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Fatolosa Hulu
Universitas Nias
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Journal : Economics and Business Journal

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Analysis of Human Resource Policy in Improving The Quality of Employee Performance in The Department of Population Control, Women's Empowerment and Child Protection of Gunungsitoli City Harefa, Trima Putri; Halawa, Odaligoziduhu; Mendrofa, Syah Abadi; Hulu, Fatolosa
Economics and Business Journal (ECBIS) Vol. 4 No. 1 (2025): November
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i1.268

Abstract

This study aims to analyze human resource policies to improve the quality of employee performance at the Population Control, Women's Empowerment, and Child Protection Service of Gunungsitoli City. The research focuses on three main objectives: (1) to determine the form of human resource policies implemented to improve performance quality, (2) to identify supporting and inhibiting factors in the implementation of these policies, and (3) to formulate appropriate strategies to improve employee performance. The research method used is a qualitative approach with data collection techniques through in-depth interviews, observation, and documentation. The results show that the implemented human resource policies include training and competency development, performance assessment based on work indicators, and a reward system and work discipline. Supporting factors for the implementation of these policies include leadership support, active employee participation, and the availability of a training budget. However, there are also inhibiting factors such as a lack of professional human resources, limited supporting facilities and infrastructure, and low work motivation among some employees. The strategies implemented to improve performance quality include strengthening supervision, developing a collaborative work culture, improving the quality of training, and regular evaluation of policy implementation. This study concludes that appropriate and consistent human resource policies play a crucial role in building more optimal employee performance within the service environment.
Co-Authors A. Buulolo, Nanny Andiyus Gulo Anshar Daud Arisman Leo Lase Ayler Beniah Ndraha Aziza, Pretty Failasufa Batee, Maria Magdalena Bate’e, Maria Magdalena Bawamenewi, Arisman Berkat Restu Lase Bu'ulolo, Fazarman Bu’ulolo, Nanny A Dasar Iman Gea Delipiter Lase Dion Nisius Yasaro Gulo Eduar Baene Eliagus Telaumbanua ELIYUNUS WARUWU EMANUEL ZEBUA Enggie Novita Zai Erna Ningsih Laowo Fahmi, Rahmi Febertina Zebua Fitri Anita Lase Fony Lestarian Gea Gea, Rika Permata Gulo, Agustina Harefa, Descan Pasrah Harefa, Envilwan Berkat Harefa, Idarni Harefa, Tipnov Misericordias Harefa, Trima Putri Hia, Agustini Mawarni Hia, Lusia Destri Hia, Pius Silvanus Hia, Yarni Deslina Hulu, Siskarlin Hulu, Yosua Iman Ridho Purnama Mendrofa Jeliswan Berkat Iman Jaya Gea Jeliswan BIJ Gea Lahagu, Emanueli Laia, Firman Jaya Laoli, Briyan Wirawan Putra Laoli, Victorinus Laowo, Asni Jeweliska Laowo, Delina Sagita Fransiska Larosa, Yoel Melsaro Lase, Apryantho Lase, Candra Eka Trisno Lase, Delipiter Marasabessy, Nabila Cecilia Maria Magdalena Bate'e Maria Magdalena Batee MARLIZA OKTAPIANI Marniwati Laoli Maximus Sohahau Laia Mei Kharisman Telaumbanua Meiman Hidayat Waruwu Melini Valencia Howu-Howu Hulu Mendrofa, Asri Hartati Mendrofa, Syah Abadi Mendrofa, Yupiter Mesrawati Hulu Mordekhai Zebua Nanny A Bu’ulolo Nanny Artatina Buulolo Ndraha, Defirman Ndruru, Bernada Ndruru, Edita Seniman Nofita Tafonao Odaligoziduhu Halawa Odaligoziduhu Halawa Otak Murni Gulo Otanius Laia Palindungan Lahagu PEMILMAN ZEBUA Peringatan Harefa Pretty Failasufa Aziza Purbandono H, Rahmat Putra Percaya Laia Rainel Fitriana Laoli Regina Tilikan Zebua Rida Rahim Risdayani Daya Robin Markus Putra Waruwu Rusman Jaya Zendrato Serniati Zebua Sihaloho, Desmira Stefanus Gowasa Suka’aro Waruwu Sukurman Hia Suryadi Syah Abadi Mendrofa Syah Abadi Mendrofa Telaumbanua, Fidesman Telaumbanua, Jefri Cantano Telaumbanua, Junius Theozanolo Zebua, Mauritius Try Wahyuni Ayu Waruwu Utami, Eva Yuniarti Vice Kurniaman Zil Telaumbanua Viktor Bastian Zendrato Waruwu, Demi Etika Waruwu, Nita Ingati Waruwu, Novtriman Waruwu, Robin Markus Putra Waruwu, Suka'aro Waruwu, Suka’aro Wook, Izawati Yamolala Zega Yamolala Zega Yustinus Jaya Putra Gea Zai, Nirmala Zalukhu, Yuterlin Zandroto, Tuti Lestari Zebua, Delmanius Zebua, Emanuel Zebua, Evi Trisanti Zebua, Irfan Zebua, Ivan Doktrin Famohouni Zebua, Kristiawan Zebua, Linda Kristiani Zebua, Nike Marlina Zebua, Regina Tilikan Zebua, Vernika Zega, Yamolala Zendrato, Ancelin Zendrato, Masinia