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Hesti Lestari

Jurusan Administrasi Publik Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Diponegoro

Author-ID : 306232

Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Other

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STRATEGI PENGELOLAAN PERPARKIRAN DI KOTA SALATIGA Nita Haryanti; Hardi Warsono; Hesti Lestari
Journal of Public Policy and Management Review Volume 5, Nomor 1, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

City parking area Salatiga has function in parking management performing at Territotial Salatiga City. Pads goes upon this management number region regulation 12 year 2011 about Parking Management at Common Wayside. Until now, parking management performing is still there are some problem for example : prasarana’s medium facility that subtraced is equal to, society and executor behavior that doesn’t play the game and its reducing coordination of Observation and Operation section. The position of the Department of Transportation in parking management in Salatiga City is as an agency or agencies that manage parking management in Salatiga City, one of them in the implementation of regional development that will work well if one has a good strategy in the development of transportation facilities. Research Parking Management Strategies in Salatiga City using qualitative descriptive research method, in which this study describe, record, analyze, and interpret the conditions of Salatiga. The analysis process is conducted which begins with the identification of internal and external environment to assess weakness, strengths, opportunities, and threats in the increase in parking the city of Salatiga. Then proceed by using SWOT analysis, so that the resulting strategy SO, strategy ST, WO strategies, and strategies using the SWOT matrix WT. The next step is to identify strategic issues based on the results of a SWOT analysis using litmus tests to determine strategic alternatives, decide on a strategy for estimating the increase in parking retribution.

ANALISIS JABATAN PEGAWAI NEGERI SIPIL DI BIDANG MUTASI BADAN KEPEGAWAIAN DAERAH PROVINSI JAWA TENGAH Preistia Preistia; Mochammad Mustam; Hesti Lestari
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The aims of this research are present the result of job information and the result of job analysis that are included job description and job specification. This research used qualitative research approach with descriptive-analysis method. Collected the data’s used questionnaire and depth interview with the actor that has examined. Theories that had used to answers the problems and the aims are public administration theories, management theories, and human resources management theories. Research instruments is the position that are, top manager, middle manager, data processor, and financial administrator. The result shows that every position has different job description and job specification. Job specification included requirements that must be filled by the employees to get the position. The result of job analysis shows that some of the positions have the requirements that should have filled by the employees. Job analysis is important to do in the government sector to know about job description and job specification of a position. Job description and job specification used to determine prospective employees that will be in that position. Employee must filled job specification that required.

ANALISIS KINERJA BADAN LINGKUNGAN HIDUP PROVINSI JAWA TENGAH (STUDI PENGAMATAN DI BIDANG PENGENDALIAN PENCEMARAN LINGKUNGAN HIDUP) Eka Yulia Rahmawati Ningsih; Maesaroh Maesaroh; Hesti Lestari; Nina Widowati
Journal of Public Policy and Management Review Volume 5, Nomor 2, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Central Java Environmental Agency was formed with the aim to develop cooperation, strengthen institutional and self-reliance of society for handling pollution and/or environmental damages and biodiversity preservation. This research analyzed central java environmental agency (Observational Study in the Field of Environmental Pollution Control Department). The PERFORMANCE Seen through three dimensions including : service quality, the need for supervision, and responsiveness using qualitative descriptive approach. The data collection techniques used in this research are observation, interviews, documentation, and Library Studies with informants from Central Java Environmental Agency (environmental pollution control Department) Based on the research indicated that performance of Central Java Environmental Agency (Observational study in the Field of Environmental pollution control department) is not optimal, because researcher found some obstacles seen on the Performance dimensions such Human Resources causing unoptimal supervision and ignorance about programs owned by Central Java Environmental Agency, while participation of society is very important to achieve its goals. To Overcome Barriers faced by Central Java Environmental Agency, some suggestions provided to optimalize its performance such as introducing Central Java Environmental Program deeply through several approaches like updating the news about implemented programs as well as conducting trainings shown to employees, engaging society in every programs, recruiting hnrary staff, and doing Periodic Maintenance And Repairing infrastructures quality.

ANALISIS KEPUASAN ATAS KUALITAS PELAYANAN KESEHATAN DI RUMAH SAKIT UMUM DAERAH (RSUD) KOTA SEMARANG Ela Indriani; Endang Larasati; Hesti Lestari
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Along with the increasing levels of education, science, medical technology and the rapid socio-economic conditions of the awareness of the importance of health in the community, resulting an improvements of the quality of health care, thus becoming a basic requirement, where health services are quality is expected by the public. One of the health service which is owned by the City of Semarang named Semarang Regional General Hospital. The purpose of this study was to determine the level of patient satisfaction with health care quality Semarang Regional General Hospital, then knowing how to improve satisfaction over the quality of health services in Semarang Regional General Hospital. The author using a technique quantitative data analysis using mean to find the average score the implementatiton level service performance and the average level of the interest of service. There are 23 indicators of quality of service that is used as material assesment of performance and the interests of the service. The average of service performance indicator is 2,72, so that an indicator that has the value of the average under the needs to be improved, while the average of interest indicator is 3,54 so that an indicator that has the value of the average above that the need attentionfor its performance. Based on the results of this study that there are still some indicators of quality of service which should be a priority in the repair, because it is still bad and comfort are important, that the waiting room or ward patients, completeness of medical equipment and patient care space, the ability of personnel to provide services in accordance with the procedures and information provided, courtesy and friendliness of clerk, the trust of patient to the hospital personel, risk-free and danger, fairness in providing services.

ANALISIS KINERJA ORGANISASI BADAN PELAYANAN PERIJINAN TERPADU KOTA SEMARANG (Studi Kasus pada Bidang Perijinan Kesejahteraan Rakyat dan Lingkungan) Mona Agisa Widia Gutama; Hesti Lestari; Sundarso Sundarso; Nina Widowati
Journal of Public Policy and Management Review Volume 5, Nomor 2, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The success a government can be seen from quality of public service received by society. The level of public service depend on performance of birocracy as public service administrator. Integrated Licensing Service Agency is a public organization providing one stop service. The purpose this study is to perceive performance Semarang of Integrated Licensing Service Agency performance and to know supporting and restricting factor focused on Licensing Public Welfare and Environment department. Evaluation this study based five dimension including productivity, service quality orientation, responsiveness, responsibility and accountability, while supporting and inhibiting factors seen from human resources, infrastructure, management information system and work culture. This research approach is qualitative descriptive labels using informant from Semarang of Integrated Licensing Service Agency and public service users. The study result of Licensing Public Welfare and Environment showed its performance is not optimal, because researcher found problems in productivity, service quality orientation, responsiveness and responsibility. Researcher also found that limited human resources, infrastructure and work culture are the restricting factor of public service implementation. According this study, researcher reccomend some suggestions can be done by Semarang of Integrated Licensing Service Agency to incease their performance, creating coordination and good cooperation with technical team, setting public service survey as standard performance assesment, increasing socialization and sensitivity in socienty need and making sistematic procedure of licensing requirement. As for the review of the restricting factors need to improve the quality and quantity of human resources, improve infrastructure and determine target the completion of licensing per day.

ANALISIS KINERJA BIDANG PELESTARIAN PROMOSI DAN KERHASAMA DINAS KEBUDAYAAN DAN PARIWISATA DALAM PENGEMBANGAN PARIWISATA KOTA SURAKARTA Elyna Nur Fadhilathul Rohmah; Hesti Lestari
Journal of Public Policy and Management Review Volume 5, Nomer 4, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Penelitian ini akan menganalisis kinerja yang di lakukan Bidang Pelestarian, Promosi, dan Kerjasama Dinas Kebudayaan dan Pariwisata dalam Pengembangan Pariwisata Kota Surakarta. Teori yang di gunakan di dalam penelitian ini adalah teori kinerja organisasi sektor publik berdasarkan aspek kinerja yang terdiri atas economy, efficiency, dan effectiveness. Economy berkaitan dengan pengadaan input, efficiency berkaitan dengan proses input menjadi output, sedangkan effectiveness berkaitan dengan manfaat serta dampak output dan outcome dengan desain penelitian kualitatif deskriptif. Teknik pengumpulan data yang di gunakan melalui wawancara, observasi dan dokumentasi dengan informasi dari pegawai Bidang Pelestarian, Promosi, dan Kerjasama Dinas Kebudayaan dan Pariwisata serta masyarakat sebagai partisipan. Berdasarkan hasil penelitian yang di lakukan peneliti mengenai kinerja Bidang Pelestarian Promosi dan Kerjasama Dinas Kebudayaan dan Pariwisata kota Surakarta, peneliti dapat menyimpulkan bahwa Keberhasilan dari pengembangan pariwisata yang terutama adalah dari segi promosi pariwisatanya. Bidang pelestarian, Promosi, Kerjasama sebenarnya sudah memberikan arah yang positif dalam pengembangan pariwisata dengan kegiatan dan program promosi pariwisata, tetapi Kinerja bidang tersebut kurang optimal karena belum sepenuhnya mencapai tujuan disebabkan oleh terbatasnya Sumber Daya organisasi baik Sumber Daya Manusia, Anggaran maupun Teknologi informasinya.Mengenai masalah tersebut, terdapat beberapa saran yang dapat di lakukan seperti meningkatkan kualitas sumber daya manusia, pengusulan distribusi dana yang lebih besar, meningkatkan kegiatan promosi dan informasi pariwisata.

PENGARUH EFEKTIVITAS PENERAPAN PERMATA (PENDAFTARAN MANDIRI AKTA TANAH) TERHADAP KUALITAS PELAYANAN PUBLIK DI KANTOR PERTANAHAN KOTA SEMARANG (STUDI KASUS DI KECAMATAN SEMARANG SELATAN) Erni Ismawati; Hesti Lestari
Journal of Public Policy and Management Review Volume 6, Nomer 3, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Public service is an activity that must be done by any government agency as a publik servant. Any effort were made toimprove the quality of service. One of wich in land affairs ministry in Semarang city. Increase claims to ground handling services, make lands service agency in Semarang City, the effort to improve the quality of service. One of which is implement a service that based on web or PERMATA (independent registration of land deed), with the hope can improving quality of service in Land Ofice of Semarang. This study aimed to analyze the influence of the effective application of PERMATA on the quality of services in the Land Office of Semarang. Assessment of each variable is done by PPAT (Land Deed Officer) as the use of PERMATA. This study uses a quantitative method to determine the effectiveness of PERMATA effect on the quality of public services, which involves 27 PPAT in the District of South Semarang. Based on the results of research show that, there is influence between the effectiveness of PERMATA on the quality of public services in the Land Office of Semarang, where the degree of influence that is calculated by the formula shown Kendall Tau Z count> Z table, that is 4.257> 1.96. In addition, test results of the coefficient of determination (KD) shows that the effectiveness of PERMATA effect of 21.3% on the quality of public services in the Land Office of Semarang. Based on these results the researchers concluded, that there is a positive influence between significan and effectiveness of PERMATA Implementation of the quality of public services. The recommendations given by the author that, should be increased maintenance of application, to reduce interference when the application is used, and need for training for officer to improve skill from the officer, when they use modern technologies.

EFEKTIVITAS SURAT KEPUTUSAN GUBERNUR JAWA TENGAH NOMOR 800/09623 TENTANG KEDISIPLINAN TERHADAP KINERJA PEGAWAI NEGERI SIPIL DI SEKRETARIAT DAERAH PROVINSI JAWA TENGAH (STUDI KASUS PROGRAM KELUAR KANTOR BAWA KARTU) Muhammad Ari Noviyanto; Hesti Lestari
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Performance of Civil Servants in the Central Java Provincial Secretariat is expected to increase, especially related to the order and discipline of civil servants in carrying out working hours related to the performance of civil servants with the program out of office carry card in accordance with the Decree of Central Java Governor dated October 27, 2016 Number 800/09623 about Order and Discipline of civil servants. Some experts say that performance is influenced by discipline factors. Therefore this research uses the theory of public administration, human resource management, discipline, and performance. This research uses quantitative method which involves 83 respondents namely PNS Setda of Central Java Province which is still active. Based on the results of the study, Discipline has a strong positive relationship with Performance. While in analyzing the influence, Discipline has an influence on the Performance of civil servants in the Regional Secretariat of Central Java that is equal to 47%. Recommendations that the authors provide that need to be improved back office program take the card, because the results of the study stated the program is effective.

PENGARUH APLIKASI SISTEM INFORMASI ADMINISTRASI KEPENDUDUKAN (SIAK) DAN PELAYANAN AKTA KELAHIRAN TERHADAP KEPUASAN MASYARAKAT DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN PEKALONGAN Pricilia Dwi Candra; Hesti Lestari
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Public service system that existed in Indonesia, in practice many are yet to establish the standard services such as the clarity of fees, procedures, requirements, service time so a lot of the public who use the services of touts as done the community in the manufacture of a birth certificate in the Office of the Department of population and civil registration Pekalongan. Improvement of public service continues to be done in order to get a quality service to generate a community satisfaction, as done by the civil registration Department of population and Pekalongan that have implemented innovation application of SIAK based online so that the related parties can access without having to come to the Office of. This research aims to analyze the effect of the application of SIAK and Ministry birth certificate toward the satisfaction of Society in the service of the population and civil registration Pekalongan, using the theory of public administration, management public services, management information systems, and community satisfaction. These studies use quantitative methods involving 100 respondents, namely the community encountered directly during the processing to make a birth certificate. Based on the results of research, the application of SIAK and Ministry birth certificate has an impact on the satisfaction of the community i.e. amounting to 12.7%. Whereas the application of SIAK and simultaneous birth certificate service to the satisfaction of the community. The authors give recommendations do the existence of repair home network or server on the application so that it does not suffer the SIAK error, and the addition of an employee to the employee shortage areas.

IMPLEMENTASI KEBIJAKAN DAN STRATEGI DAERAH (JAKSTRADA) DALAM PENGELOLAAN SAMPAH DI KABUPATEN DEMAK Nawangsari, Hasna Ulayya; Rostyaningsih, Dewi; Lestari, Hesti
Journal of Public Policy and Management Review Vol 13, No 1: Januari 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i1.42319

Demak Regency is one of the regions that is not spared from waste problems. The waste issues in Demak Regency consist of high population growth, lack of community participation, rampant use of single-use plastic in the form of packaged drinks, landfill sites still used for open dumping, limited human resources, limited budget, and limited fleet. Based on these issues, the central government has directed each region to formulate regional policies and strategies as guidelines for the implementation of household waste and similar waste management. This research aims to analyze the implementation of the regional policies and strategies, as well as identify factors that influence the implementation of these regional policies and strategies in waste management in Demak Regency. This research employed a qualitative descriptive method through interviews, observations, and documentation. The results demonstrate that the implementation of the regional policies and strategies in waste management in Demak Regency has not yet achieved the right policy, right implementer, right target, and right process. This is due to ongoing issues such as the increasing use of plastic in the form of packaged drinks, limited human resources, limited budget, limited infrastructure, lack of private sector involvement in waste reduction, and lack of community participation. The recommendation given is that the Environmental Agency needs to re-evaluate the implementation of the regional policies and strategies in waste management, improve work patterns, enhance cooperation between the government and the private sectors in waste reduction, and maximize community empowerment.

Co-Authors A, Halen A. Rinaldi, Enrico Adrian Umboh Agahari Abadi Sianipar, Agahari Abadi Agus Ananto Widodo, Agus Ananto Agus Susilo Ahmad Putra Utama Amalia, Laely Rizki Amalia, Rizka Nur Amiliyah, Amiliyah Andika Andika Anindita Ulfa Hadini Ari L. Runtunuwu Aria Kekalih Arsyad Fathon, Arsyad Ayuningtyas, Widya Azhar A, Al B H. R. Kairupan Basri, Yesi Batubara, Jose Bunga Sari, Affa Claresta, Claresta Darnita, Yulia Dewi Rostyaningsih Didik Nugroho Dwi Puji Lestari, Dwi Puji Dyah Hariani Dyah Lituhayu Eka Yulia Rahmawati Ningsih Ela Indriani Elyna Nur Fadhilathul Rohmah Emma Rachmawati Endang Larasati Endang Larasati ERLIN LISTIYANINGSIH Erni Ismawati Eva Nur Cahyaningsih, Eva Nur Febrianna Chadijah Febrilia Laita Saputri Ferdinand Harianja Hanif, Patri Hardi Warsono Helda Khusun Herbasuki Nurcahyanto Herwanto Herwanto Hery Susanto Hosang, Kevin H. Ida Hayu Dwimawanti Ilma Navik Iroth, Villi Monicha Izhar Aduardo Raisid, Izhar Aduardo Jeanette Elmerose Natalia Lee, Jeanette Elmerose Natalia Jeanette I.Ch. Manoppo Joharman Joharman Kairupan, Tiffani S. Kristianto, Aloysius Hari Landjar Kurniawan Listanti Listanti Lita Listyoningrum M. Izur Rifki Ovani Maesaroh Maesaroh Mahfudloh, Mahfudloh Manggu, Blasius Manoppo, Jeanette Margaretha Suryaningsih Mochammad Mustam Moh Salimi Mona Agisa Widia Gutama Muhammad Ari Noviyanto Mulyawati, Devi Annisa Nada Salsabila, Kamilia Nadila, Astri Evarista Najidah, Nurul Nawangsari, Hasna Ulayya Nelly Mayulu Nina Widowati Nita Haryanti Novie H. Rampengan Nurhayati Masloman Nurohman, Aji Ima Nuryana, Hurip Paendong, Boy A.I. Pernamasari, Noviantoro Pondagitan, Alpinia Shinta Pradnya Paramita Preistia Preistia Pricilia Dwi Candra R Slamet Santoso R., Munna Rafika Rinaldi, Enrico Adhitya Rini Sekartini Ristiawan, Muhammad Ibnu Rocky Wilar Rohman, Satria Nur Rokot, Natasya T. Rozi Fitriza Sahputry, Feby Ayu Saraswati, Maria Tika setiatri, Regita tias Siswahyudianto Siti Fatimah Sri Suwitri Suciningati Suciningati Sumantoro, Wasis Sundari, Weti Sundarso Sundarso Suryadi N. N. Tatura, Suryadi N. N. Tilaar, Stephanie K.I. Toyib, Rozali Trinovita Andraini Wahyu Iriani Wahyudi Wahyudi Wangke, Lydia Waworuntu, David Wildan Ardiansyah Windasari, Desti Maya Wuisantono, Dennis Youke Faradhilla Nasution Yuliantari, Kadek Rani Yusra Zainal Hidayat

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