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Agus Wibowo
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Journal : Journal of Technology Informatics and Engineering

 1 
Evaluating Digital Transformation within Integration Limitations using Desk-Based Analytical Case Study Nugroho, Setiawan Arkha Ade; Wibowo, Agus
Journal of Technology Informatics and Engineering Vol. 4 No. 2 (2025): AUGUST | JTIE : Journal of Technology Informatics and Engineering
Publisher : University of Science and Computer Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jtie.v4i2.365

Abstract

Digital transformation in developing regions frequently encounters challenges, including inadequate infrastructure, limited system integration, and uneven digital literacy. These constraints are especially significant in local government institutions where policy readiness and system interoperability remain low. This study evaluates the effectiveness of hybrid records management as a strategy for facilitating digital transformation, despite limitations in integration. A desk-based analytical case study was conducted on the M’mbelwa District Council in Malawi, using a mixed-method exploratory design. Qualitative analysis applied the TOE Framework, UTAUT/TAM, and the Records Continuum Model, while quantitative validation used the DeLone and McLean Information Systems Success Model. The findings show that, despite the absence of formal IoT policies, the council effectively utilized basic devices, such as computers, mobile phones, and notebooks, for daily data recording and archival management. Staff capability was measured at 50 percent intermediate and 30 percent advanced, with 100 percent daily usage. Security measures included passcode protection and regular backups. Quality scores reached 4.5 out of 5 for information relevance and 4.3 out of 5 for user satisfaction, while efficiency improved by about 25 percent. The archives lifecycle, covering creation, capture, organization, and transfer to the National Archives, was implemented effectively, although disposal procedures were absent. This study demonstrates that hybrid records management can bridge the digital divide and sustain public services in low-resource contexts. The results make theoretical contributions to the digital transformation literature and provide practical guidance for policymakers facing similar infrastructural and policy challenges.
Co-Authors 'Aisy, Fadhlika Nur Rohadatul A. Farid A. S. , Karuniana Dianta Adelia Wulandari Adiputra, Agung Aditya Pratama Agung Budi Cahyono ahmad farid Almira, Fatihah Nara Amallia, Mifta Andi Tjandra, Antonius Andri Irawan Anggara Setyabawana Putra, Anggara Setyabawana Ariani , Windi Puji Arif Rakhman Aryadi, Ari Fiqri Aryogi Aryogi Asmoro, Bayu Rimbi Asri, Karienda Faisa Asri, Laras Widanni Atien Priyanti Atmoko, Bayu Andri Aulia, Karona Azhari, Muhammad Badrani Bagus Shandy Narmaditya Bangun Muljo Sukojo Bangun Muljo Sukojo, Bangun Muljo Bangun, Ernalem Budi Johan, Budi Budi Raharjo Budiono, Nur Cedaryana, Cedaryana Cusanto Aji Aji Dacholfani, Muhammad Ihsan Darmah, Novina Dendi Zainuddin Hamidi Dewi Indriasih Dewi, Ria Candra Diani, Rinny Dharma Dianta, Karunia Dicky Iranto Dien Noviany Rahmatika Dwi Sri Lestari, Dwi Sri Effendi, Mohammad Sofwan Eko Hadisiswanto Etty Gurendrawati, Etty Fajarudin, Rizki Farida Styaningrum Fatkhurrozak, Faqih Febiola, Syifa fira, Shafira Ghifari, Ezar Atira Anamta Guruh Aryotejo Hadi Pranoto Haisunasya, Hana Handayani , Hepi Hapsari Hidayah, Shofiyatul Hidayatulloh, Farid IGA Dewi Purnamawati Imron Rosadi Indah Eko Cahyani Indiyah, Kus Irfan Santosa Irfan Santoso Iwan Koerniawan Juli Riyanto Tri Wijaya Juni Risma Saragih, Herlina Jusivani, Larissa Karyaningsih, RR. Ponco Dewi Khairanni, Sarah Khodijah Khodijah Khoiruni`mah Kundriyah, Kundriyah Kurniadi, Anwar Lagiyono . Lawrence Adi Supriyono Lenggogeni, Lenggogeni Lestari, Fitra Dila Lestari, Friska Aviyanti Ludi Wishnu Wardana Luthfiah, Lulu M. Ihsan Dacholfany Marulina, Dya Maula, Farij Ibadil Maulana Amirul Adha Maulana, Rifal Maylinda, Faradila Wahyu Moh. Yusuf Abadi Muadzah, Dzakira Athaya Mufadhol Mufadhol Muhamad Fitri Muhamad Muhamad Muhammad Agus Shidiq Muhammad Kharis Fadillah Muhammad, Ikhlas Nur Murdiono, Jatmiko Mustaqim , Mustaqim . Noor Zuhry, Noor Noorlaila Hayati, Noorlaila Nufninu, Novinda Grezen Nugraha, Aris Nugraha, Muh Faqih Ikhwan Aditiya Nugroho, Setiawan Arkha Ade Nurkristianingrum, Nida Nurprawitanti, Mushafatul Nurul Hadi, Nurul Oktavia, Anis Prawiro Anggianto PUDJO HAGUNG WIDJAJANTO, PUDJO HAGUNG Pujo Widodo, Pujo Purba, Jon Kriswarmanto Purnama, Resha Purwana E.S., Dedi Purwanto, Moh. Ade Purwoto Putra Hilmi Prayitno Qinanty, Arum Qotrunnada, Qotrunnada QURRATA AINI Rachmat Setiawibawa Rachmatika, Anisa Nurur Raden Mohamad Herdian Bhakti Rahaldi , Prasetyo Rakhman, Itmam Aulia Ramadhanti, Fenty Ratnasari , Dian Respat, Dwi Kismayanti Ridho, Muhammad Sholeh Rika Ampuh Hadiguna Rizki Firdausi Rachma Dania Romesti, Romesti Roni Faslah Rosyidah, Dinda S, Aulia Hafizh Saffa, Ismi Makarimal Safitriani, Indah Sang, Lim Thien Sanjaya, Firman Lukman Santoso, Joseph Teguh Saparuddin Mukhtar Saptono, Ari Saputro, Ivan Onggo Sarpono Sarpono Sarumpaet, Agnes Setyo Ferry Wibowo Sholihah, Khalifah Siti Andarwati Siti Nurjanah Sri Wartini Sugiharto, Unggul Suherman, Suherman Suhud , Usep Sulistyowati, Nur Wahyuning Suparno Suparno Suparno Supriyadi, Zaenal Supriyati, S SUSAN FEBRIANTINA, SUSAN Susilastuti, S Suswanto ., Suswanto Sutowo, David Wijaya Syamsul Falah Syarifudin Syarifudin Tarigan, Ruth Abigail Tofik Hidayat Tri Hesti Utaminingtyas, Tri Hesti Tusino, Agus Umi Widyastuti Untung Hartoni Usaman , M. Khumaidi Usep Suhud Wakim Wardjono, Gunarto Waskito, Wasis WIBOWO, SHEVA RANI Widya Parimita, Widya Wilopo Wilopo, Wilopo Yanuar Yanuar, Yanuar Yasin , Yoga Prihatin Yudi Widodo Yulis Widhiastuti Zahra, Siti Fatimah Zairin, Gentiga Muhammad Zaki Mubarok, Zaki Zulfah .