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Application of Good Corporate Governance Principles and Their Impact on the Performance of the Surabaya City Fire and Rescue Service Ali Wafa; Ika Devy Pramudiana; Dian Ferriswara
Jurnal Hukum, Administrasi Publik dan Negara Vol. 2 No. 2 (2025): Jurnal Hukum, Administrasi Publik dan Negara
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/hukum.v2i2.191

Abstract

This study aims to describe and analyze: the implementation of Good Corporate Governance and how it affects the performance of the Surabaya City Fire and Rescue Service. The type of research used is qualitative research. The data analysis technique in the study uses a technique developed by McNabb (2002), namely Grouping the data according to key constructs, identifying bases for interpretation, developing generalizations from the data, Testing Alternative interpretations and forming and/or refining generalizable theory from case study. The results of the study show that in principle, the implementation of Good Corporate Governance (GCG) at the Surabaya Fire and Rescue Service (Dinas Pemadam Kebakaran Dan Penyelematan - DPKP) has been running well. In terms of administrative transparency, the availability of service information is substantially adequate and the media of its presentation, the certainty of service time and the available service complaint mechanism. Legal accountability and honesty at the Surabaya City Fire and Rescue Service are good. The Surabaya City Fire and Rescue Service is responsible for carrying out fire and disaster handling tasks. The 7-Minute Time Responsibility implemented by the Surabaya Fire and Rescue Service (DPKP) not only prioritizes response speed in extinguishing fires, but also respects the safety and welfare of all residents. The professionalism of service at the Surabaya City Fire and Rescue Service is shown through service innovation and fire handling. The "Roti 7 Lapis" (Reaction On Time - Roti and Free Fighting Fires Service - Layanan Pemadaman Gratis/Lapis) program from DPKP Surabaya emphasizes its commitment to rewarding citizens more than just prioritizing financial gain or personal excellence. The performance of the service at the Surabaya Fire and Rescue Service (DPKP) is quite good. The achievement of the response time for fire incidents in Surabaya for all incidents is 100%, which is less than 7 minutes. The achievement of the fire management area of the city of Surabaya is 94% until 2024. Achievement of Minimum Service Standards of Surabaya City DAMKAR 100% in 2023.
Co-Authors A Hasib Abdul Majid Abdul Majid Adawiyah, Putri Robiatul Adi Firmansyah Aghnia, Charity Dinda Agung Triyahya Putra Agustin, Aprillia Bella Cithra Putri Ainur Rofiq Alfarisy, Fariz Kustiawan Aliyatun Niswah Ana Putri Lestari Andika Septiana Suryaningsih Andriawan, Feri Wage Andrik Purwanto, Andrik Andry arifianto Ankardiansyah Pandu Pradana Anwar, M. Khairul Arief Darmawan Arrosyiid, Nuur Haadi Arwani, Muhammad Ma'ruf Ayuningtiyas, Rindi Berlian Lanny Dellasyah Bonjok Istiaji Ceng Asmarahman Chamariyah Chamariyah Damaita Afriana Hartanti Br Regar Deril Indana Damayanti Devi Agustini Deviana Fitria Astuti Dwimahendrawan, Andrias Efi Toding Tondok El Muhammady, Iffan Gallant Fajrin, Megawati Fanata, Wahyu Indra Duwi Fara Fadhila Fatah, Zainal Fathor Rosi, Fathor Ferriswara, Dian Gusna Merina Hadi, MM, Nasrul Hadi, Zul Fauzi Nugroho HARDIAN SUSILO ADDY Hardiyani, Wulan Arum HARI PURNOMO Hasanah, Anisa Aprilia Hasib , A Hasjim, Saifuddin Hermanu Triwidodo Hidayatullah, Wahid Himmatul Khasanah Holilur Rahman Ika Devy Pramudiana Ilham Kurniawan Indriyanto, Indriyanto Intan Kartika Setywati Iqbal Erdiansyah, Iqbal Islami, Moh Faza Rijal Kainuzah, Fatkhan Alief Khoirurrosi, Khoirurrosi Khozin, Khozin Kusumaningtyas, Rizky Nirmala Labibah, Amiroh Su’da listya purnamasari Luri Asmono, Sedian M. Aqil Fahmi Sanjani Megawati Fajrin Millati, Millati Moh. Khorofi Moh. Rois Muhammad Syaiful Islam Mukhammad Ibadhus Sholikhin Muqoffi Mursyidto, Tofan Muwahidi, Amirul N, Suhartiningsih Dwi Nadhif, Moh. Nita Kuswardhani Nur Elia Nadhira Pramudiana, Ika Devy Prastowo , Sigit Purwandarini, Anggi Arsy Putri Robiatul Qalbiy Sinta qosim qosim, qosim Rachmi Masnilah Rahmad Hakim Rahman , Holilur Rahmat Safe’i Ria Angin, Ria Ridwan Rifki, Ahmad Riyawan, I Nyoman Rizka Rosdiana, Eva Rudi Winarko Sahri, Mat Sampir Andrean Sukoco Seong-Gu Hwang Setiawati, Tri C. Shofiyah, Binti Sigit PRASTOWO Sigit Prastowo Siswanto, Edhi Siti Aimah Subairi Subairi Suhartiningsih Dwi N Sundahri, Sundahri Suryadinata, Ningrum Suryo Wiyono Susilo, Hardian A. Syaiful Islam A, Muhammad Syarifah . Thoyyib Madani, Mohammad Tifana Fairus Nabillah Istiqomah Tri Widyawati, Tri Triharyadi, Nanang Umar Faruq Vina Eliana Wahyu Indra Duwi Fanata Wardhani, Widi Kusuma wasik Widianingrum, Desy Cahya Widodo Widodo WIWIEK SRI WAHYUNI Zalianty, Nabiilah Artha Dinda