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Journal : E-JRM

Pengaruh Kualitas Pelayanan, Kualitas Produk Dan Harga Produk Terhadap Kepuasan Pelanggan Pada Nice So Kota Malang Sejati, Eling Rosa; Sunaryo, Hadi; Mustapita, Arini Fitria
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to determine the influence of service quality, product quality and product price on Nice So customer satisfaction in the city of Malang. In the current era, there are many types of businesses that carry out various kinds of innovations based on customer needs. An example of a form of business that is widely known to the public is Nice So. It is a supermarket that provides products for daily needs, one of which is accessories, fashion equipment, office stationery and electronic equipment. The research method used was quantitative. Sampling used non-probability sampling with purposive sampling technique totaling 87 respondents. Data analysis uses multiple linear regression analysis. The results of this research show that simultaneously service quality, product quality and product price have a significant effect on customer satisfaction. Partially, product quality has a significant effect on customer satisfaction and product price has a significant effect on customer satisfaction. However, this research proves that service quality does not have a significant effect on customer satisfaction. Keywords: Customer Satisfaction, Service Quality, Product Quality, Product Price, Nice So 
Pengaruh Lingkungan Kera, Motivasi Dan Budaya Organisasi Terhadap Komitmen Kerja (Pegawai Kantor Kecamatan Woha Kabupaten Bima) Taslim, M.; Sunaryo, Hadi; Rizal, Mohammad
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research is a type of quantitative research. Where the population in this study was used as a sample using a saturated sample with a population of 75 respondents. By collecting data using the Correlation method, it aims to determine the partial influence between the variables of Work Environment, Motivation, and Organizational Culture on Employee Work Commitment. The Work Environment has a partial positive and significant influence on Work Commitment. Motivation does not have a partially significant effect on Work Commitment. Organizational Culture has a partially positive and significant influence on Work Commitment. The results of the Coefficient of Determination concluded that the magnitude of the influence of the variables Work Environment, Motivation, Organizational Culture on Work Commitment, with the rest influenced by other variables that were not studied in this study Keywords: Work Environment, Motivati on, and Organizational Culture towards Work Commitment 
Pengaruh Influencer Marketing, Word of Mouth Dan Brand Image Terhadap Purchase Intention Pada Produk Scarlett whitening (Studi Mahasiswa FEB Universitas Islam Malang Angkatan 2020) Ulya, Naylia Fadhilatul; Sunaryo, Hadi; Mustapita, Arini Fitria
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to identify the influence of Influencer Marketing, Word of Mouth, and Brand Image on Purchase Intentions for Scarlett Whitening products. The sample used in this research uses the Snowball sampling technique, which is a data source sampling technique which at first is small in number, over time it becomes large and to determine the sample size using the Slovin formula which has a sample size of 82 samples used in the results of this research as well as showing There is a significant positive influence between Influencer Marketing, Word of Mouth and Brand Image variables on Purchase Intentions for Scarlett Whitening products. Likewise, the Influencer Marketing, Word of Mouth and Brand Image variables have a partial and simultaneous influence on the Purchase Intention variable for Scarlett Whitening products. Keywords: Influencer Marketing, Word of Mouth, and Brand Image
Pengaruh Lingkungan Kerja, Motivasi Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pramiswari, Galih Intan; Sunaryo, Hadi; Rahman, Fahrurrozi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The study seeks to investigate the impact of the workplace environment, motivation, and adherence to work discipline on the performance of employees (at the Batu City Regional Financial and Asset Agency Office). This type research employs a quantitative approach. approach and the data collection method used in this research is questionnaire data. In this research, the sample used was 48 employees who would be used as research objects. The analytical method used in this research is multiple linear analysis with hypothesis testing using the F test and t test. Based on the results of this research, it shows that the work environment, work motivation and work discipline simultaneously influence employee performance, while partially the work environment influences employee performance, work motivation influences employee performance and work discipline influences employee performance Keywords: Work Environment, Motivation, Discipline And Employee Performance
Pengaruh Lingkungan Kerja, Kompetensi dan Etos Kerja Terhadap Kinerja Karyawan (Studi Pada Karyawan UMKM Tahu Kres KWB) Amrullah, Angkoso Ahmad; Sunaryo, Hadi; Suharto, M. Khoirul Anwarudin Broto
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to examine and explain the influence of the work environment, competence and work ethic on employee performance at KWB Tahu Kres UMKM. The sample used in this study were 31 employees using the saturated sample technique. The data analysis method used in this study is quantitative data analysis using multiple linear regression analysis. Testing the data used is testing the simultaneous hypothesis (Test F) and testing the partial hypothesis (Test t). The results of this study indicate that simultaneously (Test F) the variables of the work environment, competence and work ethic have a significant effect on employee performance at the UKM Tahu Kres KWB. Meanwhile, based on the results of the partial test (t test) the work environment variable has a significant effect on employee performance at the UMKM Tahu Kres KWB, the competency variable has a significant effect on the performance of employees at the UMKM Tahu Kres KWB, the work ethic variable has a significant effect on the performance of employees at the UMKM Tahu Kres KWB. Keywords: Work Environment, Competence, Work Ethic and Employee Performance
Pengaruh Karakteristik Individu, Komunikasi, Dan Kerjasama Tim Terhadap Kinerja Pegawai Agustin, Faikotul Wulan; Sunaryo, Hadi; Suharto, M. Khoirul Anwarudin Broto
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to describe and analyze the influence of individual characteristics, communication, and teamwork on employee performance. The type of research used in this study is quantitative research. The population in this study were employees of Field 1 of the Pasuruan Regency Environmental Service. The determination of the number of samples used saturated samples with a total of 83 employees as respondents. The results of the study stated that individual characteristics, communication, and teamwork simultaneously influenced employee performance and partially individual characteristics and teamwork had a positive and significant effect on employee performance while communication did not affect employee performance. Keywords: Individual Characteristics, Communication, Teamwork, Employee Performance
Pengaruh Motivasi Kerja Budaya Organisasi dan Komunikasi Karyawan Terhadap Kinerja Karyawan (studi karyawan PT. Energi Lautan Nusantara Plant 1 Malang) Ajiningtyas, Rahtanaya; Sunaryo, Hadi; Suharto, M. Khoirul Anwarudin Broto
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The study aims to determine the effect of Work Motivation, Organizational Culture and Employee Communication (Case study of employees of PT. Energi Lautan Nusantara Plant 1 Malang).  This type of research uses a quantitative approach and the data collection method used in this research is a questionnaire. The sample in this study amounted to 41 respondents. The method of analysis used in this study is multiple linear analysis with hypothesis testing using the F test and t test. Based on the results of this study indicate that Work Motivation, Organizational Culture and Employee Communication simultaneously affect Employee Performance while partially Work Motivation has no effect on Employee Performance, Organizational Culture affects Employee Performance and Employee Communication affects Employee performance. Keywords : Work Motivation, Organizational Culture, Employee Communication, Employee Performance.
Pengaruh Hubungan Manusiawi, Stres Kerja Dan Motivasi Kerja Terhadap Kinerja Pegawai Produksi Pada PT. Cimory Putri, Vera Eselia; Sunaryo, Hadi; Amin, Muhammad Sirojuddin
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The aim of this research is to analyze the influence of human relations, work stress and work motivation on the performance of production employees at PT. Cimory. This type of research focuses on explanatory research with a quantitative approach. The population in this study were production employees of PT. Cimory, Pasuruan Regency. A sample of 68 employees was determined using the Slovin formula. Data analysis was carried out using SPSS, including validity test, reliability test, normality test, classical assumption test, hypothesis test and coefficient of determination test (R2). The results of the research show that human relations and work motivation have a significant effect on the performance of PT production employees. Cimory. Meanwhile, work stress does not have a significant influence on the performance of PT production employees. Cimory. Keywords: Human Relations, Work Stress, Work Motivation, Production Employee Performance.
Pengaruh Discount, Service Quality dan Customer Experience Terhadap Repurchase Intention Pada Pengguna Layanan Shopeefood (Pada Mahasiswa FEB Unisma Malang) Suwandini, Amelian Nisa; Sunaryo, Hadi; Mustapita, Arini Fitria
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to analyze and explain the influence of discounts, service quality and customer experience on repurchase intention among shopeefood service users. The population of this study were students from the Faculty of Business Economics, Malang Islamic University, majoring in management, class of 2020. The sampling technique used purposive sampling with the Slovin formula and 82 respondents were obtained. The data analysis method in this research is quantitative data analysis using SPSS. The research results show that the discount variable has a significant effect on repurchase intention among shopeefood service users, the service quality variable has no significant effect on repurchase intention among shopeefood service users, and customer experience has a significant effect on repurchase intention among shopeefood service users. Keywords: Discount, Service Quality, Customer Experience and Repurchase Intention
Pengaruh Gaya Kepemimpinan Transformasional Dan Kualitas Kehidupan Kerja Terhadap Kepuasan Kerja Chamid Alif, A’an Abdul; Sunaryo, Hadi; Saraswati, Ety
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to determine the influence of transformational leadership style, quality of work life on job satisfaction. The data method in this research uses a questionnaire with a sample size of 43 employees. The analytical method used in this research is multiple linear analysis with hypothesis testing using the F test and t test. Based on the results of this research, it shows that Transformational Leadership Style and Quality of Work Life simultaneously influence Job Satisfaction, then Transformational Leadership Style influences Job Satisfaction, and Quality of Work Life influences Job Satisfaction. Keywords: Transformational Leadership Style, Quality Of Work Life dan Job Satisfaction
Co-Authors . Sediarso . Sediarso . Sediarso, . AA Sudharmawan, AA Adia Putra Wirman Adia Putra Wirman Adia Putra Wirman, Adia Putra Aggasy, Savira Yustinah Agustin, Faikotul Wulan Ajiningtyas, Rahtanaya Amin, Muhammad Sirojuddin Amrullah, Angkoso Ahmad Anisa Amalia Apriyanto, Guntur Ari Widayanti Arini Fitria Mustapita Bariroh, Tahyatul Chamid Alif, A’an Abdul Daram Heriansyah Desi Nurjanah DIAN LESTARI Dian Lestari Dwi Anita Suryandari Dwitiyanti Dwitiyanti Dwiyani Sudaryanti Efendi, Feriawan Ekafianti, Firdayani Elly Wardani, Elly Ema Dewanti Etin Diah Permanasari Fahrurrozi Rahman Farida, Eka Fatahillah, Mulki Fikriansyah, M. Firhan Azis Fith Khaira Nursal Fitri Hidayah, Ratna Fujianti, Fujianti Hariati, Wiwik Harijanto, Djony Hariyanti Hariyanti Hariyanti Hariyanti Hayati Hayati Hayati Hayati Hayati, Hayati Heriansyah, Daram Hidayah, Ratna Fitri Ika Resty Kania Ika Resty Kania, Ika Resty Imam Bushiri, Moh Irandi Putra Pratomo Isra, Rafiq Al Jamaliah Jamaliah Jeni Susyanti Kartika Sari, Devel Khaerunissa Anbar Istiadi Khalikussabir, Khalikussabir Khalishatunnada, Khalishatunnada Kristiana, Helda Ladeska, Vera Luluk Yunaini Lusi Putri Dwita M. Abi Rafdi M. Agus Salim Al Fathoni Mayangsari, Jihanning Yudha Mobaraq, Moh. Rizki Fajar Mohammad Rizal, Mohammad Muhammad Zaki Sopiani Muhammad Zaki Sopiani, Muhammad Zaki Mukti, Shinta Aulia Cahya Mulki Fatahillah Mulki Fatahillah, Mulki Ni Putu Ermi Hikmawanti Niadianti, Elivia Nining, Nining Nugroho, Satrio Ridho Numlil Khaira Rusdi, Numlil Khaira Nur Rizky, Syahrul Nur Wakhid Nurjanah, Desi Nurul Amalia Nurul Amalia Nurul Amalia Nurul Azmah Nikmatullah Nurul Azmah Nikmatullah Oktadio Erikardo Pardiman Pardiman Pardiman Permatasari, Indriani Detty Pramiswari, Galih Intan Prasetyo, Rachmad Eka Prasetyo, Rachmad Eka Primaning Tyas, Rischa Prisiska, Fahjar Puji Sari Purbasari, Euis Putri, Vera Eselia R, Rizky Arcinthya Rahmadini, Nuriza Rahmat, Amalia Retno Lia Sari Rini Prastiwi Riyanti, Hurip Budi Rizky Arcinthya R Rizky Arcinthya R RIZKY ARCINTHYA RAHMANIA Rizky Rafiqul Rizky, Syahrul Nur Safira, Easy Salim, M. Agus Samiratul Mufidah Saraswati, Ety Sari Nurlaily, Sari Sediarso Sediarso, Sediarso Sejati, Eling Rosa Septiana Tri Pamungkas Shoalihin Shoalihin siska siska Siska Siska Siska Siska siska, siska Siti Asiyah Sopiani, Muhammad Zaki Suharto, M. Khoirul Anwarudin Broto Suja’i, Ahmad Yusuf Imam Supriyanto Supriyanto Suriantika, Cipto Suwandini, Amelian Nisa Syahbandono, Tri Hutomo Syahputra, Hafiz Firdaus Taslim, M. Tri Hutomo Syahbandono Tri Hutomo Syahbandono Ulya, Naylia Fadhilatul Wahyu Hidayati wardani, teja kusuma Wati Sukmawati Wati Sukmawati Wati Sukmawati Wati Sukmawati Wati, Ice Trisna Zamahsari, Mohammad Fikri