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PENGARUH KOMPETENSI DAN MOTIVASI TERHADAP KEPUASAN KERJA SERTA BERDAMPAK PADA KINERJA KARYAWAN DI HOTEL MURIA SEMARANG Henry Yuliamir; Dyah Palupiningtyas; Enik Rahayu
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 2 No. 3 (2022): Nopember : JURNAL ILMU MANAJEMEN, EKONOMI dan KEWIRAUSAHAAN
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v2i3.856

Abstract

This research was conducted at Hotel Muria Semarang which aims to analyze and describe the influence of competence and motivation on the performance of employees who are experiencing bad conditions because many of the competence of employees still as well as giving motivation is given less as the expectations of employees so turnover. Research data obtained through questionnaires and interviews. The sample used in this research is 114 respondents.The data obtained were processed by using descriptive analysis and quantitative statistical analysis. The result of regression analysis shows that the enhancement of competence and motivation on employee performance, and job satisfaction on the influence of competence and motivation will be followed by improvement of employee performance, and vice versa.
Nusantara dalam Harmoni: Festival Folklore Kota Lama sebagai Perayaan Budaya dan Ekonomi Arum, Desta Puspita; Rahmawati, Lely Oktavia; Puspitasari, Ani; Rahayu, Enik; Yuliamir, Henry; Putri, Julian Andriani; Intiar, Septa; Aprilliyani, Renny
Jurnal Pengabdian Masyarakat Bangsa Vol. 2 No. 11 (2025): Januari
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v2i11.1900

Abstract

Festival Folklore Kota Lama di Semarang menjadi sebuah inisiatif strategis yang menggabungkan pelestarian budaya dan pengembangan ekonomi lokal. Artikel ini membahas dampak sosial, budaya, dan ekonomi dari festival ini sebagai upaya untuk meningkatkan daya tarik wisata dan memperkuat identitas lokal. Metode pengabdian yang digunakan adalah Focus Group Discussion (FGD) dan observasi partisipatif, melibatkan berbagai pemangku kepentingan, seperti pemerintah daerah, komunitas budaya, dan pelaku UMKM. Hasil kegiatan menunjukkan bahwa festival ini berhasil meningkatkan kunjungan wisatawan hingga 25% dan okupansi hotel hingga 90-100%, sekaligus memperkuat sektor ekonomi kreatif melalui peningkatan pendapatan pelaku UMKM. Selain itu, festival ini menjadi sarana efektif untuk melestarikan seni dan budaya tradisional, meningkatkan kesadaran masyarakat terhadap pentingnya warisan budaya, dan memperkuat citra Kota Lama Semarang sebagai destinasi wisata budaya unggulan. Artikel ini juga memberikan rekomendasi untuk memperkuat keberlanjutan festival melalui inovasi berbasis teknologi digital dan kolaborasi lintas sektor. Dengan tema "Nusantara dalam Harmoni," festival ini membuktikan bahwa kegiatan budaya dapat menjadi pilar penting dalam pembangunan ekonomi dan sosial daerah.
Maximizing Guest Satisfaction and Financial Benefits: An Integrated Approach in Wimarion Hotel Management Intiar, Septa; Rahayu, Enik; Prabowo, Bayu Ade; Yuliamir, Henry
Indonesian Journal of Economics and Management Vol. 5 No. 1 (2024): Indonesian Journal of Economics and Management (November 2024)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijem.v5i1.5729

Abstract

This study delves into an integrative management approach within the context of Wimarion Hotel, with a dual focus on augmenting guest satisfaction and enhancing financial viability. Through the incorporation of pivotal factors encompassing front office services, pricing dynamics, customer communication strategies, interior design aesthetics, and overarching business strategies, the research endeavors to pinpoint variables that can be optimized to synergistically boost employee productivity and fiscal gains. Employing a quantitative cross-sectional methodology, data was gathered from a sample of 100 randomly chosen hotel patrons via questionnaire dissemination. Analysis underscores a statistically significant positive correlation between guest satisfaction, financial profitability, and the realization of an integrated management framework. These findings underscore the imperative of adopting comprehensive strategies in hotel administration, underscoring the intrinsic linkages between guest contentment and fiscal prosperity in achieving overarching management cohesion.
Pendampingan Wirausaha di Kawasan Kuliner Kelurahan Ledok, Kecamatan Argomulyo Kota Salatiga Henry Yuliamir; Enik Rahayu; Alleta Dewi Maria
Jurnal Pengabdian Masyarakat Vol. 2 No. 2 (2023): Oktober : Jurnal Pengabdian Masyarakat
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/abdimas45.v2i2.1688

Abstract

The project involves a series of training and consultations facilitated by a team of experts experienced in business management, marketing and entrepreneurship. During the mentoring period, culinary entrepreneurs receive the knowledge and practical skills necessary to increase their operational efficiency, improve product quality and expand market reach. In addition, they are also involved in collaborative sessions that encourage the exchange of ideas and experiences between entrepreneurs in the region. The results of this assistance include improving menu quality, improvements in financial and inventory management, as well as improvements in marketing and branding of culinary businesses. Participants also reported an increase in their income and increased competitiveness in the local culinary market. Apart from the positive economic impact, this assistance also provides social benefits by strengthening the local culinary entrepreneurial community and encouraging collaboration between them. These steps aim to maintain sustainable positive development in the Ledok Village culinary area and provide inspiration for the development of micro and small businesses in the surrounding area. Thus, the "Entrepreneurial Assistance in the Culinary Area of ​​Ledok Subdistrict" project shows the potential to improve the local economy, strengthen the community, and provide positive benefits to the local community. The conclusion of this project provides a positive view of the role of community service in supporting local economic development and community empowerment.
Pengaruh Strategi Manajemen Konflik Terhadap Kinerja Tim: Studi Kasus di Industri Hotel Khas Henry Yuliamir; Renny Aprilliyani; Umar Abdul Jabbar
Jurnal Visi Manajemen Vol. 11 No. 1 (2025): Jurnal Visi Manajemen
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jvm.v11i1.515

Abstract

This research aims to investigate the relationship between conflict management strategies and team performance in the Khas Hotel industry. Against the backdrop of the unique team dynamics and potential for conflict in the hospitality environment, this research focuses on deeper understanding to improve the effectiveness of conflict management and team performance. The research method used is a mixed approach, combining quantitative and qualitative analysis. Through surveys and interviews with hotel managers and staff, data was collected and analyzed to identify patterns and relationships between the variables studied. The research findings indicate an influence between implemented conflict management strategies and team performance, with important implications for practitioners in the hospitality industry in improving human resource management and team productivity.
PENGARUH KUALITAS PELAYANAN DAN FASILITAS TERHADAP KEPUASAN TAMU DI RESTO BALE BANYU JEPARA Galuh Aditya; Henry Yuliamir
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 1 No. 3 (2021): NOVEMBER : JURNAL ILMU MANAJEMEN, EKONOMI DAN KEWIRAUSAHAAN
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v1i3.67

Abstract

Penilitian ini dilakukan pada Resto Bale Banyu Jepara yang bertujuan untuk menganalisis dan menjelaskan pengaruh kualitas pelayanan dan fasilitas terhadap kepuasan tamu yang mana mengalami kondisi kurang baik meliputi pelayanan yang kurang ramah dan fasilitas yang masih kurang memadai. Data penelitian di peroleh melalui kuesioner dan wawancara. Sampel yang digunakan dalam penelitian sebanyak 75 responden. Hasil penelitian diharapkan dapat memberikan informasi yang berguna bagi pihak resto maupun kepuasan tamu. Data yang di peroleh diolah deskriptif dan analisis statistik kuantitatif. Analisis kuantitatif menggunakan analisis berganda untuk mengetahui pengaruh variabel independent terhadap dependent, uji model, uji hipotesis, dan namun sebelum dilakukan uji tersebut dilakukan dahulu uji validitas dan uji reliabilitas. Hasil analisis regresi menunjukkan bahwa peningkatan kualitas pelayanan dan fasilitas terhadap kepuasan tamu. Maka hasil uji analisis regresi berganda menunjukkan nilai F yang signifikan. dengan nilai korelasi determinasi adjusted R2 square sebesar 0,601. Hal ini menunjukkan bahwa semua kualitas pelayanan dan fasilitas mempengaruhi secara nyata terhadap kepuasan tamu secara bersama-sama dengan keeratan hubungan sebesar 60,1%. Hal ini menunjukkan bahwa meningkatkan kepuasan tamu perlu adanya peningkatan seluruh pelayanan yang kompetitif dan fasilitas yang baik dan nyaman.
PENGARUH KOMPETENSI DAN MOTIVASI TERHADAP KEPUASAN KERJA SERTA BERDAMPAK PADA KINERJA KARYAWAN DI HOTEL MURIA SEMARANG Henry Yuliamir; Dyah Palupiningtyas; Enik Rahayu
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 2 No. 3 (2022): November : JURNAL ILMU MANAJEMEN, EKONOMI dan KEWIRAUSAHAAN
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v2i3.856

Abstract

This research was conducted at Hotel Muria Semarang which aims to analyze and describe the influence of competence and motivation on the performance of employees who are experiencing bad conditions because many of the competence of employees still as well as giving motivation is given less as the expectations of employees so turnover. Research data obtained through questionnaires and interviews. The sample used in this research is 114 respondents.The data obtained were processed by using descriptive analysis and quantitative statistical analysis. The result of regression analysis shows that the enhancement of competence and motivation on employee performance, and job satisfaction on the influence of competence and motivation will be followed by improvement of employee performance, and vice versa.
Analysis of Sales Staff Work Ability and Service Quality on Guest Satisfaction at Openaire Resto Bar and Market Cholisatul Husnah; Henry Yuliamir
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 7, No 3 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v7i3.2500

Abstract

This study analyzes the influence of Sales Staff Work Ability and Sales Staff Service Quality on Guest Satisfaction in a hotel. The interaction between sales staff and guests plays a crucial role in shaping the customer experience. Therefore, this study identifies the most influential factors in increasing guest satisfaction. The approach used is quantitative descriptive and causal with purposive sampling, involving guests who interacted with sales staff in the past month. Data were collected through standardized questionnaires and analyzed using multiple linear regression. The results showed that both independent variables had a significant effect on guest satisfaction, with Sales Staff Service Quality providing a greater contribution. The regression equation obtained: Y = 6.181 + 0.090X1 + 0.705X2. The main factors that increase guest satisfaction are responsiveness, friendliness, professionalism, and attention to customer needs rather than simply product mastery. Limitations of the study include the limited scope of one hotel and the failure to consider other external factors that may affect guest satisfaction, such as price or hotel atmosphere. Further research is recommended to explore additional factors and expand the scope of locations in order to obtain more generalizable results.
PENERAPAN PENGELOLAAN SDM DALAM PENGEMBANGAN PARIWISATA DI KELURAHAN RANDUACIR KOTA SALATIGA Wenefrida Ardhian Ayu Hardiani; Henry Yuliamir; Enik Rahayu
SAFARI :Jurnal Pengabdian Masyarakat Indonesia Vol. 2 No. 4 (2022): Oktober : Jurnal Pengabdian Masyarakat Indonesia
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (155.349 KB) | DOI: 10.56910/safari.v2i4.176

Abstract

Salatiga adalah salah satu kota yang berada di provinsi Jawa Tengah, Indonesia, yang menjadi enklave dari Kabupaten Semarang. Kota Salatiga terletak 49 kilometer di sebelah Selatan Kota Semarang dan 52 kilometer di sebelah Utara Kota Surakarta, serta berada di jalan negara yang menghubungkan antara Kabupaten Semarang dengan kota Surakarta sehingga Salatiga menjadi kota yang memiliki banyak keuntungan terutama di sektor industri UMKM. Kebangkitan pelaku usaha kreatif di Kota Salatiga di tengah-tengah situasi pandemi covid -19 masih sangat terbuka, yakni dengan memanfaatkan peluang pasar digital. Salah satu potensi yang diangkat oleh Tim STIEPARI adalah potensi daya tarik wisata yang ada di kelurahan randuacir. Potensi keunggulan daya tarik, ekonomi kreatif dan juga potensi SDM dalam pengembangannya masih sangat kurang ,sehingga diperlukannya beberapa tahapan pendampingan. Metode atau cara yang digunakan antara lain koordinasi internal dan eksternal dengan melibatkan mitra, FGD di Kelurahan Randuacir , praktek lapangan melalui observasi langsung ke lapangan, dan evaluasi kegiatan. Pengabdian masyarakat STIEPARI ini dilakukan dengan harapan dapat meningkatan pengembangan pariwisata di Kelurahan Randuacir Kota Salatiga.
Pemasaran Produk Daur Ulang dari Bank Sampah untuk Meningkatkan Daya Saing Wirausaha Lokal Yuliamir, Henry; Hadi, Syamsul; Dewi, Idah Kusuma; Rahayu, Enik
Jurnal Pengabdian Masyarakat Bangsa Vol. 3 No. 5 (2025): Juli
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v3i5.2776

Abstract

Artikel ini bertujuan mengkaji secara komprehensif upaya pemberdayaan Bank Sampah sebagai inisiatif pengelolaan sampah berbasis masyarakat yang berkelanjutan, dengan fokus utama pada peningkatan kapasitas produksi produk daur ulang dan optimalisasi strategi pemasaran. Metode pelaksanaan melibatkan serangkaian pelatihan teknis terkait pengolahan dan pemilahan sampah agar menghasilkan produk daur ulang berkualitas tinggi, disertai dengan penguatan infrastruktur pendukung yang meliputi penyediaan peralatan dan fasilitas yang memadai. Selain itu, penguatan aspek pemasaran dilakukan melalui pelatihan pemasaran digital, pengembangan branding produk, serta pemanfaatan platform media sosial untuk memperluas jangkauan pasar. Evaluasi keberhasilan program diukur melalui indikator kuantitatif berupa peningkatan partisipasi masyarakat lebih dari 30%, peningkatan kapasitas pengelolaan sampah sekitar 50%, dan kenaikan penjualan produk minimal 25% dalam kurun waktu enam bulan. Hasil pengabdian menunjukkan keberhasilan yang tidak hanya terwujud pada aspek teknis dan ekonomi secara signifikan, tetapi juga pada peningkatan kesadaran ekologis yang memotivasi komunitas untuk mengadopsi pola hidup ramah lingkungan secara berkelanjutan. Dengan demikian, pendekatan holistik yang mengintegrasikan edukasi, pelatihan teknis, serta pemasaran strategis menjadi kunci penting dalam mewujudkan pemberdayaan masyarakat dan lingkungan melalui Bank Sampah. Rekomendasi lanjutan meliputi perlunya dukungan berkelanjutan dalam penyempurnaan kapasitas, pengembangan jaringan kemitraan, dan inovasi pemasaran untuk memperkuat dampak positif program ini di masa depan.
Co-Authors Aba Yayit Al Bustomi Alleta Dewi Maria Ani Puspitasari Anisa Eka Khatarina Ardhian Ayu Hardiani, Wenefrida Arum, Desta Puspita Aswan, Mukhamad Kholil Bali, Santi Handayani Bambang Guritno Bambang Guritno Bayu Ade Prabowo Berkat Junius Gea Bima Prahar Adilase C. Susmono Widagdo Cholisatul Husnah Dakhi, Berlian Denik Risyanti, Yustina Dewi, Idah Kusuma Edy Priyanto Edypriyanto Edypriyanto Eka Rahmawati Eni Rahayu Eni Rahayu Eni Rahayu Enik Rahayu Enik Rahayu Enik Rahayu Enik Rahayu Galuh Aditya Galuh Aditya Ganda Subrata Gisso, Tirsa Gowasa, Winda Haniek Listyorini Hardiani, Wenefrida Ardhian ayu Hendrajaya Hendrajaya Hendrajaya Hendrajaya Hendrajaya Hendrajaya, Hendrajaya Heru Yulianto Hulu, Eben Hejer Idah Kusuma Idah Kusuma Dewi Julian Andriani Putri Khotimah, Aulia Khusnul Lahagu, Artatina Lina Lina Marhendi, Mengku Maria TH, Alleta Dewi Mariatul Qibtiyah Mehdy, Rizal Ady Muhammad Noor Cholis Mungawanah, Ngaliyatul Muttaqin, Fatkhu Rijal Nicolas Kevin Sulistyawardhana Nicolas Kevin Sulityawardhana Nina Mistriani Ninuk Subandyah Palupiningtyas, Dyah Prabowo, Bayu Ade Putra, Muhammad Azhar Putri, Julian Andriani Rahayu, Enik Rahmawati, Lely Oktavia Raihanafa, Indira Ray Octafian Renny Apriliyani Renny Aprilliyani Renny Aprilliyani   Risyanti, Yustina Denik Riyanto, Agung Safitri, Dona Ayu Samtono . Samtono Samtono Satato, Yuniarto Rahmad Septa Intiar Septian, Bagus Agil Septiany, Pupus Atika Setyaningtyas, Margaretha Sis Budiyono Soegiarto, Kevin Sukrisno Sukrisno Sunarko, Isnu Hadi Supriyadi, Andhi Susmono Widagdo Suwarti, Suwarti Syamsul Hadi Syamsul Hadi Syamsul Ph.D M.A. Hadi Tegar, Muhammad Trenggono Trenggono Tri Maryani Tri Maryani Tuti Lutfi Pauziah Tutik Tutik Umar Abdul Jabbar Umar Abdul Jabbar Wau, Novrianti Yuniarto Rahmat Satato Yuniarto Satatoe R Zalukhu, Eman Wardin