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All Journal Ilmu Administrasi Publik Khizanah al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan Humano: Research Journal Jurnal Office SEIKO : Journal of Management & Business PINISI Discretion Review Edutourism : Journal Of Tourism Reseach Journal of Contemporary Governance and Public Policy Jurnal Cahaya Mandalika Pinisi Business Administration Review Jurnal Pajak dan Bisnis (Journal of Tax and Business) Seminar Nasional Pengabdian Kepada Masyarakat Journal of Indonesian Scholars for Social Research Jurnal Administrasi Publik Jurnal Administrasi Bisnis Pinisi Journal of Education and Management Seminar Nasional Hasil Penelitian LP2M UNM Journal of Multidisciplinary Science: MIKAILALSYS MULTIPLE: Journal of Global and Multidisciplinary Jurnal Pallangga Praja Jurnal Aktor International Journal of Education, Vocational and Social Science International Journal of Social Science and Humanity Journal of Social Sciences and Economics IJAE Pinisi Journal of Officers Review Pinisi Journal of Community Service Jurnal Lamellong: Pengabdian Kepada Masyarakat International Journal of Education, Culture, and Society Journal of Educational Development and Learning (JEDAL) International Journal of Education, Management, and Technology International Journal of Humanities, Education, and Social Sciences Journal of Public Policy and Regional Government (JPPLG) Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Business Research and Administration Innovation (BRAIN) International Journal of Public Policy and Bureaucracy Public Resource Innovation Management and Excellence (PRIME)
Haedar Akib
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Physics Public Health Social Sciences Other

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Implementation of the Sentra-ku Application at the Regional Financial and Asset Management Agency in Pasangkayu Regency Alfianti Tapala, Alma; Haedar Akib; Herman H; Sudiarti Dewi Kurra; Nur Fadilah Guntur
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 2 (2025): Internation Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

This study investigates the implementation of the Sentra-ku Application at the Regional Financial and Asset Management Agency (BPKAD) of Pasangkayu Regency, addressing operational challenges and identifying factors that support and inhibit its effectiveness. A key issue examined is the internal recording of financial transactions, including tax budgets and treasury operations, which were previously not fully integrated into existing applications. This research employs a qualitative approach with a case study design, utilizing data collection techniques such as observation, in-depth interviews, and documentation. The data analysis process involves data condensation, data presentation, and conclusion drawing to ensure comprehensive insights. The findings highlight several critical aspects of the implementation process. In terms of communication, the process was effective, evidenced by structured and multi-method communication strategies with implementers, including the use of questionnaires to evaluate employee understanding. Resource-wise, while most BPKAD employees demonstrated proficiency in operating the Sentra-ku Application, more advanced and complex features required additional IT team support. Regarding disposition, employees recognized the importance of the application and exhibited strong support for its implementation. This was further reinforced by the proactive involvement of the BPKAD head, who actively guided the development and implementation stages, ensuring alignment with organizational goals. The bureaucratic structure within BPKAD was identified as being flexible and adaptive to changes, significantly supporting the smooth implementation of the Sentra-ku Application. Key supporting factors included effective communication, clear and consistent transmission of policy information, adequate resources in terms of both quantity and quality, and positive employee attitudes toward change. Furthermore, an efficient and responsive bureaucratic structure played a pivotal role in facilitating implementation success. However, inhibiting factors were also identified, such as insufficient policy support, lack of critical information, inadequate support systems, and improper delegation of responsibilities and authority. This study underscores the importance of clear communication, sufficient resources, strong leadership, and adaptable organizational structures in ensuring the effective implementation of digital innovations like the Sentra-ku Application. These findings provide valuable insights for policymakers and organizations aiming to improve financial management systems in public institutions.
PDAM Info Application Innovation in the Regional Drinking Water Company (Perumda) of Makassar City amelia chairunnisa, tarisca; Haedar Akib; Muh. Nur Yamin
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 1 (2025): International Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

This research aims to analyze the innovation of the PDAM Info application implemented by the Regional Drinking Water Company (Perumda) of Makassar City. As part of the e-government initiative, this application represents a significant digital transformation effort designed to enhance the efficiency and quality of services provided to the community. Employing qualitative descriptive methods, the study delves into the implementation of this application innovation. Data collection was conducted through various techniques, including direct observation, interviews with relevant stakeholders, and documentation to gather pertinent information. Data analysis utilized an interactive model, encompassing data condensation, presentation, and the drawing of conclusions or verification. The findings indicate that the implementation of the PDAM Info application innovation at the Makassar City Drinking Water Company has not achieved optimal levels across three of the five success indicators proposed by Bugge et al. Key challenges identified include governance obstacles often disrupted by technical issues such as server malfunctions and limitations in network infrastructure. Additionally, low technological literacy among the public significantly hampers widespread application usage. Other technical difficulties include limited server capacity, which prevents some application features from functioning optimally. Despite these challenges, community satisfaction surveys reveal positive feedback, particularly regarding ease of access to information and service transparency. However, the anticipated speed of service remains a critical weakness affecting the overall success of the program. Perumda continues to provide manual services to accommodate individuals who have not fully embraced digital technology. Efforts to socialize the application have been made through various communication channels, including social media, radio advertisements, and direct public meetings. Nevertheless, the effectiveness of these outreach efforts requires enhancement to reach a broader audience. Therefore, targeted strategic measures are essential to address technical challenges, improve technological literacy, and expedite service responses through the development of adequate infrastructure. In conclusion, while the PDAM Info application innovation holds promise for improving public services at Perumda Air Minum Makassar City, immediate attention to both technical and non-technical challenges is necessary to fully realize the objectives of this innovation.
Effectiveness of Implementation of Office Spatial Principles in the Education and Culture Office of Pangkajene Regency and Islands Akib, Haedar; Arianasari, Andi Ditha; Arhas, Sitti Hardiyanti
Journal of Public Policy and Local Government (JPPLG) Volume 1, Issue 1, March 2024
Publisher : ASHA Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/z5d4j460

Abstract

Spatial planning has an important role in improving the effectiveness of employee work, so that the process of employee work flow can run smoothly and well, an effective office space arrangement is needed. This study aims to find out how the application of office spatial principles in the Education and Culture Office of Pangkajene Regency and Islands and what are the supporting and inhibiting factors of office layout in the Education and Culture Office of Pangkajene Regency and Islands. The type of research used was qualitative descriptive and data collection techniques, namely observation, interviews and documentation with five informants, namely employees of the Education and Culture Office. The results showed that the indicators used were effective. The intended indicator is that the shortest distance principle is quite effective due to the placement of facilities, only a few rooms still need to be fixed or arranged properly. The principle of the work series is classified as effective because the placement of office equipment and each flow of workers has met the requirements of Standard Operating Procedures (SOP), where all work activities start from the field of integrated services, so that work can be done effectively and efficiently. The principle of using all parts of the room is quite effective because the existing room has been fully used according to the field and tree tasks and their functions. The principle of changing the composition of the workplace is classified as ineffective because there are informants stating that there is no need for changes in the arrangement because the available space is sufficient. The principle of integration of activities is classified as effective because  spatial planning and equipment have unified each division. The principle of security and job satisfaction is classified as effective because it has been fulfilled in terms of spatial planning and office equipment is good at making employees comfortable, safe, and has met employee satisfaction.
The Influence of the Application of the Demonstration Method on Student Learning Achievement on the Document Storage System Material of the OTKP Department at SMK Negeri 1 Makassar Andriani, Andriani; Akib, Haedar; Nasir, Nasir
Journal of Educational Development and Learning (JEDAL) Volume 1, Issue 2, December 2024
Publisher : ASHA Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/e6bwgt47

Abstract

In the document storage system material, teaching strategies are needed to support the learning process. Because the material discusses archive systems or documents, types of documents, electronic documents, digital documents and so on. Learning goals will be achieved, if teachers strive to choose the right learning strategy. The learning strategy used by educators in the document storage system material is to use the demonstration method, so that educators will easily apply the material and students will easily understand and apply the theories obtained after the learning process. Choosing the right teaching strategy will increase student learning achievement in terms of skills or expertise. The purpose of the study is to examine the effect of the application of the demonstration method on student learning achievement on the document storage system material of the Department of Office Governance Automation at SMK Negeri 1 Makassar. The approach used is quantitative. Data analysis techniques are descriptive statistics and classical assumption tests. The results of the processing showed: (1) the variable of the application of the demonstration method (X), classified as good. (2) the variable of student learning achievement (Y), reviewed from the student's report card score on the document storage system material which is classified as a very high category with a good score range. (3) The correlation test of product moment is known to have a significant influence and has a moderate relationship. As well as for the simple linear regression test, it shows a positive and significant influence between the variables of the application of the demonstration method (X) on student learning achievement (Y) and the document storage system material at SMK Negeri 1 Makassar
The Influence of the Office Practice Program on Increasing Student Competence Akib, Haedar; Zul Fadli Mustafa, Muh. Resky Febriyanto; Darwis, Muh
Journal of Educational Development and Learning (JEDAL) Volume 1, Issue 2, December 2024
Publisher : ASHA Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/4skm3k23

Abstract

This study aims to determine the description of the office practice program, the description of office practice, and the influence of the office practice program on improving the competence of Office Administration Education students at Universitas  Negeri Makassar. This study is classified as an associative study with a quantitative approach. The sample in this study was 70 students of the Office Administration Education study program, Department of Administrative Sciences, Faculty of Social Sciences and Law, Universitas  Negeri Makassar with a simple random sampling technique. In this study, the data collection techniques used were questionnaires and documentation. While the data analysis technique in this study used descriptive and inferential statistical analysis. The results of the study explain that the office practice variable is in the very good category, while the competence improvement variable is in the very good category. Based on the results of the product moment correlation test, the two variables have a strong relationship. Based on the simple linear regression analysis, it was concluded that there was a positive and significant influence of the office practice program on improving the competence of Office Administration Education students at Universitas  Negeri Makassar. This study reveals that the implementation of the office practice program is running well so that competent students are realized and can compete in the industrial world and gain knowledge and experience that are useful for their future.
The Influence of Conflict Management Style on the Satisfaction of Student Institution Management Saleh, Sirajuddin; Karaeng, Juliani; Akib, Haedar
Journal of Social Science and Economics (JOSSE) Volume 1, Issue 3, December 2024
Publisher : Asha Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/4kevb829

Abstract

The conflict management style in the organization is a management strategy in dealing with conflicts that occur. The use of an appropriate conflict management style will have a good impact on the organization. This study aims to find out the influence of conflict management style on the satisfaction of student institution administrators at the Faculty of Social Sciences and Law, Universitas Negeri Makassar. This study is a quantitative research that shows cause and effect. The sample in this study was 82 people with the Simple Random Sampling technique and 5 informants. The data collection techniques used are observation, questionnaires, interviews, and documentation. The data analysis techniques used are descriptive data analysis and inferential statistical analysis. The results of the study show that the conflict management style of student institutions at the Faculty of Social Sciences and Law, Universitas Negeri Makassar is in the "Good" category with 5 indicators, namely competition, collaboration, compromise, avoidance, and accommodating. Meanwhile, management satisfaction is in the "Very Good" category with 5 indicators, namely member satisfaction working in the organization, liking other members, perception of friendliness between members, willingness to cooperate with the organization again in the future, and perception of the satisfaction of other members in the organization. Based on the results of the product moment correlation test, the relationship between variables is moderate. Based on the results of a simple linear regression analysis, it was concluded that there was a positive and significant influence of the Conflict Management style on the satisfaction of the Student Institution Management at the Faculty of Social Sciences and Law, Universitas Negeri Makassar. This research is the first research at Makassar State University that discusses conflict management styles, especially in student institutions.
Analysis of the Quality of Student Administration Services at SMK PGRI Enrekang Hasyim, Nasaruddin; Fadli, Muhammad; Akib, Haedar
Journal of Social Science and Economics (JOSSE) Volume 1, Issue 2, August 2024
Publisher : Asha Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/hnm3bc03

Abstract

Student administration plays an important role in the implementation of school activities to run effectively and efficiently. This study aims to determine the quality of student administration services at SMK PGRI Enrekang. This study is a qualitative descriptive study. The informants in this study were the Head of Administration, Teachers, and Students. Data collection techniques through observation, interview, and documentation methods. Data analysis techniques use data collection techniques, condensation, data presentation, and drawing conclusions. The results of the study indicate that the quality of student administration services at SMK PGRI Enrekang is in the "quality" category, which can be seen in each dimension, namely: Tangible is quite good, seen from the appearance of the administrative staff who are neat and polite according to school regulations, the administration room is equipped with facilities such as photocopiers, printers, computers, and air conditioning. However, it is still constrained by the narrow condition of the administration room. The Reability dimension is reliable, seen from the accuracy of the administrative staff in providing services and the ability of employees to use assistive devices. The Responsiviness dimension is responsive, seen from the speed and accuracy of the administrative staff in serving students. The Assurance dimension is good, seen from the administrative staff providing certainty of time in the service process. The Empathy dimension is good, seen from the attitude of the administrative staff who are friendly, polite, and do not discriminate against students in providing services.
Land Certificate Making Services at the Agrarian and Spatial Planning Office/National Land Agency of Gowa Regency Akib, Haedar; Jannah, Raodatul; Handayani, Putri Abadi; Darwis, Muh
Journal of Social Science and Economics (JOSSE) Volume 1, Issue 2, August 2024
Publisher : Asha Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/bhhv6e52

Abstract

Service is every effort that is carried out/provided in order to meet the needs of those who need it, both in the form of goods and services. The purpose of this study is to find out the services for making land certificates at the Agrarian and Spatial Planning office/National Land Agency of Gowa Regency. To find out the purpose of the research, a qualitative descriptive type of research is used. The informants in this study were 3 people using data collection techniques through observation, interviews, and documentation. The data obtained from the results of the research was then processed using data analysis techniques consisting of data reduction, data presentation, and conclusion drawn. The results of the study show that the land certificate making service at the Agrarian and Spatial Planning office/National Land Agency of Gowa Regency is good with all indicators and is considered adequate.
The Role of E-Government in Public Services: A Bibliometric Analysis Didin, Didin; Akib, Haedar; Haedar, Ahmad Wahidiyat; Yandra, Alexsander
Journal of Contemporary Governance and Public Policy Vol. 5 No. 2 (2024): (October 2024)
Publisher : Pusat Penelitian Ilmu Sosial dan Humaniora Kontemporer, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46507/jcgpp.v5i2.466

Abstract

This research investigates the pivotal role of e-government in public services through the lens of bibliometric analysis, employing the Biblioshiny tool for comprehensive bibliometric evaluation. E-government, a transformative force in contemporary public administration, involves the use of electronic platforms to deliver government services to citizens. The study employs bibliometric analysis to systematically examine and quantify the scholarly output, trends, and patterns in research related to the role of e-government in public services. The research leverages Biblioshiny, a sophisticated bibliometric analysis tool, to conduct an in-depth examination of a diverse range of publications. This tool facilitates the extraction of valuable insights from academic literature, shedding light on key thematic areas, prolific authors, and publication trends over specified periods. By employing bibliometric analysis, the study aims to provide a comprehensive overview of the intellectual landscape surrounding e-government in public services. The findings of this research are expected to contribute significantly to the understanding of the scholarly discourse on the role of e-government in public services. By utilizing bibliometric analysis, the study aims to identify gaps in existing research, highlight areas of prolific academic activity, and provide insights that can inform future research directions and policy considerations in the realm of e-government. Ultimately, this research endeavours to offer a nuanced and data-driven perspective on the evolving landscape of e-government and its impact on shaping effective and citizen-centric public services, thereby enhancing the efficiency, transparency, and accessibility of government operations and interactions with the public.
Optimalisasi Pelayanan Publik melalui Penerapan Prinsip Good Governance: Tinjauan dari Perspektif Lokal dan Global Idrus, Sitti Hairani; Akib, Haedar; Kesuma, Andi Ima
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 3 No. 3 (2022)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

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Abstract

Penelitian ini bertujuan untuk mengkaji optimalisasi pelayanan publik melalui penerapan prinsip good governance dari perspektif lokal dan global. Fokus utama penelitian adalah menganalisis bagaimana prinsip-prinsip good governance dapat diterapkan untuk meningkatkan efisiensi, transparansi, dan akuntabilitas dalam pelayanan publik. Metode penelitian yang digunakan adalah kualitatif dengan pendekatan studi kasus. Data dikumpulkan melalui wawancara mendalam dengan pejabat pemerintah, pengamat kebijakan, serta masyarakat yang menggunakan layanan publik. Selain itu, dilakukan analisis dokumen-dokumen kebijakan dan laporan-laporan terkait penerapan good governance di berbagai daerah. Hasil penelitian menunjukkan bahwa penerapan prinsip good governance, seperti partisipasi masyarakat, transparansi, akuntabilitas, dan responsivitas, memiliki dampak positif terhadap peningkatan kualitas pelayanan publik. Studi kasus di beberapa daerah menunjukkan adanya perbaikan signifikan dalam proses pelayanan publik setelah menerapkan prinsip-prinsip tersebut. Dari perspektif global, negara-negara yang secara konsisten menerapkan good governance dalam pelayanan publik juga menunjukkan tingkat kepuasan masyarakat yang lebih tinggi dan kepercayaan terhadap pemerintah yang meningkat. Namun, penelitian ini juga menemukan beberapa tantangan dalam penerapan good governance, seperti resistensi terhadap perubahan, keterbatasan sumber daya, dan kurangnya pemahaman tentang prinsip-prinsip good governance di tingkat lokal. Oleh karena itu, diperlukan upaya yang lebih intensif dalam sosialisasi dan pendidikan mengenai good governance, serta dukungan dari semua pihak terkait untuk memastikan keberhasilan penerapan prinsip ini. Kesimpulannya, penerapan prinsip good governance dapat secara signifikan mengoptimalkan pelayanan publik. Studi ini merekomendasikan adanya kolaborasi antara pemerintah, masyarakat, dan lembaga internasional untuk meningkatkan kapasitas dan implementasi good governance secara efektif.
Co-Authors AA Sudharmawan, AA Ahmad Wahidiyat Haedar Aina, Asri Nur Akhmad . Akhmad, Nurul Atikah Akil, Nursyahrul Alan, Nur Alexsander Yandra, Alexsander Alfianti Tapala, Alma Aliah, Nurul Alifia Ainun Rizky Alpen Rante Toding, Alpen Rante Amanurhidayani, Amanurhidayani amelia chairunnisa, tarisca Ameliani, Liska Anary, Sherina Andi Aslinda Andi Cudai Nur Andi Ima Kesuma Andi Kasmawati Andrian, Muh Andriani Andriani Anggraeni Damayanti Salam Annisa Adam Agi, Annisa Adam Anshari Anshari, Anshari Aqilla Fadia Herman Arianasari, Andi Ditha Arianti, Rina Arief Rahman Hakim Arif Ferdian Aris Baharuddin Asdi Suprianto Asha Aprilla, Asha Aprilla Aslinda Aslinda, Andi Aslinda, Aslinda Asriani Asriani, Asriani Assyura, Meisya Luna Aswita, Andi Aulia, Aulia Azizah, Andi Azka Baso Jabu, Baso Berliana MS, Miftah Besse Sry Malinda, Besse Sry Cahyanti, Nur Dwika Cante, Slamet Riadi Chairuddin, M Awal Chairuddin, M. Awal Cudai Nur Darmawan Sanusi Delly Mustafa Didin, Didin Djamaluddin, Musdalifah Dumais, Revin Ernest Fakhri Kahar Fitiah, Andi Fitri, Anisa Gani, Hamsu Abdul Garatta, Mega Rani Jaya Halim, Didin Hamsu Abdul Gani Handayani, Putri Abadi Harmiati Sarman, Harmiati Hasan Rachmany HASNAWI HARIS Hasyim, Nasaruddin Henni Zainal Herlina Sakawati Herman H Herman H, Herman Hidayat, Andy Hiyar, Annisa Nurul Hasanah Idrus, Sitti Hairani Isgunandar, Isgunandar Iskandar, Didik Islam, Suci Nur Ismail Ismail Jamaluddin Jamaluddin Jayadi, Karta Joenoes, Andi Fita Aisyah Chairunnisa Insani Johansyah, Oky Nur Pratiwi Jumriah, Jumriah Kana, Sylvana Kanisius, Angga Saputra Karaeng, Juliani Lestari, Andiny Mulya Lusaima, Andi Lusaima M, Nursafitra M. Nippi Tambe, M. Nippi Malviansyah, Zakwan Manan Sailan Marhabang, Musdalifa Maulidya, Nasra Maya Kasmita Mega Pertiwi, Mega Mega Yuliarsih, Mega Yuliarsih Misna Moh. Nur Yamin Muh Nasrullah, Muh Muh. Darwis Muh. Nur Yamin Muhammad Arifin Muhammad Fadli Muhammad Guntur, Muhammad Muhammad Luthfi Muhammad Taufiq Munawarah, Nurhalisa Muswar, Irza Fachrul Mutaharah, Shofyah Nandasari, Nandasari Nasaruddin H Nasir Nasir Nasir Nasir Nasriah Nasriah Nasrullah, Muh. Natasya, Nursyamsi Natsir, Taufiq Ningsih, Nining Angraeni Nisa, Nur Nisaa, Andini Khoirun Niswati , Risma Nopriawan Mahriadi Nur Fadilah Guntur Nur Hidayah Nur Rezky Amalia Nur, Andi Cudai Nur, Andi Cudai Nur Nurhana Muharram Nurhasnni Muis Nurhazanah, Deafati Nurlaelah Nurlaelah, Nurlaelah Nurul Hidayat Nurul Hikmah Nurul Insani, Gadis Onasis, Andi P, Resky Amalia Patar Simatupang Pirda, Pirda Pratiwi Johansyah, Oky Nur PUTRI WULANDARI Rahmawati . Ramadhani, Winda Hasrianita Raodatul Jannah Reski Amaliyah, Reski Rifdan . Riska Riska Riskawati ., Riskawati Risma Niswaty Rismawati, Fitrya Lia Rivai, Andi Muhammad Rizal S, Muh. Rohman, Irva Yulia Romansyah Sahabuddin RR. Ella Evrita Hestiandari Rudi Salam S, Muh. Rizal S., Muh Rizal Saggaf, M. Said Said Saggaf Sakawati, Herlina Saputri, Ananda Sari, Vita Sarifah, Besse Sirajuddin Saleh Siti Syarifah Wafiqah Wardah Slamet Riadi Suasa Suasa Sudiarti Dewi Kurra Syakib Arsalam Syam, Husain Syarifuddin Syarifuddin Syarifuddin Tadampali, Andi Caezar To Tri Wahyuni Wahira Wahyuddin, Baso Asrul Wellington L. Wenda, Wellington L. Wijaya , Indra Dharma Winalda Adelia Wiwi Indah Sari Yamin, Muh Nur Yanti, Resky Yusi Irensi Seppa Yusran, St. Chairun Annisa Zainal, Henni Zal-Zabila, Nurul Wahida Zarni Adia Purna Zul Fadli Mustafa, Muh. Resky Febriyanto