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Sri Yuliani
Balai Besar Penelitian dan Pengembangan Pascapanen Pertanian, Bogor
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Journal : Journal of Social Work and Science Education

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Optimizing SLiMS 8 Acacia to Improve Service Quality: A Case Study at UIN Fatmawati Sukarno Bengkulu Library Fikri, Muhammad Aziz; Rohaya, Siti; Basinun, Basinun; Yuliani, Sri
Journal of Social Work and Science Education Vol. 6 No. 3 (2025): Journal of Social Work and Science Education
Publisher : Yayasan Sembilan Pemuda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52690/jswse.v6i3.1301

Abstract

This study analyzed how to optimize SLiMS 8 Acacia in improving the quality of library services at Universitas Islam Negeri (UIN) Fatmawati Sukarno Bengkulu and analyze the factors that hinder the optimization. This research is qualitative research using interview, observation and documentation methods. The results show that the optimization of the use of SLiMS 8 Acacia has been carried out through the establishment of clear service objectives, the development of additional features, and the integration of the system with user needs. These efforts have been proven to improve the quality of library services, especially in terms of ease of access to information, efficiency of collection management, and improvement of users' digital literacy. In addition, SLiMS-based services are considered quite good when viewed from five service quality indicators, namely appearance, reliability, responsiveness, certainty, and empathy for the needs of the librarian. Some of the obstacles faced include limited technology infrastructure, lack of competent human resources in technical/IT terms, uneven levels of technology literacy among users, and technical obstacles related to data migration and integration from previous systems.
Co-Authors Adawiyah, Dita Ahmad Farkhan, Ahmad Ahmad Sarwadi, Ahmad Andika Putra Perdana, Andika Putra ANDRIA AGUSTA Anisa, Bismi Aprillia Dewi Pramarti, Aprillia Dewi Asti Gumartifa Astria, Henni Bambang Triratma, Bambang Barokah, Fitri Barokah, Fitri Basinun, Basinun Basith, Assyafa'ul Budi Prayitno Cyintia Kumalasari Dedi Fardiaz Desiderius Priyo Sudibyo, Desiderius Priyo Dicki Hartanto Dirgantara, Erwan Edi Pramono Singgih, Edi Pramono Efendi, Darda Eka Haryati Yuliany Elida, Yusti Emma Indira Mandayaningrum, Emma Indira Eni Hayani Erni Setyowati Fahrezi, Mhd Ryan Fikri, Muhammad Aziz Finza Larasati Fitriany, Sonia Gagoek Hardiman Hadi Setyawan, Hadi Haryanti, Rina Herlina Herman Hernani, NFN Idayani, Andi Inanpi Hidayati Sumiasih, Inanpi Hidayati Indah Widiati, Indah Indra Ibrahim Ishlahiyah, Nur Istikomah, Endang Jean Elisabet Tambunan, Jean Elisabet Kaur, Naginder Khulaifiyah, Khulaifiyah Kirana Wahyu Kinanti, Kirana Wahyu Kitri, Mandra Lazuardi Kurnia Saputri, Kurnia Kusumaningdyah Nurul Handayani, Kusumaningdyah Nurul Laba Udarno Leilani, Cinta Octavia Linarta, Arie Mardatillah, Annisa Mareta Fitriana, Mareta Marhamah Marhamah Masagus Sulaiman Masrul Mulyadi, Asal Wahyudi Erlin Novitri, Safriyani Nugroho, Purwanto Setyo Nuri Andarwulan Nurmalinda Nurmalinda Nurrahman, Kemas Muhammad Rizki Prasetya, Raynaldi Nugraha Putri Octa Hadiyanti, Putri Octa Putri, Dea Amelia Putri, Miranti Eka Qathrunnada, Sausan Rahma Wira Nita Restania, Mela Resy Oktadela Rizki, Tri Rizki, Vania Fidela rizqiani, diyah ayu Roedhy Poerwanto Rohaya, Siti Rositasari, Tri Sailun, Betty Sajida Sajida Salwa, Sevilla Samsudin, Dafrizal Saptika Saraswaty, Dwi Rara SEDARNAWATI YASNI Septarini, Dian Serly Marliasari Shannora Yuliasari Singh, Amreet Kaur Jageer Sofyan, Yuan Efano Sri Hartati SRI RAHAYU Sulaiman Sulaiman Sumardi . Syahbudi, Syahbudi Syarif Firmansyah Syofiani, Syofianis Titis Srimuda Pitana, Titis Srimuda Tjahja Muhandri Tohirin Tohirin Tri Yuni Iswati Waliyani, Waliyani Wiendu Nuryanti Wiwik Setyaningsih Yosafat Winarto, Yosafat Yulia Yulia Yulianto Yulianto