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All Journal Jurnal Ilmu Manajemen REKA INTEGRA Jurnal Ekonomi : Journal of Economic Journal of Educational, Health and Community Psychology Media Ekonomi dan Manajemen Students´ Journal of Economic and Management JURNAL ILMIAH MANAJEMEN & BISNIS JAM : Jurnal Aplikasi Manajemen Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Manajemen Kesehatan Indonesia Jurnal Manajemen & Supervisi Pendidikan Jurnal Maneksi (Management Ekonomi Dan Akuntansi) The Indonesian Journal of Public Administration (IJPA) Journal of Business and Behavioural Entrepreneurship Jurnal Ekonomi dan Bisnis Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Kesehatan Komunitas JURNAL DIVERSITA Dinamisia: Jurnal Pengabdian Kepada Masyarakat Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Jurnal Pengabdian Masyarakat AbdiMas International Journal of Social Science and Business International Journal of Nursing and Health Services (IJNHS) Journal of Multidisciplinary Academic Aptisi Transactions on Technopreneurship (ATT) Majalah Ilmiah Bijak JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Jurnal Optimalisasi JMB : Jurnal Manajemen dan Bisnis Dinasti International Journal of Education Management and Social Science PREPOTIF : Jurnal Kesehatan Masyarakat Journal of Telenursing (JOTING) Enrichment : Journal of Management Literatus Indonesian Journal of Global Health research Target : Jurnal Manajemen Bisnis Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Budapest International Research in Exact Sciences (BirEx Journal) Jurnal Health Sains Jurnal Pengabdian kepada Masyarakat Nusantara International Journal Of Science, Technology & Management (IJSTM) International Journal of Engineering, Science and Information Technology Journal of Humanities, Social Science, Public Administration and Management (HUSOCPUMENT) Jurnal Ekonomi Efektif Devotion: Journal of Research and Community Service International Journal of Quantitative Research and Modeling Kontigensi: Jurnal Ilmiah Manajemen Jurnal Abdimas Sang Buana Jurnal Abdimas Prakasa Dakara Jurnal Ilmu Manajemen Formosa Journal of Science and Technology (FJST) Business and Entrepreneurial Review Jurnal Manajemen dan Pemasaran Jasa Media Riset Bisnis & Manajemen Jurnal MENTARI: Manajemen, Pendidikan dan Teknologi Informasi Jurnal Psikologi : Media Ilmiah Psikologi Yavana Bhasha: Journal of English Language Education Journal of Hospital Management PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi Eduvest - Journal of Universal Studies TELL - US JOURNAL PUBLICA: Jurnal Pengabdian Masyarakat Journal of Social Science Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Detector: Jurnal Inovasi Riset Ilmu Kesehatan Mutiara: Multidiciplinary Scientifict Journal Al Makki Health Informatics Journal Toplama Jurnal Penelitian Pendidikan Indonesia Inovasi Kesehatan Global Jurnal ARSI : Administrasi Rumah Sakit Indonesia Green Inflation: International Journal of Management And Strategic Business Leadership International Journal Of Health And Social Behavior International Journal of Economics, Accounting, and Management
Rina Anindita
Magister Management, Universitas Esa Unggul, Jakarta, Indonesia
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Journal : PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi

 1 
Pengaruh Komitmen Manajemen Terhadap Standar Operasional Prosedur, Budaya Kerja, Dan Kepatuhan Kerja Rifa'i, Ahmad; Anindita, Rina
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.999

Abstract

This study aims to analyze the influence between management commitment, on standard operating procedures (SOPs), work culture, and work compliance in the oil and gas industry. The research method used is quantitative by collecting data from employees in various positions such as managers, supervisors, staff, technicians and operators in one of the oil and gas companies in the Bekasi area. The results of the study show that management commitment has a significant positive influence on the implementation of standard operating procedures, management commitment has a negative influence on the implementation of work compliance, management commitment has a significant positive influence on the implementation of work culture, standard operating procedures have a significant positive influence on the implementation of work culture, in addition to a strong work culture is proven to play an important role in improve employee work compliance in the oil and gas industry.
Analisis Faktor-Faktor Yang Mempengaruhi Customer Satisfaction Terhadap Buying Behavior Produk Ogb Pada Saluran Distribusi Farmasi Matellow, Alif Saputra; Anindita, Rina
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1000

Abstract

An important aspect that must be a concern for companies to win market competition is the customer satisfaction variable and its implications on the buying behavior variable. The purpose of this study is to analyze the factors that influence the customer satisfaction variable on the buying behavior variable of OGB products in the pharmaceutical distribution channel. The factors in question are product price, service quality, customer perceived value, and trust. The study was conducted at 107 outlets including conventional pharmacies, pharmacies in hospitals, and pharmacies in clinics as respondents in the Bekasi area for one month. The collected data were processed through SEM-PLS analysis. The results of this study prove that the product price variable was found to have an effect on the buying behavior variable, but did not affect the customer satisfaction variable, then the service quality variable was found to have an effect on the trust variable and the customer satisfaction variable, then the customer perceived value variable was found to have an effect on the trust variable, but did not affect the customer satisfaction variable, then the trust variable was found to have an effect on the customer satisfaction variable, then the customer satisfaction variable was found to have an effect on the buying behavior variable. The managerial implications of the research results that can be applied by pharmaceutical companies include setting fair product prices, maximizing good service quality, maintaining the positive value felt by outlets as customers towards the company, maintaining outlet trust, and striving to achieve customer satisfaction in every transaction.
Pengaruh Budaya Organisasi Terhadap Kinerja Karyawan Melalui Komitmen Organisasi Pada Suku Dinas Pelayanan Masyarakat Di Jakarta Ramadhan, Risky Duta; Anindita, Rina
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1002

Abstract

Penelitian ini bertujuan untuk menganalisa pengaruh Budaya Organisasi terhadap Kinerja Karyawan melalui Komitmen Organisasi pada Suku Dinas Pelayanan Masyarakat di Jakarta. Metode penelitian menggunakan metode kuantitatif yang dilakukan dengan menyebarkan kuesioner kepada karyawan kontrak (PJLP) melalui google form. Hasil penelitian menunjukkan adanya karyawan yang kurang memiliki pengetahuan cukup dalam melaksanakan pekerjaan, terbatasnya kreativitas karyawan dalam menemukan cara-cara inovatif untuk memecahkan masalah, dan kurangnya suku dinas dalam mendengarkan setiap saran dari karyawan kontrak. Temuan ini memberikan implikasi bahwa suku dinas perlu memberikan pelatihan- pelatihan yang dapat menunjang pekerjaan karyawan. Suku dinas juga dapat memberikan pengarahan sebelum melakukan pekerjaan (safety talk) terkait lokasi kerja, kendala yang dihadapi, dan prosedur pelaksanaan pekerjaan. Karyawan yang memiliki pengetahuan dan keterampilan yang cukup, mampu menyelesaikan pekerjaannya dengan baik sesuai waktu yang ditentukan. Karyawan juga dapat mengemukakan ide-ide ataupun solusi dalam memecahkan setiap permasalahan yang menghambat kelancaran pekerjaan. Suku dinas juga perlu mendengar dan memberikan ruang kepada karyawan kontrak untuk mengemukakan pendapat. Dengan mendengar dan merespon setiap masukan dari seluruh karyawan secara tidak langsung akan meningkatkan komitmen karyawan dalam bekerja. Seluruh karyawan juga dapat bekerjasama dengan baik, membentuk tim yang solid. Pada akhirnya akan meningkatkan kinerja karyawan itu sendiri.
Co-Authors Abadi, Ferryal Adyamar Giftby Ellyolga Irwan Agus Satriawan Agustina, Noni Ahmad Fauzi Ali Fatah Aloysia Pranata Anastina Tahjoo Andini, Emanuela Tasya Andreas Reza ANDRY, ANDRY Anita Theresia Junianty Aprilita Rina Yanti Eff Arief Suwandi Astuti, Sri Astia Widia Ayasofia, Fitri baharuddin dammar, baharuddin Baskara, Ika Br Ginting, Ginka Febriyanti Budi Budi Cahyadi Nugraha Calvien Pradiptha Giovannie Cholifihani, Muhammad Cinantya, Ixora Gupita Cristofer Ewaldo CSP Wekadigunawan Dany Jaya Wardana Dbora Putri Perdana Deddy Supriadi Desy Prastyani Devy Winata Dian Alfia Purwandari Dita Di Apriyanti Duta Liana Elisabeth Longge Elprida Sidabutar Emanuela Tasya Andini Endang Ruswanti Erliana, Ria Ernawati, Rini Evan Pratama EVELYN EVELYN Evi Susanti Evi Susanti Ewaldo, Cristofer Farida Farida Febby Ferava Firmasyah, Ezik Fitri Ayasofia Fitriah, Nopi Fitriana Rezki Fridslan, Ulam Gunawan, Weka Gunawan, Yuke Yolan Hardianti Hardianti, Hardianti Hasyim Hasyim HASYIM, HASYIM Helvyda Sari Hengky Siswanto Hilmy, Mohamad Reza Hilmy, Mohamad Reza Hilmy Hosizah Hosizah I Made Bayu Andika Idrus Jus’at Indra Thalib Intan Silviana Mustikawati Irawati, Yeyen Irma Kartiani Isni, Sefta Nandiatama Fahrizal Ivana Gracita Izzati, Keysa Johanes Johanes, Johanes John Villinds Timbang Weigh Juliarti, Ni Putu Trisna Karna Mustaqim Kartika Lilisantosa Kiki Kiki Kishen Kishen Korompis, Veinne Nathasia Kustiawan, Unggul Kusumapradja, Rokiah Lestari, Desviana Ayu LIA AMALIA Lie Liana . Ludyani, Andi Tendry Dwi M. Derajat Amperajaya M. Reza Hilmy M. Reza Hilmy Manalu, Christy Helvita Marhisar Simatupang, Marhisar Marshella Synthia Martadinata Martadinata Matellow, Alif Saputra Meilisa Alvita Mitzi Mitzi Mohammad Reza Hilmy Monalisa, Irine Muh. Natsir Nugroho Muhamad Chudri Wardana Muhammad Arif Rahman Muhammad Fachruddin Arrozi Muhammad Ishak Mukhamad Abduh Mus Aida Mus Aida Mustikawati, Intan Silviana Mutia, Reza Mygel, Mygel Nabila Noor Izmi Nandya Putri Bachtiar Nastohar Nastohar Nazruddin Safaat H Neny Rif’ah Niko Garuda Adiyono Nofi Erni Noni Agustina Noor Izmi, Nabila Novi Amanda Novianna, Yoan Nurwarwiyah Nuryadi Nuryadi Nusrat, Mavika Tarika Okta Rizky Amalia Parker, Jonathan Permana, Reno Andre Prabowo, Sony Prastowo, Valentinus Hartadi Pratama, Rizky Ananda Pronajaya, Gede Purwandari, Dian Alfia Putri Sari Sumarty Meliala Putriyah Arifin Quinn, Anahera Rachmat Efendi Rafiqah Saputri Abdullatif Rahma Kurniawan Rahman, Muhammad Arif Rapiah, Siti Nur Ratna Indrawati Ratna Indrawati Ratna Indrawati, Ratna Regina Regina Resa Agustian Retno Andrianti Retno Lies Setyawati Rezki, Fitriana Rhian Indradewa Ria Erliana Ria Prima Burhan Rian Adi Pamungkas Rian Adi Pamungkas Rifa'i, Ahmad Rischa Zahra Bellanisa Risky Duta Ramadhan, Risky Duta Ritta Setiyati Rojuaniah Rojuaniah Rokiah Kusumapradja Rokiah Kusumapradja Rokiah Kusumapradja Rokiah Kusumapradja sandra dewi Sandra Dewi Saputra, Beben Sarah Ainar Rahman Senjaya, Veny Septianingsih, Agusdini B Sidauruk, Tio Minar Siregar, Juliana Sitepu, Evi Christina Beru Siti Nurlaela Sitoayu, Laras Situmorang, Indah Mestika Sudiono, David Sumawati Sitepu Supriyantoro Supriyantoro Supriyantoro Syuman Takdir Tahjoo, Anastina Tantri Yanuar Rahmat Syah Tati susilawati Taufiqur Rachman Taufiqur Rahman, Taufiqur Tjipto Rini Tofan Tofan Uli, Syahdani Unggul Kustiawan Valentina Wibowo Fransisca Valorie Yang Cen, Ronald Verly Vernadeth W. Dian Purwanti Wahyuni Dian Purwati Wekadigunawan, C.S.P Wijaya, Henhen Winarah, Satya Yessy Triana Dewi Yoanita Yuniati Yohanes Ariyanto Seno Yosvara, Nadya Yuke Yolan Gunawan Yulistiyono, Agus Yusran, Resadana Zainol, Zuraidah