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Journal : ComTech: Computer, Mathematics and Engineering Applications

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Membangun Customer Relationship Management dalam Bisnis Darudiato, Suparto; Novianto, Chiko; Hendra, Hendra; Reynaldo, Reynaldo; Selvi, Selvi
ComTech: Computer, Mathematics and Engineering Applications Vol 2, No 2 (2011): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v2i2.2962

Abstract

Customer relationship management dapat dijadikan alat oleh perusahaan dalam mengembangkan bisnisnya agar mendapat perhatian dari customer dan pasar. Paper ini disusun berdasarkan penelitian yang menggambarkan hubungan bisnis dan pengaruh pelanggan terhadap perusahaan, serta bagaimana sebuah customer relationship management dapat membantu perusahaan dalam meraih pangsa pasar. Data dan informasi dalam studi ini didapatkan dari studi pustaka yang mengacu pada buku referensi dan jurnal yang berhubungan dengan topik yang ada. Paper ini memberi pengetahuan tentang pencapaian tujuan perusahaan yang didukung penerapan customer relationship management.
Co-Authors Abd. Rahman Pakaya Abdul Rahman Pakaya Agustin, Viona Ahmad, Aisyah Noor Aisyah Aisyah Amdin, Sitti Rahmiani Amelia Amelia Andy Andy Anjas, Hesti Wahyuni Anu, Dea Angraini Aparianto, Aparianto Apriliani, Ribka Ar Rizqi, Fathir Naufal Arbina, Arbina Aritonang, Jonsfir Daus Aslam, Adrian Asma Asma Asnawi, Melan Angriani Audita Nuvriasari Aurelia, Cahaya Aurelia, Clara Awan Santoso, Awan Ayu, Raden Adjeng Boby Rantow Payu Chen Chongjie Chintaury, Elva Puja Christina Christina Derrick, Lionel Dewi Indrayani Hamin Dewi, Anita Candra Dungga, Meriyana Fransisca Emaliah, Emaliah Erdiyanti Erdiyanti, Erdiyanti Erwin Erwin Erwina Oktavianty Fadil Iskandar, Fadil Faiza Husnayeni Nahar Hais Dama Halifat, Nusia Halijah, Halijah Harming, Harming Hartini Haseng, Aldiyanto Hasni Hasni Hasriani Hasriani, Hasriani Imran, Muthi’ah Fathinah INDRA HERMAWAN Irawati Abdul Irma Irma Irmawati Irmawati Irwan Yantu Jesslyn, Jesslyn Joycelyn, Joycelyn Julyance, Zoey Kadir, Risnawaty Lanto Miriatin Amali Larasati, Suci Indah Lestari Ningrum, Lestari Lestari, Sri Indah Lim, Vincent Maesiwi, Purwastuti Maida, Siti Mendo, Andi Yuniar Mohamad Agus Salim Monoarfa Mokoagow, Rezza Muhammad Aswar Limi Muhammad Syukri Munirwan Zani, Munirwan Murad, Moh. Fahriezal Mustaqima, Mustaqima Negara, Atma Nengsih, Dora Ningsih, Nisa Kartika Norliani Norliani, Norliani Novianto, Chiko Nurfauzan, Malik oktarina, selfi Paerin, Paerin Paisal, Moh. Pakaya, Naista Larasati Purwaningtias, Agitta Sofyan Putri, Dwi Utami Putri, Ika Wahyuni Putri, Siska Anjeli Rachman Saleh Raflin Hinelo Rahmah Rahmah Rahmi, Notika Reynaldo Reynaldo, Reynaldo Riani Riani, Riani Rijal, A. Syamsul Rijal, Rijal Rijaluddin, Khalid Rinoa, Livvy Risman, Kadar Rizan Machmud Rosdiana, Dika Rose, Felicia Diana Sahroni, Deni Saiful Anwar Saleh, Rachman Salfarilla, Salsa Elsi Sanjaya, Enrico Sayuti, Sri Novita Siska Handayani Sitorus, Elisabet Solly Aryza Srie Isnawaty Pakaya Suardi Laheng, Suardi Suarti, Suarti Suhardi Suhardi Sulastri Sulastri Suparto Darudiato Syaiful B Arsyid Syarman, Muh. Iksan Tirtaningrum, Catur Wahyu Ubaidillah Ubaidillah Umin Kango Utina, Uun Vika Bregas Mariza Wahyuningtias, Putri Ayu Win, Thinzar Winarsih, Ririn Yulia Yusrin S. Hasan Zaitun Qamariah, Zaitun