects of law, safety, health, social security and work relations. Even though efforts have been made such as providing fair wages, preventing work injuries, routine health checks, financial protection, and protecting the right to organize, there are still obstacles to policy implementation such as ineffective communication and limited resources that affect policy implementation.
TRANSFORMASI PELAYANAN DATA PENDIDIKAN MELALUI EFEKTIVITAS KERJA PEGAWAI DI SULAWESI TENGGARA Sartono; La Ode Muhammad Elwan; La Ode Agus Said; La Ode Aslim
Journal Publicuho Vol. 7 No. 2 (2024): May - July - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i2.462

Abstract

The purpose of this writing is to determine the effectiveness of employee work in basic education data services at the Southeast Sulawesi Province Education and Culture Service. This research uses a descriptive qualitative approach method with data collection using interviews, observations and document studies. Using interactive data analysis techniques according to Milles Huberman and Saldana. The research results show that basic education data entry in Southeast Sulawesi Province is carried out by the DAPODIK admin via the official link, with data validation in the DAPODIK room of the Ministry of Education and Culture. Data sorting is managed by the Education and Culture Bureau system and DAPODIK staff. Data services are carried out manually and online according to SOP, even though they are hampered by network problems and power outages. The DAPODIK program has helped speed up the resolution of school, teacher and student data problems, provided convenience for schools and teachers, and reduced community accumulation and paper usage, showing real changes in the education administration process.
PENGARUH LINGKUNGAN KERJA DAN MOTIVASI KERJA TERHADAP KIRNERJA KARYAWAN PT. ANTAM (Persero) Tbk. UNIT BISNIS PERTAMBANGAN NIKEL (UBPN) KOLAKA Muhammad Basri; Rosfiah Arsal; Hasran
Journal Publicuho Vol. 7 No. 3 (2024): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i3.502

Abstract

This study aims to examine the influence of the work environment and work motivation on the performance of employees of PT. Antam Tbk. UBPN Kolaka, The type of data is quantitative data sourced from 108 employee respondents using a questionnaire instrument in the form of a Google form as a data collection technique. The sampling technique is random sampling. The data were processed using statistical tests and analyzed by multiple regression. The results of the study show that, partially, the work environment does not have a significant effect on employee performance, but it needs to be explained that, in general, the employees surveyed are those who work in open spaces (not in offices/buildings), on the contrary, work motivation has a significant effect on employee performance.  Simultaneously showed a significant influence between the driving environment and work motivation on employee performance.
Co-Authors AA Sudharmawan, AA Abdul Jabaru Hidi Abdul Nashar Abdul Rizal Abdullah, Muh. Zein Achmad Selamet Aku Adrianus Adrianus Afriadi, Zamran Agung Suharyanto akhyar abdullah Al Asrin Rahman Al Jalali Muhammad Alfira Rezky Fajriati Rahmad Almaidah Amin Tunda Aminuddin Aminuddin Amir, H. Muh Amir, Muh. Amir, Muhammad Amir, Muhammad Amri, Siti Belinda Andre Andre Apolinaris S.A Ari Agung Prastowo, Ari Agung Arifin Utha Arifin Utha Arysandi Masda Aslim, La Ode Aspin Aspin, Aspin Asrianah Hasan Asriani Asriani Asrul Tawulo, Megawati Audra Junita, Devanya Bakri Yusuf, Bakri Burhan, Faika Cahyadi, Marcel Kristian Cici Andriani Cici Nurlaela Dani Umbara de Guzman, Broderick M. N. Deki Zulkarnain ERDIANA WATI, ERDIANA Eriyanti Eriyanti Eva Solina Gultom Evita Sandra Fahril Muchtasar Faturachman Alputra Faturachman Alputra Sudirman Fera Tri Susilawaty Firdayanti, Firdayanti Fitriani Fitriani Genggong, Marsia Sumule Gunawan Gunawan Haeruddin, Karnila Haerul Ikrar Rusli Harpian Harpian Hendri Ade Sucipto Hendriawan Hendriawan Heni Pujiastuti Ilmainar Mauna Ima Ima Irianto Ibrahim Ibrahim Ismail Saleh Jamal Bake Jamal Bake Jayawarsa, A.A. Ketut Joko Tri Brata Jopang Kaimudin, Hasnani Kusuma Wardani Dwi Putri La Manguntara La Ode Agus Said, La Ode Agus La Ode Arsad Sani La Ode Aslim La Ode Bariun La Ode Herman Halika La Ode Muhamad Munadi La Ode Muhammad Elwan La Ode Muhammad Elwan La Ode Muhammad Elwan La Ode Muhammad Syawal La Ode Nafiu La Ode Sahaba La Tarifu La Taya, La Taya Larasati, Ida Ayu Putri Lilik Rita Lindayani Lina Lestari liwaul, liwaul Lode Asrun Loeth, Lidya Tri Wardhany Makmur Kambolong Malik, Elmy Selfiana Marlina Marlina Marsela Marsela Megawati Monika Sari Ms. Rasiah, Ms. Muh Amir Muh. Nasir Muh. Rijal Muh. Yusuf Muhammad Amir Muhammad Amir MUHAMMAD AMIR Muhammad Amrullah Pagala Muhammad Basri Muhammad Basri Muhammad Basri Muhammad Elwan Muhammad Rijal Muhammad Yazid Muhammad Yusuf Muhammad Yusuf Muhammad Yusuf Muhammad Yusuf Murdjani Kamaluddin Musjito Musjito Musrida, Musrida mustafa, laode Mustika Mustika Mutmainnah Muzairi Muzairi Natsir Sandiah Norayati Norayati Nur Israfyan Sofian Nurmin Suryati Nursyamsi Nursyamsi Nurul Arsy Utami Nuryanti, Amalia Agustin P., Iwan Pertiwi, Ajeng purnamasari, muthia Putra, Ansor Putranto, Teguh Dwi Putri Yami Dewi Putrianingsi, Eka Ramadoni Ramadoni Raniwati Raniwati Razak, Abd Salam Reski Reski Ridwan, Harnina Rina Astarika, Rina Rini Sriyani Rista Pebriyanti Rola Pola Anto Rola Pola Anto Romualdus T.P.M.D Rosfiah Arsal Ryan Julio Dwi Putra Safriyati Safriyati saidin, saidin Samiruddin Samiruddin Sarita, Ihsan Sarmadan Sarmadan, Sarmadan Sartono Sartono Sartono Sartono Sartono Sartono Sartono, Sartono Semuel Batlajery Simon Siamsa Siti Helmyati Sofian, Nur Israfyan Sri Muliati Sri Ratna Ningsih, Sri Ratna Sri Wahyuni St. Mutmainnah Ihsan Suci Pratiwi M. Daut Sufrianto, Sufrianto Suhadi Suharti Suharti, et.al Sulsalman Moita, Sulsalman Supriatna, Agus Suriani Suriani Suriati, Nurmin Suryana Mekuo Syamsul Alam Syamsul Alam, Syamsul Tahir, Ferdian Tarimana, Ambo Wonua Taufik3, Taufik Tuwu, Darmin Ulya, Afriani Usman Utha, Arifin Vivi Riana Pangestu Wa Ode Kartinasari Wahbi, Akbar Widya Sulham Wijaya Wijayanto, Putra Pratama Yamin Yaddi Yudhi Franata Yudi Agusman Yumnawati Yumnawati YUNI SARTIKA YUSNITA YUSNITA Yusuf Sabilu, Yusuf Zahrani Zahrani