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The Impact of Emotional Intelligence and Work–Life Balance on Organizational Commitment through the Mediation of Job Satisfaction among JNE Denpasar Couriers I Ketut Setia Sapta; I Gede Aria Kusuma Putra; Nengah Landra; Gede Bayu Surya Parwita
International Journal of Economics, Commerce, and Management Vol. 2 No. 4 (2025): October : International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v2i4.946

Abstract

This study explores the impact of emotional intelligence and work–life balance on organizational commitment, with job satisfaction serving as a mediating variable, in the context of couriers at JNE Denpasar. Utilizing a quantitative research design, the study applies Partial Least Square (PLS) Structural Equation Modeling (SEM) to analyze data collected from 56 participants through a census sampling method. The findings reveal that emotional intelligence has a direct and significant effect on organizational commitment, indicating that employees with higher emotional intelligence tend to demonstrate stronger loyalty and dedication to their organization. However, emotional intelligence does not show a significant influence on job satisfaction, suggesting that other factors may contribute to employees' overall contentment at work. Conversely, work–life balance significantly affects job satisfaction, highlighting the importance of maintaining a healthy equilibrium between professional and personal responsibilities. Despite this, work–life balance does not directly influence organizational commitment. Further analysis indicates that job satisfaction fully mediates the relationship between work–life balance and organizational commitment, demonstrating that employees who achieve a better work–life balance are more likely to be satisfied with their jobs, which in turn enhances their commitment to the organization. However, job satisfaction does not serve as a mediator between emotional intelligence and organizational commitment, implying a more direct pathway between these two variables. These results align with the Theory of Planned Behavior, emphasizing that positive attitudes, reflected through job satisfaction, play a critical role in fostering behaviors associated with organizational commitment. From a practical perspective, the study highlights the importance for companies, particularly in the logistics industry, to invest in initiatives that enhance emotional intelligence and promote effective work–life balance strategies. By doing so, organizations can cultivate stronger employee loyalty, improve engagement, and foster a more committed workforce, ultimately contributing to better organizational performance and stability.
The Influence of Justice and Organizational Culture on Commitment with the Mediation of Job Satisfaction among PT Grab Bali Employees I Putu Revadio Pratama Putra; Agus Wahyudi Selasa Gama; Gde Bayu Surya Parwita
International Journal of Economics and Management Sciences Vol. 2 No. 3 (2025): Agustus : International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v2i3.939

Abstract

The advancement of an organization is strongly influenced by the strategic role of its workforce, which acts as a driving force behind institutional transformation. This research explores how perceptions of fairness in organizational practices and the internal cultural environment contribute to enhancing employee loyalty, with work-related satisfaction positioned as a bridging element in this dynamic. The investigation involved a complete enumeration of the 50 staff members employed at PT Grab Teknologi Bali, utilizing comprehensive survey methods including structured questionnaires, guided interviews, and document review. Analytical interpretation was conducted through the application of path modeling techniques. The empirical results reveal that equitable treatment within the organizational setting significantly fosters greater job satisfaction among employees. In parallel, the organizational ethos reflected in shared norms and values also plays a critical role in elevating employee contentment. Furthermore, both fairness in management practices and cultural alignment within the workplace have a direct and meaningful influence on the level of commitment displayed by employees. Job satisfaction, in turn, emerges as a key predictor of organizational allegiance. Finally, the analysis substantiates that job satisfaction effectively serves as a mediating pathway linking organizational fairness and culture to heightened employee commitment. These findings underscore the importance of fostering an environment where fairness and a strong organizational culture are prioritized, as they directly impact employee satisfaction and loyalty. Organizations that implement transparent and fair management practices, while also nurturing a cohesive cultural environment, create a foundation for long-term employee commitment. Additionally, the study emphasizes the need for organizations to continuously assess and improve their internal practices, not only to maintain fairness but also to align their cultural values with the expectations of their workforce. By doing so, companies can enhance job satisfaction, which ultimately drives higher levels of employee commitment and overall organizational success.
The Minangkabau Entrepreneurs: The Trait Strategies for Marketing, Financial, and Operational Performance Wardana, Miko Andi; Tresnasari, Rini; Parwita, Gde Bayu Surya; Nurlia, Nurlia; Yuwanda, Tonny
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.40744

Abstract

Minangkabau entrepreneurs in Indonesia offer a unique perspective on the trait-based entrepreneurial lineage, as they are culturally reinforced by their distinctive cultural norms, including their psychological aspects. This study aims to investigate the performance of marketing, financial, and operational as observed from their creative self-efficacy, intellectual capital, innovative work behavior, and the mediating role of perceived organizational support. This study adopts a quantitative approach where questionnaires are distributed to 254 MSMEs for path analysis construction using PLS-SEM. This study provides evidence that Minangkabau entrepreneurs exhibit innovative behavior and provide trait-based support to their employees, further enhancing their marketing, financial, and operational performance. The government can accelerate the digital transformation and innovation of MSMEs in Indonesia by exploiting these traits in the construction of their policies.
Pengaruh Kepuasan Kerja, Self Efficacy dan Budaya Organisasi terhadap Kinerja Karyawan pada Central Laundry Service Kerobokan Badung Sari, Ni Komang Santi Yulia; Parwita, Gde Bayu Surya; Puspitawati, Ni Made Dwi
Jurnal Arastirma Vol. 5 No. 2 (2025): JURNAL ARASTIRMA
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jaras.v5i2.44178

Abstract

Tujuan. Tujuan diadakannya penelitian ini adalah untuk mengetahui pengaruh kepuasan kerja, self efficacy dan budaya organisasi terhadap kinerja karyawan Central Laundry Service Kerobokan Badung. Metode. Penelitian ini menggunakan metode kuantitatif dengan teknik sampling jenuh, di mana seluruh populasi yang berjumlah 52 karyawan dijadikan sampel. Pengumpulan data dilakukan melalui observasi, dokumentasi, wawancara dan kuesioner. Uji instrumen menggunakan uji validitas dan reliabilitas. Analisis data yang dilakukan dengan analisis deskriptif, uji asumsi klasik (uji normalitas, multikolinearitas dan heteroskedastisitas). Uji hipotesis menggunakan analisis regresi linear berganda, koefisien determinasi (R²), Uji F (simultan), Uji t (parsial) melalui program SPSS versi 25. Hasil. Hasil penelitian ini menunjukkan bahwa kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan pada Central Laundry Service Kerobokan Badung, hal ini berarti bahwa apabila kepuasan meningkat maka akan meningkatkan kinerja karyawan. Self efficacy berpengaruh positif dan signifikan terhadap kinerja karyawan pada Central Laundry Service Kerobokan Badung, hal ini berarti seorang karyawan yang memiliki kepercayaan diri tinggi akan meningkatkan kinerja. Budaya organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan pada Central Laundry Service Kerobokan Badung, artinya ketika budaya organisasi mendukung maka meningkat pula kinerja karyawan. Implikasi. Penelitian ini menunjukkan bahwa komunikasi antar rekan kerja dan self efficacy karyawan dapat meningkatkan kinerja secara signifikan. Oleh karena itu, perusahaan perlu menerapkan program untuk memperkuat komunikasi dan kerjasama tim, serta pelatihan keterampilan. Penguatan budaya organisasi yang mendukung akan menciptakan lingkungan kerja yang lebih produktif dan mendorong karyawan mencapai kinerja yang lebih baik.
Pengaruh Job Description, Gaya Kepemimpinan Dan Pengembangan Karier Terhadap Kinerja Karyawan Arimbawa, Putu Dody; Surya Parwita, Gde Bayu; Prastyadewi, Made Ika; Ari Novarini, Ni Nyoman
Innovative: Journal Of Social Science Research Vol. 3 No. 5 (2023): Innovative: Journal of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kinerja adalah hasil kerja yang dapat dicapai oleh seseorang atau kelompok orang dalam suatu perusahaan sesuai dengan wewenang dan tanggung jawab masing-masing dalam upaya pencapaian tujuan organisasi secara illegal, tidak melanggar hukum dan tidak bertentangan dengan moral dan etika. Penelitian ini bertujuan untuk menguji pengaruh job descriptions, gaya kepemimpinan dan pengembangan karir terhadap kinerja karyawan PT. Fastrasta Buana. Populasi dalam penelitian ini 43 orang karyawan. Sampel dalam penelitian ini 43 orang karyawan yang ditentukan melalui Teknik sampling jenuh. Alat analisis yang digunakan untuk melakukan pengujian adalah analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa job descriptions, gaya kepemimpinan dan pengembangan karir berpengaruh terhadap kinerja karyawan, Penelitian selanjutnya dapat mengembangkan penelitian ini dengan menggunakan variabel lain yang memiliki pengaruh terhadap kinerja karyawan.
The Influence of Competence, Work Discipline, and Organizational Climate on Employee Performance at the Kayon Resort Ubud, Gianyar Anak Agung Istri Cinta Dewi; Ni Putu Irmayanti; Ni Made Widiari Rahayu; Ni Ketut Istha Lestari; Ni Kadek Sinta Oktaviana Prana Dewi; Nengah Landra; Gde Bayu Surya Parwita
Proceeding of the International Conference on Management, Entrepreneurship, and Business Vol. 2 No. 2 (2025): Proceeding of the International Conference on Management, Entrepreneurship, and
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/icmeb.v2i2.261

Abstract

Employee performance is one of the key indicators in assessing the quality of human resources within an organization or company. To improve performance, companies generally implement various strategies, such as training programs, educational development, enforcement of work discipline, motivational efforts, and the management of a supportive work environment. This study aims to analyze the influence of competence, work discipline, and organizational climate on employee performance at The Kayon Resort Ubud. This research involved all employees of The Kayon Resort Ubud as the population. The sampling technique used was a saturated sampling method, in which the entire population was included as the research sample, totaling 71 respondents. To analyze the relationships between variables and test the hypotheses, multiple linear regression analysis was employed. The results of the study indicate that competence has a positive and significant effect on employee performance. Likewise, work discipline and organizational climate also have a positive and significant influence on employee performance at The Kayon Resort Ubud. Based on these findings, future researchers are encouraged to expand the study by including other variables that may affect employee performance.
Program Penguatan Keterampilan Kreatif dan Literasi Keuangan bagi Ibu-Ibu PKK Desa Sumerta Kauh Prastyadewi, Made Ika; Surya Parwita, Gde Bayu; Eka Mitariani, Ni Wayan; Carina, Tiara; Putra Intan Cahyani, Ni Putu; Mirah Danti, Ni Putu
CITAKARYA Jurnal Pengabdian Masyarakat Vol. 3 No. 04 (2025): Nopember - Januari
Publisher : CITAKARYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/citakarya.v3i04.2555

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Program pengabdian kepada masyarakat ini bertujuan untuk meningkatkan keterampilan ekonomi kreatif dan literasi keuangan bagi ibu-ibu PKK Desa Sumerta Kauh melalui dua bentuk kegiatan, yaitu pelatihan merangkai bunga dan edukasi pengelolaan keuangan rumah tangga. Pelatihan merangkai bunga diberikan untuk mengembangkan kreativitas, kemampuan teknis, serta membuka peluang usaha berbasis ekonomi kreatif yang mudah diterapkan di lingkungan rumah tangga. Sementara itu, literasi keuangan difokuskan pada peningkatan kemampuan peserta dalam menyusun anggaran, melakukan pencatatan sederhana, mengendalikan perilaku konsumsi, serta memahami pentingnya tabungan dan dana darurat. Metode yang digunakan dalam kegiatan ini meliputi sosialisasi, demonstrasi, pendampingan, dan praktik langsung. Hasil kegiatan menunjukkan peningkatan keterampilan peserta dalam teknik merangkai bunga serta peningkatan pemahaman dalam mengelola keuangan keluarga secara lebih terstruktur dan bijaksana. Integrasi kedua kegiatan ini memberikan dampak positif terhadap peningkatan kepercayaan diri peserta, memperkuat kesiapan untuk memulai usaha kecil, serta mendorong kemandirian ekonomi keluarga. Program ini diharapkan dapat dilanjutkan melalui pendampingan lanjutan dan penguatan kapasitas pemasaran digital guna memastikan keberlanjutan manfaat bagi masyarakat desa.
Analysis of the Influence of Social Media Marketing in Increasing Brand Awareness and Customer Engagement on Purchasing Decisions in the Coffee Shop Industry in Denpasar I Gusti Ayu Nia Antari; Gde Bayu Surya Parwita; Ni Putu Nita Anggraini
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.6673

Abstract

This study aims to analyze the influence of social media marketing in increasing brand awareness and customer engagement on purchasing decisions in the coffee shop industry in Denpasar City. The development of social media has encouraged business actors to adopt digital marketing strategies to maintain competitiveness, especially in the coffee shop industry which is experiencing rapid growth. This study uses a quantitative approach with a survey method, involving 385 respondents selected through purposive sampling techniques. Data analysis was carried out using multiple linear regression methods and mediation analysis. The results of the study indicate that social media marketing has a positive and significant effect on brand awareness, customer engagement, and purchasing decisions. In addition, brand awareness and customer engagement have been shown to play a mediating role in the relationship between social media marketing and purchasing decisions. Thus, marketing strategies through social media can be an effective tool in increasing brand awareness, and customer engagement, and driving purchasing decisions in the coffee shop industry. These findings provide practical implications for business actors in designing more effective digital marketing strategies to increase competitiveness in the market.
Pengaruh Komitmen Organisasional, Self Efficacy dan Disiplin Kerja terhadap Kinerja Karyawan di CV Dtukad River Club Bali Astutik, Komang Ayuk; Parwita, Gde Bayu Surya; Carina , Tiara
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.4622

Abstract

Studi ini bertujuan untuk mengeksplorasi dampak dari komitmen terhadap organisasi, kepercayaan diri, dan disiplin kerja terhadap performa karyawan di CV Dtukad River Club Bali. Studi ini dilaksanakan di CV Dtukad River Club Bali. Dalam penelitian ini, populasi dan sampelnya mencakup semua karyawan di CV Dtukad River Club Bali, yang berjumlah 40 orang. Semua karyawan tersebut dijadikan sebagai responden dengan menerapkan metode pengambilan sampel jenuh. Pengumpulan informasi dilakukan dengan metode wawancara dan distribusi kuesioner. Metode analisis data yang diterapkan dalam penelitian ini adalah analisis regresi linear ganda. Berdasarkan hasil penelitian dapat ditarik kesimpulan bahwa: 1) Komitmen organisasional memiliki pengaruh positif dan signifikan terhadap kinerja karyawan pada CV Dtukad River Club Bali, ini berarti bahwa semakin meningkat komitmen organisasional maka kinerja karyawan pada CV Dtukad River Club Bali juga akan meningkat. 2) Self efficacy memiliki pengaruh positif dan signifikan terhadap kinerja karyawan pada CV Dtukad River Club Bali, ini berarti semakin meningkat self efficacy maka kinerja karyawan pada CV Dtukad River Club Bali juga akan ikut meningkat. 3) Disiplin kerja memiliki pengaruh positif dan signifikan terhadap kinerja karyawan pada CV Dtukad River Club Bali, ini berarti semakin meningkat disiplin kerja maka kinerja karyawan pada CV Dtukad River Club Bali juga akan ikut meningkat.
Mental Health and Work-Life Balance as A Moderating Variable the Influence of Social Media on Employee Performance Vinno Petrus Manoppo; Gde Bayu Surya Parwita; Debiyanti Kune; Kohar; Hilarius Wandan
Jurnal Teknologi dan Manajemen Industri Terapan Vol. 2 No. 3 (2023): Jurnal Teknologi dan Manajemen Industri Terapan
Publisher : Yayasan Inovasi Kemajuan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55826/jtmit.v4i3.1546

Abstract

This study aims to investigate the complex dynamics between social media usage and employee performance within the modern corporate landscape of 2026. Specifically, it examines the role of Mental Health and Work-Life Balance (WLB) as dual moderating variables that can either mitigate or exacerbate the impact of digital connectivity on professional productivity. Utilizing a quantitative approach with a sample of 500 corporate employees, the research explores how the pervasive nature of social media-often characterized by information overload and social comparison-affects task completion and focus. The conceptual framework integrates the Job Demands-Resources (JD-R) model and Social Cognitive Theory to map these relationships. Preliminary findings suggest that while social media can facilitate networking and information sharing, its influence on performance is highly contingent upon an individual's psychological state and their ability to maintain boundaries between professional and personal life. Mental health acts as a critical filter; employees with high psychological resilience can leverage digital tools more effectively, whereas those with compromised mental health experience increased burnout. Furthermore, work-life balance serves as a second-tier moderator, where a healthy balance attenuates the negative "always-on" culture fostered by social media. This paper provides significant theoretical contributions to organizational psychology and offers practical managerial implications for fostering a digitally healthy workplace.
Co-Authors A.A. Gde Dinda Kusuma Agus Wahyudi Salasa Gama Agus Wahyudi Selasa Gama Agustinus I Gede Muliarsa Anak Agung Istri Bintang Cantika Devi Anak Agung Istri Cinta Dewi Anak Agung Istri Laksmi Widyandari Anis Rizkiya Dewi Arimbawa, Putu Dody Astutik, Komang Ayuk Carina , Tiara Debiyanti Kune Devina ningsih Dewa Ayu Putu Friska Ratnadi Ayuningsih Dewa Gede Yudha Anggara Pratama Eka Mitariani, Ni Wayan Fahrina Amalia Gabriel Amadeus Sitompul Gede Antok Setiawan Jodi Gede Gama Gede Putra Dana Gede Satya Wicaksana Guruh Taufan Hariyadi Gusti Agung Widiari Gusti Putu Diah Nanda Sari Hermin Nainggolan Hilarius Wandan I Dewa Ayu Intan Wulandari I Dewa Made Arik Permana Putra I Dewa Made Arik Permana Putra I Gede Aria Kusuma Putra I Gede Gama I Gede Gama I Gede Muliarsa Agustinus I Gusti Ayu Ngurah Lita Rumiati I Gusti Ayu Nia Antari I Kadek Agus Andi Wijaya I Kadek Arya Dwi Prayana Putra I Ketut Setia Sapta I Komang Budiarta I Made Gita Andika I Made Herdi Arya Dwi Permana I Nyoman Resa Adhika I Putu Aldi Mahendra I Putu Ardiana Putra I Putu Revadio Pratama Putra Ida Ayu Chandra Regita Pidada Ida Ayu Made Pebryanti Ida Ayu Nyoman Tri Saraswati Ida Ayu Putu Wiweka Fridayanti Ilyas Jayanto, Imam Kadek Denis Hery Widani Kadek Dody Pramarta Kadek Intan Dwi Permita Kadek Novi Natalia Kohar Komang Ayu Marhaeni Komang Tri Aprilia Laila Munzila Luh Putu Meilya Widyasti Made Ayu Anggita Lidyaswari Made Galang Kusuma Pradnyana Made Ika Prastyadewi Mahmud Mahmud Mirah Danti, Ni Putu Nekky Rahmiyati Nengah Landra Ni Kadek Ayu Ningsih Ni Kadek Depi Ulan Gustini Ni Kadek Dia Ardiyani Ni Kadek Diantini Putri Ni Kadek Dwi Damayanti Ni Kadek Purnama Dewi Ni Kadek Rina Sepriyani Ni Kadek Shara Suwandani Ni Kadek Sinta Oktaviana Prana Dewi Ni Kadek Tharis Tyana Dewi Ni Ketut Erix Kristina Yanti Ni Ketut Istha Lestari Ni Ketut Sinta Santania Maharani Ni Komang Ayu Adriani Ni Komang Dewi Puspa Lala Ni Komang Dila Merliyani Ni Komang Meri Ari Santi Ni Komang Triya Cahyati Ni Koming Pramiti Ni Luh Ari Cahyani Ni Luh Juniari Ni Luh Opik Mahena Dewi Ni Luh Putu Ayu Laksmi Suari Ni Luh Putu Liana Dewi Ni Luh Putu Nurapriani Ni Made Ayu Mariani Ni Made Ayu Saisa Ganesh Mahanami Ni Made Depita Sari Ni Made Dita Ayu Mahayani Ni Made Dwi Apsari Natalisa Ni Made Dwi Puspitawati Ni Made Milayani Ni Made Pebiari Ni Made Ratna Swari Dewi Ni Made Reva Trandani Ni Made Suardani Ni Made Widiari Rahayu Ni Made Yuli Kartika Dewi Ni Nym Adhi Sukmanitri Ni Nyoman Ari Novarini Ni Nyoman Diliyanti Ni Nyoman Sarminingsih Ni Nyoman Suryani Ni Nyoman Suryani Ni Nyoman Suryani Ni Nyoman Suryani Ni Putu Arya Juliantari Ni Putu Ayu Yunita Ni Putu Harleni Primayanti Ni Putu Irmayanti Ni Putu Natasya Ni Putu Nita Anggraini Ni Putu Pandawani Ni Putu Seftiana Dewi Ni Putu Uma Shintya Dewi Darki Ni Wayan Ari Sudiartini,SE.,M.Si Ni Wayan Diah Chandra Swari Dewi Ni Yoman Suryani Noorhani Dyani Laksmi Nurlia Nurlia Pande Kadek Anggi Dwi Febrianti Pradana Jati Kusuma Pradnya Semita, Ni Kadek Dhea Kirana Purwaka Hari Prihanto Putra Intan Cahyani, Ni Putu Putu Agus Eka Rismawan Putu Agus Eka Rismawan Putu Ayu Paramita D. Putu Ayu Paramita Dharmayanti Putu Ayu Paramita Dharmayanti Putu Ayuni Cantika Putu Devi Wilia Dewantari Putu Indah Cahyani Putu Kepramareni Putu Krisma Dewi Putu Meliana Sukmawati Putu Paradita Megayanti Fitriani Putu Yuni Sintia Dewi Putu Yusi Pramandari Putu Yusi Pramandari, Putu Yusi Reginaldis Jessica Dharmoko Reihan Octavito Bedy Sari, Ni Komang Santi Yulia Setiawati, Ni Kadek Yuli Sudiartini, Ni Wayan Ari Suhardianto Supriyadi Supriyadi Tanto Widyanto Tiara Carina Tiara Carina Tresnasari, Rini Vinno Petrus Manoppo Wardana, Miko Andi Winda Desta Riani Yuwanda, Tonny