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All Journal Jurnal Manajemen dan Bisnis (Performa) STRATEGIC JURNAL ILMU MANAJEMEN DAN BISNIS Journal of Business Management Education (JBME) Jurnal Manajemen Pelayanan Publik International Journal of Artificial Intelligence Research Akuntabel : Jurnal Ekonomi dan Keuangan JRMSI - Jurnal Riset Manajemen Sains Indonesia Fokus Ekonomi JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS OIKOS: Jurnal Kajian Pendidikan Ekonomi dan Ilmu Ekonomi Jurnal Agregasi Journal of Indonesian Tourism, Hospitality and Recreation Organum: Jurnal Saintifik Manajemen dan Akuntansi Dinasti International Journal of Management Science Jurnal Ilmiah Manajemen Kesatuan JIIP (Jurnal Ilmiah Ilmu Pendidikan) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) JOURNAL UTILITY: Jurnal Ilmiah Pendidikan dan Ekonomi Kontigensi: Jurnal Ilmiah Manajemen International Journal of Science and Society (IJSOC) Sosio-Didaktika: Social Science Education Journal Jurnal Locus Penelitian dan Pengabdian Jurnal Visi Manajemen (JVM) Inkubis: Jurnal Ekonomi dan Bisnis The Eastasouth Management and Business International Research of Multidisciplinary Analysis West Science Business and Management West Science Journal Economic and Entrepreneurship West Science Interdisciplinary Studies Journal of Economics and Management Scienties West Science Interdisciplinary Studies West Science Social and Humanities Studies Commercium: Journal of Business and Management Shahih : journal of islamicate multidisciplinary Journal of Social Entrepreneurship Theory and Practice Fundamental and Applied Management Journal Dedicated: Journal of Community Services (Pengabdian kepada Masyarakat) Jurnal Abmas
Syamsul Hadi Senen, Syamsul Hadi
Universitas Pendidikan Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Public Health Social Sciences Transportation Other

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Beyond the Support Function: How Human Resource Development Becomes a Strategic Driver of the Competitiveness of SMEs: A Bibliometric Analysis Anggi Pasca Arnu; Disman; Rofi Rofaidah; Syamsul Hadi Senen; Tjutju Yuniarsih
Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June
Publisher : Global Research Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/famj.v4i2.913

Abstract

Human Resource Development (HRD) has attracted increasing academic attention as a strategic lever for enhancing the performance and sustainability of Small and Medium-Sized Enterprises (SMEs). Despite a growing body of literature, no comprehensive bibliometric map of the field exists, leaving its intellectual structure and thematic evolution largely uncharted. This study systematically analyses research trends, thematic evolution, influential studies, and global collaboration patterns in HRD in SMEs using a bibliometric approach. A total of 859 documents were retrieved from the Scopus database through a systematic identification, deduplication (n = 0 duplicates removed), screening, and eligibility process. Publication and citation trends were analysed using Microsoft Excel, and keyword co-occurrence networks and overlay visualisations were produced using VOSviewer (minimum co-occurrence threshold: ≥3). Results reveal a significant increase in HRD in SMEs publications particularly after 2015. Highly cited studies emphasise digital transformation, performance measurement systems, sustainability, and capability development. Research is globally distributed, with dominant contributions from developed countries and increasing participation from emerging economies. Network and overlay visualisations confirm the field is increasingly multidisciplinary, integrating human capital, digital transformation, sustainability, and Industry 4.0, with emerging themes including green HRM, resilience, and co-creation. This study provides a large-scale bibliometric mapping of the HRD in SMEs research field, confirming that HRD has evolved from a peripheral support function into a strategic research domain that bridges human capital theory, digital transformation, and sustainability.
Digital Skills dan Pelatihan Berbasis Kompetensi dalam Peningkatan Kinerja UMKM: A Systematic Literature Review Natalia Marijani Wijanto; Syamsul Hadi Senen; Rofi Rofaida
Journal of Economics and Management Scienties Volume 8 No. 4, September 2026 (Accepted)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i4.509

Abstract

In the era of digital transformation, MSMEs are required to enhance business performance through the effective use of digital technologies. However, limited digital skills and inadequate human resource training remain major challenges for MSMEs. This study aims to address main research question concerning the role of digital skills and competency-based training in improving MSME performance based on empirical evidence. A Systematic Literature Review (SLR) was conducted following the PRISMA guidelines. Relevant articles were identified through a systematic search of the Scopus database covering the publication period from 2016 to 2026 and were subsequently screened using predefined inclusion and exclusion criteria. The quality of the selected studies was assessed using the JBI Critical Appraisal Tools according to each study’s research design. Out of 226 identified articles, 11 studies met the selection and quality assessment criteria and were further analyzed using a narrative synthesis approach. The synthesis reveals that digital skills and competency-based training function as strategic human capital mechanisms that enhance MSME performance, particularly when training interventions are contextualized, practice-oriented, and supported by organizational readiness. Nevertheless, the existing evidence is largely dominated by cross-sectional study designs, which limits causal inference and the understanding of long-term impacts. This review concludes that digital competency development is a strategic factor for MSMEs and highlights the need for sustainable training approaches and integrated policy support.
Coopetition as a Strategy to Improve the Global Ranking of Higher Education in Indonesia: SEM-PLS Approach Hafidudin Hafidudin; Agus Rahayu; Syamsul Hadi Senen; Alfira Sofia
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i1.139

Abstract

Background: Global university rankings such as QS World University Rankings and Times Higher Education (THE) have become the main benchmarks for assessing the competitiveness of higher education institutions at the international level. Although the number of Indonesian universities included in global rankings has increased, their ranking positions still lag behind those of other countries. This condition reflects the limited resources, the low level of sustainable international research collaboration, and the dominance of the paradigm of pure competition between institutions. On the other hand, empirical studies that integrate management and business perspectives, especially coopetition strategies, in the context of the global ranking of universities in Indonesia are still very limited. Objective: This study aims to analyze the influence of coopetition strategy on the global ranking performance of universities in Indonesia, with international research collaboration as a mediating variable.Methods: The study uses a quantitative approach through a survey of 120 respondents representing public and private universities in Indonesia who are included in the QS and/or THE rankings. The data was analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the help of SmartPLS software. Results: The results of the analysis showed that coopetition had a positive and significant effect on international research collaboration (β = 0.65; p < 0.001) and on global ranking performance (β = 0.31; p < 0.01). International research collaborations have also been shown to have a significant effect on global ranking performance (β = 0.46; p < 0.001) and act as a partial mediator in the relationship between coopetition and global ranking performance (indirect β = 0.30; p < 0.001). The value of the determination coefficient shows that the model is able to explain 57% of the variation in global ranking performance. Conclusion: These findings confirm that the coopetition strategy is an effective management and business approach to strengthen the global competitiveness of Indonesian universities.
The Effect of Work-Life Balance on Employee Performance: Evidence from a Four-Star Hotel in Bandung, Indonesia Sri Marhanah; Eeng Ahman; Syamsul Hadi Senen; Disman Disman
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.3983

Abstract

Work-life balance has become a critical issue in the hospitality industry, which is characterized by high service demands, irregular working hours, and intense work pressure. Despite the growing body of literature on work-life balance and employee performance, empirical evidence focusing on the hospitality sector in Indonesia remains limited. This study aims to examine the effect of work-life balance on employee performance in a four-star hotel in Bandung, Indonesia. A quantitative approach with a descriptive and verificative design was employed. The research population consisted of 50 hotel employees, and a saturated sampling technique was applied. Data were collected using a structured questionnaire with a Likert scale and analyzed through simple linear regression. The results indicate that work-life balance has a positive and significant effect on employee performance, explaining 26.1% of performance variance. This finding suggests that while work-life balance plays an important role in enhancing employee performance, other factors also contribute substantially. The study provides empirical support for the strategic importance of work-life balance policies in service-oriented organizations and offers practical implications for hotel management in improving employee well-being, productivity, and retention. Furthermore, this research contributes to the literature by enriching contextual evidence from the Indonesian hospitality industry and highlighting directions for future research on comprehensive human resource management strategies.   Keywords: work-life balance; employee performance; hospitality industry; employee well-being; productivity
PERAN EMPLOYEE ENGAGEMENT DAN DIGITAL CAPABILITY DALAM PRODUKTIVITAS PEGAWAI: PERSPEKTIF E-GOVERNMENT PT POS INDONESIA Iwan Gunawan; Syamsul Hadi Senen
Jurnal Agregasi Vol 14 No 1 (2026)
Publisher : Prodi Ilmu Pemerintahan FISIP Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/agregasi.v14i1.18195

Abstract

Development of digital technology and the implementation of e-government demand adaptations in human resource governance. This study aims to analyze the roles of employee engagement and digital capability on the productivity PT Pos Indonesia employees within an e-government-based human capital strategy. Using a descriptive qualitative method, data were collected through in-depth interviews, observations, and documentation studies. The results indicate that employee engagement plays an optimal role in productivity, reflecting the importance of emotional involvement and employee commitment. Furthermore, digital capability proved crucial work effectiveness. The implementation of e-government serves as a strategic instrument to build digital capacity and employee engagement to create sustainable productivity. The implications research suggest that public organizations need simultaneously integrate digital competence policies with strategies to enhance employee engagement within the e-government system. This approach serves basis managerial decision-making and human resource policy formulation oriented toward increasing productivity, organizational resilience, and performance sustainability in digital era.
Digital Technology Literacy as a Mediator between Visionary Leadership and Employee Performance in Local Health Offices: Evidence from West Java, Indonesia Dadang, Abdulah Mubarok; Disman, Disman; Senen, Syamsul Hadi; Sojanah, Janah; Purnamasari, Imas
Jurnal Manajemen Pelayanan Publik Vol 10, No 2 (2026): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v10i2.68776

Abstract

Digital transformation in public services requires adequate digital technology proficiency among employees, yet competency gaps remain a persistent challenge within Indonesian health offices. This study examines the role of digital technology literacy as a mediator between visionary leadership and employee performance. Using a quantitative cross-sectional design, data were collected from 180 managers of the Minimum Service Standard (SPM) program across 27 district and city health offices in West Java, selected through proportional stratified random sampling based on office size. Data were analyzed using SPSS 20 and SmartPLS 4.0 (PLS-SEM). The results show that visionary leadership significantly influences digital technology literacy (β = 0.619, p < 0.001), digital technology literacy significantly and positively influences employee performance (β = 0.570, p < 0.001), and digital technology literacy partially mediates the relationship between visionary leadership and employee performance (β = 0.353, p < 0.001), with a mediation ratio (VAF) of 75.8%. These findings offer theoretical implications through the integration of TAM, Social Cognitive Theory, and Transformational Leadership Theory, as well as practical implications for designing visionary-leadership-based digital literacy programs in the public health sector.
Strategic Human Resource Management in Social Enterprises: A Systematic Review of Practices and Challenges Fanji Wijaya; Syamsul Hadi Senen
Journal of Social Entrepreneurship Theory and Practice Vol. 3 No. 2 (2024): December
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/jsetp.v3i2.2821

Abstract

Strategic Human Resource Management (SHRM) has evolved to align human resource practices with organizational objectives to enhance performance and create competitive advantages. This study reviews the application of SHRM in social enterprises (SEs) that balance social impact and financial sustainability. A systematic review methodology was used to identify and analyze various SHRM practices implemented in social enterprises, as well as to evaluate the challenges faced by the sector. This study explored the scientific literature by analyzing strategic HRM in social enterprises using bibliometrics. The researcher then conducted keywords on the Scopus database (Scopus.com). The analysis results showed that 261,499 articles were collected. The researcher used Program R to conduct the bibliometric analysis. SEs adopt innovative HR practices like value-based recruitment, tailored training programs, volunteer management, and adaptive performance evaluations to align employee values with organizational missions while promoting inclusivity and retention despite resource constraints. However, SE face challenges such as financial limitations, skill mismatches, high turnover, cultural diversity, and stakeholder pressures. To address these issues, SEs must innovate HR strategies that integrate sustainability and stakeholder expectations. This study highlights an increase in SHRM research within SEs driven by sustainability concerns and the complexity of workforce management. Through thematic analysis, two main clusters emerge: sustainable development and human-organization dimensions, illustrating the link between strategic HR decisions, employee engagement, and organizational outcomes. Despite growth, a decline in citation count suggests the need for better research accessibility, collaboration, and quality. This research emphasizes SHRM’s importance in supporting SEs’ dual missions and managing tensions between social and economic goals. Future research should explore cross-regional dynamics, technology integration, and stakeholder engagement to enhance SHRM’s practical and theoretical contributions and ensure SEs can better achieve sustainable social impact. This study employed a systematic review methodology, collecting data from the existing literature, and conducting thematic analysis to explore trends and gaps in SHRM practices for SEs.
Iklim Organisasi Sebagai Senjata Rahasia untuk Meningkatkan Kinerja Pegawai Secara Spektakuler di Industri Perhotelan Marhanah, Sri; Senen, Syamsul Hadi; Romadoni, Rikza; Rohmah, Ghoitsa; Harto, Budi
Journal of Indonesian Tourism, Hospitality and Recreation Vol 8, No 1 (2025): April
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jithor.v8i1.80497

Abstract

AbstractThe hospitality industry is currently faced with the challenge of creating a supportive work environment to improve employee performance amidst intense competition. A conducive organizational climate is proven to play a role in driving productivity, job satisfaction, and loyalty, thus strengthening the competitiveness of hotels. However, the results of research on the contribution of organizational climate to employee performance still show differences, so further studies are needed. This study used a quantitative approach through a survey to all employees of Hotel X Bandung. Simple linear regression analysis yielded a coefficient of 0.616 with R² of 77.4%, indicating that organizational climate explained most of the variation in employee performance. Support factors and work standards are the main components of a positive climate, while the responsibility aspect still needs strengthening. Employees who feel a good working atmosphere tend to show higher work quality, quantity and effectiveness. These findings reinforce the importance of management's role in developing a supportive organizational climate to sustainably drive employee performance in the hospitality sector.AbstrakIndustri perhotelan saat ini dihadapkan pada tantangan menciptakan lingkungan kerja yang mendukung untuk meningkatkan kinerja pegawai di tengah persaingan yang ketat. Iklim organisasi yang kondusif terbukti berperan dalam mendorong produktivitas, kepuasan kerja, dan loyalitas, sehingga memperkuat daya saing hotel. Meski demikian, hasil penelitian mengenai kontribusi iklim organisasi terhadap kinerja pegawai masih menunjukkan perbedaan, sehingga diperlukan studi lanjutan. Penelitian ini menggunakan pendekatan kuantitatif melalui survei kepada seluruh pegawai Hotel X Bandung. Analisis regresi linier sederhana menghasilkan koefisien 0,616 dengan R² sebesar 77,4%, menunjukkan bahwa iklim organisasi menjelaskan sebagian besar variasi kinerja pegawai. Faktor dukungan dan standar kerja menjadi komponen utama pembentuk iklim positif, sementara aspek tanggung jawab masih perlu penguatan. Pegawai yang merasakan suasana kerja yang baik cenderung menunjukkan kualitas, kuantitas, dan efektivitas kerja yang lebih tinggi. Temuan ini mempertegas pentingnya peran manajemen dalam mengembangkan iklim organisasi yang mendukung guna mendorong kinerja pegawai secara berkelanjutan di sektor perhotelan 
CRISIS LEADERSHIP IN DEALING WITH THE COVID-19 PANDEMIC: A SYSTEMATIC LITERATURE REVIEW STUDY Christianingrum; Syamsul Hadi Senen; Rofi Rofaida; Emi Amelia
JRMSI - Jurnal Riset Manajemen Sains Indonesia Vol. 14 No. 02 (2023): Jurnal Riset Manajemen Sains Indonesia
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JRMSI.014.2.02

Abstract

This research aims to uncover articles published on crisis leadership during the COVID-19 pandemic. The study employs a systematic literature review approach by analyzing articles published between 2020 and 2022. Initially, a total of 979 articles were identified, which were then narrowed down to 29 articles based on inclusion and quality criteria. The extracted results regarding crisis leadership issues during the COVID-19 pandemic are categorized into 4 major journal groups: management and leadership, health, social, and education journals. Emerging issues within crisis leadership include gender post COVID-19, academic leadership, administrative leadership, public health leadership, digitalization & virtual leadership, fault lines of leadership, and leadership approach. The changes in crisis leadership have led to the emergence of new leadership strategies, such as virtual collaboration across boundaries.
Cross Cultural Leadership and Team Effectiveness in Global Virtual and Hybrid Teams: A Systematic Literature Review Dedi Supiyadi; Syamsul Hadi Senen; Rofi Rofaida
Commercium : Journal of Business and Management Vol. 4 No. 3 (2026): August 2026
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/commercium.v4i3.1250

Abstract

The global shift toward virtual and hybrid work has intensified the complexity of cross-cultural leadership, particularly in relation to coordination, communication, and relational processes in digitally mediated environments. Although research on global leadership, cultural intelligence, and virtual teams has grown substantially, understanding of how cross-cultural leadership behaviours influence team effectiveness through psychosocial mechanisms under varying cultural conditions remains fragmented. To address this gap, this study conducts a systematic literature review of 50 peer-reviewed journal articles published between 2010 and 2025 and indexed in Scopus. The synthesis reveals a recurring pattern indicating that adaptive cross-cultural leadership behaviours are associated with the effectiveness of global virtual and hybrid teams through relational and communicative mechanisms, most notably trust, communication quality, and psychological safety. Cultural factors, including national value differences, power distance, and multicultural diversity, emerge as important moderators shaping how leadership behaviours are interpreted and enacted within distributed teams. The findings further suggest that the degree of virtuality and the characteristics of communication media condition the strength and nature of these relationships. The primary contribution of this review lies in the development of an integrative conceptual model that links cross-cultural leadership behaviours, psychosocial mechanisms, and team effectiveness in virtual and hybrid contexts. By doing so, this study extends theoretical insights from global leadership and cultural intelligence research into digitally mediated work settings and provides a structured foundation for future research and global human resource management practice.
Co-Authors Abd. Rasyid Syamsuri Abdurokhim Abdurokhim Ade Sobandi, Ade Agus Rahayu Agus Sudono Akbar Riskal Amani Alfira Sofia Alvin Rafi Alfarissy Alwinda Manao Amanda Utari Amanda Utari Amani, Akbar Riskal Anggi Pasca Arnu Anggraeni, Anggun Anggraini, Afriska Yuni Asti Nur Aryanti Bonny Buntoro Budi Harto Christianingrum Ciptagustia, Annisa Dadang, Abdulah Mubarok Dedi Supiyadi Delya, Jihan Fajari Dematria Pringgabayu Desty Putri Djayanti Dewi Kania, Dewi Dewi, Desita Anggra Dian Agustina Disman Disman Disman, Disman Dwi Pranaputra, Randy Eded Tarmedi Eded Tarmedi, Eded Edi Suryadi, Edi Edisa, Nefertari Eeng Ahman, Eeng eka rahmawati Eka Rahmawati Eka, Raras Elyusufi, Abdul Muhaimin Emi Amelia Fanji Wijaya Fitri Novilia Girang Razati, Girang Gunawan, Riki Hadiansyah Ma&#039;sum Hafidudin Hafidudin Hafidudin Hafidudin, Hafidudin I K Asfarainy Ikaputera Waspada Imas Purnamasari Iwan Gunawan Janah Sojanah, Janah Juliandiny, Tiffany Kurnia, Fuad Maulana Kusnendi Kusnendi Kusnendi, Kusnendi KUSWARA, GALUH BOGA Leonita Siwiyanti Lustanti, Tania Ma'sum, Hadiansyah Marissa Puspa Dewi Martina Widjaja, Martina Masharyono Masharyono Mayasari, Rizka Munawaroh Munawaroh Mustajab, Wahyu Nanang Fattah Natalia Marijani Wijanto Nesya Novianti, Nesya Nugroho, Muhammad Rizal Nugroho, Muhammad Rizal Nurmansyah, Abdul Ahmad Hafidh Oktavia, Tiara Palupi Permata Rahmi Parlindungan, Parlindungan Pratiwi, Ngindi Fadhilah Puspa Dewi Yulianty R Rahmadiah Rahayu Sri Purnami Rahayu, Meida Aditya Ramadhani, Sarah Sucia Ramadhanti, Antika Rani, Asni Mustika Rasto Rasto Rasto, Rasto Rasto, Rasto Ratih Hurriyati Rd. Dian Herdiana Utama, Rd. Dian Herdiana Rena Yuliana Rina Suprina Riske Faldesiani Rofaidah, Rofi Rofi Rofaida Rohmah, Ghoitsa Romadoni, Rikza Rostandi, Rosa Maria Ryan Rahmadi, Ryan Sari, Ajeng Purnama Sari, Dwi Ervita Sobar, Ahmad Kahfi Sri Marhanah, Sri SUMIYATI SUMIYATI Sumiyati Sumiyati Suryana Suwatno Suwatno Syafarina, Shenny Syifa Pramudita Faddila Syifa Pramudita Faddila Tjutju Kuniarsih Tjutju Yuniarsih, Tjutju Umari Abdurrahim Abi Anwar Utari, Amanda Utari, Amanda Vernia, Dellia Mila Wenda Wahyu Christiyanto Widyanata, Riza Yangiboyev, Sirojjiddin Yoga Prima Firdaus Yuliana, Rena Yuyun Wahyuni Zaelani Adnan, Ahmad