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All Journal Equator Journal of Management and Entrepreneurship Jurnal Ekonomi, Bisnis dan Kewirausahaan (JEBIK) JDM (Jurnal Dinamika Manajemen) JAM : Jurnal Aplikasi Manajemen SINERGI: Jurnal Ilmiah Ilmu Manajemen IJBE (Integrated Journal of Business and Economics) SEIKO : Journal of Management & Business Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Journal Of Management Science (JMAS) International Journal of Economics, Business and Accounting Research (IJEBAR) eCo-Buss Ilomata International Journal of Management Jurnal Ilmiah Manajemen Kesatuan Enrichment : Journal of Management Community Development Journal: Jurnal Pengabdian Masyarakat Ilomata International Journal of Management Studi Ilmu Manajemen dan Organisasi Jurnal Ekonomi Journal of Management and Digital Business Jurnal Multidisiplin West Science Madani: Multidisciplinary Scientific Journal Journal of Educational Management Research Jurnal Informatika Ekonomi Bisnis Enrichment: Journal of Multidisciplinary Research and Development Socius: Social Sciences Research Journal Jurnal Bisnis dan Kewirausahaan El-Mujtama: Jurnal Pengabdian Masyarakat Escalate : Economics and Business Journal Jurnal Ilmiah Multidisiplin Ulil Albab Primary Journal of Multidisciplinary Research
Daud, Ilzar
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Journal : Journal of Educational Management Research

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The Influence of Transformational Leadership and Perceived Organizational Support on Employee Performance through Organizational Citizenship Behavior and Job Satisfaction Bosrin, Adrian; Fitriana, Ana; Marumpe, Dody Pratama; Daud, Ilzar; Mufrihah, Mazayatul
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1943

Abstract

This study aims to examine the effects of transformational leadership and perceived organizational support on employee performance, with organizational citizenship behavior and job satisfaction as mediating variables. A quantitative approach was employed using a survey method involving 228 employees selected through accidental sampling. Data were collected using Likert-scale questionnaires and analyzed with Structural Equation Modeling–Partial Least Squares (SEM-PLS) through SmartPLS 4.0. The results reveal that transformational leadership has a significant negative direct effect on employee performance, while perceived organizational support does not have a significant direct effect. However, both transformational leadership and perceived organizational support have positive and significant effects on organizational citizenship behavior and job satisfaction. Furthermore, organizational citizenship behavior and job satisfaction positively and significantly influence employee performance and serve as mediating variables. These findings indicate that improving employee performance is more effectively achieved through fostering positive work attitudes and discretionary behaviors rather than relying solely on direct leadership influence. The study highlights the importance of strengthening supportive organizational climates and enhancing employee satisfaction to sustain performance outcomes.
Co-Authors Abdi Fadhlan Abdul Khafid, Abdul Adelia, Alfina Ahmad Shalahuddin, Ahmad Albert Lianto Amelia, Fadillah Rizky Ana Fitriana Andika, Wahyu Andy Andy Angelina, Deva Anwar Azazi Ariawan Ariawan Asari, Rika Asli, Salsabila Hasya Augustine, Intanie Barkah, Barkah Benidikto, Markus Iman Bosrin, Adrian Budhi Alfiyyah Alyaa C. Iman Kalis, Maria Dinata, Febtian Aaron Dody Pratama Marumpe Emba Erna Listiana Fachry Abda El Rahman Fahruna, Yulyanti Fajryn, Marleny Fauzan, Rizky Giriati, Giriati Harry Setiawan hartanto hartanto Hasanudin Hasanudin Hasanudin Helma Malini, Helma Heriyadi, Heriyadi Hidayat Hidayat Hidayat, Danny Ikram Yakin Iman Kalis, Maria Chirstiana Irdhayanti, Efa Istikarani, Miranda Ivana, Priska Riafinola Ivonne Ayesha, Ivonne Juniawati Juniwati Juniwati Kalis, Maria Christiana Iman Karsim, Karsim Khristian KURNIA KURNIA, KURNIA Kurniawan, Muhammad Sani M. Irfani Hendri makmur hidayah, huzaifah Manurung, Jesaya Herlangga Maria Christiana Iman Kalis, Maria Christiana Maryadi, Romi Mazayatul Mufrihah B11212091 Melia Wida Rahmayani Melvina, Via Monika, Utin Vera Mualis, Rizky Septian Muhammad Afif Munir, Azzis Abdul Mustarudin, Mustarudin Mustika, Uray Ndaru natanael, Kevin Novrianto, Andry Nugraha, Syahrul Nur Afifah Nurlia Nurlia Nurul Komari Panjaitan, Dicky Julius Pardede, Kaleb El Nusa Patricia, Vanessa Pramana Saputra Pranoto Hidayat, Anang Putri Pangestika, Putri Putri, Haliza Nabila Ramadania Ramadania Ramadania, Ramadania Ramadhan, Rizani Ramadhani, Hanif Fariz Ratu Loli Putri, Lekawati Rika, Septiani Rosadi, Muhammad Edya S, Dewi Winarni. sabil sabil, sabil Safitri, Dayang Annisa SATRIYAS ILYAS Shelly, Shelly Sigit Wicaksono, Angga Skolastika, Flavian Sudjono, Denzel Sulistiowati Sulistiowati Suryathi, Wayan Syahputri, Anggraini Syal, Adrian Theliya, Theliya Theresa, Revilia Titik Rosnani Titinawati, Titinawati Veronica, Rizka Wendy Wendy Wenny Pebrianti Yesha Istafada Ilma Yunita, Neta Yuwanda, Tonny