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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) YUME : Journal of Management Jurnal Ilmiah METADATA Visi Sosial Humaniora Arus Jurnal Sosial dan Humaniora ProBisnis : Jurnal Manajemen Jurnal Ilmiah Metansi (Manajemen dan Akuntansi) Journal of Comprehensive Science Journal of Accounting and Finance Management (JAFM) Jurnal Hasil Pengabdian Masyarakat (JURIBMAS) Golden Ratio of Data in Summary DEVOTE: Jurnal Pengabdian Masyarakat Global Journal of Artificial Intelligence and Digital Business Innovative: Journal Of Social Science Research Mopolayio : Jurnal Pengabdian Ekonomi Tuhenori: Jurnal Ilmiah Multidisiplin Management Perspective: Jurnal Penelitian Manajemen Jurnal Ekonomi, Manajemen, Akuntansi Jurnal Publikasi Manajemen Informatika
Palindungan Lahagu
Universitas Nias
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Analisis Pengembangan Sumber Daya Manusia Dalam Meningkatkan Kompetensi Aparatur Desa Di Desa Awela Kecamatan Hiliserangkai Kabupaten Nias Dohona, Im’mortel; Hulu, Fatolosa; Lahagu, Palindungan; Telaumbanua, Eliagus
Innovative: Journal Of Social Science Research Vol. 3 No. 5 (2023): Innovative: Journal of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pengembangan sumber daya manusia adalah sebuah usaha yang dilakukan oleh suatu organisasi untuk meningkatkan keterampilan dan keahlian sumber daya manusia guna meningkatkan produktivitas organisasi secara menyeluruh. Namun pada kenyataannya Aparatur Desa Awela masih memiliki kendala dalam pengembangan sumberdaya manusia sehingga kompetensi kerja aparatur desa masih kurang seperti kurangnya disiplin kerja, pekerjaan tidak selesai tepat waktu, ketergantungan antar perangkat desa lainnya, pengoperasian komputer yang masih kurang oleh aparatur desa. Tujuan penelitian ini adalah untuk mengetahui bagaimana pengembangan sumber daya manusia pada Desa Awela, Kompetensi Aparatur Desa Awela serta untuk mengetahui apa saja kendala dalam Pengembangan Sumber Daya Manusia pada Desa Awela dalam meningkatkan Kompetensi Aparatur Desa Awela. Jenis Penelitian ini adalah penelitian kualitatif. Teknik pengumpulan data pada penelitian ini adalah Observasi, Wawancara dan Dokumentasi. Teknik pengambilan sampel menggunakan metode purposive sampling, Informan pada penelitian ini berjumlah 3 orang yaitu Aparatur Desa Awela.Hasil penelitian menunjukkan bahwa pengembangan sumber daya manusia pada desa awela saat ini masih kurang dimana dapat dilihat bahwa kondisi aparatur desa kemampuan dalam mengerjakan pekerjaan yang masih bergantung pada aparatur desa lainnya, hanya sebagian dari aparatur desa yang bisa mengerjakan administrasi desa dan juga pengoperasian komputer. Kompetensi Aparatur desa awelah juga masih kurang pengetahuan tentang administrasi desa dan penggunaan komputer tidak semua dimiliki aparatur desa. Kendala yang dihadapi dalam pengembangan sumber daya manusia pada desa awela adalah pelatihan terkait pengembangan sumber daya manusia jarang sekali diikuti dan dilakukan akibat kurangnya anggaran dalam melaksanakan kegiatan pelatihan dan juga faktor lain ialah fasilitas yang kurang memadai pada desa awela itu sendiri.
Analisis Resistensi Pegawai dalam Melakukan Pelayanan Pada Penerapan Aplikasi E-Samsat Sumut Bermartabat di UPT Samsat Gunungsitoli Telaumbanua, Otoriaman; Waruwu, Sukaaro; Hulu, Fatolosa; Kakisin, Sophia Molinda; Lahagu, Palindungan
Innovative: Journal Of Social Science Research Vol. 4 No. 1 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i1.8229

Abstract

Penelitian ini bertujuan untuk mengidentifikasi tingkat resistensi yang dialami oleh pegawai di UPT Samsat Gunungsitoli terhadap penerapan aplikasi e-Samsat Sumut bermartabat. Fokus juga diberikan pada faktor-faktor yang mempengaruhi resistensi tersebut dan dampaknya terhadap kualitas pelayanan yang diberikan melalui aplikasi tersebut. Metode penelitian yang digunakan adalah pendekatan kualitatif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi.Hasil penelitian menunjukkan bahwa pegawai mengalami ketidakpastian dan ketidaknyamanan terhadap perubahan yang akan terjadi akibat penggunaan aplikasi baru. Kurangnya informasi atau pemahaman yang memadai tentang implikasi perubahan tersebut menjadi penyebab utama. Selain itu, kekhawatiran akan hilangnya pekerjaan atau perubahan signifikan dalam tanggung jawab pekerjaan juga menjadi perhatian utama. Kurangnya keterampilan atau pengetahuan dalam penggunaan teknologi baru menjadi hambatan yang signifikan. Dalam mengatasi resistensi ini, ketersediaan pelatihan yang memadai menjadi kunci penting. Dengan pelatihan yang tepat, pegawai dapat meningkatkan pemahaman dan keterampilan mereka dalam menggunakan aplikasi e-Samsat Sumut bermartabat, yang diharapkan akan mengurangi ketidakpastian dan meningkatkan penerimaan terhadap perubahan.
Evaluasi Pengangkatan Perangkat Desa di Desa Talafu Kecamatan Botomuzoi Kabupaten Nias Lase, April Yanto Teodores; Ndraha, Ayler Beniah; Lahagu, Palindungan; Waruwu, Meiman Hidayat
Arus Jurnal Sosial dan Humaniora Vol 5 No 3: Desember (2025)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v5i3.1899

Abstract

Pengangkatan perangkat desa merupakan elemen strategis dalam mewujudkan tata kelola pemerintahan desa yang efektif, profesional, dan akuntabel. Namun, dalam praktiknya, proses pengangkatan perangkat desa masih sering diwarnai oleh kepentingan personal, kedekatan sosial, dan lemahnya penerapan prinsip good governance. Penelitian ini bertujuan untuk mengevaluasi proses pengangkatan perangkat desa di Desa Talafu, Kecamatan Botomuzoi, Kabupaten Nias, serta menganalisis kesesuaiannya dengan peraturan perundang-undangan yang berlaku dan dampaknya terhadap kualitas pelayanan publik. Penelitian ini menggunakan pendekatan kualitatif dengan jenis deskriptif. Data diperoleh melalui wawancara mendalam, observasi, dan dokumentasi terhadap Kepala Desa, Badan Permusyawaratan Desa (BPD), perangkat desa, serta masyarakat. Analisis data dilakukan dengan model interaktif Miles dan Huberman yang meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa proses pengangkatan perangkat desa di Desa Talafu belum sepenuhnya memenuhi prinsip kompetensi, transparansi, dan akuntabilitas. Pengangkatan masih didominasi oleh kewenangan Kepala Desa dengan minimnya seleksi terbuka dan lemahnya pengawasan BPD. Kondisi ini berdampak pada rendahnya kualitas pelayanan publik serta menurunnya tingkat kepercayaan masyarakat terhadap pemerintah desa. Oleh karena itu, diperlukan perbaikan sistem rekrutmen perangkat desa agar lebih profesional, terbuka, dan dapat dipertanggungjawabkan.
The Function And Role Of Village Head Leadership In Improving The Competence Of Village Apparatus Frans Julianto Gulo; Eliagus Telaumbanua; Palindungan Lahagu
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 1 (2026): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i1.8855

Abstract

The leadership of the village head has an important role in the management and development of the village, including in improving the competence of the village apparatus. This research focuses on Fodo Village, South Gunungsitoli District, Gunungsitoli City, to explore how village heads implement leadership functions in improving the competence of village officials. Through a qualitative approach, data is collected through interviews and participatory observations. The results of the study show that village heads carry out various leadership functions, such as instructive, consultative, participatory, delegation, and control, which have a positive impact on improving the competence of village officials. Nonetheless, challenges such as lack of technical skills and low motivation are still obstacles that must be overcome. The study concludes that a combination of good leadership function and individual skill development is essential to achieving village development goals. Efforts to improve the competence of village officials must consider various factors, including more intensive training and the formation of a disciplined work culture. This research is expected to contribute to leadership development at the village level and increase the effectiveness of public services.
PERFORMANCE EVALUATION ANALYSIS OF THE FAMILY PLANNING EXTENSION TEAM IN REDUCING THE STUNTING LEVEL AT THE P5A SERVICE GUNUNGSITOLI CITY Martalena Mendrofa; Odaligoziduhu Halawa; Yamolala Zega; Palindungan Lahagu
Jurnal Ilmiah METADATA Vol. 8 No. 2 (2026): Edition May 2026
Publisher : LPPM YPITI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47652/metadata.v8i2.990

Abstract

This study aims to analyze the performance evaluation of the Family Planning extension team at the Population Control, Women's Empowerment, and Child Protection Office of Gunungsitoli City in efforts to reduce stunting rates. The approach used was a descriptive qualitative approach, with data collection techniques through in-depth interviews, participant observation, and documentation studies. Research informants were selected purposively, including family planning extension workers, structural officials of the P5A Office, and community beneficiaries of the program. The research results indicate that the performance of the family planning extension team was generally effective and adaptive. This is reflected in a periodic quantitative and qualitative evaluation system, solid cross-agency coordination, and ongoing training that enhances the extension workers' capacity as agents of change. The educational strategy employed was interpersonal and contextual, with a participatory, demonstrative, and collaborative approach with local leaders and female cadres. This strategy successfully increased nutrition awareness, healthy lifestyles, and community participation in integrated health service posts (Posyandu) and maternal and child health services. However, program implementation faces various challenges, including limited number of extension workers, geographical barriers, socio-cultural resistance to family planning programs, and a lack of technology-based educational media. Supporting factors such as institutional commitment, cross-sector synergy, and community trust are key strengths in strengthening community-based interventions. This study concludes that successful stunting reduction depends heavily on the quality of interactions between extension workers and the community, as well as ongoing institutional support. Therefore, innovative communication strategies and strengthening institutional capacity are needed to ensure the program's overall sustainability.
TRANSFORMATION OF HUMAN RESOURCE MANAGEMENT IN THE DIGITAL ERA (CASE STUDY OF TUGALA LAURU VILLAGE OFFICES) Septeradenus Zebua; Meiman Hidayat Waruwu; Robin Markus Putra Waruwu; Palindungan Lahagu
Jurnal Ilmiah METADATA Vol. 8 No. 2 (2026): Edition May 2026
Publisher : LPPM YPITI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47652/metadata.v8i2.996

Abstract

This study aims to determine the process of Human Resource Management (HRM) transformation in the digital era in Tugala Lauru Village, identify the challenges faced, and formulate strategies used. The background of the study is based on the demand for digitalization of village administration through the implementation of the Village Financial System (SISKEUDES) which changes work patterns and organizational culture. The research method uses a qualitative case study approach with six key informants, including the village head, village secretary, and village officials. Data were obtained through in-depth interviews, observation, and documentation, then analyzed using thematic analysis techniques. The results of the study indicate the digitalization of village administration and finance, increased competency of officials through basic training, and changes in work culture to be more rapid, structured, and transparent. Challenges faced include limited digital competence, suboptimal technological infrastructure, and resistance to change. The strategies implemented include support from village leadership, procurement of technological facilities through the Village Budget (APBDes), and participation of officials in training organized by the local government.
IMPLEMENTATION OF STRATEGIC MANAGEMENT IN IMPROVING APPARATUS PERFORMANCE AT THE NORTH MANDREHE DISTRICT OFFICE Novamataroeli Lahagu; Meiman Hidayat Waruwu; Sukaaro Waruwu; Palindungan Lahagu
Jurnal Ilmiah METADATA Vol. 8 No. 2 (2026): Edition May 2026
Publisher : LPPM YPITI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47652/metadata.v8i2.1009

Abstract

This study aims to analyze the Implementation of Management Strategies in Improving Apparatus Performance at the North Mandrehe Sub-district Office, identify the obstacles faced, and assess the impact of the implementation of these strategies on apparatus performance and the quality of public services. The background of this study is based on the demand for improving the performance of local government apparatus in order to provide effective, efficient, and satisfying services to the public. The research method used is descriptive qualitative with data collection techniques through in-depth interviews, observation, and documentation. Research informants consisted of the North Mandrehe Sub-district Head, Sub-district Secretary, Head of General Sub-division, employees, village heads, and community representatives. Data analysis was carried out through the stages of data reduction, data presentation, and drawing conclusions. The results of the study indicate that the implementation of management strategies at the North Mandrehe Sub-district Office was carried out through participatory work planning, division of tasks according to job descriptions, application of SOPs, regular coordination and evaluation meetings, direct supervision, and periodic training. The obstacles faced include limited human resources and infrastructure, uneven motivation and discipline of apparatus, budget limitations, and suboptimal coordination between work units. The impact of implementing management strategies can be seen from the increased speed and efficiency of services, administrative productivity, discipline of the apparatus, positive employee responses, and public satisfaction, although its sustainability requires adequate resource support.
ANALYSIS OF THE ROLE OF LEADERSHIP IN IMPROVING THE EFFECTIVENESS OF GOVERNMENT PROGRAMS AT THE NORTH MANDREHE DISTRICT OFFICE, WEST NIAS REGENCY Kalvin Armen Lahagu; Meiman Hidayat Waruwu; Eliagus Telaumbanua; Palindungan Lahagu
Jurnal Ilmiah METADATA Vol. 8 No. 2 (2026): Edition May 2026
Publisher : LPPM YPITI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47652/metadata.v8i2.1011

Abstract

This study aims to analyze the role of sub-district head leadership in improving the effectiveness of government program implementation at the North Mandrehe District Office, West Nias Regency. The study used a descriptive qualitative approach, with data collection methods including observation, in-depth interviews, and documentation. The research informants consisted of the sub-district head, sub-district secretary, section heads, sub-district staff, and village heads. The research results show that sub-district leadership plays a significant role in increasing the effectiveness of government programs through the application of a participatory and collaborative leadership style. The sub-district head functions as a coordinator, motivator, facilitator, and supervisor in program implementation, involving sub-district officials and the community at every stage of planning, implementation, and evaluation. The contribution of leadership is seen in improved cross-stakeholder coordination, accelerated program realization, more optimal resource management, and increased staff motivation. However, program implementation still faces several challenges, including limited infrastructure, regional accessibility, human resource capacity, and low community participation in several villages. This study concludes that adaptive, communicative, and participatory sub-district leadership can improve the effectiveness of government programs at the sub-district level. Therefore, strengthening leadership capacity and increasing synergy among stakeholders is necessary to achieve more optimal public services and regional development.
ANALYSIS OF ONLINE ATTENDANCE POLICY IMPLEMENTATION IN IMPROVING EMPLOYEE DISCIPLINE JNE GUNUNGSITOLI BRANCH OFFICE Jelita Agung Permata Sari Zendrato; Syah Abadi Mendrofa; Palindungan Lahagu; Sukaaro Waruwu
Jurnal Ilmiah METADATA Vol. 8 No. 2 (2026): Edition May 2026
Publisher : LPPM YPITI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47652/metadata.v8i2.1016

Abstract

This study analyzes the implementation of online attendance policies to improve employee discipline at the JNE Gunungsitoli Branch Office. Using descriptive qualitative methods through interviews, observations, and documentation, it was found that the online attendance policy was able to improve employee compliance with working hours, attendance transparency, and supervision effectiveness. However, its implementation still faces technical obstacles such as internet network disruptions and application errors, as well as behavioral obstacles such as late attendance and low awareness of discipline among some employees. The positive impact of this policy is seen in increasing discipline and work professionalism, although improvements are still needed. This study recommends improving technological infrastructure, optimizing socialization and training, and consistent supervision with strict sanctions so that the implementation of online attendance can run more optimally.
EMPLOYEE PERFORMANCE EVALUATION AT THE NORTH GUNUNGSITOLI DISTRICT OFFICE GUNUNGSITOLI CITY Yatatema Zega; Ayler Beniah Ndraha; Palindungan Lahagu; Odaligoziduhu Halawa
Jurnal Ilmiah METADATA Vol. 8 No. 2 (2026): Edition May 2026
Publisher : LPPM YPITI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47652/metadata.v8i2.1017

Abstract

This study aims to evaluate employee performance at the Gunungsitoli Utara Sub-district Office, Gunungsitoli City. The evaluation was conducted to determine the level of employee task implementation, factors influencing performance, and obstacles faced in carrying out public service responsibilities. The study used a qualitative approach with data collection techniques such as observation, in-depth interviews, and documentation. Research informants included the Sub-district Head, Sub-district Secretary, Head of General and Personnel Sub-division, employees, village heads, and the community as service users. The research results indicate that, in general, employees have performed their duties quite well, particularly in administrative services and coordination with villages. However, several problems remain, such as suboptimal discipline, lack of initiative, limited work facilities, and an imbalance between the workload and the number of employees. Factors influencing performance include motivation, leadership, the work environment, competence, and supporting infrastructure. The main obstacles faced are limited human resources, delays in coordination between departments, uneven understanding of tasks, and limited mastery of information technology. This study concludes that improving employee performance can be achieved through strengthening the performance evaluation system, providing ongoing training, improving work facilities, and consistently fostering discipline and motivation. The research recommendations are expected to assist the Gunungsitoli Utara Sub-district Office in improving the quality of public services to be more effective, responsive, and accountable.
Co-Authors Abdiel Harapan Laia Aferiaman Telaumbanua Agusman Waruwu Asilika Waruwu Ayler Beniah Ndraha Bate'e, Maria Magdalena Berkat Jaya Hulu, Syukur Berkatone Waruwu Bobi mante Gulo Buulolo , Nanny A. Calvariadi Lase Cut Tiur Mentari Damai Natalia Lase Dian Hesti Harefa Dion Nisius Yasaro Gulo Dohona, Im’mortel Eduar Baene Elfan Selamat Putra Gulo Eliagus Telaumbanua ELIYUNUS WARUWU EMANUEL ZEBUA Erna Ningsih Laowo Erwinman Telaumbanua Euaggelian Yeremia Harefa Falentinus Teguh Karya Telaumbanua Fatolosa Hulu Febertina Zebua Fince Cius Putra Zega Firdaus Telaumbanua Frans Julianto Gulo Fransiskus Faozisokhi Telaumbanua Gea, Wilfrida Witeri Handrianus Zega Harefa, Fajar Hasrat Sozanolo Harefa Heniwati Gulo Heseziduhu Lase Hulu, Fatolosa Idarni Harefa Idarni Harefa Ikhlas Kristian Sentosa Ndraha Intan Permata Hati Hulu Ivan Julius Hia Jelita Agung Permata Sari Zendrato Kakisin, Sophia Molinda Kalvin Armen Lahagu Lahagu, Emanueli Lase, April Yanto Teodores Lase, Apryantho Lase, Delipiter Mahatri Gea Maria M. Bate'e MARIA MAGDALENA BATE’E Martalena Mendrofa Martha Surya Dinata Mendrofa Meiman Hidayat Waruwu Mendrofa, Syah Abadi Mendrofa, Yarman Mendrofa, Yupiter Meterlius Zalukhu Minta Kasih Hulu Nanny Artatina Buulolo Novamataroeli Lahagu Nur Aisyah Zebua Odaligoziduhu Halawa Odaligoziduhu Halawa Odaligoziduhu Halawa Otanius Laia Otanius Laia Pandu Cahaya Dwinayanti Laowo Peringatan Harefa Peringatan Harefa Restina Waruwu Rezeki Serius Hia Ria Jernita Lahagu Robin Markus Putra Waruwu Robin Markus Putra Waruwu Robin Markus Putra Waruwu Roni Triswan Bate’e Septeradenus Zebua Serlin Yana Harefa Serniati Zebua Setiawan Putra Zega Stefanus Gowasa Suka'aro Waruwu Sukaaro Waruwu Syah Abadi Mendofa Syah Abadi Mendrofa Syah Abadi Mendrofa Syah Abadi Mendrofa Tarihoran, Sumitrotua Tasya Sawitri Telaumbanua Telaumbanua, Fidesman Telaumbanua, Otoriaman Tio Putri Marlina Lase Waruwu, Pikir Sadar Yamolala Zega Yarman Mendrofa Yatatema Zega YUPITER MENDROFA Yuterlin Zalukhu Zai, Lucky Fiktori Zebua, Emanuel Zebua, Evi Trisanti Zebua, Fendra Raymon Putra Zebua, Fransiska Septania Zebua, Linda Kristiani Zebua, Senang Hati Zega, Yamolala Zendrato, Kasian