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All Journal Jurnal Promkes: The Indonesian Journal of Health Promotion and Health Education JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE Majalah Kesehatan FKUB Jurnal Penelitian Pendidikan IPA (JPPIPA) Jurnal Kesehatan Komunitas Jurnal Biology Education Journal of Dedicators Community Bunda Edu-Midwifery Journal (BEMJ) JURNAL KESEHATAN PERINTIS Jambura Journal of Health Sciences and Research Jurnal Kesehatan Global Jurnal Kesmas dan Gizi (JKG) JURNAL MUTIARA KESEHATAN MASYARAKAT Jurnal Manajemen dan Administrasi Rumah Sakit Indonesia (MARSI) Jurnal Keperawatan Priority Jurnal Kesmas Prima Indonesia Jurnal Ilmiah PANNMED (Pharmacist, Analyst, Nurse, Nutrition, Midwivery, Environment, Dentist) Indonesian Trust Health Journal JURNAL KESEHATAN MERCUSUAR Jurnal Ners Journal of Telenursing (JOTING) Science Midwifery Jurnal Health Sains Jurnal Promotif Preventif Jurnal Kesehatan Tambusai JOURNAL LA MEDIHEALTICO Jurnal Pengabdian kepada Masyarakat Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Jurnal Kesehatan Kusuma Husada JURNAL REGIONOMIC Journal of Health and Medical Science Miracle Journal PubHealth Jurnal Kesehatan Masyarakat Jurnal Ilmu Psikologi dan Kesehatan Jurnal Kesehatan Amanah Cerdika: Jurnal Ilmiah Indonesia Termometer: Jurnal Ilmiah Ilmu Kesehatan Dan Kedokteran Jurnal Kebidanan, Keperawatan dan Kesehatan (J-BIKES) Jurnal Ilmu Kesehatan dan Gizi Journal of Pharmaceutical and Sciences. Promotor: Jurnal Mahasiswa Kesehatan Masyarakat Jurnal Medika Nusantara Protein: Jurnal Ilmu Keperawatan dan Kebidanan Obat: Jurnal Riset Ilmu Farmasi dan Kesehatan Jurnal Perilaku Kesehatan Terpadu Indonesian Trust Health Journal Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat Jurnal Bioteknologi & Biosains Indonesia (JBBI) Jurnal Info Kesehatan
Fitriani, Arifah Devi
Institut Kesehatan Helvetia, Medan
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Journal : Jurnal Perilaku Kesehatan Terpadu

 1 
Analysis of the Influence of Workload-Based Staff Requirements on the Outpatients Coding Section of BPJS with WISN Method Hutasoit, Theresia; Devi Fitriani, Arifah; Begum Suroyo, Razia
Jurnal Perilaku Kesehatan Terpadu Vol. 2 No. 1 (2023): Jurnal Perilaku Kesehatan Terpadu (Jupiter)
Publisher : Hasanuddin Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61963/jpkt.v1i2.19

Abstract

Professional staffs in the coding section have an important role in doing activities in the hospital. The coding section officer is responsible for documents claimed by BPJS Health and is responsible for the claim. This study aims to determine the estimated number of workers in the outpatients coding section of BPJS needed based on the WISN (Workload Indicator Staff Need) method and to determine the competence and workload of coding officers. This is qualitative research using work time and measurements the WISN (Workload Indicator Staff Need) method. Retrieval of data from this study used observations, interviews and documentation studies. The results of this study were in the form of an estimate of the number of outpatient coding officers for BPJS patients needed to do job descriptions properly so that maximum work results were achieved. The results of the workload calculation using the WISN (Workload Indicator Staff Need) method, the minimum number of workers required was two officers, where currently there were two outpatient coding officers, so it was advisable to add two people, including one doctor as verification and one more person scanning the medical record. These additions should consider the competence of personnel in their fields so that they are able to perform well in accordance with existing standards.
The Effect of Implementing Patient Safety on the Quality Service in the Inpatient Room of General Hospital, Indonesia Nadapdap, Marshall Jeremia; Fitriani, Arifah Devi
Jurnal Perilaku Kesehatan Terpadu Vol. 2 No. 2 (2023): Jurnal Perilaku Kesehatan Terpadu (Jupiter)
Publisher : Hasanuddin Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61963/jpkt.v2i2.58

Abstract

Quality service quality with a guarantee of high patient safety produces a good hospital image in the eyes of patients as hospital consumers. The aim of the research was to determine the effect of implementing patient safety on the quality of service in the Inpatient Room at Kindergarten Hospital. II Putri Hijau Medan.Analytical survey research design with a cross sectional approach. The population of all inpatients was 270 people and the accidental sampling sample was 73 people. Primary data collection methods, secondary and tertiary data. The data analysis used is the binary logistic regression test.The results of the study showed that identifying patients had a sig-p value of 0.004 < 0.05, communication sig-p 1,000 > 0.05, drug safety sig-p 0.029 < 0.05, risk of wrong location, wrong patient and surgery sig-p 0.598 > 0.05, risk of infection sig-p 0.010 < 0.05 and risk of patient falls sig-p 0.025 < 0.05.The conclusion in this study is that there is an influence of patient identification, drug safety, risk of infection and risk of patient falls on the quality of service, while communication and the risk of wrong location, wrong patient and surgery have no influence on the quality of service. It is hoped that the results of this research can become a reference for the Tk Hospital. II Putri Hijau Medan to better understand the importance of patient safety management in accordance with Ministry of Health regulations in order to maximize the quality of health services achieved.
Factors that influence the Quality Dimensions of National Health Insurance Participant Satisfaction with Outpatient Services at the Community Health Center Nurbaiziah, Nurbaiziah; Efendy, Ismail; Fitriani, Arifah Devi
Jurnal Perilaku Kesehatan Terpadu Vol. 2 No. 2 (2023): Jurnal Perilaku Kesehatan Terpadu (Jupiter)
Publisher : Hasanuddin Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61963/jpkt.v2i2.59

Abstract

Introduction The Teunom Community Health Center experienced a significant decrease in JKN participants at the Teunom Community Health Center by 13,099 people, in 2021 there were 12,904 people, while the number in 2022 was 12,871 people.The research method is a cross sectional study approach. accidental sampling sample. Univariate, bivariate and multivariate quantitative data through logistic regression tests.The results of the research, univariate and bivariate tests of technical competence do not affect patient satisfaction, p-value= 0.140, access to services does not affect patient satisfaction, the value is p-value= 0.647, human relationships affect patient satisfaction p-value= 0.001, comfort affects patient satisfaction p-value= 0.0001, information does not influence patient satisfaction p-value= 0.731 and timeliness influences patient satisfaction p-value= 0.037. Based on multivariate relationships between people OR= 9.459, comfort OR= 10.903 and timeliness OR= 2.875 and the most dominant factor influencing patient satisfaction is the comfort variable with a value of OR = 6.600. In conclusion, the variables of human relations, comfort and timeliness, influence patient satisfaction. The variables technical competence, access to services and information do not influence outpatient satisfaction at the Teunom Community Health Center, Teunom District. factors influence patient satisfaction, human relations, comfort and timeliness. The dominant factor in patient satisfaction is the comfort variable.It is recommended that the Health Service analyze and evaluate the quality of services at the Puskesmas. For Puskesmas to improve the performance of motivation for employees to be friendlier in responding to and responding to patient complaints.
Co-Authors ., Eddi Abdul Hamid Lubis Achmad Rifai Afriani, Miskah Afrianty, Miskah Agnes HM Rajagukguk Agustiawan aida fitria Akbar Hidayat Al-Amri, Fadhillah Azhana Albert Jeo alfiany sahry Alisha, Nori Amirah, Asriwati Angela Christina Anggraini, Indah Annisa Nurrachmawati Asepty, M.Rizky Priyanka Asmarani Yusnita Ida Sirait Asnila Dewi Harahap Asriwati Asriwati Amirah Asriwati Amirah Asriwati Asriwati Asriwati, Asriwati Asrul Asrul ASTIKA HANDAYANI Asyiah Simanjorang Asyiah Simanjorang Asyiah Simanjorang Asyiah Simanjorang Awaludin, Aceng Ali Bahari, Samsul Begum Suroyo, Razia Beni Satria Beni Satria Carolina Hanna Carryn Carryn Casia Reski Chairul Syah Putra Chairuna Amalia Daniati, Wella Dea Tansy Ardelia Deby Deanda Deli Teo Deli Theo Deli Theo Deli Theo Desy, Rara Jaka Dewi Martina Dian Maya Sari Siregar Efendi, Ismail Endang Maryanti Erawati, Susina Fadhilah Setyorini Fadhilla Qudsi Ramadhani Fakhryan Rakhman Farachdiba, Farachdiba Febri Gustianda Ginanti Siregar Fhitriana, Suzan Friskila Hotnaria Gisna hartini Gunawan, Roni Hadi, Anto J. Hana Dhini Julia Pohan Hanidi, Hanidi Hanjaya Hanjaya Harahap, Juliandi Hasanah Hali, Nurul Husna Hariani Idawati Idawati Iman Muhammad Iman Muhammad Indra Lutfi Irwandi Irwandi Ismail Efendi Ismail Efendy Isnaini, Nadya Ivan Agus yanto Gea J Jamaluddin J. Hadi, Anto Jamaluddin Jamal Jamaluddin Jamaluddin Jamaluddin Jamaluddin Jamaluddin Jamaluddin Jamaluddin Jamaluddin Jayanti Pardede, Merly Jitasari Tarigan Sibero Joyce Yulianti Silalahi Juliandi Harahap Juliandi Harahap Ketut Suarayasa Kusnatalia Kusnatalia Lestari, Elsa Ambarwati Lucia Lastiur M. Fahriza Winaldha Nasution Mahmud Ar Rasyid Ridho Siregar Mandasari, Trilia Manisha, Manisha Mappeaty Nyorong Mappeaty Nyorong Mappeaty Nyorong Maretalinia, Maretalinia Mariana, Dessy Maryanti, Endang Masnelly Lubis Masnelly Lubis Masnelly Lubis Masnelly Lubis Masyitah, Irinne Mayang Sari Megawati Megawati - Megawati . Megawati Megawati Mentari Rambe, Nurbaya Meppeaty Nyorong Meriahta Sitepu Merly Jayanti Pardede Mhd. Aulia Rahman4 Mhd. Fadli Miskah Afriany Muchti Yuda Pratama Muhammad Adji Wibisono Muhammad Irsyad Muhammad Mahadi Hasibuan Muttaqin Al Ridha Muzauwir Muzauwir N NIRMAYATI Nada Salsabila Nadapdap, Marshall Jeremia Nadapdap, Thomson. P. Naeni Juliani Nasution, Ramadhani Syafitri Novitalia, Anak Agung Sagung Dewi Nur Aini Nur'aini Nur'aini Nuraini Nuraini Nuraini Nuraini Nurbaiziah, Nurbaiziah Nurlaila Qodrianti Siregar Nurliawati wati Nurul Hasanah Hali Nur’aini Nur’ani, Nur’ani Pohan, Hana Dhini Julia Purwoko, Agus Rahma Dona Rahmadhani, Putri Ramadhaini, Emi Ramadhani Syafitri Ramadhani, Kiki Mirna Razia Begum Suroyo Rian Alfian Rizki Kamalia Sabang, Novrizal Safuranti, Aristya Maulida Safwaliza Safwaliza Sahputri, Anita Samsider Sitorus Samsul Bahri Sari Safitri5 Sarifin Usman Kombih Seprianti, Monica Eprita Shilvira, Ayu Silaen, Mangatas Simanjorang, Asyiah Siregar, Dahrul Siregar, Dian Maya Sari Siregar, Herianto Sitompul, Anita Julistika Sari Sofina Lusia Harahap Sonataelina Togatorop Suci Sofiyanti Mochtar Sudiro Sudiro Sudiro Sudiro Sudiro, Nuraini, Sugito - Suharto, Teguh Suhena, Isabella SUROYO, RAZIA BEGUM Syafitri, Ramadhani Syamsul, Darwin Syeh Ali, Irwansyah Ahmad Teguh Suharto Teguh Suharto Theo, Deli Theresia Hutasoit Thomson P. Nadapdap Usman Kombih, Sarifin Utami, Tri Niswati Vina Rezeki Wella Daniati widia zalvi Wina Augustine Yose Dodi Pratama Yuniati Yuniati Yuniati Yuniati Yuniati Yuniati Zendrato, Bryan Ifolala Zuraidah Nasution