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All Journal Nominal: Barometer Riset Akuntansi dan Manajemen Jurnal Ilmu Manajemen ProBank: Jurnal Ekonomi dan Perbankan Excellent Jurnal Manajemen Bisnis JDM (Jurnal Dinamika Manajemen) Jurnal Manajemen Dayasaing MIX : Jurnal Ilmiah Manajemen Benefit: Jurnal Manajemen dan Bisnis Management Analysis Journal JURNAL MANAJEMEN MOTIVASI EBSJ Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi Amwaluna Jurnal Ekonomi dan Keuangan Syariah Jurnal Litbang Sukowati : Media Penelitian dan Pengembangan Social, Humanities, and Educational Studies (SHEs): Conference Series Jurnal Ilmiah Edunomika (JIE) Jurnal Ilmiah Manajemen Kesatuan Jurnal Manajemen Universitas Bung Hatta AKMENIKA ADDIN Iqtishadia: Jurnal Kajian Ekonomi dan Bisnis Islam Jurnal Pengabdian UNDIKMA Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Journal of Management and Entrepreneurship Research Solusi: Jurnal Kajian Ekonomi dan Bisnis Jurnal Manajemen Bisnis dan Keuangan PRIMA : Portal Riset dan Inovasi Pengabdian Masyarakat Jurnal Ilmu Manajemen Jurnal Ilmiah Ilmu Terapan Universitas Jambi Jurnal Ilmu Manajemen
Mugi Harsono
Jl. A Yani Tromol Pos 1 Pabelan Surakarta 57102
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Bridging Perceived and Actual Organizational Performance: The Role of Entrepreneurial Leadership Cahyani, Eni; Riani, Asri Laksmi; Harsono, Mugi; Suyono, Joko; Abdullahi, Usman Magaji
Jurnal Ilmu Manajemen Vol. 15 No. 1 (2025): Jurnal Ilmu Manajemen
Publisher : Universitas Muhammadiyah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32502/jim.v15i1.1240

Abstract

To isolate PTS performance to see how these factors directly affect the perception of overall organizational performance, in addition to seeing whether organizational performance with the perception of organizational performance can be strengthened by entrepreneurial leadership. This study used an online descriptive survey, with a questionnaire as a data collection instrument. 416 participants took part in this study. Respondents were selected through snowball sampling. Data were analyzed using SEM-PLS analysis. Organizational performance has a positive and significant effect on the perception of organizational performance, while the role of entrepreneurial leadership is successful as a moderator of entrepreneurial leadership but weakens the relationship between PTS performance on perception of the performance. The study shows that public sector organizations have a positive image in terms of performance aspects related to PTS productivity, entrepreneurial leadership successfully moderates organizational performance with perceptions of organizational performance.  This is also possible due to the inconsistency PTS strategy. Unique The study has developed performance variables that are generally used as exogenous variables to see stakeholder perceptions.
Exploring Family-Owned SMEs: A Systematic Review of Corporate Social Responsibility Practices Harsono, Mugi; Munarsih, Eni; Arifiani, Ratya Syafira; Hidayat, Wahyu
Journal of Management and Entrepreneurship Research Vol. 6 No. 4 (2025)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jmer.2025.12.06.4-81

Abstract

Objective: This study explores how family values are reflected in the Corporate Social Responsibility (CSR) practices of family owned small- and medium-sized enterprises (SMEs). It also seeks to identify the dominant theoretical frameworks and conceptual models used in CSR research on these firms. This study addresses a gap in the literature by focusing specifically on SMEs, which have been underrepresented in systematic reviews of CSR in family businesses. Research Design & Methods: A systematic literature review (SLR) was conducted following the PRISMA 2020 guidelines. A comprehensive database search identified 418 articles that were initially screened based on clearly defined inclusion and exclusion criteria. After a multi-stage review process, 55 articles were selected for analysis. This study employed thematic analysis to categorize CSR motivations, practices, and outcomes in family-owned SMEs. Findings: Findings indicate that CSR in family-owned SMEs is strongly shaped by informal mechanisms, community embeddedness, and intergenerational values. Socioemotional wealth (SEW) and stewardship theories are the most frequently applied frameworks. However, CSR initiatives in these firms are typically reactive and value-driven, rather than strategic. Variations were found across contexts, with firms in developing countries being more influenced by family legacy and community ties. Implications & Recommendations: This study highlights the need for tailored CSR frameworks that consider the informal nature and resource limitations of family-owned SMEs. Policymakers and support institutions should design CSR programs that align with these firms’ values and structures. Future research should explore the longitudinal changes in CSR motivations as family firms evolve across generations. Contribution & Value Added: This study contributes to the CSR and family business literature by focusing on how CSR is practiced and theorized within family-owned SMEs. It differentiates itself from prior reviews by concentrating on smaller enterprises and uncovering unique CSR patterns tied to family dynamics and informal governance structures.
Mapping the Landscape of Family Business Conflict: A Systematic Literature Review Harsono, Mugi; Kurniawan, Dhika Amalia; Mutiara Akbar, Nimas Melenia; Ridanasti, Erlita; Syahruddin, Syahruddin; Faradisi , Roghiebah Jadwa
EKUILIBRIUM : JURNAL ILMIAH BIDANG ILMU EKONOMI Vol 21 No 1 (2026): March
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ekuilibrium.v21i1.2026.pp150-181

Abstract

Family businesses play a pivotal role in the global economy but are uniquely vulnerable to internal conflict due to the overlap of family and business roles. This systematic literature review (SLR) examines 25 peer-reviewed articles published between 2016 and 2025 to explore the evolving themes, theories, and methodologies in family business conflict research. The review responds to the urgent need for a deeper understanding of conflict dynamics amid rising challenges such as digitalization, intergenerational transitions, and global competitiveness. Using the PRISMA protocol and thematic analysis supported by the Watase Uake system, the study identifies four dominant categories in the literature: types of conflict (e.g., relational, generational, governance), sources of conflict, consequences of conflict on performance and relationships, and conflict resolution strategies. The findings reveal that Agency Theory and Socioemotional Wealth Theory are the most frequently applied, while cultural and digital factors increasingly influence conflict dynamics. Despite methodological diversity, research remains largely Western-centric and quantitatively focused, with limited attention to emotional and cultural dimensions in non-Western contexts. This SLR contributes by offering an integrative conceptual framework that synthesizes key variables, relationships, and contextual influences on family business conflict. It highlights the importance of culturally adaptive and proactive conflict management strategies, particularly in emerging markets. The study also identifies gaps for future research, including the need for longitudinal studies, mixed-method approaches, and exploration of digital tools in conflict resolution. The review informs both academic inquiry and practical governance in sustaining family firms.
Analysis of The Technology Acceptance Model (TAM) on The Motivation of Aparatur Sipil Negara (ASN) Threatened by Early Retirement in Adopting Technology in Blora Regency Soegiyatno, Furqon Ahmadi; Harsono, Mugi
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8481

Abstract

This study examines the moderating role of Perceived Threat of Early Retirement (PTER) within the Technology Acceptance Model (TAM) on older civil servants’ (ASN) intention to use technology in Blora Regency, amid dismissal threats under Law No. 20/2023. Using a survey and PLS-SEM analysis, results show Attitude Towards Using Technology does not significantly affect Intention to Use Technology. PTER also does not moderate this relationship but weakly moderates the link between Perceived Usefulness and Intention. These findings suggest interventions are needed to strengthen perceived usefulness to support ASNs’ career sustainability.
Measuring Perceived e-Services Quality on Satisfaction of Islamic Saving and Credit Cooperatives Ningsih, Ekawati Rahayu; Haryono, Tulus; Sawitri, Hunik Sri Runing; Harsono, Mugi
ADDIN Vol 13, No 1 (2019): ADDIN
Publisher : LPPM IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/addin.v13i2.5793

Abstract

The purpose of this study was to measure the effect of banking e-services quality on satisfaction of Islamic Saving and Credit Cooperatives. At present the banking sector is in a global business that prioritizes electronic services based on advances in information technology. The type of research methodology is field research and uses quantitative analysis based on primary data from 229 respondents total in Central Java Province. The results of testing the data using PLS Version 3.0, show that banking e-services quality has an effect on satisfaction of Islamic Saving and Credit Cooperatives. This is indicated by the magnitude of the e-services quality path coefficient on satisfaction and its significant is 0.461 to alpha 0.05, and t-value of the statistic is 7.754 * greater more than the t table is 1.65. this is indicates that e-services quality has a positive effect to satisfaction.
THE ROLE OF CUSTOMERS’ CULTURAL VALUES IN DEVELOPING E-LOYALTY: EMPIRICAL STUDY ON BSM KUDUS BRANCH Ningsih, Ekawati Rahayu; Haryono, Tulus; Sawitri, Hunik Sri Runing; Harsono, Mugi
ADDIN Vol 10, No 2 (2016): ADDIN
Publisher : LPPM IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/addin.v10i2.2593

Abstract

Objective of the study this paper is to discuss result of the study which examines effects of customers’ cultural values in developing e-loyalty in globalization era and integrative model which based on relationship marketing theory. These customers’ cultural values include personal relationship, long-term relationship, credibility among organizations, and English capability. Design/methodology/approach in this study is using triangulation approach consisted of survey on 17 customers, interview with manager, and instrument data processing of 200 respondents based on Structural Equation Modeling (SEM), its result shows that there is significant relation among customers’ cultural values in developing e-loyalty of Sharia banking especially in BSM Kudus Branch. Knowledge provided in this paper is expected to be able to help bank manager in handling issues of decreasing customers’ e-loyalty of Sharia banking by cultural approach.
Pengaruh Kualitas Pelayanan B2B Perbankan Syari’ah dan Cultural Fit pada Kepuasan, Loyalitas, dan Rekomendasi Positif Ningsih, Ekawati Rahayu; Haryono, Tulus; Sawitri, Hunik Sri Runing; Harsono, Mugi
IQTISHADIA Vol 9, No 1 (2016): IQTISHADIA
Publisher : Ekonomi Syariah IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/iqtishadia.v9i1.949

Abstract

Artikel ini bertujuan untuk mengatasi kesenjangan tentang teori dasar tentang kualitas layanan dalam hubungan pemasaran. Artikel ini hendak menguji pengaruh strategi peningkatan kualitas pelayanan B@B perbankan syariah dan culture fit terhadap kepuasan konsumen, loyalitas dan rekomendasi positif. Kajian ini juga berusaha mendemonstrasikan keterkaitan antara variabel-variabel. Sampel yang diambil secara praktis terdiri atas 200 responden: pemilik usaha, pemimpin organisasi/perusahaan dan manajer keuangan yang memanfaatkan transaksi elektronik dari BSM Kudus dan Pati, baik sebagai kreditur, debitur maupun pengguna layanan BSM lainnya. Hasil analisis koefisien path menunjukkan bahwa dimensi empati, tangible, keandalan, kepatuhan, dan culture fit berpengaruh secara langsung maupun tidak lengsung terhadap kesetiaan nasabah. Kata Kunci: Hubungan Pemasaran, Kualitas Layanan, Culture Fit  THE INFLUENCE OF SERVICE QUALITY OF B2B SHARIA BANKING AND CULTURE FIT TOWARD CUSTOMER SATISFACTION, LOYALTY AND POSITIVE RECOMMENDATIONS Abstract This goal of this article is to overcome the research gap by developing the basic theory of the service quality in relationship marketing. This article examines effect of strategy of improving service qaulity of B2B sharia banking and culture fit toward customer satisfaction, loyalty and positive recommendation. The study also seeks to demonstrate the interdependence between variables. Convenience samples are 200 respondents: business owners, heads of organizations/companies and financial managers who make use of electronic transactions of BSM Kudus and Pati, whether as a creditor, debitor or other services of BSM. Result of path coefficient analysis shows that the dimensions of empathy, tangibles, reliability, compliance and cultural fit directly or indirectly have effect on loyalty.  Keywords: Marketing Relationship, Service Quality, Cultural Fit
Literature Review of The Evolution of Payment System Paradigms: From Cash to Cashless with Digital Payment Fahimah, Hana Maharani; Harsono, Mugi
Social, Humanities, and Educational Studies (SHES): Conference Series Vol 6, No 3 (2023): Social, Humanities, and Educational Studies (SHEs): Conference Series
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/shes.v6i3.81553

Abstract

Seiring dengan pesatnya perkembangan teknologi dan perubahan perilaku konsumen, paradigma dalam sistem pembayaran mengalami pergeseran yang signifikan dari penggunaan metode tradisional tunai (cash) menuju metode non-tunai (cashless) dengan penerapan digital payment. Penelitian ini bertujuan untuk memberikan pemahaman mendalam tentang dinamika perubahan dalam sistem pembayaran, terutama fokus pada peralihan dari pembayaran tunai ke non-tunai. Metode penelitian yang digunakan melibatkan tinjauan literatur untuk mengumpulkan dan menganalisis informasi terkait dengan perubahan paradigma ini. Proses analisis mendalam terhadap literatur-literatur yang terpilih mengungkapkan bahwa peralihan ini membawa sejumlah manfaat, termasuk peningkatan efisiensi, kemudahan akses, dan inovasi dalam layanan keuangan. Meskipun demikian, penelitian ini juga menyoroti beberapa tantangan utama yang muncul, seperti keamanan data dan masalah inklusi finansial. Dengan demikian, pemahaman yang lebih mendalam tentang perubahan paradigma dalam sistem pembayaran, khususnya peralihan ke pembayaran non-tunai dengan digital payment, diharapkan dapat menjadi landasan untuk pengembangan kebijakan dan strategi bisnis yang lebih efektif dalam menghadapi perubahan ini di era digital.
Co-Authors Abdullahi, Usman Magaji Aini, Intan Novela Qurrotul Amborowati, Agustin Amin Wahyudi Anafih, Erwinda Sam Anis Okta Cahyaningrum Arifiani, Ratya Syafira Arum Darmawati Aryani, Novita As Sidiq, Isa Ali Ghufron Asri Laksmi Riani Asri Laksmi Riyani, Asri Laksmi Asri, Cahya Purnama Atina, Vivin Zulfa Ayuninggar, Lintang Barida Rakhma Nuranti Cahyani, Eni Cyntia, Ade Ilham Deppi Andam Dewi Desy Mayasari, Desy Dhika Amalia Kurniawan Dwanita Widodo, Zandra Ekawati Rahayu Ningsih Eni Maryanti, Istinganah Eni Munarsih Fahimah, Hana Maharani Faradisi , Roghiebah Jadwa Fitri Susilowati, Fitri Haryanto, Totok Hendroyogi, Safil Hunik Sri Runing Sawitri Isach, Sativa Jati Waskito Jati, Audita Karisma Khoiruman, Muh. Kurniawati Darmaningrum Lela Hindasah Lina Nur Hidayati Manalu, Lukas Oktavianus Maruli Muniya Alteza Mutiara Akbar, Nimas Melenia Novela Q A, Intan Nur Wening, Nur Nuria Universari, Nuria Nury Ariani Wulansari Pamudji, Gunawan Prabowo, Anto Purwanto Purwanto Razak, Abd Respati, Yudit Ayu Ridanasti, Erlita RINI ADIYANI Rosyad, Sabilar Sedera, Rakotoarisoa Maminiaina Heritiana Siahainenia, Astrid Jacquelen Debby Soegiyatno, Furqon Ahmadi SRI WIJIASTUTI Sukatin, Sukatin Suprapti, Anastasia Riani Susanto, Afif Suyono, Joko Swandaru, Andono Syahruddin Syahruddin Titioka, Baretha Meisar Tulus Haryono, Tulus Wahyu Hidayat Widyaswati, Rahmatya