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All Journal JURNAL SAINS PEMASARAN INDONESIA Jurnal Manajemen Teori dan Terapan Jurnal Ilmiah Ekonomi Islam JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen JRMSI - Jurnal Riset Manajemen Sains Indonesia Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Golden Ratio of Human Resource Management JAPI: Jurnal Akses Pengabdian Indonesia Inkubis: Jurnal Ekonomi dan Bisnis E-JRM Jurnal Pengabdian Masyarakat dan Penelitian Terapan
Rois Arifin
Department Of Management, Faculty Of Economics And Business, Universitas Islam Malang, Malang
Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Nursing Public Health Social Sciences Other

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Pengaruh Kualitas Pelayanan, Kualitas Produk, Harga, Dan Lokasi Terhadap Kepuasan Konsumen ( Studi Kasus Pada Konsumen Kafe Family Kopi Di Malang ) Winda Jaya; Rois Arifin; Afi Rahmat Slamet
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 01 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT The coffee shop business in Indonesia is currently growing, this can be seen from the significant increase in the number of coffee shops in Indonesia in the last three years. Even though the coffee consumption of the Indonesian people is low, the majority are coffee lovers and most coffee lovers are not only men but women also like it. Quoted in (beritasatu.com) The coffee trend in 2020 will continue to grow and this growth is supported by several factors, such as the habit (culture) of hanging out while drinking coffee. This study aims to determine the effect of service quality, product quality, price and location on customer satisfaction. The population of this research is the consumers of Malang Coffee Family Café, with a sample size of 89 respondents who were selected using purposive sampling technique. Hypothesis testing in this study uses multiple linear regression analysis. The results showed that the variables service quality, product quality, price and location simultaneously affect customer satisfaction. The variables of product quality and price have a positive and significant effect on customer satisfaction, while the variables of service quality and location have a positive and insignificant effect on customer satisfaction. Keywords: Service Quality, Product Quality, Price, Location and Customer Satisfaction.
PENGARUH FASILITAS DAN LOKASI TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN SEBAGAI VARIABEL INTERVENING (STUDI KASUS KONSUMEN AWI FUTSAL LAOK JANG-JANG, SUMENEP) Ach. Noval Annas; Rois Arifin; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 08 No. 05 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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ABSTRACT     his study aims to determine and analyze the influence of facilities and locations on customer loyalty through satisfaction as an intervening variable. In Sumenep there are several futsal courts, one of which is Awi Futsal Loak Jang-Jang which was established since 2015 until now the study population was 4200 population for 3 months and the sample used in this study was 98 respondents of Awi Futsal Laok Jang-Jang, Arjasa, Sumenep customers. Data collection is done by distributing questionnaires. Analysis of the data used in this study using validity, reliability, normality, path analysis, t test and sobel test.        The results showed that facilities have a direct effect on customer satisfaction, facilities have no direct effect on customer loyalty, location has a direct effect on customer satisfaction, location has a direct influence on customer loyalty, and customer satisfaction does not have a direct influence on customer loyalty. Customer satisfaction cannot mediate between facilities and locations with customer loyalty.Keywords: Facility, Location, Customer Satisfaction, Customer Loyalty
Pengaruh Kepemilikan Institusional, Profitabilitas, Kebijakan Hutang Dan Ukuran Perusahaan Terhadap Kebijakan Dividen (Studi Kasus Pada Perusahaan Food And Beverage Periode 2016-2018) Indah Fatmawati; Rois Arifin; Afi Rahmat Slamet
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 09. No. 09. Februari 2020
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThis research was conducted at Food and Beverage companies listed on the Indonesia StockExchange. The purpose of this study is to determine and analyze the effect of InstitutionalOwnership, Profitability, Debt Policy and Company Size on Dividend Policy in Food andBeverage companies for the 2016-2018 period.The variables used are institutional ownership, profitability, debt policy and company size asthe independent variable, and dividend policy as the dependent variable. The data collectionmethod used is documentation. The data types in this study are secondary data. Theanalytical method used is multiple linear regression analysis, this study uses data fromcompanies listed on the Indonesia Stock Exchange in 2016-2018 and samples are taken usingpurposive sampling. The number of samples taken in this study were 10 companies.The results showed that institutional ownership and debt policy had no effect on dividendpolicy, profitability had a positive effect and company size had a negative effect on dividendpolicy.Keywords: Institutional Ownership, Profitability, Debt Policy, Firm Size, Dividend Policy.
Pengaruh Capital Expenditure, Profitabilitas, Leverage, Dan Corporate Social Responsibility Disclosure Disclosure Terhadap Kinerja Keuangan (Studi Kasus Pada Perusahaan Manufaktur Yang Terdaftar Di BEI Tahun 2017-2019) Rif’a Maulana; Rois Arifin; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 16 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThis study aims the effect of capital expenditure, profitability, leverage, and corporate social responsibility disclosure on the financial performance of case studies in manufacturing companies listed on the Indonesia Stock Exchange in 2017-2019. In this study, there are 4 (four) independent variables used to measure the capital adequacy ratio, namely capital expenditure, profitability, leverage, and corporate social responsibility disclosure. And the dependent variable in this study is financial performance. The population in this study were all manufacturing companies listed on the Indonesia Stock Exchange for the 2017-2019 period with a total of 193 manufacturing companies and the samples in this study were taken using a purposive sampling technique, namely the selection of sample members based on certain criteria and obtained a sample of 95 manufacturing companies. The data collection method used is the documentation method, namely by recording or documenting the data listed in the annual report at (IDX). The data analysis technique used in this research is multiple linear regression. The results of the study state that simultaneously capital expenditure, profitability, leverage, and corporate social responsibility disclosure have a positive and significant effect on financial performance. Partially, capital expenditure, profitability, and corporate social responsibility disclosure have a positive and significant effect on financial performance. Leverage has a negative and significant effect on financial performance. Keywords: capital expenditure, profitability, leverage, and corporate social Responsibility disclosure, financial performance
Pengaruh Lingkungan Kerja, Insentif Dan Motivasi Kerja Terhadap Kinerja Karyawan PT. Liliyana Rama Jaya Di Kabupaten Gresik Efendi Yusuf; Rois Arifin; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 07 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThis resarch aims to examine the effect of work environment, incentives and work motivation on employee performance at PT. Liliyana Rama Jaya in Gresik Regency. The population in this study were employees of PT. Liliyana Rama Jaya in Gresik Regency who works in all divisions such as skipper, operational staff and admin staff. The sampling technique used saturated sampling with a sample size of 42 respondents who worked at PT. Liliyana Rama Jaya in Gresik Regency in all divisions. The analytical method used is multiple linear regression analysis with IBM SPSS 25 application tools (statistical product and service solutions). Based on testing using the F test analysis, the results showed that there was a significant influence between the X variable (work environment, incentives and work motivation) simultaneously to the Y variable (Employee Performance) PT. Liliyana Rama Jaya in Gresik Regency. and t-test analysis of the research results showed that work environment variables significantly influence the performance of employees of PT. Liliyana Rama Jaya in Gresik Regency with a significance value of 0.013 <0.05, incentives have a significant effect on the performance of employees of PT. Liliyana Rama Jaya in Gresik Regency with a significance value of 0.018 <0.05, and work motivation has a significant effect on the performance of employees of PT. Liliyana Rama Jaya in Gresik Regency with a significance value of 0.024 <0.05. Keywords: Work Environment, Incentives, Work Motivation, and Employee Performance
PENGARUH LOKASI, HARGA DAN KERGAMAN PRODUK TERHADAP KEPUTUSAN PEMBELIAN DI MALL DINOYO CITY (Studi Kasus Pada Konsumen Mall Dinoyo City) Rahmat Nur Riandika; Rois Arifin
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 06 No. 08 Agustus 2017
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTThis research was aimed to investigate the influence of location, price andproduct diversity to the decision of the purchase of Mall Dinoyo City MalangConsumers The population in this research is Consumers of Mall Dinoyo CityMalang in the last month Mei-July 2017. Sample taken by using the methodaccidental sampling in order to obtain 97 of respondents who qualified in thesample .This research using the primary data and multiple regression analysismethod.The result of this research shows that the variable of location has positiveand significant effect to the decision of the purchase , the variable price haspositive and significant effect to the decision of the purchase, and variable ofproduct diversity has positive and insignificant effect to the decision of thepurchase .Simultaneously variable location, price , and product diversity havesignificant influence to the decision of the purchase .Keywords:Location, Price, Product Diversity, Decision Of The Purchase.
PENGARUH BAURAN PEMASARAN JASA (Product, Price, Place, Promotion, Process, people, and Physical Evidence ) TERHADAP KEPUTUSAN PEMBELIAN (Study Kasus Pada Jasa Transportasi CV King Tour And Travel) Syamsul Ibad; Rois Arifin; Achmad Agus Priyono
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 07 No. 02 Februari 2018
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThe research intends to show the effect of service marketing mix conducted by CVKing Tour and Travel simultaneously and partially to the purchasing decision oftransportation services. This research was conducted at CV King Tour and Travelcompany. This research uses descriptive quantitative with sampling technique withnon probabilty sampling technique. The type of data used in the study is the timeseries with data collection procedures through the delivery of questionnaires toselected consumers as a sample. The result of data analysis and hypothesis shows thatmarketing service mix consisting of (Product, Price, Place, Promotion, Process,People, and Physical Evidence) have a positive effect on purchasing decision. Andthat shows the significant result of each marketing mix variable that is Promotion andPhysical Evidence).Keywords: Service Marketing Mix, Purchase Decision.
Pengaruh Tingkat Pendidikan, Masa Kerja Dan Komitmen Terhadap Kinerja Karyawan Di Radio Republik Indonesia Kota Malang Rachmaudinah Hilda Safitri; Rois Arifin; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 06 Agustus 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to determine the effect of education level, tenure and commitment to employee performance at Radio Republik Indonesia Malang City. The sample in this study amounted to 75 respondents who are employees of Radio Republik Indonesia Malang City. The sampling technique used was saturated sampling or census. The data used in this study used primary data and secondary data obtained from the distribution of questionnaires to employees of Radio Republik Indonesia Malang City. The method used is data analysis with validity, reliability, normality, multicollinearity test, heteroscedasticity test, multiple regression analysis test, f test, t test and coefficient of determination. With the results of the study showed that simultaneously the level of education, tenure, commitment affect employee performance, while partially education level, tenure, commitment affect employee performance at Radio Republik Indonesia Malang City. Kata kunci : Tingkat Pendidikan, Masa Kerja, Komitmen, Kinerja Karyawan
PENGARUH BRAND IMAGE, BRAND TRUST DAN PRODUCT QUALITY TERHADAP BRAND LOYALTY (Pada Pengguna Smartphone Samsung di FEB Universitas Islam Malang) Mochamad Rosul; Rois Arifin; Muhammad Hufron
E-JRM : Elektronik Jurnal Riset Manajemen Vol. 7 No. 1 Agustus 2018
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTThe purpose of this study is to determine the effect of brand image, brand trust and product quality variables on brand loyalty on Samsung smartphone users. The research method used is quantitative. The population and samples used in this research are students Faculty Economics and Business of Islamic University of Malang. The sample in this research using purposive sampling technique, while the data analysis method used in this research is multiple linear regression analysis.The results of this study provide empirical evidence that the variable brand image, brand trust and product quality both simultaneously and partially have a positive and significant impact on brand loyalty.
Pengaruh Lingkungan Kerja, Pelatihan, Motivasi Dan Komitmen Organisasi Terhadap Kinerja Pegawai Tata Usaha Sekretariat Daerah Kabupaten Malang Yuli Khoiriyah; Rois Arifin; Arini Fitria Mustapita
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 03 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to determine and analyze the influence of the Work Environment, Training, Motivation, and Organizational Commitment to the Performance of the Secretariat Administrative Staff of Kabupaten Malang.The population used in this study were 46 employees of the Secretariat Administrative Staff of Kabupaten Malang by utilizing the saturated sample method (census sample). The method used in this study was quantitative research method in which the data analysis technique used is multiple linear regression by using SPSS ver.16.This study proves that the variables of Work Environment, Training, Work Motivation, and Organizational Commitment simultaneously and partially have a significant effect on employee performance in the Secretariat Administrative Staff of Kabupaten. Adjusted R2 of 0.598 explains that 59.8% of employee performance in Secretariat Administrative Staff of Kabupaten Malang can be explained by the variables of Work Environment, Training, Work Motivation, and Organizational Commitment and 40.2% is caused by other variables which are not observed. Keywords: Work Environment, Training, Motivation, Organizational Commitment, Employee Performance.
Co-Authors A. Rizky Akbar Maulana Zain AA Sudharmawan, AA Aan Arief Trenggono Abdullah Syakur Novianto Abdurahman . ABS, M Khoirul Ach. Noval Annas Achmad Agus Priyono Adela, Diva Adi Pamungkas Adia Reyhan Putra Pratama Afi Rachmat Slamet Afi Rahmat Slamet Afida Nur Uzma Agung Jiwandono AGUS SETIAWAN Ahmad Fadeli Ahmad Farid Wahyudi Ahmad Fiantoni Fazri Ahmad Hikam Ahmad Rifa’i Maksum Ahmad, Ryan Fazrin Ahsani Taqwiem Ahsani Taqwiem Ainul Yaqin Akhmad Faisol Efendi Aleria Irma Hatneny Alfian Budi Primanto Alika, Lingling Ayu Alun Dwi Septiando Amin, Muh Sirojuddin Amin, Muhammad Rohil Aminuyati Amiruddin . Amiruddin Amiruddin ANANG FUAD Syafrudin Andi Normala Andi Normaladewi Angga Riduansyah Adi Pranata Anindita Salasa Ahmada Arif Kurniawan Santoso Arif Luqman Hakim Arini Fitria Mustapita Arsyianto, Muhammad Tody Ashifa Maharani Asmina Rahmawati Ayax Berrem Bernadi Azizy, Ailsa Rania Bagas Primadi Bagus Tuhu Hidayat Bahari, Romi Chandra Baha’ul Mu’in Bahrul Bainarqi Baihaqi, Moh Kholis Bambang Heri Susanto Basalamah, Muhammad Ridwan Bastomi, Mohamad Bilqis, Nurul Callista, Arwa Diba Ratu Cholilah Cholilah David David Erdiansyah Desi Ristanti Devin Koko Febiriliansyah Devyasari Octavia Irawan DEWI FITRIANI Dita Octavia Donny Pangestu Dwi Mayangsari Dwi Murniyati Dwimas Arie Supangkat Edi Cahyono Edi Saputra Efendi Yusuf Ego Andromega Eka Farida Eka Febri Wijanarko Eli Umitasari Erdiana, Alifiah Nur Etty Saraswati Eva Ruswinda Fadhilah, Rio Fadlilatul Khairiyah Fahinda Rio Dinata Fahrurrozi Rahman Fajar Setia Faruq Wahyudi Fatkhul Akmal Maulana Fatur Rochman Fauziyah, Yenny Zanubah Febriansyah, Aldhi Fifit Nurta Syaifudin Firmansyah, Oktova Rian Fitri Wahyuni Fitriyah, Hanis Fuji Santoso Gusti Suta Pahlopi Guterres, Novicasari Nur Pratiwi Hainun Mansyur Hamim Farizy Zarkazy Hawin Anam Fadhlullah Helmiyatun Naimah Heni Lutfia Sari Hikmatun Nafiah Ali Holyness Nurdin Singadimedja Idatul Faizati Ighfirlana Ighfirlana Illiatus Soleha Ilmi, Lilik Qaffidhotul Indah Fatmawati indah nuril laili Irawan Dwiyanto Ismail Hidayat Ismawati Fauziah Ita Athia Jangky Dausat Januarika Zakinah Larasati Juniari, Resa Juniarti Juniarti Karima, Isnaini Kartika Rose Rachmadi Khairul Imamul Khalikussabir, Khalikussabir Kholidah, Amalya Nur Maya Khusnul Khotimah Kristina Firdha Kyswantoro Laila, Fati Khalif Lailatuz Zuhriyah Lalu Wahyu Azazi Ledy Diana Lukyani, Defita Luluk Fitria Lusi Agustina Luthfi Humam M Hufron M. Aliyuddin M. Hufron M. Khoirul Anwarodin Broto Suharto M. Rizki Azhari M. Sulaiman M.Hufron M.Hufron Maaniya Tamama Maera Yulia Magdalena Dwi Anggraini Mahadyka Agung Prasetyo Mahardani, Ahmad Subhan Malinda, Elsa Mandasari, Adinda Putri Marca Intan Youlanda Mas’udah, Nia Arifiana Maulida Elvara Mega Putri Elissa Melinda Handayani Millaningtyas, Restu Miswanto Miswanto Mochamad Arif Rizky Mochamad Rosul Moh Hafiz Hismuddin Moh. Hufron Moh. Nur Dafa Sidqi Mohammad Fandi Mohammad Lutfi Mohammad Rasuli Mohammad Wildan Mohd Salleh, Muhammad Zulfaris Mudasir Mudasir Muhammad Abu Tholib Muhammad Anshor Syafi’i Muhammad Fadil Muhammad Hufron Muhammad Misnarum Muhammad Muhammad Muhammad Rukmana Muhammad Waliyul Ilmi Mukhamad Amin Suryanulloh Murniyati, Dwi Nadifah, Siti Rogibatun Nagari, Bregas Istha Sasangka Aji Naghieb, Muhammad Nanda Kumala Ningsih Nicholas Galang Widjanarko Nida Aulia Amatullah Nisa', Khoirotun Novita Dewi Rahmawati Nurhasan Aripin Nurhayati, Susi Alistina Nurlaili Nurlaili Nurmalita Sari Nursani Nursani nurul latifah Nurus Sofi Ony Dzaky Abdillah Padli, Feri Pandora, Calista Mina Prayoga, Lintang Prihartini, Wahyu Purwanti, Henny Putri Indah Lestari Putri, Alkansha Berlina Eka Putri, Intan Sabrina Aziza Putri, Vina Afrilianda Qamar, Sariful Qurrotu A&#039;yun Rachmadi , Kartika Rose Rachmaudinah Hilda Safitri Raden Mohamad Herdian Bhakti Rafsanjani, Rafli Rahman, Muhammad Fahrozi Rahmat Nur Riandika Rahmatulloh, Muhammad Alamsyah Rahmawati Rahmawati Rahmawati Rahmawati Rahmawati Rahmawati, Rahmawati Ramadhan, Tri Sugiarti Rano Yudho Prawiro Ratna Dewi Kartika Sari Ratna Tri Hardaningtyas, Ratna Tri Rendyana Putra Restu Millaningtyas reza rezita oktaviana Ridho Hananta Ramadhan Rifa Azkiyah Rifma Azizatun Novianti Rif’a Maulana Risalahtul Chamiati Misbah Riski Bagus Satria Rismatul Karomah Rivaldi C Lengam Rizal, Syarif Ali Rosyidah, Ainul Fitrotur Rudi Hartono Sabrina, Rully Safrillia, Dea Salman, Ach. Rois Salsabila, Oktaviana Salwa Samsul Haji Sandra Oktaviasari Saputri, Vicky Yuli Saraswati, Ety Sari Oktavia Satria Abdi Pratama Yudha Satria Putra Utama Sindi Puji Lestari Siti Asiyah Siti Hulud Sodikin Sodikin Suharto, M. Khoirul Anwarudin Broto Suhriyanto Suhriyanto Sulton Sholehuddin, Sulton Sunaryo, Hadi suparman suparman Sya'bana, Laillia Nisfi Syafaat Syafaat Syamsul Ibad Tamaulina Br Sembiring Tristanti, Febiana Destin Trya May Indriani Ubadillah Mohsyin Ulayya, Afifah Azizah Umrotus Febriansari Usman Ali Vicky Dwi Anggraeni Vita Nur Jannah Wahyu Anggar Saputra Wahyuningtyas, Nanik Wahyuningtyas, Novianur Wardhana, Nurani Lembut Putri Widyan Violita Winda Jaya Yuli Khoiriyah Yusuf Andriansyah Zahro, Saniaty Zahrok’u Syarofah Zairozie Tamim ‘ Aini, Nur