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Agile Governance in the Implementation of the Electronic Based Government System (SPBE) in the City of Banda Aceh: Agile Governance dalam Penyelenggaraan Sistem Pemerintahan Berbasis Elektronik (SPBE) Kota Banda Aceh Rozalia Wardana; Ismail Nurdin; Ela Lesmanawaty Wargadinata
Jurnal Pemerintahan dan Politik Vol. 11 No. 2 (2026)
Publisher : Universitas Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jpp.v11i2.7062

Abstract

Purpose: This study aims to analyze the implementation of Agile Governance in the digital governance of the Banda Aceh City Government, particularly in the administration of the Electronic Based Government System (SPBE), to identify strategic factors influencing its implementation, and to formulate acceleration efforts to strengthen organizational adaptability. Methodology: This study employed a qualitative approach with a case study design. Data were analyzed using thematic coding assisted by NVivo 15 Plus and interpreted based on six principles of Agile Governance. Data saturation was achieved following theoretical sufficiency across all six principles. Findings: The findings show that the implementation of Agile Governance in Banda Aceh has been reflected in digital service development, public service responsiveness, adaptive service management, and acceleration efforts through system integration, infrastructure strengthening, and digital capacity building. The SPBE score improved from 2.24 (2019) to 3.70 (2024), demonstrating gradual progress. Implementation is supported by leadership commitment, SPBE policy framework, inter-agency collaboration, technical capacity, and digital infrastructure. However, challenges remain in inter-agency system integration, technical human resource capacity, organizational coordination, and cross service data management. Practical Implication: This study provides practical direction for local governments to strengthen Agile Governance   through digital service integration, enhancement of technical human resource capacity, cross agency coordination, and more responsive evaluation of digital public services. Originality: The study highlights that Agile Governance in local government evolves as a gradual adaptive process shaped by organizational capacity, institutional arrangements, and public service orientation.
Access Rights Policy and Population Data Utilization: Evidence from the Population and Civil Registration Office of Depok City, West Java Province Zefanya Yosua Jocom; Ismail Nurdin; Suhajar Diantoro; Faria Ruhana
Glosains: Jurnal Sains Global Indonesia Vol. 7 No. 2 (2026): Glosains: Jurnal Sains Global Indonesia
Publisher : Sekolah Tinggi Agama Islam Kuningan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59784/glosains.v7i2.684

Abstract

Background: NIK-based population data access rights implementation is one of the challenges of strategic governance in Indonesia's digital transformation agenda. Permendagri No. 17 of 2023 has declared that such structured data-sharing is implemented through Cooperation Agreements (PKS), but empirical study on how Disdukcapil at the regional level navigates the gap between regulatory mandates and operational realities remains elusive. Objective: This study aims to examine the implementation of population data access rights using NIK-based policy at Depok City Disdukcapil, along with its challenges and management strategies. Methods: A descriptive qualitative approach with a constructivist paradigm was used, which included interviews, field observations, and literature review, followed by data reduction, triangulation, and presentation of the information obtained using NVivo 11 Plus. Results: The findings reveal that the optimization of population data utilization across various public service sectors remains uneven. Furthermore, there is a declining trend in the implementation of data access rights and a lack of understanding regarding the access mechanisms. Despite these issues, the policy implementation operates through structured digital governance, regulation-based frameworks, and cross-institutional collaboration, which enhances service effectiveness, time efficiency, data accuracy, and the precision of government programs. However, obstacles such as limited human resources, infrastructure constraints, inter-agency (OPD) coordination gaps, and technical and regulatory challenges persist. As a result of this study, the researcher formulates the ANYA-COCO (Affected, Negotiated, Yield, Authority – Collaborative-Controlled) model as a framework for policy implementation. This model aims to strengthen adaptive digital governance, data literacy, cross-agency coordination, and performance-based monitoring to ensure that population data utilization access becomes more effective and efficient. Conclusion: Adaptive digital governance, improvement of data literacy, coordination and synchronization across government agencies based on three levels, and monitoring based on performance indicators are recommended to ensure that NIK-based population data access utilization can be more responsive, safe, and sustainable. This research offers practical policy recommendations that can be replicated across similar Disdukcapil offices in the country.
Government in Passport Services at Class I Immigration Office Central Jakarta City Tomas Aditia Tama; Mansyur Achmad; Ismail Nurdin
Blantika: Multidisciplinary Journal Vol. 3 No. 8 (2025): Special Issue
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/blantika.v3i8.379

Abstract

This study examines the impact of increasing applicants on passport services at the Class I Central Jakarta Immigration Office, particularly during peak hours, when long queues often occur, leading to delays and decreased public satisfaction. High pressure on officers during these periods can reduce service quality and increase the risk of administrative errors. The research employs a qualitative descriptive approach, utilizing Indrajit's (2006) e-government theory, with primary data collected from interviews, observations, and documentation involving 17 informants, as well as secondary data sources. Data analysis was conducted using techniques such as data reduction, data presentation, and conclusion drawing. The findings reveal that e-government services at the Immigration Office are supported by adequate telecommunication infrastructure, including high-speed internet and modern hardware/software. The use of online service applications facilitates real-time, transparent passport applications, thereby improving public access and enabling effective monitoring. Human resources in the office demonstrate strong readiness for digital transformation, supported by routine training and digital literacy programs. Budget management is efficient, supporting infrastructure procurement, application development, and employee training. Legal frameworks, including laws, government regulations, and internal Standard Operating Procedures (SOPs), provide comprehensive guidance for e-government services, ensuring personal data protection and procedural accountability. Additionally, the shift from conventional to digital workflows has been gradual, fostering an adaptive and innovative work culture focused on public satisfaction and service accessibility. The study suggests that enhancing e-government infrastructure and employee training is key to improving service quality and public satisfaction in the public service context.
Trend On Public Administration Research: A Bibliometric Analysis Ismail Nurdin Nurdin; Sri Hartati; Afriati Afriati
TRANSFORMASI: Jurnal Manajemen Pemerintahan Vol. 14 No. 1 (2022): TRANSFORMASI: Jurnal Manajemen Pemerintahan
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtp.v14i1.2530

Abstract

This research aims to present publications on Public Administration from the Scopus database using a bibliometric analysis. The Publish or Perish method by Harzing was used for citations in the form of metrics, while Microsoft Excel and VOS viewer were used for frequency analysis and visualization of data between 2010-2021. Findings: Based on the results, the publications on Public Administration have consistently increased since 2015 with 656 citations. The most popular keywords identified are development, drug administration, food and practice, China, impact, review and state, application, research, big data, future and Public Administration, case, evolution, and efficiency.Keywords: Public Administration; Bibliometric Analysis AbstrakPenelitian ini bertujuan untuk menyajikan publikasi tentang Public Administration dari database Scopus dengan menggunakan analisis bibliometrik. Metode penelitian melalui Publish or Perish oleh Harzing digunakan untuk kutipan dalam bentuk metrik, sedangkan Microsoft Excel dan VOS viewer digunakan untuk analisis frekuensi dan visualisasi data antara 2010-2021. Temuan: Berdasarkan hasil, publikasi Administrasi Publik secara konsisten meningkat sejak tahun 2015 dengan 656 kutipan. Kata kunci yang paling populer diidentifikasi adalah pengembangan, administrasi obat, makanan dan praktik, Cina, dampak, tinjauan dan status, aplikasi, penelitian, data besar, masa depan dan Administrasi Publik, kasus, evolusi, dan efisiensi.Kata Kunci: Administrasi Publik; Analisis Bibliometrik
Bibliometric Analysis: Trends in Innovative Government Research Dini Adhania; Ismail Nurdin
TRANSFORMASI: Jurnal Manajemen Pemerintahan Vol. 14 No. 2 (2022): TRANSFORMASI: Jurnal Manajemen Pemerintahan
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtp.v14i2.2841

Abstract

This research presents the results of a bibliometric analysis of research trends related to innovative government from the Scopus database from 2018 to 2022. The literature study employed Publish or Perish by Harzing for citations in metric form, Microsoft Office for data frequency analysis, and Vosviewer for visualizing data. The results showed that the innovative research publications of the government have increased from 2018 to 2021, although there was a non-significant decrease in 2019. These occurred due to advances in information technology that accompany government administration, which have become a significant topic in research. Furthermore, between January and October 2022, there have been no publications regarding innovative government, but it is expected that more studies will be published in 2022. From the 25 types of documents found, 21 articles were the most widely published. The most popular keywords include innovation, collaboration, government support, and innovative work behavior. Keywords: Innovative Government; Bibliometric Analysis; Scopus; Research Trend Abstrak Penelitian ini menyajikan hasil analisis bibliometrik terhadap tren penelitian terkait innovative government dari database Scopus dalam rentang tahun 2018 – 2022. Penelitian ini menggunakan metode penelitian melalui Publish or Perish by Harzing terhadap kutipan dalam bentuk metrik, Microsoft Office untuk analisis frekuensi data dan Vosviewer untuk visualisasi data. Temuan: Berdasarkan hasil penelitian, publikasi penelitian innovative government sejak tahun 2018 mengalami kenaikan hingga tahun 2021 meskipun terjadi penurunan yang tidak signifikan pada tahun 2019. Hal ini terjadi karena kemajuan teknologi informasi yang membarengi penyelenggaraan pemerintah semakin menjadi perhatian dan diminati oleh peneliti. Hingga Oktober tahun 2022 belum ada ditemukan publikasi mengenai innovative government. Penulis meyakini ada penelitian mendatang yang akan dipublikasi pada tahun 2022. Dari 25 literatur innovative government yang ditemukan, jenis dokumen yang paling banyak dipublikasi adalah artikel berjumlah 21 artikel. Kata kunci yang paling populer antara lain innovation, collaboration, government support, dan innovative work behavior. Hal ini berarti yang paling menjadi perhatian dalam pembaruan dalam penyelenggaraan pemerintahan adalah inovasi, kolaboriasi, dukungan pemerintah dan perilaku kerja yang inovatif. Kata kunci: Innovative Government, Analisis Bibliometrik; Scopus; Tren Penelitian
Implementation Of Infrastructure Policies to Support Safe and Sanitary Housing in Depok City Area Dudi Mi’raz Imaduddin; Ismail Nurdin; Muchlis Hamdi; Hadi Prabowo; Kusworo Kusworo; Amelia Shafa Ath Thaariq
TRANSFORMASI: Jurnal Manajemen Pemerintahan Vol. 15 No. 2 (2023): TRANSFORMASI: Jurnal Manajemen Pemerintahan
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtp.v15i2.3693

Abstract

Abstract Depok City in an effort to create a clean, comfortable, safe and healthy area, it is necessary to form and organize a Healthy City. Depok City area, especially areas that have slum settlements, are polluted by polluted soil, water and the environment. This condition occurred in 73 areas where soil and water samples were taken for laboratory tests.In order to realize the implementation of Healthy Cities, it is necessary to support physical quality, social environment, changes in people's behavior through the active role of the community and the private sector as well as the Regional Government in a directed, coordinated, integrated and sustainable manner. The goal is to know about the implementation of Settlement Infrastructure Policy in Depok City, what are the inhibiting and supporting factors of the implementation, and what is the suitable implementation Model to achieve Proper and Safe Sanitation in Depok City Area. The method used is qualitative with data triangulation. The data were obtained from interviews conducted with beneficiaries of sanitation development, sub-district officials, sub-district officials, and officials assigned to the Depok City Government. The research findings indicate the implementation of Settlement Infrastructure Policy in Depok City exhibit a commendable level of overall adherence and garners a favorable response from the beneficiary community; sanitation development lacks public interest and funding, resulting in poor community facilities and limited awareness about clean sanitation; and the suitable model draws heavily from Grindle’s model. Keywords: Adequate and Safe Sanitation; Infrastructure; Slum Area.
Implementasi Kebijakan Program Pangan Murah bagi Masyarakat Berpenghasilan Rendah dalam Mewujudkan Ketahanan Pangan di Kota Administrasi Jakarta Timur Riyandi Putra; Ismail Nurdin; Alma'arif Alma'arif
Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora Vol. 6 No. 3 (2026): September: Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora
Publisher : AMIK Veteran Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/khatulistiwa.v6i3.12965

Abstract

Low-income households in dense urban districts such as East Jakarta face a persistent double burden: recurring food-price inflation and unequal access to affordable staples, even as the local government channels a substantial budget into a subsidized food program without a systematic implementation review. This article investigates how far that program, administered by the Sub-Department of Food Security, Marine Affairs, and Agriculture (Sudin KPKP) pursuant to Jakarta Gubernatorial Regulation No. 28 of 2022, is actually realized on the ground. Using a descriptive qualitative design, the study examines six implementation dimensions drawn from Knill and Tosun (2020): instrument choice, policy design, oversight, institutional arrangement, administrative capacity, and social acceptance, through in-depth interviews with two Sudin KPKP officials and seven beneficiaries, complemented by document review. Results show that price subsidies channeled through partner regional-owned enterprises meaningfully reduced food prices, though sustainability depends heavily on those enterprises' operational capacity. Policy design still leaves gaps in target-data accuracy, complaint channels, and long-term budget certainty; oversight remains administratively compliant but stops short of measuring actual impact; and administrative capacity emerges as the weakest link, constrained by understaffing, inadequate storage facilities, and manual record-keeping. Public acceptance of the program, meanwhile, is broadly favorable, although it varies unevenly across sub-districts. The article recommends that strengthening the administrative capacity of Sudin KPKP East Jakarta be treated as the top priority for future policy improvement.
IMPLEMENTASI KEBIJAKAN PROGRAM PEMBANGUNAN INFRASTRUKTUR PEDESAAN (PPIP) DI DESA LOPANA SATU KECAMATAN AMURANG TIMUR KABUPATEN MINAHASA SELATAN Ismail Nurdin; Megawati Cindy Rorimpandey
TRANSFORMASI: Jurnal Manajemen Pemerintahan Vol. 11 No. 1 (2019): TRANSFORMASI: Jurnal Manajemen Pemerintahan
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jt.v11i1.630

Abstract

The purpose of this study is to describe comprehensively and provide recommendations from the results of this PPIP research program. This study uses the theory of Edward III. This research is a qualitative research using descriptive methods through a deductive approach. The technique of collecting data is done by interviews, observation, and documentation. Based on the results of the study, it is known that the PPIP Program Implementation in Lopana Satu Village has not run optimally. This causes the Village Development to proceed slowly. Then the community has distrust in the implementation of the program due to the failure of development in the previous program period. This program also has problems in managing funds that are a resource in this program. For this reason, the Regional Government should pay more attention to matters, namely approaching the community for the smooth running of the program and improving management problems and the PPIP funding budget Keywords: Policy Implementation, Rural Infrastructure Development Program, and Adequate Infrastructure
IMPLEMENTASI PENGAWASAN PEMERINTAHAN OLEH INSPEKTORAT KABUPATEN NAGAN RAYA PROVINSI ACEH Rauzatul Ulfah; Ismail Nurdin; Nur Handayani
Jurnal Media Birokrasi Jurnal Media Birokrasi, Vol. 2 No. 2, Oktober 2020
Publisher : PRODI ADMINISTRASI PEMERINTAHAN DAERAH FAKULTAS MANAJEMEN PEMERINTAHAN IPDN

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The focus of this research is to see the implementation of government supervision carried out by the Inspectorate of Nagan Raya Regency. The research method used is descriptive qualitative method with an inductive approach. Data were collected using the method of observation, interviews, and documentation. Data analysis techniques by reading data, data reduction, data presentation, and data collection. The results showed that the implementation of supervision by the Inspectorate was good enough, seen from 1) the level of reporting by the Inspectorate, 2) measurement of work results; 3) corrections, and corrections to the condition of Human Resources (HR). So it is deemed necessary to develop human resources both in terms of quantity (especially auditors) as well as in terms of quality through education and training or similar activities as well as politics which will be led by the leadership of the Inspectorate of Nagan Raya Regency. In carrying out its duties and functions, only level 2 should be at level 3. Keywords: Inspectorate and Government Supervision
Co-Authors A.M.H. Marasabessy Abd Salam Abdal Abdal Achmad, Mansyur Afriati Afriati Agus Fatoni Ajeng Kusuma Andaning Kandaning Alma’arif, Alma’arif Altius Yosias Thesia Amelia Shafa Ath Thaariq Andaryadi, Sandi Basir, Hestiwati Bustamin Bustamin Candra, Edi Daud Napasau Dede Sri Kartini Dini Adhania Djogeh Harmana Djohermansyah Djohan Dolfinus Ayomi Dudi Mi’raz Imaduddin Dyan Airlangga Eka Ratna Amelia Ela Lesmanawaty Wargadinata Erliani, Lia Ermaya Suradinata Ermaya Suradinata Esau Ganda, Joune James Etin Indrayani Faria Ruhana Febri Yanto, Febri Fesal Musaad Galeria, Beta Hadi Prabowo Hadi Prabowo Hadi Prabowo Hawary Annisa Hawary Annisa Ika Sartika Ilham, Muh Indriasari, Ratna irfan setiawan Jumino, Tri Kisowo Kusuwo Komarudin, Dedi Kurniawati, Layla Kusworo Kusworo Lukitasari.WA, Widia Novita M. Nur Akhyar Mansyur Achmad Margaretha Rumbekwan Marinus Moy Yumai Maryani, Dedeh Megawati Cindy Rorimpandey Moh. Dulkiah Muchlis Hamdi Muhammad Tanzil Aziz Rahimallah Muhsin, Isna mutmainah, iin Mu’minah, Sulton Nadrah Izahari Nicken Paramega Lestari Nugraha, R. Eka Nur Handayani Nurfadilla, Yunita Nurliah Nurdin Pamungkas, Raka Pandawa, Helmi Puji Hastuti Purwanto Edi, Abdul Ghoni putri, spadini Raden Muhamad Iqbal Rahmawati Sururama Rauzatul Ulfah Ristika Yulianti Gredenggo Riyandi Putra Rizki Amalia Rozalia Wardana Sammy Julian Tampubolon Tampubolon Samsudin Samsudin Samugyo Ibnu Redjo Saputra, Danu Yanuar Sari, Wiwi Diana SAVITRI, Evi Sri Hartati SUGITO SUHAJAR DIANTORO Sukamto, Ika Sumiyarsi sumampouw, sefferson Supriatna, Encup Sutiyo Sutiyo Tjahya Supriatna Tomas Aditia Tama UTAMI, YUANITA Wihana, Dadang Yudi Rusfiana Yunita Mustika Putri Zefanya Yosua Jocom